Instruction Manual for GE APPLIANCES models including: EWA4000B0WW Washer Stainless Steel Capacity, EWA4000B0WW, Washer Stainless Steel Capacity, Stainless Steel Capacity, Steel Capacity, Capacity
Ge EWA4000B0WW Parts | Washers
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DocumentDocumentThis Owner's Manual is provided and hosted by Appliance Factory Parts. GE EWA4000B0WW Owner's Manual Shop genuine replacement parts for GE EWA4000B0WW Find Your GE Washer Parts - Select From 4591 Models -------- Manual continues below -------- Washers GEAppliances.com Safety Instructions . . . . . . . . . . 2 Operating Instructions Clothes Care Cycles . . . . . . . . . . .5 Controls . . . . . . . . . . . . . . . . . . . .3 Controls Features . . . . . . . . . . . .6 Cycle Options . . . . . . . . . . . . . . .7 Loading and Using the Washer . . . . . . . . . . . . . . .9, 10 One Touch Cycles . . . . . . . . . .3, 4 Other Features . . . . . . . . . . . . . .7 Washer Features . . . . . . . . . . . .58 Troubleshooting Tips . . . . .1114 Consumer Support Consumer Support . . . Back Cover Warranty . . . . . . . . . . . . . . . . . . 15 Owner's Manual EWA4000 Write the model and serial numbers here: Model # ______________ Serial # ______________ You can find them in the upper right corner on the back of your washer. 175D1807P387 49-90124 12-01 JR IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. Safety Instructions WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. WATER HEATER SAFETY Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances. If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process. Operating Instructions PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by visiting GEAppliances.com, or by calling 800.GE.CARES (800.432.2737). Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. Properly ground washer to conform with all governing codes and ordinances. Follow details in Installation Instructions. Remove the colored protective film from the control panel. YOUR LAUNDRY AREA Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance. Troubleshooting Tips WHEN USING THE WASHER Use this appliance only for its intended purpose as described in this Owner's Manual. Never reach into washer while it is moving. Wait until the machine has completely stopped before opening the lid. The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, carefully follow the garment manufacturer's wash and care instructions. Do not mix chlorine bleach with ammonia or To minimize the possibility of electric shock, acids such as vinegar and/or rust remover. Mixing unplug this appliance from the power supply different chemicals can produce a toxic gas which or disconnect the washer at the household may cause death. distribution panel by removing the fuse or Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, switching off the circuit breaker before attempting any maintenance or cleaning. NOTE: Pressing START or STOP does NOT disconnect the appliance from the power supply. etc.) which may ignite or explode. Do not add these Never attempt to operate this appliance if it is substances to the wash water. Do not use or place damaged, malfunctioning, partially disassembled, these substances around your washer or dryer or has missing or broken parts, including a during operation. damaged cord or plug. Consumer Support WHEN NOT IN USE Turn off water faucets to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they should be replaced every 5 years. Before discarding a washer, or removing it from service, remove the washer lid to prevent children from hiding inside. Do not attempt to repair or replace any part of this appliance unless specifically recommended in this Owner's Manual, or in published user-repair instructions that you understand and have the skills to carry out. Do not tamper with controls. READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY. SAVE THESE INSTRUCTIONS 2 Safety Instructions Operating Instructions Easy ONE TOUCH Cycles. GEAppliances.com Your new washer offers the convenience of starting your wash loads with our easy ONE TOUCH cycles. Make one simple selection, and your LOAD SIZE, SOIL LEVEL, WASH/RINSE TEMPERATURE and WASH/SPIN SPEED are automatically set. Then all you have to do is press START. ONE TOUCH Quick Start Guide · Add detergent · Add diluted fabric softener (on models with a fabric softener dispenser) · Add clothes · Select wash cycle · Check load size setting · Close lid · Push START Washer control panel. You can locate your model number behind the top edge of the control panel. Troubleshooting Tips Consumer Support 3 Safety Instructions Operating Instructions ONE TOUCH selections. PRESS... AUTOMATICALLY SELECTS... THEN PRESS... For heavy to lightly soiled cottons, household linens, work and play clothes. For heavy to lightly soiled cottons, household linens, work and play clothes. For non-colorfast cottons and blends, and items that are labeled cold wash by the fabric manufacturer. For knits, wrinkle-free and permanent press items. For lingerie and items labeled hand-washable with light soils. Provides periods of agitation and soak during wash and rinse. For wrinkle-free and permanent press items and knits. Provides agitate/pause cycles to clean your heavily soiled items. Changing the automatic settings. You can change any of the automatic settings simply