Sena DWO6-PRO Bluetooth Helmet Headset User Guide

1 GETTING STARTED

1.1 Button Operation

Diagram showing the headset buttons: a central 'Center Button', a '+' button, a '-' button, a 'Status LED', a 'Fault Reset Button', and a 'DC Power Charging & Firmware upgrade Port'.

1.2 Powering On and Off

To power on the headset, press and hold the Center Button and the (+) Button for 1 second. To power off the headset, tap the Center Button and the (+) Button.

1.3 Charging

The headset can be charged using common methods via the supplied USB power & data cable. The LED turns red while charging and blue when fully charged. Charging takes approximately 2.5 hours. Diagram illustrating charging: a USB power & data cable connecting a laptop or AC adapter to the headset's DC Power Charging & Firmware upgrade Port.

1.4 Checking the Battery Level

1.4.1 LED Indicator

When the headset powers on, the red LED flashes rapidly indicating the battery level:

• 4 flashes = High, 70~100%
• 3 flashes = Medium, 30~70%
• 2 flashes = Low, 0~30%

1.4.2 Voice Prompt Indicator

When powering on the headset, press and hold the Center Button and the (+) Button simultaneously for about 3 seconds until you hear high tone triple beeps. A voice prompt will then indicate the battery level (high, medium, or low).

1.5 Volume Adjustment

Raise or lower the volume by tapping the (+) Button or the (-) Button. Volume is set and maintained independently for each audio source, even after rebooting the headset.

1.6 Softwares

1.6.1 Using the Cycle Gear Device Manager

The Cycle Gear Device Manager allows firmware upgrades and device setting configuration directly from a PC (Windows and Mac). For more information, visit oem.sena.com/cyclegear.

1.6.2 Using the Sena Utility App

The Sena Utility App allows device setting configuration and access to the User's Guide and Quick Start Guide. Download from Google Play or the App Store for Android or iPhone.

2 PAIRING THE HEADSET WITH BLUETOOTH DEVICES

The headset can be paired with Bluetooth mobile phones, Bluetooth stereo devices (MP3, SR10, GPS), and other Sena Bluetooth headsets. Pairing is required only once per device. Up to three other Sena headsets can be paired.

2.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device

1. To enter the configuration menu, press and hold the Center Button for 10 seconds until the voice prompt "Configuration menu" is heard.
2. Tap the (+) Button to hear the voice prompt "Phone pairing".
3. On your mobile phone, search for Bluetooth devices and select "SEDICI DWO6-PRO".
4. If prompted for a PIN, enter 0000.

2.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10

1. To enter the configuration menu, press and hold the Center Button for 10 seconds until the voice prompt "Configuration menu" is heard.
2. Tap the (+) Button until the voice prompt "Second mobile phone pairing" is heard.
3. On your mobile phone, search for Bluetooth devices and select "SEDICI DWO6-PRO".
4. If prompted for a PIN, enter 0000.

Notes:

• If two audio (A2DP) devices are connected, audio from one will interrupt the other. For example, music from a primary phone can be interrupted by music from a secondary phone.
• A motorcycle-specific GPS that transmits turn-by-turn voice instructions via Bluetooth is required.
• The Sena SR10 is a Bluetooth two-way radio adapter for group communication using Hands-Free-Profile. Incoming audio from the SR10 is heard in the background during intercom or phone calls.

4. GPS navigation or radar detector audio connected via SR10 is heard in the background during intercom or phone calls. Refer to the SR10 User's Guide for details.

2.3 Advanced Selective Pairing - A2DP Stereo or Handsfree

Phone Pairing allows the headset to establish two Bluetooth profiles: Hands-Free or A2DP Stereo. Advanced Selective Pairing enables separating these profiles for connection with two devices.

2.3.1 A2DP Stereo Music Only

1. To enter the configuration menu, press and hold the Center Button for 10 seconds until the voice prompt "Configuration menu" is heard.
2. Tap the (+) Button to hear the voice prompt "Media selective pairing".
3. On your mobile phone, search for Bluetooth devices and select "SEDICI DWO6-PRO".
4. If prompted for a PIN, enter 0000.

