H920 USER'S GUIDE

2 IN 1 Wireless Pet fence & Training System

The design concept of this product is to train your dog to follow the owner's wishes and develop good behavior habits, to move and rest safely and healthily within a set range, rather than to punish the dog.

ATTENTION: Please read this instruction carefully before use and keep it in a safe place.

Safety Instructions

This product is suitable for large and medium dogs; not suitable for small dogs and fierce dogs like American Pit Bull Terrier.
Product signals cannot locate the center point in grid 1 and below. It also doesn't trigger any penalties, even if the dog is outside the perimeter of the fence.
Do not use the product indoors or in places with interference (Such as under trees, indoors, or under eaves where there is no GPS signal or weak signal).
This product cannot be tested directly on humans; otherwise, it will violate local laws.
Turn off or remove the product before playing with the dog.
Please do not wear the product on your dog for a long time.
Do not place the product near a stove or at high temperatures.
Do not open the shell of the product, which will cause the lithium battery disconnect or fire.

Product Introduction

The center point and the safe radius distance are set through GPS satellite positioning, allowing your pet to move freely within the set safe range.
The product is designed to activate a warning tone ?, vibration ?, and static stimulation ⚡ when your pet goes beyond the set distance range. Once your pet returns to the safe distance range, the product will stop any warning signals.
Basically, you need to train your pet on how to stop the warning triggered by the product.

H920 Specification Data

Product Name: 2 IN 1 Wireless Pet fence & Training System

Product Model: H920

Material: ABS plastic+nylon

Remote Control Training Work Range: 984ft/274yd/300 meters

Collar Electronic Fence Working Range: 30-990m (27yd-905yd/91ft-2998ft)

Remote Control Frequency: 433MHz

Battery Type: Lithium Battery

Battery Capacity: Remote Control 400mAh, Collar 1500mAh

Charging Method and Voltage: Type-C 5V/1A

Full Charge Time: Remote control 0.4 hours, Collar 1.5 hours

General Usage Time: Remote control for 15 days, collar for 7 days

Operating Environment Humidity: 20% -90%

Applicable Dog Body Size: Most breeds and dogs with body size > 6 months old

Neck Circumference: 7-25 inches, 8 pounds -120 pounds

This product is designed and produced in China.

What's Inside the Packaging Box

Component Name	Quantity
One remote control for training and electronic fence	1
2 IN 1 Wireless Pet fence & Training collar	1
Static stimulus test lamp	1
One C-type USB charging cable	1
Conductive silicone caps	4
User manual	1
Two collar straps	2
One wristband	1

Get to Know Your Remote Control

The Buttons

Mode Key (M): Short press to set fence safety distance and training mode (press again to exit training mode). Long press to locate the center point of the fence.
Plus/Minus Keys (+/-): Set intensity adjustment in training mode; Set safety radius in fence mode.

Remote Control Screen Display

1 Satellite Signal Strength: 3 grid signal strength ?.
2 Collar Battery Level Display: ?.
3 GPS Fence Safety Radius Icon: ?️.
4 Remote Control Battery Level Display: ?.
5 Locate the Center Point: Flashing during positioning process; Successful positioning is often displayed; Not located successfully, not displayed.
6 Fence Setting Mode: Displays the safe radius of the fence (in meters).
7 Intensity of Static Stimulation/Vibration/Buzzing: In training mode.
8 Working Status of the Fence: Displays the distance from the current position of the GPS collar to the positioning center point (real-time data).

Understand Your Collar

Description of Collar End Button Interface

Collar strap: Connects the collar.
1 Mode Key (M): Used to turn on/off and mode adjustment.
2 Center Point Setting Button: Used to set the center point and adjust the safe radius distance. When the satellite signal is weak, press this button to restart satellite searching.
3 Plus/Minus Keys (+/-): Used to change the distance of the safe radius.
USB Charging Port: For charging the collar.
Contact Points: Deliver stimulation.

