Cochlear Remote Care: Enhancing Patient Support

Discover the flexibility of providing quality hearing care remotely with Cochlear Remote Care solutions. This guide empowers healthcare professionals to effectively manage and support patients with cochlear implants, offering convenience and improved outcomes.

What is Cochlear Remote Care?

Cochlear Remote Care offers two primary solutions: Remote Check and Remote Assist. These services allow for virtual assessments and remote management of patients' hearing health, reducing the need for in-person clinic visits. This approach enhances patient convenience and provides clinicians with valuable insights into patient progress.

Key Features and Benefits

  • Remote Check: A virtual assessment tool enabling patients to complete hearing tasks remotely via a smartphone. Results are sent to clinicians for review, aiding in progress monitoring and issue identification.
  • Remote Assist: Facilitates pre-scheduled video appointments for real-time patient assessment and discussion, allowing for minor sound processor adjustments.
  • myCochlear™ Professional (mCP): The central portal for managing patient enrolment and accessing Remote Care services.
  • Benefits for Patients: Reduces travel time and costs, offering greater flexibility in managing hearing health.
  • Benefits for Clinicians: Enables efficient patient monitoring, timely intervention, and streamlined workflow.

Getting Started with Remote Care

The guide outlines the essential steps for setting up and utilizing Cochlear Remote Care:

  1. Patient Enrolment: Utilize the myCochlear Professional portal to enrol patients.
  2. Customizing Checks: Select appropriate check types and activities based on patient needs.
  3. Scheduling: Schedule baseline and follow-up checks to monitor progress over time.
  4. Notifications: Configure notification preferences for completed checks and patient messages.

For detailed information on user requirements, visit www.cochlear.com/compatibility.

Empowering Your Practice

Cochlear Remote Care solutions are designed to integrate seamlessly into your clinical practice, providing a modern and efficient approach to patient care. Explore how these tools can enhance your ability to deliver exceptional hearing healthcare, anytime and anywhere.

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