Connectize G6 AC2100 Dual Band Gigabit WiFi Router

Router Overview

This section describes the hardware components of your Connectize G6 router.

Ports and Buttons:

• Power Port: Connect the included AC power adapter.
• Power Button: Press to turn the router on or off.
• LAN Ports (1, 2, 3, 4): Connect Ethernet cables to these ports for wired devices on your network.
• WAN Port: Connect an Ethernet cable to this port and to your broadband Internet modem (DSL, Cable, or Fiber).
• USB: Connect and share USB drives on your network.
• WPS Button: Press to connect WPS-enabled network devices.
• RST Button: Reset Button. Hold the button for 10 seconds to factory reset your router.

LED Status Indicators:

Diagram Description: The diagram illustrates the router setup. It shows a modem connected to the router's WAN port via an Ethernet cable. A power adapter is connected to the router. A computer is shown connected to one of the router's LAN ports via an Ethernet cable. The diagram also indicates the Power Button on the router.

Video Guide: Scan the QR code to get the video setup guide and more support.

[QR Code for Video Guide]

Visit www.iconnectize.com/help or email cs@iconnectize.com for customer service.

1. Install Your Router

1. Turn off your modem, then connect the modem to the router's WAN port using an Ethernet cable.
2. Turn on the modem and wait approximately 2 minutes for it to restart.
3. Connect the power adapter to the router and press the Power Button.

Note:

• If your Internet connection comes from an Ethernet outlet (e.g., in a hotel or dorm), connect the router's WAN port directly to the outlet and proceed to Step 3 and Part 2: Set up Your Router.
• To configure this router as an Access Point (AP) to extend your existing WiFi network, refer to the "AP Mode" section later in this guide.

2. Set up Your Router

Part 1: Connect Your Device to the Router

You can connect your computer or smart device to the router either wirelessly or via an Ethernet cable.

Wireless Connection:

1. Enable the WLAN (WiFi) function on your smart device or PC.
2. Look for the default SSID (network name) printed on the router's label (e.g., CONNECTIZE-XXXXXX-5G).
3. Join the default SSID from the list of available networks on your device.

Default SSID Information: The default SSID is printed on the label of the router.

Wired Connection:

1. For a wired connection, use an Ethernet cable to connect your computer to one of the router's LAN ports.

Part 2: Connect the Router to the Internet

1. Log in to the router: Launch a web browser (e.g., Chrome, Firefox, Edge) on your connected device. Enter http://connectizewifi.com or 192.168.5.1 in the address bar and press Enter. The login page will appear. The default login password is admin.
2. Choose the connection type: The router's setup wizard will guide you. It attempts to detect your Internet connection type automatically. If detection fails, you will need to select the connection type manually (e.g., DHCP, PPPoE, Static IP) based on information provided by your Internet Service Provider (ISP). Click "Next" to proceed.Note: If you click "Skip Wizard", the router will use the auto-detected connection type, and default login password, SSID, and WiFi password will be applied.
3. Set WiFi Name, WiFi Password, and Login Password:
   • Set your desired WiFi Name (SSID) for both 2.4GHz and 5GHz bands.
   • Set a strong WiFi Password for your wireless network.
   • Set a new Login Password for accessing the router's management interface. It is advised to set a stronger password than the default admin to ensure a secure network.

   Click "Apply Settings" to save your configurations.

Follow the remaining step-by-step instructions in the Quick Setup Wizard to complete the internet connection.

Additional Features and Information

Ways to Reset the Router

• Hardware Reset: With the router powered on, press and hold the RST button on the back for approximately 10 seconds until the Power LED starts blinking.
• Software Reset: Log in to the web management page, navigate to Advanced > System Tools > Backup & Restore, and click the "Restore" button.

AP (Access Point) Mode

In AP Mode, the Connectize router acts as a WiFi extender, converting a wired network into a wireless one and extending the WiFi range.

