Samsung TV User Manual

Before Reading This User Manual

This TV includes this User Manual and an embedded e-Manual ( > Menu > Settings > Support > Open e-Manual). Manuals can also be downloaded from www.samsung.com for viewing on your PC or mobile device.

Warning! Important Safety Instructions

Read the Safety Instructions before using your TV. Symbols on your Samsung product are explained below:

• CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
• Symbol indicating high voltage inside. Contact with internal parts is dangerous.
• Symbol indicating important operation and maintenance literature is included.
• Class II product symbol: Indicates no safety connection to electrical earth (ground) is required. Products without this symbol and a power cord MUST have a reliable connection to protective earth (ground).
• AC voltage symbol: Indicates rated voltage is AC.
• DC voltage symbol: Indicates rated voltage is DC.
• Caution. Consult instructions for use symbol: Instructs the user to consult the user manual for further safety information.

Power Precautions

• Do not overload wall outlets, extension cords, or adaptors. This may cause fire or electric shock. Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information.
• Place power-supply cords so they are not likely to be walked on or pinched. Pay attention to cords at the plug end, wall outlets, and where they exit the appliance.
• Never insert metallic objects into open parts of the apparatus. This may cause electric shock.
• Never touch the inside of the apparatus to avoid electric shock. Only a qualified technician should open the apparatus.
• Ensure the power cord is firmly seated. Pull the plug, not the cord, when unplugging. Do not touch the power cord with wet hands.
• If the apparatus does not operate normally (unusual sounds or smells), unplug it immediately and contact an authorized Samsung dealer or service center.
• To protect the apparatus from lightning storms or for long periods of unattended use, unplug it from the wall outlet and disconnect the antenna or cable system.
• Accumulated dust can cause electric shock, leakage, or fire due to sparking, heat generation, or insulation deterioration.
• Use only a properly grounded plug and wall outlet. Improper grounding may cause electric shock or equipment damage (Class I Equipment only).
• To turn off the apparatus completely, disconnect it from the wall outlet. Ensure the wall outlet and power plug are readily accessible for quick disconnection.

Installation Precautions

• Do not place the apparatus near or over radiators, heat registers, or in direct sunlight.
• Do not place vessels containing water on the apparatus, as this can result in fire or electric shock.
• Do not expose the apparatus to rain or moisture.
• Contact an authorized Samsung service center if installing in locations with heavy dust, extreme temperatures, high humidity, chemical substances, or where it operates 24 hours a day (e.g., airports, train stations). Failure to do so may lead to serious damage.
• Do not expose the apparatus to dripping or splashing.

Mounting the TV on a Wall

• Follow manufacturer's instructions exactly. Incorrect mounting can cause the TV to slide or fall, leading to serious injury or damage.
• To order a Samsung wall mount kit, contact a Samsung service center.
• Samsung Electronics is not responsible for damage or injury if you install the wall mount yourself or use a non-VESA or non-specified wall mount.
• Mount on a solid wall perpendicular to the floor. Contact your dealer for information on mounting to surfaces other than plasterboard. Mounting on a ceiling or slanted wall may result in severe personal injury.
• Fasten all four VESA screws when installing a wall mount kit.
• For kits using only two top screws, ensure it's a Samsung kit that supports this installation type.
• Do not mount the TV at more than a 15-degree tilt.
• Standard wall mount kit dimensions are shown in the Quick Setup Guide.
• Do not install the wall mount kit while the TV is turned on to avoid electric shock.
• Do not use screws longer than standard or non-VESA compliant screws, as they may cause internal damage.
• Screw length may vary for non-VESA standard mounts.
• Do not overtighten screws to prevent product damage or falling, which could lead to injury. Samsung is not liable for such accidents.
• Always have two people mount the TV. For 82-inch or larger models, four people are recommended.

Providing Proper Ventilation

Maintain at least 4 inches (10 cm) between the One Connect Box and other objects (walls, cabinets) for proper ventilation. Failure to do so may result in fire or product issues due to increased internal temperature.

• When installing with a stand or wall mount, use only parts provided by Samsung Electronics. Using parts from other manufacturers may cause difficulties or injury.

Safety Precautions

• Caution: Pulling, pushing, or climbing on the TV may cause it to fall. Prevent children from hanging on or destabilizing the TV. This can cause serious injury or death. Follow all safety precautions in the included Safety Flyer. Consider purchasing and installing an anti-tip device as described in "Preventing the TV from falling."
• WARNING: Never place a television set in an unstable location. It may fall, causing serious personal injury or death. Many injuries, especially to children, can be avoided by taking simple precautions:
• Always use cabinets, stands, or mounting methods recommended by Samsung.
• Always use furniture that can safely support the television set.
• Always ensure the television set is not overhanging the edge of the supporting furniture.
• Educate children about the dangers of climbing on furniture to reach the television set or its controls.
• Route cords and cables so they cannot be tripped over, pulled, or grabbed.
• Never place a television set in an unstable location.
• Never place the television set on tall furniture (e.g., cupboards, bookcases) without anchoring both the furniture and the television set to a suitable support.
• Never place the television set on cloth or other materials between the television set and supporting furniture.
• Never place items that might tempt children to climb (toys, remote controls) on top of the television or furniture.