2.3.2 HFP for Phone Call Only

1. To enter the configuration menu, press and hold the Center Button for 10 seconds until the voice prompt "Configuration menu" is heard.
2. Tap the (+) Button to hear the voice prompt "Phone selective pairing".
3. On your mobile phone, search for Bluetooth devices and select "SEDICI DWO6-PRO".
4. If prompted for a PIN, enter 0000.

2.4 Intercom Pairing

2.4.1 Pairing with Other Headsets for Intercom Conversation

The headset can be paired with up to three other headsets for Bluetooth intercom conversation.

1. Press and hold the Center Button of headset A and B for 5 seconds until their red LEDs flash rapidly.
2. Tap the Center Button on either headset A or B. Wait for both LEDs to turn blue, indicating intercom connection is established.
3. Pair headsets A and C, and A and D using the same procedure.

The intercom pairing queue is 'Last-Come, First-Served'. The last paired headset becomes the first intercom friend, the previous becomes the second, and so on. Diagram illustrating intercom pairing queue: 'You (A)' is connected to 'Intercom Friend B', 'Intercom Friend C', and 'Intercom Friend D'.

3 MOBILE PHONE, GPS

3.1 Mobile Phone Call Making and Answering

1. To answer a call, tap the Center Button.
2. If VOX Phone is enabled and you are not connected to intercom, you can answer by speaking loudly.
3. To end a call, press and hold the Center Button for 2 seconds until a mid-tone single beep is heard.
4. To reject a call, press and hold the Center Button for 2 seconds while the phone is ringing.
5. To use the voice dialer, press and hold the Center Button for 3 seconds in standby mode.

3.2 Speed Dialing

1. Press and hold the (+) Button for 3 seconds to hear a mid-tone single beep and the "Speed dial" voice prompt.
2. Tap the (+) or (-) Button to navigate menus, hearing prompts for each item.
3. Tap the Center Button to select a menu option: (1) Last number redial, (2) Speed dial 1, (3) Speed dial 2, (4) Speed dial 3, (5) Cancel.
4. For "Last number redial", tap the Center Button to redial the last number.
5. For speed dials, navigate until "Speed dial (#)" is heard, then tap the Center Button.
6. To exit speed dial, navigate until "Cancel" is heard, then tap the Center Button.

3.3 GPS Navigation

3.3.1 GPS Pairing

1. Press and hold the Center Button for 10 seconds until the "Configuration menu" voice prompt is heard.
2. Tap the (+) Button to hear the "GPS pairing" voice prompt.
3. On the GPS navigation device, search for Bluetooth devices and select "SEDICI DWO6 PRO".
4. Enter 0000 for the PIN.

Note: When Audio Multitasking is enabled, GPS instructions will overlay intercom conversations rather than interrupting them.

4 STEREO MUSIC

4.1 Bluetooth Stereo Music

1. To play or pause music, press and hold the Center Button for 1 second until a double beep is heard.
2. Adjust volume by tapping the (+) Button or the (-) Button.
3. To track forward or back, press and hold the (+) Button or the (-) Button for 1 second until a beep is heard.

4.2 Music Sharing

Share Bluetooth stereo music with an intercom friend during a two-way intercom conversation. To start or terminate music sharing, press and hold the Center Button for 1 second during an intercom conversation until a double beep is heard. You can return to the intercom conversation after terminating music sharing.

Notes:

• Both users can remotely control music playback (track forward/back).
• Music sharing pauses during mobile phone use or GPS instructions.
• Music sharing terminates if a multi-way intercom conference begins.
• If an intercom call is made while listening to music with Audio Multitasking enabled, music sharing will not function.

5 INTERCOM

5.1 Two-way Intercom

5.1.1 Starting Two-way Intercom

Start an intercom conversation with friends by tapping the Center Button: single tap for the first friend, double tap for the second, and triple tap for the third.

5.1.2 Ending Two-way Intercom

End an intercom conversation by tapping the Center Button: once for the first friend, twice for the second, and three times for the third.