by pressing the desired pads. 4 Troubleshooting Tips Consumer Support Safety Instructions Operating Instructions About Clothes Care Cycles. GEAppliances.com Appearance may vary. PRESOAK To presoak a load and go straight into a wash cycle: Select your wash cycle, press the PRESOAK pad, then press the START pad. Starts with three minutes of agitation, then 12 minutes of soaking, followed by the selected wash cycle. Uses the speed and water temperature of your selected wash cycle. To presoak a load without going straight into a wash cycle: Press the PRESOAK pad. The washer will fill. You may change the automatic settings if desired. Three minutes of agitation is followed by up to 24 hours of soaking. To soak less than 24 hours, press the DRAIN & SPIN pad or choose a wash cycle. QUICK RINSE QUICK RINSE (on some models) Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes. The washer fills with water, agitates for three minutes, drains and spins. You may change the automatic settings if desired. HANG DRY (on some models) If you air dry your clothes without the aid of a dryer, you may find that the slower final spin speed of the Hang Dry setting produces fewer wrinkles in your clothing. This may significantly reduce your ironing chore. DRAIN & SPIN DRAIN & SPIN DRAIN & SPIN any cycle at any time. CUSTOM CYCLE Set up your favorite combination of settings and save them here for one-touch recall. These custom settings cannot be set while a cycle is in progress. To store a custom combination of settings: 1. Select a ONE TOUCH setting. 2. Change LOAD SIZE, SOIL LEVEL, TEMPERATURE, WASH SPEED or SPIN SPEED to fit your needs. 3. Select any OPTIONS you want. 4. Press and hold the CUSTOM CYCLE pad until the washer beeps to store your selection. To recall your stored combination: Press the CUSTOM CYCLE pad, then press START. NOTE: DELAY 1-8 HRS. cannot be used in CUSTOM CYCLE settings. To reprogram the custom settings: Repeat steps 14 above. Troubleshooting Tips Consumer Support 5 Safety Instructions Operating Instructions About controls features. START After you have selected a new cycle, press once to start the cycle. Press twice to select the last cycle used and start the washer. If the washer is running, press once to interrupt the cycle; press again to continue the cycle. STOP This pad should not be used to interrupt or pause a cycle. Pressing this pad will cancel the current settings and the settings will be lost. EST. TIME REMAINING Estimated Time Remaining Displays the approximate time remaining until the end of the cycle. If the estimated time remaining is more than 60 minutes, "1H" will flash in the display, followed by the additional remaining minutes. When the time remaining is less than 60 minutes, the timer will count down. Cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The "smart" timer "learns" the amount of time it takes to fill your washer and adjusts the total time accordingly. NOTE: If PRESOAK is selected and a follow up wash cycle is not chosen, two dashes will come up in the display. Spot Spray Provides a short spray of water to allow you to dampen clothing when you pretreat stains. 1 Open the washer lid. 2 Press the SPOT SPRAY button. (You will see a short stream of water.) 3 Dampen your soiled garment with the SPOT SPRAY option and rub your favorite pretreatment product into soiled area. NOTE: The SPOT SPRAY option will not work if the washer lid is down the washer tub is filling the water has already reached the level you selected. BLEACH SIGNAL (on some models) The Bleach Signal is a reminder signal that can be turned on to remind you to add bleach at the proper time in the wash cycle. Adding detergent and bleach at the same time reduces the effectiveness of both the enzymes in the detergent and the chlorine in the bleach. By adding bleach later in the wash cycle, you allow the detergent's enzymes to remove dirt and stains first, and then provide a more effective dose of liquid bleach to whiten and sanitize your clothes. Troubleshooting Tips Consumer Support 6 Safety Instructions About cycle options. Appearance may vary. SIGNAL Alerts you when the cycle is complete. On some models, press SIGNAL to turn the beeper on or off. GEAppliances.com 2ND RINSE Adds a second rinse to any cycle. EXTEND SPIN Extends the last spin of a wash cycle. This will extract more water from your clothes. Clothes will be drier when you use this option. DELAY 1-8 HOURS (on some models) Use to delay the start of your washer for 1 to 8 hours. First choose your wash cycle and any options. Then press this pad for the number of hours you want to delay the cycle. Press the START pad to start the countdown. The countdown time will be shown in the Est. Time Remaining display. Operating Instructions About other features. Cycle Status Indicator Lights The cycle status indicator lights display what part of the cycle the washer is in. Troubleshooting Tips Consumer Support PerfecTemp Plus PerfecTemp Plus senses the incoming water temperature and adjusts the temperature of the fill water. The lid must be closed for PerfecTemp Plus to work. If your water is too cold, detergent will not dissolve effectively and clothes may not get clean. If the water is too hot, fabrics could be damaged. PerfecTemp Plus adjusts these water temperature extremes for better washing performance. You may hear the water valves turning off and on while the water temperature is being adjusted. This is normal. Some models have an indicator light that tells you when PerfecTemp Plus is active. Auto Balance (on some models) The Auto Balance feature senses the wash load distribution for an even spin. Models with Auto Balance have an indicator light that tells you when the feature is active. 