If relocating an existing television set, apply the same considerations.

• When relocating or lifting the TV for replacement or cleaning, do not pull out the stand.

Preventing the TV from Falling

Wall-anchor (not supplied)

1. Firmly fasten brackets to the wall using appropriate screws. Confirm screws are securely attached. Additional materials like wall anchors may be needed depending on the wall type.
2. Firmly fasten brackets to the TV using appropriately sized screws. Refer to the Quick Setup Guide for screw specifications.
3. Connect the TV brackets and wall brackets with a durable, heavy-duty string and tie it tightly.
• Install the TV near the wall to prevent it from falling backward.
• Connect the string so that the wall brackets are at the same height as or lower than the TV brackets.

Precautions when installing the TV with a stand

Avoid placing the stand on the back part of the table surface. Failure to do so may cause the motion sensor at the bottom of the TV not to work properly.

Operation

• This apparatus uses batteries. Dispose of batteries properly according to local environmental regulations. Contact local authorities for disposal or recycling information.
• Store accessories (remote control, etc.) out of reach of children.
• Do not drop or strike the product. If damaged, disconnect the power cord and contact a Samsung service center.
• Do not dispose of remote control or batteries in fire.
• Do not short-circuit, disassemble, or overheat batteries.
• CAUTION: Danger of explosion if batteries are replaced with an incorrect type. Replace only with the same or equivalent type.
• WARNING: TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Caring for the TV

• To clean, unplug the power cord and wipe with a soft, dry cloth. Do not use chemicals like wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents, as they can damage the appearance or erase printing.
• Wipe the exterior and screen carefully with a soft cloth to prevent scratches.
• Do not spray water or liquid directly onto the TV. Liquid entering the product may cause failure, fire, or electric shock.

Internet Security

Samsung implements measures to protect Internet-compatible Smart TVs against unauthorized access and hacking, including encryption of sensitive communications and controls to prevent unauthorized application installation. However, no Internet-connected device is completely secure. Take additional steps to safeguard your TV, secure your Internet connection, and minimize risk:

• Install software updates promptly when released by Samsung to improve security. Enable Auto Update in the TV's menu ( > Menu > Settings > Support > Software Update > Auto Update). Accept software downloads and updates when prompted.
• Secure your wireless access point and network:
• Use a unique password for your wireless access point's management settings.
• Implement standard encryption (e.g., WPA2) on your wireless access point.
• Secure your wireless network with a hard-to-guess password.
• Ensure your access point's firewall is enabled.
• Keep all Internet-connected devices behind your network's firewall.
• Use the standby mode button on your access point or modem to disconnect your home network from the Internet when not in use.
• Use strong passwords for all Internet accounts (Netflix, Facebook, etc.).
• Do NOT accept unexpected messages on your TV screen requesting permission to link a device or enable a remote session.
• Do not visit suspicious websites or install suspicious programs. Install only authorized apps from Samsung via Samsung Smart Hub.

01 Package Content

Ensure the following items are included with your TV. Contact your dealer if any items are missing:

• Samsung Smart Remote
• User Manual
• Warranty Card / Regulatory Guide
• Power Cord
• One Connect Box
• One Invisible Connection

Item colors and shapes may vary by model. Cables not included can be purchased separately. Check packing materials for hidden accessories.

Handling the Screen: The screen can be damaged by direct pressure. Grip the edges of the screen when lifting the TV. Refer to the Quick Setup Guide for more information.

Do Not Touch This Screen!

02 Connecting the TV to the One Connect Box

Refer to the Quick Setup Guide for connection details via the One Connect Box.

• Do not use the One Connect Box upside down or upright.
• Take care not to subject the cable to bending, twisting, pulling, or pressing, as the One Invisible Connection contains a power circuit and can cause electric shock.

CLASS 1 LASER PRODUCT (One Invisible Connection)

• Caution - Invisible laser radiation when open. Do not stare into beam.
• Do not excessively bend or cut the One Invisible Connection cable.
• Do not place heavy objects on the cable.
• Do not disassemble cable connectors.
• Caution - Use of controls, adjustments, or procedures other than those specified herein may result in hazardous radiation exposure.