5.2 Multi-Way Intercom

Multi-way intercom allows conference-style conversations with up to three friends simultaneously. Mobile phone connection is temporarily disconnected during multi-way intercom but is reestablished once it terminates.

5.2.1 Starting Three-way Intercom

1. You (A) must be paired with two other friends (B & C) for a three-way conference intercom. Diagram illustrating three-way intercom pairing: 'You (A)' is shown paired with 'Intercom Friend B' and 'Intercom Friend C'.
2. Start an intercom conversation with one of the two friends in your group. Diagram showing 'You (A)' connected to 'Intercom Friend B' and 'Intercom Friend C'.
3. You (A) can call the second intercom friend (C) by double tapping the Center Button, or friend (C) can join by making an intercom call to you (A). Diagram showing 'You (A)' making an intercom call to 'Intercom Friend C', or 'Intercom Friend C' joining the intercom with 'You (A)'.

5.2.2 Starting Four-way Intercom

With three friends connected, a new participant (D) can initiate a four-way intercom conference by calling either friend (B) or (C). Diagram illustrating four-way intercom: 'You (A)' is connected to 'Intercom Friend B', 'Intercom Friend C', and 'Intercom Friend D'.

5.2.3 Ending Multi-Way Intercom

Completely terminate the conference intercom or disconnect from individual friends.

1. Press and hold the Center Button for 3 seconds to terminate all intercom connections.
2. Tap the Center Button to disconnect from the first intercom friend. Double tap to disconnect from the second intercom friend.

Note: Intercom distance in multi-way conversations may be shorter due to signal interference compared to two-way intercom.

6 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT

Initiate a three-way conference phone call by adding an intercom friend to a mobile phone conversation.

1. During a mobile phone call, tap the Center Button to invite an intercom friend.
2. To disconnect the intercom during a conference call, tap the Center Button.
3. To disconnect the mobile phone call during a conference call, press and hold the Center Button for 2 seconds.

7 GROUP INTERCOM

Group Intercom allows instant multi-way conference intercom with up to three other most recently paired headsets.

1. Pair with up to three headsets for Group Intercom.
2. Tap the (+) Button and (-) Button to begin Group Intercom. The LED will flash blue and red simultaneously.
3. To terminate Group Intercom, press and hold the Center Button for 3 seconds.

8 UNIVERSAL INTERCOM

Universal Intercom enables conversations with users of non-Sena Bluetooth headsets that support the Bluetooth Hands-Free Profile (HFP). Only one non-Sena headset can be paired at a time. Intercom distance depends on the connected headset's performance. Pairing with a non-Sena headset may disconnect other Bluetooth devices paired via Second Mobile Phone Pairing.

Note: Some non-Sena headsets may not support multi-way Universal Intercom.

1. Press and hold the Center Button for 10 seconds to enter the configuration menu. Tap the (+) or (-) Button until "Universal intercom pairing" is heard, then tap the Center Button to enter pairing mode. Multiple beeps will be heard.
2. Put the non-Sena Bluetooth headset into Pairing Mode. The headset will automatically pair.

Diagrams illustrating Universal Intercom: One shows a 'Two-way Universal Intercom' with 'You' (Sena Headset) and a 'Non-Sena Headset'. Another shows a 'Three-way Universal Intercom' with 'You' (Sena Headset) and two 'Non-Sena Headsets'. Diagrams illustrating Universal Intercom: One shows a 'Three-way Universal Intercom' with 'You' (Sena Headset) and two 'Non-Sena Headsets'. Another shows a 'Four-way Universal Intercom' with 'You' (Sena Headset) and three 'Non-Sena Headsets'.

You can have two-way or multi-way intercom communication with up to three friends using non-Sena headsets.

9 FM RADIO

9.1 FM Radio On/Off

To turn the FM radio on or off, press and hold the (-) Button for 1 second until a mid-tone double beep is heard.

9.2 Preset Stations

Listen to preset stations by pressing and holding the Center Button for 1 second to cycle through saved preset stations.