1. Connect to Existing Router: Connect the Connectize router's WAN or LAN port to your existing router's Ethernet port using an Ethernet cable.
2. Connect a Computer: Connect a computer to the Connectize router using an Ethernet cable, or wirelessly by joining the router's default SSID.
3. Log in to Connectize Router: Visit http://connectizewifi.com in a browser and log in. Follow the initial setup instructions if this is the first time.
4. Enable AP Mode: Navigate to Internet Settings, select "Bridge (AP)" as the Connection Type, and click "Save & Apply". Wait for the router to reboot; AP Mode setup will complete automatically.

USB Sharing

You can share USB drives on your network. Insert a USB device (NTFS format is advised) into the router first. Then, configure your account and folder permissions on the router's USB-related pages.

• Windows Users:
  • Windows 7 and below: No separate setup needed.
  • Windows 10: Enable SMB 1.0 in Control Panel > Programs > Programs and Features.
• macOS Users: Enter the SMB address in the Safari browser to access shared files. After completing the router settings, enter the corresponding SMB address in your device's file manager or browser and provide your account information to access the shared USB drive.

FAQ (Frequently Asked Questions)

Q1: What connection type should I choose if the router failed to detect my Internet connection automatically?

• PPPoE: Use if your ISP provided a PPPoE username and password.
• DHCP: Choose this if your ISP automatically assigns an IP address.
• Static IP: Use if your ISP provided specific IP address configurations.

Q2: Why can't I access the Internet after installing the router?

• First, connect a computer directly to the modem via Ethernet cable to check if Internet access is available. If not, contact your ISP.
• Ensure the router's WAN port is properly connected to the modem and check the WAN LED status.
• For wired devices: Confirm the PC is connected to a LAN port and set to obtain an IP address and DNS server address automatically.
• For WiFi devices: Reboot the router and reconnect to WiFi. If issues persist, perform a factory reset and repeat the setup process.

Q3: Why can't I access the web management page?

• Ensure your computer is set to obtain an IP address automatically.
• Disable any proxy servers or VPN software.
• Disable and re-enable your computer's network adapter.
• Verify that http://connectizewifi.com or 192.168.5.1 is entered correctly in the web browser.
• Try using a different web browser or rebooting the router.

Q4: Why is my download speed not reaching the advertised rate?

• 2.4GHz WiFi generally offers lower speeds than 5GHz WiFi. Wired connections are typically faster than wireless.
• Check if multiple users are sharing the connection simultaneously. You may need to limit their bandwidth or block them via the web management page.
• Verify your ISP's Internet speed and link quality. For example, a 100Mbps connection typically yields up to 12.5MBps download speed (1 Byte = 8 bits). Actual speeds can vary due to transmission loss.
• Position the router centrally in your home, with antennas upright, for better wireless performance.
• Use a Cat5e Ethernet cable or better for connecting the modem to the router's gigabit port.

Regulatory and Compliance Information

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. It also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Operating frequency: 2412-2462MHz, 5150-5250MHz, 5725-5850MHz.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. Operations in the 5.15-5.25GHz band are restricted to indoor use only. This equipment should be installed and operated with a minimum distance of 20cm between the device and your body.

Note: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.

Declaration of Conformity

Hereby, SHENZHEN TENO NETWORK TECHNOLOGIES CO., LTD, declares that the radio equipment type G6 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.iconnectize.com/regulations-ce/

Operating Frequency: 2.4 GHz: EU/2400-2483.5MHz (CH1-CH13); 5 GHz: EU/5150-5250MHz (CH36-CH48)

EIRP Power (Max): 2.4 GHz: 19.86 dBm; 5 GHz: 22.96 dBm

Software Version: V641.139J.XXXX

Adapter Information

Adapter Model: ES088G-X120150XYF

Manufacturer: SHENZHEN EAST SUN ELECTRONIC CO., LTD.

Input: 100-240V AC, 50/60Hz, 0.6A

Output: 12V 1.5A

DC Voltage: 12V

Recycling Information

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. The user has the choice to give their product to a competent recycling organization or to the retailer when they buy new electrical or electronic equipment.

Operating Environment

Operating Temperature: 0°C - 40°C

Operating Humidity: 10% - 90% RH, non-condensing