Collar Screen Display Icons

4 GPS Signal Strength Icon: Indicates GPS signal strength ?.
5 Satellite Icon: Displayed when GPS signal is searched successfully. Blinks until searching times out if not found. ?️
6 Battery Power Icon: Displays battery status ?.
7 Vibration Mode: Icon indicates the product is in vibration mode setting. ?
8 Static Stimulation Mode: Icon indicates the product is in static stimulation mode setting. ⚡
9 Current Distance from the Center Point: Displays the currently set safe distance radius (in meters).
10 Device Status Description: Flashing icon indicates GPS searching in progress. Non-flashing icon indicates undetermined center point or sleep state.
11 Low Signal Strength: Product shows GPS signal strength of 1 bar or lower ? (low).
12 No Signal: Product does not find GPS signal within 6 minutes, enters deep sleep state to conserve power.
13 Successfully Setting the Center Point: Indicated by satellite icon and "00".
14 Protection Mode: Product enters 1-minute protection mode (icon "P" ?️) after every 6 warning cycles.

How to Use H920

Operation Steps

Turn on/off Remote Control: Press the power button.
Turn on/off Receiver (Collar): Press and hold the M button on the collar for 3 seconds.
Pairing: The remote and collar are pre-paired and ready for use.
Beep Training: Adjust intensity (levels 1-8). Press the button; the collar beeps for 1 second. ?
Vibration Training: Adjust intensity (levels 1-8). Press the button; the collar vibrates for 1 second. ?
Static Stimulation Training: Adjust intensity (levels 0-16, where 0 is off). Press the button; the collar performs static stimulation for 1 second. ⚡
How to change levels: Use +/- keys for buzzing (1-8), vibration (1-8), or static stimulation (0-16).
Fence Working Mode:
1. Set the positioning center point and safety radius (in meters). Warning settings can be two fixed modes: buzzing + vibration + static stimulation, or buzzing + vibration.
2. (1) Setup: Place the collar in an open area (avoid trees/houses). Wait for satellite signal (needs 2+ grids ?).
3. (2) Set Center Point: Long press the M key on the remote control to set the center point within the control range (300 meters). Alternatively, long press the positioning key on the collar to set the center point.
4. (3) Set Fence Distance: Short press the M key on the remote control or the collar's positioning key to set the fence distance (radius).
5. (4) Switch Warning Modes: Use the M key and the vibration or static stimulation button to switch between warning modes. Press the M key again to enter training mode.
6. (5) Measure Radius: Walk to the desired boundary; the collar displays the distance from the center point to your current location in meters.
7. (6) Modes: The H920 fence function supports two modes: buzzing + vibration + static stimulation, and buzzing + vibration. Warnings vary based on the dog's situation when crossing the fence.
8. (7) Dog Familiarization: After setting the center point and safety radius, place the collar on your dog. If not using static stimulation, use vibrate/beep mode. Leave the center point. As you approach the set boundary, the collar will beep and vibrate to signal the dog has crossed it. Use flags as markers to help the dog understand. The dog can then move freely within the fence.

Attention: The product automatically stores the last positioning center point and safe radius distance. If the usage location changes, please reset the center point and safety radius.

Note: To ensure optimal accuracy, it is recommended to reset the center point and safe radius distance every 5 days. To save power, the collar backlight turns off after 2 minutes of inactivity. Press any key to wake up the screen before operating again.

Test Static Stimulation Function

Season the warning mode with static stimulation mode. Place the static stimulation test light on the two contact points and walk with the dog beyond the set safe distance range. The static stimulation test light will illuminate. ⚡

Protection Mode Description

When your pet exceeds the set safe radius distance range, the product triggers a warning and issues a warning cycle of 6 levels. After 6 levels of warnings, the first warning cycle ends, and the product enters a 1-minute protection mode with the "P" icon displayed on the screen. ?️

After the protection mode ends, if your pet does not return to the safe area, a second warning cycle begins. After the sixth level warning of the second cycle ends, the audible warning continues until the battery is depleted or your pet returns to a safe area, and the "P" icon ?️ is displayed.

When your pet returns to a safe distance, the product stops warning.

Training Skills

Find the Optimal Level of Stimulation for Pet Training Techniques

Important Reminder: Always start from the lowest level and gradually improve.

The remote trainer has 8 tones ?, 8 vibrations ?, and 16 static stimulation levels ⚡. This allows you to choose the most suitable static stimulation level for your pet. It is suggested to start training with tones and vibrations or lower intensity.