9.3 Seek and Save

1. Double tap the (+) or (-) Button to search stations up or down.
2. To save the current station, press and hold the Center Button for 3 seconds until the "Preset (#)" voice prompt is heard.
3. Tap the (+) or (-) Button to select the preset number (up to 10 stations can be saved).
4. To confirm saving, press and hold the (+) Button for 1 second, hearing "Save preset (#)".
5. To delete a saved station, press and hold the (-) Button for 1 second, hearing "Delete preset (#)".

9.4 Scan and Save

1. Press and hold the (+) Button for 1 second.
2. The tuner pauses at each station for 8 seconds before moving to the next.
3. To save a station during scanning, tap the Center Button at that station. You will hear "Save preset (#)", and the station will be saved as the next preset number.

9.5 Temporary Preset

The Temporary Station Preset feature automatically finds and saves the nearest 10 radio stations without altering existing presets.

1. Tap the (+) Button 3 times to automatically scan for 10 temporary preset stations.
2. Temporary preset stations are cleared when the headset is powered off.

9.6 FM Sharing

Listen to the radio during intercom conversations. To start FM sharing, press and hold the (-) Button for 1 second during an intercom conversation. You can change preset stations or frequencies, and your intercom friend will hear the same frequency. To terminate FM sharing, press and hold the (-) Button for 1 second or end the intercom call.

Notes:

• FM sharing terminates if a multi-way intercom conference starts.
• If an intercom call is made while listening to FM radio with Audio Multitasking enabled, FM sharing will not work.

9.7 Region Selection

Select the proper FM frequency region via the Cycle Gear Device Manager to optimize the seek function and avoid unnecessary frequency ranges.

10 FUNCTION PRIORITY

The headset operates in the following order of priority:

• (highest) Mobile phone
• Intercom/FM sharing
• Music sharing by Bluetooth stereo music
• (lowest) FM radio

A lower priority function is always interrupted by a higher priority function.

Note: If music is selected as the audio source priority, the order changes:

• (highest) Mobile phone
• Bluetooth stereo music
• Intercom/FM sharing
• Music sharing by Bluetooth stereo music
• (lowest) FM radio

11 CONFIGURATION SETTING

11.1 Headset Configuration Setting

1. To enter the configuration menu, press and hold the Center Button for 10 seconds until the "Configuration menu" voice prompt is heard.
2. Tap the (+) or (-) Button to navigate menus, hearing voice prompts for each item.
3. Execute commands by tapping the Center Button.

11.1.1 Remote Control Pairing

Remotely control the headset using Sena Remote Control devices (sold separately).

1. Turn on the headset and the Remote Control device.
2. Execute Remote Control Pairing.
3. Enter pairing mode on the Remote Control device. The headset will automatically connect.

11.2 Software Configuration Setting

Change headset settings via the Cycle Gear Device Manager or the Sena Utility App.

11.2.1 Speed Dial

Assign phone numbers for quick dialing.

11.2.2 Audio Source Priority (Default: Intercom)

Select priority between intercom and music (including GPS instructions and notifications). If intercom has priority, music is interrupted. If music has priority, intercom is interrupted.

Note: Audio Source Priority is active only when Audio Multitasking is disabled.

11.2.3 Audio Boost (Default: Disable)

Enabling Audio Boost increases maximum volume. Disabling it reduces volume but provides more balanced sound.

11.2.4 VOX Phone (Default: Enable)

With VOX Phone enabled, answer calls by voice (e.g., saying "Hello" or blowing air into the microphone). VOX Phone is temporarily disabled during intercom. If disabled, tap the Center Button to answer.

11.2.5 VOX Intercom (Default: Disable)

If enabled, initiate intercom with the last connected friend by voice (e.g., saying "Hello" or blowing air). Voice-initiated intercom terminates automatically after 20 seconds of silence. Manually initiated intercom requires manual termination. Starting intercom by voice after manual termination requires restarting the headset. This prevents accidental activation from wind noise. After rebooting, voice intercom is available again.

11.2.6 HD Voice (Default: Disable)

HD Voice provides high-definition audio for phone calls, resulting in crisp and clear conversations. When enabled, incoming calls interrupt intercom conversations, and SR10 audio is not heard. Three-Way Conference Phone Call with Intercom Participant is unavailable if HD Voice is enabled.

