VTech Analogue Contemporary Series User's Guide

Important Safety Instructions

• This product should be installed by a qualified technician.
• This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS).
• Read and understand all instructions.
• Follow all warnings and instructions marked on the product.
• Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
• Do not use this product near water such as near a bath tub, wash bowl, kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
• Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
• Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
• This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply on the premises, consult your dealer or local power company.
• Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
• Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit. Never spill liquid of any kind on the product.
• To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.
• Do not overload wall outlets and extension cords.
• Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
  • When the power supply cord or plug is damaged or frayed.
  • If liquid has been spilled onto the product.
  • If the product has been exposed to rain or water.
  • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.
  • If the product has been dropped and the telephone base and/or handset has been damaged.
  • If the product exhibits a distinct change in performance.
• Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak. Under certain circumstances, a spark may be created when the adapter is plugged into the power outlet, or when the handset is replaced in its cradle. This is a common event associated with the closing of any electrical circuit. The user should not plug the phone into a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments might include: medical use of oxygen without adequate ventilation; industrial gases (cleaning solvents; gasoline vapors; etc.); a leak of natural gas; etc.
• Only put the handset of your telephone next to your ear when it is in normal talk mode.
• The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet.
• For pluggable equipment, the socket-outlet (power adapter) shall be installed near the equipment and shall be easily accessible.
• Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.
• In wall mounting position, make sure to mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Refer to the full instructions in Installation in the user's manual.
• CAUTION: Keep small metallic objects such as pins and staples away from the handset receiver.

SAVE THESE INSTRUCTIONS

Parts Checklist

Telephone Layout

The telephone consists of a handset and a telephone base.

Key components on the telephone base are labeled:

• DATA port: For connecting modems or fax machines.
• Switch hook: Activates the phone line when the handset is lifted.
• Wall mount clip: Used for securing the telephone base to a wall.
• RINGER VOL: Switch to adjust the ringer volume.
• +/VOLUME: Button to increase listening volume.
• -/VOLUME: Button to decrease listening volume.

Installation

Telephone Base Installation

This telephone can be adapted for desktop use or mounted on a standard telephone wall plate.

Desktop Position Installation

1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base.
2. Insert the tabs into the grooves to affix the mounting bracket in place.
3. Install the telephone base. Connect the telephone line jack to the telephone line cord, and the telephone line cord to the telephone wall jack. If you have High Speed Internet Access service, a DSL filter (not included) is required.

Converting from Desktop to Wall Mount Position

To mount the telephone base on the wall:

1. Set aside the handset. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate it 180 degrees. It locks into place with a protruding edge pointing towards the upper edge of the telephone base. This protruding edge holds the handset when the phone is mounted on the wall.
2. Turn the telephone base over with the bottom side facing up. To remove the mounting bracket, firmly push both tabs downward and pull up until both tabs release from the grooves.
3. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place.
4. Place the handset on the telephone base cradle.

Set Up

Default settings are indicated by asterisks (*).

To Change the Ringer Tone

There are 3 ringer tone options.

1. Turn the telephone base over with the bottom side facing up. Remove the mounting bracket if it is in desktop position by firmly pushing both tabs downward and pulling up until they release from the grooves.
2. Slide the ringer tone switch to select the desired detented position using a narrow object such as a standard screwdriver.
3. Install the mounting bracket accordingly.

Operation

Receive a Call

The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer.

Place a Call

Lift the corded handset and it automatically connects to the operator. Refer to your PABX user's manual for automatic dialing.

End a Call

Place the corded handset in the telephone base.

Volume

Listening volume and ringer volume can be adjusted from the telephone base.

To Adjust the Listening Volume:

During a call, press +/VOLUME or -/VOLUME to adjust the listening volume. The next call returns to the default listening volume.

To Adjust the Ringer Volume:

At any time, slide the RINGER VOL switch on the right side of the telephone base to adjust the ringer volume.

Data Port

You can connect your modem or fax machine to the telephone line through the DATA port.

Appendix

Troubleshooting

If you have difficulty with the telephones, please try the suggestions below. For customer service, visit the VTech website at www.vtechhotelphones.com or contact your local distributor.

For corded telephones:

The telephone does not work at all.

• Make sure the telephone line is plugged into the TEL port of the telephone base.
• Make sure the telephone line cord is plugged firmly into the telephone wall jack.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone. If the other telephone does not work, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

There is no dial tone.

• Try all the above suggestions.
• The telephone line cord may be defective. Install a new telephone line cord.
• Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

I cannot dial out.

• Try all the above suggestions.
• Make sure there is a dial tone before dialing.
• Eliminate any background noise. Mute the telephone before dialing, if applicable, or dial from another room in your unit with less background noise.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

The telephone does not ring when there is an incoming call.

• Make sure the telephone line cord is plugged in properly.
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service provider (charges may apply).
• The telephone line cord may be defective. Install a new telephone line cord.

There is interference during a telephone conversation.

