JBL Quantum Stream Wireless Owner's Manual
Introduction
Congratulations on your purchase! This manual provides information on the JBL Quantum Stream Wireless. It includes step-by-step instructions to help you set up and get started. Please read and understand all safety instructions before using your product.
For any questions about this product or its operation, please contact your retailer or customer service, or visit www.JBLQuantum.com.
What's in the Box
The package contains the following items:
- 01 Microphone: The main wireless microphone unit.
- 02 2.4GHz receiver (for USB-C version only): A USB-C dongle for connecting to compatible devices.
- 03 2.4GHz receiver (for Lightning version only): A Lightning dongle for connecting to compatible Apple devices.
- 04 Charging case: A case for storing and charging the microphone and receiver.
- 05 Windscreen: A foam cover to reduce wind noise and plosives.
- 06 USB charging cable (USB-A to USB-C): Cable for charging the charging case.
- 07 QSG, warranty card and safety sheet: Quick start guide, warranty information, and safety instructions.
Diagram Description: Illustrations show the microphone, USB-C receiver, Lightning receiver, charging case, windscreen, USB cable, and a document bundle.
Product Overview
Microphone
Diagram Description: An illustration of the microphone unit with the following callouts:
- 01 Windscreen mount: Attachment point for the windscreen.
- 02 LED indicator: Displays connection status, noise cancelling status, mute status, and battery level.
- 03 Press button: Multifunction button for power, pairing, and mute.
- 04 Microphone clip: For attaching the microphone to clothing.
2.4GHz Receiver
Diagram Description: Illustrations show two types of 2.4GHz receivers: one with a USB-C connector and one with a Lightning connector. Both have callouts for:
- 01 USB-C port (for USB-C version only): The port on the USB-C receiver.
- 02 USB-C connector (for USB-C version only): The plug for USB-C devices.
- 03 LED indicator: Displays connection status and mute status.
- 04 Lightning port (for Lightning version only): The port on the Lightning receiver.
- 05 Lightning connector (for Lightning version only): The plug for Lightning devices.
Charging Case
Diagram Description: An illustration of the charging case, open and closed, with callouts for:
- 01 Microphone holder: Slot for the microphone.
- 02 2.4GHz receiver holder: Slot for the receiver.
- 03 LED indicator: Shows the charging case's battery status.
- 04 Charging port: USB-C port for charging the case.
Getting Started
JBL Headphones App
Download the JBL Headphones app from the Apple App Store or Google Play on your mobile device. This app provides enhanced control and personalization for your JBL Quantum Stream Wireless, including microphone gain, noise suppression, and sound effects.
First-time setup on PC (for USB-C version only)
Download and install JBL QuantumENGINE from www.jblquantum.com/engine to access full features such as microphone gain, EQ settings, and voice quality meter.
Software Requirements:
- Platform: Windows 10 (64 bit only) / Windows 11
- 500MB of free hard drive space for installation
TIP: Always use the latest version of Windows 10 (64 bit) or Windows 11 for the most optimal experience with JBL QuantumENGINE.
- Connect the 2.4GHz receiver to your PC via USB-C connection.
- Navigate to "Sound Settings" > "Sound Control Panel".
- In the "Recording" tab, highlight "JBL Quantum Stream Wireless" and select "Set Default" > "Default Device".
- Follow the on-screen instructions to personalize your sound settings.
First-time setup on Mac (for USB-C version only)
- Connect the 2.4GHz receiver to your Mac via USB-C connection.
- Go to "System Preferences" > "Sound" > "Input".
- Select "JBL Quantum Stream Wireless" as the sound input device.
Diagram Description: Screenshots show the sound input selection in macOS.
How to Wear
Clip the microphone to your desired position to capture sound effectively from all directions.
TIP: Install the windscreen to reduce wind noise while recording.
Diagram Description: An illustration shows a person clipping the microphone to their shirt collar. Another illustration shows the windscreen being attached to the microphone.
Using Your Microphone
First Time Use
Before first-time use, place the microphone into the charging case for activation.
Diagram Description: An illustration shows the microphone being placed into the charging case.
Charging
Diagram Description: Illustrations show the charging process. The microphone is placed in the charging case, and the charging case is connected to a power source via the USB cable. A graphic indicates charging times: 15 minutes charge for 1 hour of use, and 2 hours for a full charge.
- It takes approximately two hours to fully charge the microphone using the charging case.
- The fast charging feature provides one hour of use from a fifteen-minute charge.
TIPS:
- Ensure the charging pins on the microphone and charging case are properly aligned and in good contact during charging.
- Open the charging case lid to check the battery level. Refer to "LED behaviors" for details. Use the provided USB cable to charge the charging case when needed.
Power On & Connect
Diagram Description: Illustration 01 shows the microphone being taken out of the charging case lid, indicating it powers on. Illustration 02 shows the 2.4GHz receiver being plugged into various devices (PC, Mac, mobile).
- Open the charging case lid and take out the microphone to power it on.
- Plug the 2.4GHz receiver into your mobile device, PC, or Mac.
- The microphone will automatically connect to the 2.4GHz receiver.
- Upon successful connection, the LEDs on both the microphone and the 2.4GHz receiver will turn solid white.
Manual Pairing
Diagram Description: Illustration 01 shows pressing and holding the microphone button. Illustration 02 shows plugging the receiver into a device.
- Short press and then hold the button on the microphone for more than 5 seconds until the LED flashes white quickly.
- Plug the 2.4GHz receiver into your mobile device, PC, or Mac.
- The microphone will begin pairing with the 2.4GHz receiver.