Notes:

• Check your connected Bluetooth device manufacturer for HD Voice support.
• HD Voice is active only when Audio Multitasking is disabled.

11.2.7 HD Intercom (Default: Enable)

HD Intercom enhances two-way intercom audio quality. It is temporarily disabled during multi-way intercom. If disabled, two-way intercom audio reverts to normal quality.

Notes:

• HD Intercom distance is shorter than normal intercom distance.
• HD Intercom is active only when Audio Multitasking is disabled.

11.2.8 VOX Sensitivity (Default: 3)

Adjust VOX sensitivity based on riding environment. Level 5 is highest sensitivity, 1 is lowest.

11.2.9 Voice Prompts (Default: Enable)

Voice prompts can be disabled via software settings, but the following are always active: Headset configuration settings menu, battery level indicator, speed dial, and FM radio functions.

11.2.10 RDS AF Setting (Default: Disable)

Radio Data System (RDS) Alternative Frequency (AF) Setting allows re-tuning to a second frequency when the first signal weakens. With RDS AF enabled, stations with multiple frequencies can be used.

11.2.11 FM Station Guide (Default: Enable)

When FM Station Guide is enabled, FM station frequencies are announced via voice prompts. If disabled, these prompts are omitted.

11.2.12 Sidetone (Default: Disable)

Sidetone provides audible feedback of your own voice, helping you speak at the correct level in varying helmet noise conditions. If enabled, you can hear your voice during intercom or phone calls.

11.2.13 Advanced Noise Control™ (Default: Enable)

With Advanced Noise Control enabled, background noise is reduced during intercom conversations. If disabled, background noise mixes with your voice.

11.2.14 Audio Multitasking™ (Default: Disable)

Audio Multitasking allows hearing audio from two features simultaneously. Phone calls, GPS instructions, and intercom conversations can be overlaid with FM radio, music, or GPS app audio from a smartphone at reduced background volume. Adjusting foreground volume also adjusts background volume. Background audio level is adjusted via the Sena Utility App. HD Intercom, HD Voice, and Audio Source Priority are temporarily disabled when Audio Multitasking is enabled.

Foreground and Background Combination Table

* Two audio sources in the foreground can be heard simultaneously with the same volume level.

** Only one background source can be heard at a time while listening to an audio source in the foreground.

A. GPS instructions can be heard during phone calls, with volume for both sources adjustable via the headset.

B. GPS app directions are heard in the background during intercom conversations.

C. FM radio is heard in the background when GPS instructions are heard.

Notes:

• Audio Multitasking activates during two-way intercom conversations with compatible headsets.
• When Audio Multitasking is disabled, background audio returns to its independent volume level.
• Audio Multitasking has limited usage for iOS devices.
• For proper function, power the headset off and on again.
• Some GPS devices may not support this feature.

11.2.15 Background Volume (Default: Level 5)

Background Volume is adjustable only when Audio Multitasking is on. Level 9 is highest, 0 is lowest.

12 FIRMWARE UPGRADE

The headset supports firmware upgrades. Update firmware using the Cycle Gear Device Manager. Check for the latest software downloads at oem.sena.com/cyclegear.

13 TROUBLESHOOTING

13.1 Intercom Failure

If an intercom friend is out of range or in another conference/call, a low tone double beep signifies an intercom busy signal. Try again later.

13.2 Intercom Reconnection

If an intercom friend goes out of range, static noise may occur, leading to disconnection. The headset automatically attempts reconnection every 8 seconds, indicated by high tone double beeps. Tap the Center Button to stop reconnection attempts.

13.3 Factory Reset

To restore factory default settings, use the Factory Reset option in the configuration menu. The headset will automatically restore settings and turn off.

13.4 Fault Reset

If the headset is not working properly, perform a fault reset by pushing the pin-hole reset button below the (+) Button with a paper clip for one second. The headset will switch off. Restart to try again. This does not restore factory default settings. Diagram showing the headset with the 'Fault Reset Button' indicated by a pin-hole.