TIBCO® Managed File Transfer Internet Server
Transfer and File Share Clients User's Guide
Version 8.4.1
February 2022
TIBCO MFT Internet Server Clients Overview
TIBCO® Managed File Transfer Internet Server provides users with a Transfer client and a File Share client to conduct file transfers and share files.
If your account is configured with TransferRight, open a web browser and navigate to [HostName]:[Port]. Log in to the TIBCO Managed File Transfer (MFT) Internet Server transfer client; the Transfers page will be displayed. If you are configured as a FileShare user, you can click the File Share option to switch to the File Share page. The File Share option is only visible when the logged-on user is defined as a File Share user.
- Use the Transfer client to transfer files that were pre-defined by an MFT Admin.
- Use the File Share client to share files. For more details, refer to the File Share Client section. You can also use the Mailbox feature to securely send email attachments.
The Transfer client and File Share client are section 508 compliant, enabling visually impaired users to navigate computer applications by tabbing through fields and having words or letters announced by a screen reader.
Global Settings
The Transfer client and File Share client share common settings such as logout, history, and security settings. These global settings include:
- Menu: Click the menu icon [menu-icon] to display the menu on the top or left of the page.
- Font: Click the font icon [font-icon] to change the font size.
- Refresh: Click the refresh icon [refresh-icon] to refresh the page.
- Search: Enter a file name in the Find field to search for a specific file.
- Client Switch: Click the client name from the top or left menu to switch to the corresponding client page.
- History: Click the History option to view up to 150 transfer audit records from the previous month.
- Help: Navigate to your account > Help to access the online help page for client details.
- Logout: Navigate to your account > Logout to sign off after completing transfer configurations. To view settings, navigate to your account > Settings.
Transfer Client
The Transfer client facilitates file transfer requests through a web browser.
Note: Ensure that Transfer client settings are configured in the TIBCO MFT Internet Server Administration web browser. For more details, consult the TIBCO Managed File Transfer Internet Server User's Guide.
Browser Client
The browser client allows for conducting file transfer requests and viewing transfer history. It also supports the following operations:
- Delete File
- Rename File
- Create Directory
- Rename Directory
- Delete Directory
Note: These operations require administrator enablement in TIBCO Managed File Transfer Command Center.
Transfers
Transfer file requests can be made on the Transfer page. These requests are set up by an administrator for end users.
For this client, Directory Downloads and Directory Uploads are the primary functions. Permissions defined by the administrator determine the ability to delete or rename files and folders. Icons for these actions appear at the top of the page if enabled. Right-clicking files and folders also provides these options.
Directory Downloads
The DirectoryDownload folder is configured for users to access and download files. To download files, click the folder, then click the desired file. The download will commence automatically. This folder may contain subdirectories with downloadable files.
Directory Uploads
The DirectoryUpload folder is configured for users to upload files. To upload, open the folder, then drag and drop files or click the upload link to select files in the "File upload to folder" window.
A file named 'testfile' is shown in the upload area.
Change Password
To change your password, navigate to your account > Settings and select the Change Password tab.
The Change Password tab includes the following fields:
| Field | Description |
| Current Password | Enter the current password used for sign-on. |
| New Password | Enter the new desired password. |
| Confirm New Password | Re-enter the new password. |
| Change Password | Click after entering the passwords correctly. |
| Clear | Click to clear the entered passwords. |
Keys
Encryption keys and certificates are required for data encryption. If PGP encryption is used for FTP or SSH transfers, you can upload your public keys or download the server's FTP, PGP, or SSH public keys from the Settings page. Navigate to your account > Settings to manage these keys:
- PGP Public Keys
- SSH Public Keys
- FTP Public Keys
Note: The Key tabs are not visible to all users. An MFT Admin must configure user access to these tabs.
PGP Public Keys
To secure data using PGP encryption, download PGP public keys from the server or upload your PGP public keys to the server. TIBCO MFT Internet Server can encrypt and decrypt PGP-encrypted files by exchanging PGP public keys between the client and server.
The PGP Public Key tab is used to configure the PGP public key.
Uploading the PGP Public Key: Upload your PGP public key via the PGP Public Key tab to encrypt files sent to you. Copy and paste an exported Base64 formatted PGP public key into the Enter Public PGP Key box, then click Continue. Ensure the key includes the entire text from the BEGIN to END statement. Refer to PGP software documentation for export details.
Downloading the PGP Public Key: Download the TIBCO MFT Internet Server PGP public key to encrypt files sent to the server. Click PGP: Display System Public Key. Copy and paste the displayed Base64 formatted key into a text file and import it into your PGP program. Consult PGP software documentation for import instructions.