• If there is High Speed Internet Access (HSIA) available at the premises through a telephone line, you may need to install a DSL filter (DSL - digital subscriber line) between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If calls are still not clear, the problem is probably in the wiring or local telephone service. Contact your telephone service provider (charges may apply).
• If other telephones in your hotel are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply).

I hear other calls when using the telephone.

• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply).

Warranty Program

VTech Telecommunications Limited provides a limited warranty for its Hospitality Products. This warranty covers defects in material and workmanship when the product is used normally and according to instructions. The warranty extends to the end user who purchased the product through a local distributor/dealer.

During the warranty period, VTech's authorized service representative will repair or replace the product at no charge. Replacement parts may be new or refurbished. The warranty period begins on the date the end user takes possession of the product and applies to repaired or replacement products for 90 days or the remainder of the original warranty, whichever is longer.

This limited warranty does not cover:

• Product or parts subjected to misuse, accident, shipping damage, improper installation, abnormal operation, neglect, fire, water, or liquid intrusion.
• Product damaged by unauthorized repair, alteration, or modification.
• Problems caused by signal conditions, network reliability, or cable/antenna systems.
• Product used with non-VTech accessories.
• Product with removed or altered warranty/quality stickers, serial number plates, or electronic serial numbers.
• Product purchased, used, serviced, or shipped for repair from outside the local dealer/distributor, or used for non-approved commercial or institutional purposes (e.g., rental).
• Product returned without valid proof of purchase.
• Charges or costs incurred by the end user for removal, shipping, installation, setup, adjustment of controls, or repair of external systems.
• Line cords, coil cords, plastic overlays, connectors, power adapters, and batteries if returned separately. VTech will charge for missing items.
• NiCd or NiMH handset batteries, or power adapters are covered by a one (1) year warranty only.

VTech is not responsible for loss or damage during transit. If a product failure is not covered by this warranty, VTech will notify the user and request authorization for repair costs and return shipping. Users must pay for these costs.

Other Limitations:

This warranty is the complete agreement between the user and VTech, superseding all other communications. VTech disclaims all other warranties, express or implied. No one is authorized to modify this warranty. VTech's liability is limited to the purchase price of the product. VTech is not liable for indirect, special, incidental, or consequential damages. Some local dealers may not allow these limitations.

This warranty grants specific legal rights, and users may have other rights that vary by location.

Maintenance

Taking care of the telephone

The telephone contains sophisticated electronic parts and must be treated with care. Place the handset down gently. Save original packing materials for shipping.

Avoid water

The telephone can be damaged if wet. Do not use the handset outdoors in the rain, handle with wet hands, or install the base near a sink, bathtub, or shower.

Electrical storms

Take caution during electrical storms due to potential power surges harmful to electronic equipment.

Cleaning the telephone

Clean the durable plastic casing with a soft cloth slightly dampened with water or mild soap. Do not use excess water or cleaning solvents.

Safety Reminder: Electrical appliances can cause serious injury if used when wet or standing in water. If the telephone base falls into water, DO NOT RETRIEVE IT UNTIL THE POWER CORD AND/OR TELEPHONE LINE CORD IS UNPLUGGED FROM THE WALL. Then remove the telephone by the unplugged cords.

Important Note

This equipment is not designed for emergency telephone calls during power failures. Alternative arrangements should be made for access to emergency services.

Environmental Notes

• Do not expose to direct sunlight.
• Do not place on carpets or surfaces that generate fibers, or in locations with poor ventilation.
• Do not submerge any part in water or use in damp/humid conditions (e.g., bathrooms).
• Do not expose to fire, explosive, or other hazardous conditions.
• Avoid using a telephone (other than cordless) during an electrical storm due to the risk of electric shock from lightning.

Product Disposal Instructions

The symbol shown on the product signifies it is Electrical or Electronic Equipment and should not be disposed of with other household or commercial waste at the end of its working life. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2012/19/EU) promotes recycling using best available techniques to minimize environmental impact and hazardous substances.

For residential users:

Remove batteries and dispose of them and the product according to local authority recycling processes. Contact your local authority or retailer for more information.

For business users:

Contact suppliers and check purchase contract terms to ensure the product is not mixed with other commercial waste for disposal.

Technical Information

Specific Absorption Rate (SAR)

This device meets applicable international safety requirements for radio wave exposure. The maximum limit according to WHO is 2W/kg (per 10g tissue). This telephone measures 0.03 W/kg (per 10g tissue).

European Directives

These equipment are compliant with directives 1999/5/EC (R&TTE), 2014/35/EU (LVD), 2014/30/EU (EMC), and 2011/65/EU (ROHS).

Declaration of Conformance

VTech declares that this equipment complies with the essential requirements of directive 1999/5/EC (R&TTE). The Declaration of Conformity may be obtained from: www.vtechhotelphones.com.

The product displays CE and UK CA compliance marks.

Technical Specifications