Perform static stimulation when necessary. In most cases, static stimuli of 5-10 levels are sufficient. Once the training collar is placed on your pet, find the 'recognition level' – the level of stimulation your dog begins to notice, without feeling uncomfortable.

Steps to Find Your Pet's Identification Level:

Select Level 1 and press the static stimulation button for 1 to 2 seconds. Minor changes in pet behavior, such as looking around curiously, grabbing their collar, or lightly flicking their ears, indicate the best level of recognition.
If your pet does not respond, repeat this level several times before increasing the static stimulation level.
Select Level 2 and press the static stimulation button for 1 to 2 seconds.
If your pet does not respond, repeat this level several times before upgrading to the next level.
Increase the level of static stimulation until your pet responds reliably.
If your pet still does not respond at Level 16, check the fit of the training collar and use one finger to pass through the collar for optimal tightness.

Wearing Method And Precautions

1. Wearing Method

Please keep the dog in a comfortable standing position and ensure the receiver is turned off before wearing.
Please place the receiver in the middle of the dog's neck, with the contact points aligned with the dog's throat. Check the tightness of the receiver collar.
The wearing standard is that a finger can be held between the collar and the dog's neck. If the collar is too loose or tight, the normal operation of the product will be affected.
Mark the length of the collar with a pen, remove the collar, cut off the excess part, and slightly burn the edge with a lighter to prevent the thread from falling off.

2. Wearing Precautions

Wearing a collar for a long time or too tight can cause the dog's skin to be worn, leading to redness or pressure sores (bedsores).
Please ensure your dog does not wear the collar for more than 12 hours a day.
Please try to readjust the collar position on the pet's neck every 1 to 2 hours.
Regularly check the collar's tightness to prevent excessive pressure.
Do not connect a tow rope to the receiver, as this can cause excessive pressure on the collar.
Please clean your pet's neck area and the receiver's contact area with a damp cloth every week.
Please check the contact area daily for signs of rash or pain.
Please stop using the collar until the skin heals if you notice a rash or pain in your dog. If the condition persists for more than 48 hours, seek medical attention immediately.