03 Initial Setup

When you turn on your TV for the first time, it starts the Initial Setup. Follow the on-screen instructions to configure basic settings for your viewing environment.

• The 43LS03B model can be installed vertically when using a wall mount. Some features may not support portrait mode or full screen. The initial setup is optimized for landscape mode.

Using the TV Controller

Turn on the TV using the TV Controller button at the lower right rear corner of the TV. Use the Control menu, which appears when the button is pressed while the TV is On.

• The screen may dim if the protective film on the bottom of the TV is not detached. Remove the protective film.

Control menu: TV Controller button / Remote control sensor / Motion Sensor / Microphone switch

• TV mode: Press: Move; Press & Hold: Select
• Art mode: Press: Switch to TV mode.
• In Art mode, the Remote control sensor at the bottom of the TV is off.

How to turn on and off the Microphone

Use the switch at the lower right rear corner of the TV. If the microphone is turned off, all voice and sound features using the microphone will not be available.

Microphone Switch: Off / On

• The position and shape of the microphone switch may differ by model.
• Data from the microphone is not saved during analysis.

04 Troubleshooting and Maintenance

Troubleshooting

For more information, refer to "Troubleshooting" or "FAQ" in the e-Manual ( > Menu > Settings > Support > Open e-Manual > Troubleshooting or FAQ).

If troubleshooting tips do not apply, visit www.samsung.com and click Support, or contact the Samsung service center.

• The TFT LED panel is made of sub pixels requiring sophisticated technology. A few bright or dark pixels may be present but will not impact product performance.
• Upgrade to the latest software for optimal TV condition using Update Now or Auto Update functions ( > Menu > Settings > Support > Software Update > Update Now or Auto Update).

The TV won’t turn on.

• Ensure the power cord is securely plugged into the One Connect Box and the wall outlet.
• Verify the wall outlet is working and the remote control sensor at the bottom of the TV is lit solid red.
• Try pressing the TV Controller button to rule out remote control issues. If the TV turns on, refer to "The remote control does not work."

The remote control does not work.

• Check if the remote control sensor blinks when pressing the remote button.
• If the remote's battery is discharged, charge it using the USB charging port (Type-C), or expose the solar cell to light.
• Point the remote directly at the TV from 5-6 ft. (1.5-1.8 m) away.
• If using a Samsung Smart Remote (Bluetooth), pair it by pressing the and buttons together for 3 seconds.

Eco Sensor and Screen Brightness

The Eco Sensor automatically adjusts TV brightness by measuring room light to reduce power consumption. To disable this, go to > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.

• The eco sensor is at the bottom of the TV. Do not block it, as this can decrease picture brightness.

05 Specifications and Other Information

Specifications

• Display Resolution: 3840 x 2160
• Sound (Output): 43"-50": 20 W; 55"-85": 40 W
• Power Consumption (Mexico Only): QN43LS03BAF: 110 W; QN50LS03BAF: 120 W; QN55LS03BAF: 170 W; QN65LS03BAF/QN65LS03BSF: 215 W; QN75LS03BAF/QN75LS03BSF: 290 W; QN85LS03BAF: 290 W
• Power Requirements (Mexico Only): 110-127V ~ 50/60Hz
• Operating Temperature: 10 °C to 40 °C (50 °F to 104 °F)
• Operating Humidity: 10 % to 80 %, non-condensing
• Storage Temperature: -20 °C to 45 °C (-4 °F to 113 °F)
• Storage Humidity: 5 % to 95 %, non-condensing

Notes

• This device is a Class B digital apparatus.
• For power supply and consumption information, refer to the label on the product (usually on the back of the TV, or inside the terminal cover on some models). For One Connect Box models, the label is on the bottom.
• For LAN cable connection, use a CAT 7 (*STP type) cable (100/10 Mbps). *Shielded Twisted Pair.
• Images and specifications in the Quick Setup Guide may differ from the actual product.

Decreasing Power Consumption

The TV enters Standby mode when turned off, drawing a small amount of power. To decrease power consumption, unplug the power cord when not using the TV for an extended period.

Licenses

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Contact SAMSUNG WORLD WIDE: For questions or comments about Samsung products, visit www.samsung.com/mx/support (Online Service) or contact SAMSUNG Customer Service at 800-726-7864 (Mexico only).

Samsung Service Center Website: 800-SAMSUNG www.samsung.com/mx/support

IMPORTED BY: SAMSUNG ELECTRONICS MÉXICO S.A. DE C.V. General Mariano Escobedo 476, Piso 8 Col. Anzures, Alcaldía Miguel Hidalgo, Ciudad de México CP. 11590 TEL: (55) 5747-5100 / 800 726 7864