Solaborate — A secure communication and collaboration platform company - Solaborate
ota.solaborate.com
Solaborate — A secure communication and collaboration platform company - Solaborate
User Guide for solaborate models including: HELLO2PLUS, 2AW3M-HELLO2PLUS, 2AW3MHELLO2PLUS, HELLO 2 Powerful Video Communication Device, Powerful Video Communication Device, HELLO 2, All-In-One Communication Device for Video Conferencing Camera Feed
Solaborate Inc. HELLO2PLUS HELLO2PLUS 2AW3M-HELLO2PLUS 2AW3MHELLO2PLUS hello2plus
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DocumentDocumentwww.solaborate.com The World's Most Powerful Video Communication Device HELLO2PLUS QUICK START GUIDE THANK YOU Dear Customer, Thank you for purchasing HELLO 2+, an All-In-One Communication Device for Video Conferencing, Camera Feed with Voice and Motion Detection, Night Vision, Wireless Screencasting, Screen Sharing, TV Streaming and more. 02 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion. Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas. A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. RISQUE D'EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN TYPE INCORRECT. Élimination d'une batterie dans le feu ou un four chaud, ou concassage mécaniquement ou coupe d'une batterie, qui peut entraîner une explosion. Laisser une batterie dans un environnement environnant à température extrêmement élevée qui peut entraîner une explosion ou une fuite de liquide ou de gaz inflammable. Batterie soumise à une pression d'air extrêmement basse qui peut entraîner une explosion ou une fuite de liquide ou de gaz inflammable. WHAT'S IN THE BOX HELLO 2+ AND MANUAL ONE HDMI CABLE ONE GLOBAL POWER SUPPLY ONE HELLO AIR REMOTE 14 03 CONNECT YOUR HELLO 2+ TO THE TV Once you unpack your new HELLO 2+ device from the box, simply follow these steps to get started: 1. Place your HELLO 2+ on top or bottom of the TV. 2. Use the hinge to clamp your device to the TV. 3. Find the power supply port on the back of your device, and plug it in. 4. When you are done, hook in the power supply to the power outlet. 5. Locate the HDMI cable on the back of your device and connect the other end to the TV. 6. Aim the HELLO Air Remote at your HELLO 2+ and choose an internet connection. 04 ISED Regulatory Compliance This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. L'émetteur/récepteur exempt de licence contenu dans le présent appareil est onforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20cm entre le radiateur et votre corps. Le dispositif utilisé dans la bande 5150-5250 MHz est réservé à une utilisation en intérieur afin de réduire le risque de brouillage préjudiciable aux systèmes mobiles par satellite dans le même canal. 13 Declaration of EU Compliance Bluetooth: 2.402GHz - 2.480GHz Max. output power: 7.58 dBm WiFi 2.4GHz: 2.4 GHz - 2.4835 GHz (2.4 GHz ISM Band) Max. output power: 17.47 dBm WiFi 5GHz: 5.15 - 5.35GHz, 5.47 - 5.725GHz and 5.725 - 5.85GHz Max. output power: 19.34 dBm 5150-5350MHz for this device are restricted to indoor use only within all European Union countries. Hereby, Solaborate Inc. declares that the radio equipment type HELLO2PLUS is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https:\\www.solaborate.com. 12 HOW TO SET UP YOUR HELLO 2+ DEVICE 1. Turn on the TV Screen you want to connect to, wait for the device to successfully boot and show on the screen. Make sure that the TV source is set at the HDMI port you connected the HELLO HDMI cable into. 2. After the window pops up, find the internet connection options and connect the HELLO 2+ to either Wifi or Ethernet. 3. Once the device is connected to the Internet, it will automatically start downloading the latest software update. 4. In case there are network restrictions, the IT Admin should whitelist the following domains in order for the device to receive the update: login.solaborate.com api.solaborate.com signaling.solaborate.com mobile.solaborate.com ota.solaborate.com 5. Lastly, the device will install the downloaded update and will be ready for use. 05 HOW TO USE THE HELLO AIR REMOTE With the HELLO Air Remote you can control your HELLO 2+ device. The HELLO Air Remote comes pre-paired to your device. 1. Power Button (hold the button for three seconds to reboot HELLO 2+ device). 2. Accept/Decline Button (use the green button to answer calls and the red button to decline calls). 3. Mute Button (use the button to mute microphones during a call on your HELLO 2+). 4. Arrow Keys (use the buttons to navigate through the menu). 5. OK Button (use the button to select or click on the menu). 6. Mouse Button (use the button to enable or disable the air mouse). 7. Home Button (use the button to go to home screen). 8. Back Button (use the button to go to the previous screen). 9. Volume Buttons (use the buttons to increase or decrease the volume). FCC Regulatory Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC SDoC Supplier's Declaration of Conformity 47 CFR § 2.1077 Compliance Information Unique Identifier Trade Name: Solaborate Model No.: HELLO2PLUS Responsible Party U.S. Contact Information US Company Name: Solaborate Inc. Address: #283-8300 Utica Ave, Rancho Cucamonga, CA 91730 USA Telephone number or internet contact information: 909-947-7851 06 11 FCC WARNING STATEMENT HELLO AIR REMOTE DIAGRAM Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Radiation Exposure Statement The antennas used for this transmitter must not be co-located for operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Power Button Home Button Mute Button Accept Call Decline Call Arrow Keys OK Button Back Button Mouse Button Volume Buttons 10 07 HOW TO PAIR A NEW HELLO AIR REMOTE 1. Make sure to unplug your HELLO2+ device from power in order to initialize the re-pairing process. 2. On the HELLO Air Remote press and hold the and buttons. You will notice the RED LED blinking intermittently. After that, release the buttons. 4. Plug back in your HELLO 2+ device and wait for it to start. A few seconds after, the red LED on the HELLO Air Remote will blink again indicating that the device is paired successfully. 5. Test the HELLO Air Remote. Try checking the arrows, volume and other functions. If the HELLO Air Remote is responding as expected, your setup is complete. PRIVACY BUTTONS To guarantee your privacy with no hacking risks, we have designed two hardware switches into the HELLO 2+ device so you can physically enable or disable the camera and microphones from the system. Mute Video Mute Audio Press and Hold 08 Note: To ensure these buttons are un-hackable, their function cannot be controlled from the HELLO Air Remote or any software. 09