Frequently Asked Questions

Questions & Analysis

Questions	Analysis	Suggestions
1. Cannot be charged	Charging cable is damaged	Replace the charging cable and try again.
	The product low power enters the low power protection mode	The battery needs to be activated. Please extend the charging time slightly.
	Adapter not fit	Use the 5V1A original charging cable.
2. The product does not turn on	Check whether the touch of the key is normal	No response means damaged.
	No display/sound prompt	Recharge again.
	The product low power enters the low power protection mode	Recharge and wait for the battery to activate.
	Wrong startup method	Long press 3s to turn on.
3. No static/No vibration	Check whether the static stimulus mode is set	Change to the static stimulation mode.
	Check whether the vibrate mode is set	Change to the vibration mode.
	Check whether the battery is low and the output power becomes small	Charge the device in time.
	The dog hair not well groomed	The contact points are attached to the dog's skin.
4. The collar strap is easy to fall off and not tight	The collar strap is wearing too loose	The receiver is worn in the middle of the dog's neck, with a finger width gap between the collar and the neck.
	Excess collar strap not cut off after first-time wear product	Collar straps should be passed through each buckle, and excess collar straps should be cut off and clamped to the size of the dog's neck.
	The collar strap is damaged and needs to be replaced	Please refer to pages 25-26 for instructions on wearing the collar.
5. No GPS signal is received or lost	Indoors or in other places that affect the GPS signal	Use and operate products in outdoor areas without shelter.
		Do not wait 1-3 minutes before operating the product.	GPS signal search needs to wait about 1-3 minutes.
6. Unable to locate the center point	GPS signal is not in 2 levels or above	Only 2 levels or more signals can be located.
7. Accessories missing, accessories damage, etc.	Transport damage or packing miss	With shooting video or photos, contact customer service to confirm the repair/return.
8. It is effective at first, but does no work later	Check whether the device works normally	Change the levels and readjust the training mode.
	Wearing for a long time dog has been fully adapted	It is recommended not to wear the product when not training.
9. When the dog is within a safe distance, start punishing it, and it will still be shocked after returning to the safe area	GPS signal interference, safety area distance error	Set a safety radius in an outdoor open area.
	GPS signal weak, safety area distance error	The use scene requires a bare sky. Trim leaves around the use scene and obstacles that cover the sky, or reduce the distance of the safety area.
	The safety area distance is too small	Increase the safety area appropriately.
	The GPS signal is inconsistent with the real-time GPS signal during positioning	Reposition the center point.
10. Back to the center point, the error is large	GPS signal delay	Walk near the center point; do not wait in place. (GPS may have satellite drift in a static state, becoming more accurate in a dynamic state. It is also affected by data upload, refresh interval, and network delay.)
	GPS signals are getting interference	Try again later, or reposition.
		Due to GPS signal drift and system judgment time, there will be a 3-5 meter fuzzy area around the boundary. This product may not be suitable if very precise boundaries are required.
11. Safety of vibration/Static stimulation	A brief vibration or static stimulation won't hurt, but it can make the dog feel uncomfortable.	The continuous use of vibration and static stimulation should not exceed 30 seconds. The dog training collar requires user interaction and training for desired effect. The static stimulation function conforms to ECMA International Association specifications. Our vibration and static stimulation functions have been tested on different dogs over a long period. Seek training support from a professional dog trainer. Proper training time: keep sessions active and short (10-15 minutes each).
12. The product does not effect	The dog training collar is a training aid product which requires users to interact and train their pets to achieve the desired effect.
	Can not turn on it	Test after charging.
13. The product does not work	Light up the screen to check whether there is GPS signal.	Please use it in an area where the GPS signal is more than 2 levels. The GPS enters power-saving mode and shuts down if no operation is detected for 15 minutes. A keystroke or movement is required to resume function.
14. Dog bites damage the device/collar belt	The dog resists the product.	Do not let the dog see when wearing and operating the product.
15. Dog injuries	Wear it for too long time.	It should not be worn for more than 12 hours and should be checked every 2 hours.
	Worn when the dog's hair is wet or swimming, the shock column will wear on the skin.	Keep your dog's neck area dry and clean; do not wear products while swimming or playing with your owner. Use silicone caps to reduce friction of the contact points.
	Dog has skin diseases.	Stop using the product for a few days. If the condition persists for more than 48 hours, consult your veterinarian.
	The dog is less than 6 months old.	The pet should be at least 6 months old and able to recognize basic obedience commands (e.g., "sit", "stay").
16. Do not use the product for a long time	If the product is not used for a long time, it will lose power until it is shut down.	Please turn it off every time when not using it. If not used for a long time, refer to the manual for charging instructions before charging and use.
17. The product is shown to exceed a safe distance, but there is no penalty	It may be that the product is in a weak signal position or is interfered with, causing the GPS to shift, but the dog does not actually cross a safe distance, resulting in a false alarm.	Check if the product is in a weak signal position, or if there are other external interferences.
18. Product function does not trigger	Under the following conditions, the product will not generate any warning signals (sound, vibration, or static stimulation): When the dog is outside the safety radius, if the product detects that the dog is not moving, it will turn red light and will not trigger the warning (if it detects running, it will trigger the warning). When the GPS signal strength is 1 bar or below, the product will not trigger warning. The product does not warn when the dog is not outside the safety radius.
19. The sound is triggered when the machine is tuned on	1. If the device is turned on beyond the original safety radius, the GPS symbol will blink and a prompt tone will be played for 3 minutes. 2. The number of satellites involved in positioning is small at the beginning of the boot. If the positioning is inaccurate and the distance beyond the safety radius is exceeded, there is only a sound reminder within three minutes.	1. Return to the safety radius distance area, or reposition the center point and safety radius distance. 2. When the signal reaches 2 bars, the machine will automatically remove the reminder.

TIPS: The H920 is compatible with the three major satellite systems: American GPS, Russian GLONASS, and Chinese BeiDou Navigation Satellite System (BDS).

Compliance

This symbol FC means that the electromagnetic interference of the equipment is lower than the limit approved by the Federal Communications Commission.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Use only the supplied antenna.