7 Safety Instructions About washer features. Liquid Bleach Dispenser The dispenser dilutes liquid chlorine bleach before it reaches into your wash load. 1 Check clothing care labels for special instructions. 2 Measure liquid bleach carefully, following instructions on the bottle. Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket. Do not pour powdered bleach into bleach dispenser. 3 Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent. Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death. Operating Instructions Troubleshooting Tips Separate for cleaning. 8 The Agitator Cap or Fabric Softener Dispenser The agitator cap fits into the top of the agitator. If it accidentally comes off, simply put it back on. 3 Add water to dispenser until it reaches the maximum fill line. The fabric softener dispenser automatically releases liquid fabric softener at the proper time during the cycle. Do not stop the washer during the first spin. This will cause the dispenser to empty too soon. To use, follow these steps: 1 Make sure dispenser is securely attached to agitator. 2 Use only liquid fabric softener. Pour into dispenser, using amount recommended on package. Never pour fabric softener directly on clothes. It may stain them. Do not pour anything into the agitator if the agitator cap or dispenser is removed. Cleaning the Fabric Softener Dispenser 1 Remove the dispenser from the top of the agitator. 2 Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover. 3 To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution: 1 US gallon (3.8 liters) warm water 1/4 cup (60 ml) heavy duty liquid detergent 1 cup (240 ml) bleach 4 If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser. 5 Rinse and reassemble dispenser. Place dispenser back on the agitator. Consumer Support Safety Instructions Loading and using the washer. Always follow fabric manufacturer's care label when laundering. Sorting Wash Loads Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates), and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). GEAppliances.com Proper Use of Detergent Using too much detergent is a common cause of laundry problems. Today's detergents are formulated to be effective without highly visible sudsing. Be sure to carefully read and follow manufacturer's recommendations for how much detergent to use in your wash. You can use less detergent if you have soft water, a smaller load or a lightly soiled load. Loading the Washer Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, lift the lid and submerge additional items next to the agitator. Do not wrap long items like sheets or pants around the agitator. Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.). Agitation will not start with the lid up. Operating Instructions Troubleshooting Tips Consumer Support 9 Safety Instructions Loading and using the washer. Always follow fabric manufacturer's care label when laundering. Care and Cleaning of the Washer Wash Basket: Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.) Fill Hoses: Hoses connecting washer to faucet should be replaced every 5 years. Lint Filter: The lint filter is located under the agitator. It is self-cleaning and requires no maintenance. Exterior: Immediately wipe off any spills. Wipe with damp cloth. Try not to hit surface with sharp objects. Moving and Storage: Ask the service technician to remove water from drain pump and hoses. See the Installation Instructions packed with product for information on how to reinstall the shipping rod to keep the tub stationary when moving the washer. For more information, visit GEAppliances.com, or call 800.GE.CARES (800.432.2737). Do not store the washer where it will be exposed to the weather. Long Vacations: Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing. Operating Instructions Troubleshooting Tips Fabric Care Labels Below are fabric care label "symbols" that affect the clothing you will be laundering. WASH LABELS Machine wash cycle Normal Permanent Press/ wrinkle resistant Gentle/ delicate Hand wash Do not wash Water temperature Hot (50°C/120°F) Warm (40°C/105°F) Cold/cool (30°C/85°F) Do not wring DRY LABELS Tumble dry Dry Heat setting High Normal Permanent Press/ Gentle/ wrinkle resistant delicate Do not dry Do not tumble dry (used with do not wash) Medium Low No heat/air Special instructions Line dry/ hang to dry Drip dry Dry flat In the shade BLEACH LABELS Bleach symbols Any bleach (when needed) Only non-chlorine bleach (when needed) Do not bleach 10 Consumer Support Safety Instructions Before you call for service... Troubleshooting Tips Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service. GEAppliances.com PERFECTEMP PLUS Possible Causes What To Do PerfecTemp Plus wash temperature is incorrect (Review PerfecTemp Plus in the About other features section) The washer is in a cold rinse cycle · This is normal. The PerfecTemp Plus feature is designed not to activate during a cold rinse cycle to improve the energy efficiency of your washer. All the water in the