Example of a PGP Public Key block:
-----BEGIN PGP PUBLIC KEY BLOCK----- Version: BCPG v1.38 ... -----END PGP PUBLIC KEY BLOCK-----
SSH Public Keys
For data security with SSH certificates, download SSH public keys from the server or upload your SSH public keys to the server. SSH transfers can often be performed using the browser client, similar to downloads and uploads. An Administrator may require a certificate for authentication with SSH clients.
Uploading the SSH Public Key: Upload your SSH public key via the SSH Public Key tab to encrypt files sent to you. Copy and paste an exported Base64 formatted SSH public key into the Enter Public SSH Key box, then click Continue. Ensure the key includes the entire text from the BEGIN to END statement. Refer to SSH software documentation for export details.
Downloading the SSH Public Key: Download the server's SSH public key to encrypt files sent to the server. Click SSH: Display System Public Key. Copy and paste the displayed Base64 formatted key into a text file and import it into your SSH program. Consult SSH software documentation for import instructions.
FTP Public Keys
For data security with FTP certificates, download FTP public keys from the server or upload your FTP public keys to the server. FTP transfers can often be performed using the browser client, similar to downloads and uploads. An Administrator may require a certificate for authentication with FTP clients.
Uploading the FTP Public Key: Upload your FTP public key via the FTP Public Key tab to encrypt files sent to you. Copy and paste an exported Base64 formatted FTP public key into the Enter Public FTP Key box, then click Continue. Ensure the key includes the entire text from the BEGIN to END statement. Refer to FTP software documentation for export details.
Downloading the FTP Public Key: Download the TIBCO MFT Internet Server FTP public key to encrypt files sent to the server. Click FTP: Display System Public Key. Copy and paste the displayed Base64 formatted key into a text file and import it into your FTP program. Consult FTP software documentation for import instructions.
File Share Client
The File Share client enables sharing, deleting, and archiving files. This function is available only if enabled in the File Share Configuration page (System Configuration > FileShare > Configuration).
Note: Ensure File Share client settings are configured in the TIBCO MFT Internet Server Administration web browser. For more details, consult the TIBCO Managed File Transfer Internet Server User's Guide.
Home
On the Home page, you can upload files, create folders, share them with collaborators, send files to collaborators, and more.
Creating Folders
Create folders to store and group files.
Procedure
- Open the Home page of the File Share client. Click the folder creation icon [folder-create-icon] to create a folder under the Home page, or click an existing folder and then the icon [folder-create-icon] to create a subfolder.
- Enter a folder name in the New folder name field.
- Select the Set folder as confidential check box to mark the folder as confidential. This adds a confidential icon [confidential-icon] in the Properties column but does not restrict access; it serves as a reminder of potentially confidential information.
- Enter a description in the Comment field.
- Click Create.
Uploading Files
Upload one or more files to TIBCO MFT Internet Server for sharing.
Procedure
- Open the Home page of the File Share client. Click the upload icon [upload-icon] to upload files to the Home page, or click a folder and then the upload icon [upload-icon] to upload to the selected folder.
- Enter a description in the Comment field.
- Click Add files to select files for upload. The selected files appear in the file panel.
- To delete an added file, click Cancel next to the file.
- Click Upload All to upload all selected files.
- To cancel the upload process, click Cancel upload.
- Click Close when the operation is complete.
Sending Files
Send existing files to collaborators and assign specific user roles.
If a file has been shared, it can also be sent via email. See "Sending a File" for more details.
Sending a File
The File Share client allows sending existing files to one or more users with specified roles.
Procedure
- Right-click the file to send and select Send File from the menu, or select the file and click the send icon [send-icon].
- Enter the user ID or email address to find the recipient, or select from the User list.
- Specify users for the To, CC, or BCC list. Added users appear in the Recipients section.
- Click the remove icon [remove-icon] next to a user to remove them from the recipients list.
- Set an expiration time for the file. Files cannot be downloaded from the Inbox after the expiration time.
- To make the file expire upon download, select the Expire the same day after all files have been downloaded check box.
- To disable download notifications, clear the Notify me when files are downloaded check box (this is selected by default).
- Enter a subject in the Subject field.
- Enter a message in the Message field.
- Click Send.
Sending a Shared File Using Email
The File Share client allows sending shared files via email.
Procedure
- Open a shared folder, select the file to send, right-click, and select Send Email from the menu.
- Enter a message in the Message section.
- Select recipients:
- Choose Send to all collaborators or select specific collaborators via check boxes.
- Select Send to me to send the file to yourself.
- Click Send.