- After a successful connection, the LEDs on the microphone and the 2.4GHz receiver will turn solid white.
Controls
Personalize Your Sound Settings in JBL Headphones App
Diagram Description: Screenshots of the JBL Headphones app interface are shown.
- Slide the slider to adjust microphone gain.
- Tap the button to enable noise cancelling, then slide the slider to adjust the noise cancelling level (Low, Mid, High).
- Tap the button to select microphone effects (e.g., Natural).
- Slide the slider to adjust LED brightness, or tap the button to turn off the LEDs.
Personalize Your Sound Settings in JBL QuantumENGINE (For USB-C Version Only)
Download and launch JBL QuantumENGINE on your PC to personalize your sound settings, including microphone volume, noise cancelling, microphone effect, and LED brightness.
Diagram Description: A screenshot of the JBL QuantumENGINE software interface is displayed, showing various audio settings like microphone volume, noise cancelling, and LED brightness.
Charge & Record (for Mobile Device Only)
Connect the 2.4GHz receiver to your mobile device. Use a charging cable to charge your mobile device simultaneously while recording.
Diagram Description: Illustrations show the 2.4GHz receiver (both USB-C and Lightning versions) connected to a mobile phone, with a separate charging cable also connected to the phone.
NOTE: A Lightning to USB-A cable is not included in the package.
Power Off
To power off the microphone, place it into the charging case and close the lid.
Diagram Description: An illustration shows the microphone being placed back into the charging case and the lid closing.
LED Behaviors
LED on Microphone:
| LED Indication | Status | Meaning |
|---|---|---|
[LED icon: flashing white quickly] |
Flashing white quickly | 2.4GHz pairing |
[LED icon: solid white] |
Solid white | 2.4GHz connected (noise cancelling off) |
[LED icon: solid pink] |
Solid pink | 2.4GHz connected (noise cancelling on) |
[LED icon: solid red] |
Solid red | Microphone muted |
[LED icon: flashing red slowly] |
Flashing red slowly | Low battery |
[LED icon: flashing white slowly] |
Flashing white slowly | Charging |
[LED icon: off] |
Off | Fully charged |
LED on 2.4GHz Receiver:
| LED Indication | Status | Meaning |
|---|---|---|
[LED icon: flashing white quickly] |
Flashing white quickly | 2.4GHz pairing |
[LED icon: solid white] |
Solid white | 2.4GHz connected (noise cancelling off) |
[LED icon: solid pink] |
Solid pink | 2.4GHz connected (noise cancelling on) |
[LED icon: solid red] |
Solid red | Microphone muted |
LED on Charging Case:
| LED Indication | Status | Meaning |
|---|---|---|
[LED icon: 1st LED flashing white slowly] |
1st LED flashing white slowly | Low battery |
[LED icon: 2nd or 3rd LED flashing white slowly] |
2nd or 3rd LED flashing white slowly | Charging |
[LED icon: all LEDs off] |
All three LEDs are off | Fully charged |
Product Specifications
| Model: | QUANTUM STREAM WIRELESS |
| Power supply: | 5 V = 1 A |
| Type: | Condenser microphone |
| Polar patterns: | Omnidirectional |
| Frequency response: | 20 Hz - 20 kHz |
| Sensitivity: | -36 dBV/Pa@1 kHz |
| Maximum SPL: | 100 dB SPL (1 kHz @ 1m) dBu |
| Dynamic range: | 86 db |
| Bit depth: | 16 bit |
| Sample rate with ENC off: | 48 kHz |
| Sample rate with ENC on: | 16 kHz |
| Microphone weight: | 11.2 g / 0.025 lbs |
| Dongle (Lightning) weight: | 6.6 g / 0.015 lbs |
| Dongle (USB-C) weight: | 6 g / 0.013 lbs |
| Charging case weight: | 47.4 g / 0.104 lbs |
| Microphone battery type: | Lithium-ion polymer (130 mAh / 3.85 V) |
| Charging case battery type: | Lithium-ion polymer (550 mAh / 3.7 V) |
| Charging time: | 2 hrs from empty |
| Recording time (ENC on/off): | Up to 6 hrs |
| Equivalent noise (dBA): | 22 dBA |
| 2.4GHz Wireless transmitter frequency range: | 2.406 GHz - 2.474 GHz |
| 2.4GHz Wireless transmitter modulation: | GFSK |
| 2.4GHz Wireless transmitter power: | <10 dBm (EIRP) |
| Maximum operation temperature: | 45°C |
NOTE: Technical specifications are subject to change without prior notice.
Troubleshooting
If you encounter problems using this product, please review the following points before requesting service.
No Power
- Place the microphone back into the charging case, then remove it again to power it on.
- Recharge the microphone and the charging case (refer to "Charging").
2.4GHz Pairing Failed Between Microphone and 2.4GHz Receiver
- Move the microphone closer to the 2.4GHz receiver.
- Manually pair the microphone with the 2.4GHz receiver again (refer to "Manual pairing").
Distorted Sound
- Decrease the microphone gain to an appropriate level.
- Adjust the microphone position so it is not too close to the sound source.
- Install the windscreen onto the microphone to reduce wind noise during recording.
No Sound or Poor Sound During Recording
- Ensure the microphone is not muted.
- Verify that the microphone and 2.4GHz receiver are connected.
- Move the microphone closer to the sound source.
- Increase the microphone gain and noise cancelling levels as needed.
- Ensure "JBL Quantum Stream Wireless" is selected as the default recording device in your PC or Mac's sound settings (for USB-C version only).