household water heater has been used · Wait until the water in the water heater is heated to the correct temperature. Operating Instructions Troubleshooting Tips PERFORMANCE Clothes too wet Colored spots Grayed or yellowed clothes Lint or residue on clothes Possible Causes Incorrect spin speed selected Incorrect use of fabric softener Dye transfer Not enough detergent Hard water Water is not hot enough Washer is overloaded Detergent is not dissolving Dye transfer Clothes are air or line dried Incorrect sorting Washing too long Detergent not dissolving Overloading Incorrect use of fabric softener What To Do · Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water. · Check fabric softener package for instructions and follow directions for using dispenser. · Pretreat stain and rewash. · Sort whites or lightly colored items from dark colors. · Use more detergent (especially with larger loads). Be sure to follow detergent manufacturer's directions. · Use a water conditioner like Calgon brand or install a water softener. · Make sure water heater is delivering water at 120°F140°F (48°C60°C). · Select load size to match clothes load. · Add detergent as wash basket fills with water before you load clothes. · Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated. · If you do not dry your clothes with a clothes dryer, your clothes may retain more lint. · Separate lint producers from lint collectors. · Wash small loads for a shorter time than larger loads. · Add detergent as wash basket fills with water, before you load clothes. · Try a liquid detergent. · Use warmer water temperature. · Load clothes no higher than the top row of holes in the washer tub. · Make sure load size selected matches clothes load size. · Check fabric softener package for instructions and follow directions for using dispenser. Consumer Support 11 Safety Instructions Operating Instructions Before you call for service... PERFORMANCE (cont.) Possible Causes Pilling Snags, holes, tears, rips or excessive wear Result of normal wear on poly-cotton blends and fuzzy fabrics Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets Undiluted chlorine bleach Wrinkling Chemicals like hair bleach or dye, permanent wave solution Improper sorting Overloading or incorrect water level Incorrect wash and dry cycles Repeated washing in water that is too hot What To Do · While this is not caused by the washer, you can slow the pilling process by washing garments inside out. · Fasten snaps, hooks, buttons and zippers. · Remove loose items like pins, objects in pockets and sharp buttons. · Turn knits (which snag easily) inside out. · Check bleach package instructions for proper amount. · Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach. · Rinse items that may have chemicals on them before washing. · Avoid mixing heavy items (like work clothes) with light items (like blouses). · Try a fabric softener. · Load your washer so clothes have enough room to move freely. · Match Cycle selection to the type of fabric you are washing (especially for easy care loads). · Wash in warm or cold water. OPERATION Washer pauses in cycle Washer won't operate Possible Causes The HAND WASH or CASUALS cycle was chosen Washer is unplugged Water supply is turned off Controls are not set properly Lid is opensafety feature prevents agitation and spinning when lid is up. Circuit breaker/fuse is tripped/blown Electronics need to be reset START was not pressed Extremely low water pressure What To Do · This is normal. The washer alternates between agitate and soak during the HAND WASH and CASUALS cycles to get your clothes cleaner with less wear. · Make sure cord is plugged securely into a working outlet. · Turn both hot and cold faucets fully on. · Check controls. · Close lid and reset cycle, to the beginning if necessary. · Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet. · Unplug washer, wait 2 minutes, plug back in, and press START. · Press START. · Press START again. Troubleshooting Tips Consumer Support 12 GEAppliances.com Safety Instructions Operating Instructions WATER Too many suds Water leaks Possible Causes Type of detergent Very soft water Too much detergent Fill hoses or drain hose is improperly connected Water temperature is incorrect Water pumped out before cycle is complete Water won't drain Household drain may be clogged Constant water pressure to the fill hoses at the water source Using too much detergent in washer Control is not set properly Water supply is turned off or improperly connected Water valve screens are stopped up House water heater is not set properly PerfecTemp Plus feature was not activated Lid lifted or cycle was put in pause for over 24 hours Drain hose is kinked or improperly connected Water spraying during spin cycle Washer did not fill to chosen level (PerfecTemp Plus and START lights are flashing) Washer in spin cycle Extremely low water pressure Inlet hoses are kinked Water valve screens are stopped up Water fills and drains at the same time Drain stand pipe is too low What To Do · Switch to a lower sudsing detergent brand and follow instructions on package. · Try less detergent. · Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load. · Make sure hose connections are tight at faucets and at washer. · Make sure end of drain hose is properly connected to washer and correctly inserted in and secured to drain