Sharing Folders
Share folders with collaborators and assign user roles. Folder owners can view the history of changes made to files within the folder.
Procedure
- Choose a sharing method:
- Click the folder and then the share icon [share-icon].
- Right-click the folder and select Share Options from the menu.
- If sharing a confidential folder, click OK in the dialog to confirm.
- Enter the user ID or email address to find the user to share with, or select from the User list.
- Select a user role:
- Owner: Can add, update, delete files, and share the folder.
- Editor: Can add, update, delete files, but cannot share the folder.
- Viewer: Can only view files in the shared folder.
- To remove a user from the sharing list, click the remove icon [remove-icon] next to their name.
- Set an expiration time for collaborators with Editor and Viewer roles. The share operation is revoked at expiration.
- Enter a message in the Message section for collaborators.
- Click Share.
Result: The folder icon changes to indicate it is shared.
Restoring or Archiving Files
Deleted files are stored in the recycle bin and can be deleted permanently after several days, archived, or restored. The final action depends on file sharing settings configured in TIBCO MFT Internet Server Administration.
Procedure
- Click the restore icon [restore-icon] from the menu.
- Select the file to restore.
- Optionally, enter a new name in the Specify a new name field.
- Click Un-delete.
Notifications
Receive notifications when a folder is shared. You can accept or decline.
Procedure
- Click Notifications from the menu. Shared folders are displayed.
- Click Accept to accept the shared folder. The folder opens, allowing file viewing and editing.
- Click Decline to reject the shared folder.
Mailbox
The File Share client's Mailbox function allows sending multiple files as attachments. This function requires enablement in the File Share Configuration page.
The Mailbox page includes:
- Send Files: For sending files. Refer to "Sending Files Using Mailbox" for details.
- Inbox: To view received files.
- Sent Items: To view sent files.
Available options for managing received and sent files:
- Remove: Click to delete selected files.
- All: Click to display all files.
- Completed: Click to view downloaded files.
- Not Downloaded: Click to view files not yet downloaded.
- Partial: Click to view partially downloaded files.
Sending Files Using Mailbox
Send multiple files to specified users via the Mailbox.
Procedure
- On the Home page of the File Share client, click Mailbox from the menu.
- Enter recipient email addresses in the To field.
- Enter email addresses of users to inform in the CC or BCC field.
Note: Click the Show BCC link on the right of the Send page to enable the BCC field.
- Click Check Name to validate entered addresses.
- Set an expiration time. Files in the Inbox expire after this time.
- To make a file expire upon download, select the Expire the same day after all files have been downloaded check box.
- Enter a subject in the Subject field.
- Click Attach Files to select files.
Note: The total file size cannot exceed 2 MB.
- Click Add Signature to add a predefined signature. See Account Settings for details.
- Click Send.
Account Settings
Use account settings to change passwords, add signatures, and specify displayed columns.
Procedure
- Click your_account > Settings.
- Click Change Password to modify your login password.
- Click Signature to enter a signature. Select Add signature automatically to new messages to append it to messages.
- Click Select Columns to choose which columns to display for File Share folders, files, Mailbox Inbox, and Mailbox Sent Items.
- Click Back To Home after configuring account settings.
TIBCO Documentation and Support Services
For product information, contact TIBCO Support and join the TIBCO Community.
How to Access TIBCO Documentation
TIBCO product documentation is available on the TIBCO Product Documentation website, primarily in HTML and PDF formats. This website is frequently updated and contains the most current information.
Product-Specific Documentation
The following documentation for TIBCO® Managed File Transfer Internet Server is available on its Product Documentation page:
- TIBCO® Managed File Transfer Internet Server Managed File Transfer Overview
- TIBCO® Managed File Transfer Internet Server Installation
- TIBCO® Managed File Transfer Internet Server Quick Start Guide
- TIBCO® Managed File Transfer Internet Server User's Guide
- TIBCO® Managed File Transfer Internet Server Utilities Guide
- TIBCO® Managed File Transfer Internet Server API Guide
- TIBCO® Managed File Transfer Internet Server Transfer and File Share Clients User's Guide
- TIBCO® Managed File Transfer Internet Server Desktop Client User's Guide
- TIBCO® Managed File Transfer Internet Server Security Guide
- TIBCO® Managed File Transfer Internet Server Container Deployment
- TIBCO® Managed File Transfer Internet Server Release Notes
How to Contact TIBCO Support
Get an overview of TIBCO Support. Contact TIBCO Support through the following channels:
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- To create a support case, a valid maintenance or support contract with TIBCO is required, along with a username and password for the TIBCO Support website. Register on the website if you do not have credentials.
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