facility. · Check household plumbing. You may need to call a plumber. · Tighten hoses at the faucets and turn the water off after each use. · Check condition of the fill hoses; they should be replaced every 5 years. · Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load. · Check water temperature control and adjust. · Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets. · Turn off the water source and disconnect water fill hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. · Make sure house water heater is delivering water at 120°F140°F (48°C60°C). · The lid must be closed for PerfecTemp Plus to work. · Reset cycle. · Straighten drain hose and make sure washer is not sitting on it. · Top of drain outlet should be less than 8 ft (2.5 m) above floor. · Spray rinse during a spin cycle is normal. · Press the START button again. · Straighten hoses. · Turn off the water source and disconnect water fill hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on. · Drain stand pipe must be above 30 (76.2 cm). 13 Troubleshooting Tips Consumer Support Safety Instructions Before you call for service... NOISE Washer is noisy Possible Causes Washer is uneven Washer load is unbalanced Shipping rod is still assembled in unit Washer is sitting too close to wall (causes knocking during cycle) PerfecTemp Plus feature is being used What To Do · To level the front of the washer, adjust the front leveling legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of machine 4 (11 cm) and set down. · Press START to pause the washer, open the lid and redistribute the load evenly. Close the lid and press START again. · To remove shipping rod from washer, pull yellow tag and attached rod from the bottom right hand side of washer. · Pull washer away from the wall; about 4 (11 cm) is needed. · This is normal. PerfecTemp Plus turns water valves off and on to adjust water temperature. OTHER Labels on the exterior of the washer will not peel off cleanly Possible Causes Occasionally the adhesive used on the labels does not release cleanly What To Do · Use a hair dryer set at the lowest heat setting, directing the air at the label for a short amount of time. This will release the adhesive easily, without damaging the surface of the washer. Operating Instructions Troubleshooting Tips Consumer Support 14 Safety Instructions Operating Instructions GE Washer Warranty. All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service, on-line, 24 hours a day, visit us at GEAppliances.com, or call 800.GE.CARES (800.432.2737). Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty. For The Period Of: We Will Replace: One Year From the date of the original purchase Any part of the washer which fails due to a defect in materials or workmanship. During this full one-year warranty, GE will also provide, free of charge, all labor and related service costs to replace the defective part. Second through Fifth Year From the date of the original purchase The transmission, suspension rod and spring assembly, if any of these parts should fail due to a defect in materials or workmanship. GE will also replace the washer lid or cover, if they should rust under normal operating conditions. During this additional four-year limited warranty, you will be responsible for any labor or related service costs. Second through Tenth Year From the date of the original purchase The washer tub, if it should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty, you will be responsible for any labor or related service costs. Second through Twentieth Year From the date of the original purchase The washer basket, if it should fail due to a defect in materials or workmanship. During this additional nineteen-year limited warranty, you will be responsible for any labor or related service costs. What Is Not Covered: Service trips to your home to teach you how to use the product. Improper installation. Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. Replacement of house fuses or resetting of circuit breakers. Damage to the product caused by accident, fire, floods or acts of God. Incidental or consequential damage caused by possible defects with this appliance. This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General. Warrantor: General Electric Company. Louisville, KY 40225 Troubleshooting Tips Consumer Support 15 Consumer Support. GE Appliances Website GEAppliances.com Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner's Manuals, order parts, catalogs, or even schedule service on-line. You can also "Ask Our Team of ExpertsTM" your questions, and so much more... Schedule Service GEAppliances.com Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours. Real Life Design Studio GEAppliances.com GE supports the Universal Design conceptproducts, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE's Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322). Extended Warranties GEAppliances.com Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. Parts and Accessories GEAppliances.com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Contact Us GEAppliances.com If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations GE Appliances, Appliance Park Louisville, KY 40225 Register Your Appliance GEAppliances.com Register your new appliance on-lineat your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. Printed in the United States