Hoover PowerDash™ Carpet Cleaner

Model: FACCW21ROK

User Manual

Important Safety Instructions

General Warnings

When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

Caution

To reduce the risk of damage:

Grounding Instructions

This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

Diagram Description: The grounding system illustration shows a grounding plug (A) with a grounding pin, an electrical outlet (B) with a grounding slot, and the equipment-grounding conductor (C) connecting the appliance to the ground. A warning states: "Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 240-volt circuit and has a grounding plug that looks like the plug (A) illustrated."

Water Resistance: IPX4

Do's and Don'ts

DO'S

  • Check with the manufacturer of your flooring prior to using the carpet washer.
  • The clean water tank should be filled with warm water (max 40°C) only. Filling the clean water tank with hot or boiling water will damage the machine and invalidate the warranty.
  • Always vacuum your flooring thoroughly before using the carpet washer.
  • Test all carpets/rugs/upholstery before full usage. Run the carpet washer over a small hidden area. If no damage or pile distortion occurs, continue cleaning.
  • Always unplug the carpet washer before carrying out any maintenance and before connecting or disconnecting the hose/accessories.
  • Always check tools and accessories are free from damage, dirt and debris before using.
  • Take extra care when cleaning on the stairs.
  • Always protect the power cable from heated surfaces or near open flames.
  • Always unplug the carpet washer before carrying out any maintenance and before connecting or disconnecting the hose/accessories.
  • Turn off all controls on the carpet washer before disconnecting or connecting the power cord. After use, always wrap the power cord around the cord clips provided.
  • Always keep the power cord away from the brushes whilst using the carpet washer.
  • Use only Australian/New Zealand approved 10amp extension cords; non-approved extension cords may overheat.
  • Care should be taken to arrange the extension cord as it can be a trip hazard.
  • Always use the carpet washer with all water/solution tanks and filters in place.
  • Keep all openings clear and free from debris as this may affect the airflow/suction.
  • Always use the carpet washer in an upright position. To prevent motor damage from dirty water, never hold the carpet washer upside down or on its side.
  • Store the carpet washer in a cool, dry area. Before storing, ensure all water/solutions tanks and filters are thoroughly clean and dry.

DON'TS

  • Don't use the carpet washer if it has been dropped, damaged, or left outdoors.
  • Don't run over the power cord or use the carpet washer if the power cord or plug is damaged. If the supply cord is damaged, it must be replaced by a qualified person to avoid a hazard.
  • Don't use the carpet washer to pick up any flammable or combustible materials (lighter fluid, petrol, kerosene etc.) or use it in an area with explosive vapors or liquid.
  • Don't handle the plug or use the carpet washer with wet hands.
  • Don't pull or carry the carpet washer by the power cord.
  • Don't use the carpet washer to pick up hot coals, cigarette butts, matches, or smoking hot burning items, or use in an area where there may be harmful fluids (chlorine, bleach, and ammonia drain cleaner).
  • Don't use the power cord as a handle, pull the power cord around corners or sharp edges, or close a door over the power cord.
  • Don't unplug the carpet washer by pulling on the power cord.
  • Don't carry the carpet washer while it's switched on.
  • Don't attempt to remove blockages with sharp objects, as this may cause damage to the carpet washer.
  • Don't use the carpet washer with incorrect voltage, as this may result in damage or injury to the user. The correct voltage is listed on the ratings label.
  • Don't leave the carpet washer plugged in when unattended.

Technical Specifications

NamePOWERDASH™
ModelFACCW21ROK
Voltage220-240V~50Hz
Wattage800W
Weight5.6kg
Dirty Water Tank1.51L
Clean Water Tank2.36L
Cord6M

Getting Started

Assembly

  1. Step 1: Insert the upper handle into the upper handle pole, then insert the upper handle pole into the base. A "CLICK" sound indicates each end is locked into place.
  2. Step 2: Slide the clean water tank into place and push down firmly.

Tip: Before You Begin Cleaning

  1. Vacuum carpet and upholstery thoroughly with a Hoover vacuum before use. Do not use the carpet cleaner as a traditional vacuum cleaner.
  2. Test for colorfastness in a small, hidden area. Gently rub the surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.

Operation

Fill the Clean Water Tank

  1. Lift the clean water tank to remove it. Remove the cap and add warm water up to the fill line. Add Hoover Solution up to the solution fill line. Secure the cap.
  2. Slide the clean water tank into place. Push down firmly.
  3. Note: The cap must be locked in place for proper performance and to prevent leaking.
  4. To perform a dry system run, operate the cleaner for ten seconds without engaging the trigger before shutting it off.
  5. For rinsing, fill the tank with warm water only, omitting the solution.

Note: Read the directions on the Hoover® Carpet Cleaning fluid prior to use.

Caution: Not to be used for grooming a pet.

Caution: DO NOT USE THIS MACHINE ON HARD FLOORS. Using this product on hard floors may scratch or damage your floor.

How to Clean Carpets

  1. Step on the Handle Release Pedal to recline the cleaner into the cleaning position.
  2. Step on the Power Pedal to turn the cleaner ON.
  3. Squeeze the trigger for a slow forward and backward wet stroke.
  4. Release the trigger for a slow forward and backward dry stroke.
  5. Empty the Dirty Water Tank when you hear an audible change in the cleaner's operation. Ensure the tank is securely fastened before continuing cleaning.
  6. Before replacing the tank, check and clean the filter as needed.

Maintenance

How to Remove & Clean the Brushroll and Remove the Belt

Caution: To reduce the risk of injury from moving parts, unplug before servicing.

  1. Step 1: Remove the nozzle cover by pulling up and forward on the latch.
  2. Step 2: Remove screws labeled 1 and 2, along with the brushroll end cap.
  3. Step 3: Slide out the old brushroll window and insert the new window.
  4. Step 4: Reinstall the brushroll end cap and screws. Return the nozzle cover to its original position.

Replacing the Belt

  1. Step 1: Place the new belt onto the motor shaft.
  2. Step 2: Slip the brushroll through the belt.
  3. Step 3: Position the end cap of the brushroll that does not have the belt into its designated pockets.
  4. Step 4: Carefully stretch the belt to position the other end cap into its pocket.
  5. Step 5: Replace the belt cover and secure it by reinstalling all six screws.

Note: Rotate brushrolls manually to make sure the belt is not twisted or pinched.

Lubrication: The motor and brushroll are equipped with bearings that contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to the motor or brushroll.

Troubleshooting

Warning: Risk of personal injury—Unplug before cleaning or servicing.

For replacement parts and accessories, visit HOOVER.COM. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at [AU 1-300-698-130] or [NZ 0-800-126-688] prior to continuing use. Always identify your cleaner by the complete model number (found on the back of the cleaner).

ProblemPossible CausePossible Solution
Cleaner won't run.1. Not firmly plugged in.
2. Needs Service.
1. Plug unit in firmly.
2. Call Customer Service at 1300-698-130 (AU) or 0800-126-688 (NZ).
Low suction.1. Dirty Water Tank full/automatic shut off engaged.
2. Dirty Water Tank lid not latched correctly.
3. Dirty Water Tank Debris Filter Clogged.
4. Blockage in nozzle.
5. Dirty Water Tank not properly secured.
6. Clogged Filter.
1. Remove and empty Dirty Water Tank.
2. Tighten.
3. See "How to Clean Dirty Water Tank."
4. See "Maintenance."
5. Replace Dirty Water Tank securely.
6. Clean it.
Clean water won't dispense.1. Clean Water Tank not firmly in place.
2. Clean Water Tank or solution container empty.
1. Make sure tank is securely locked in position.
2. Refill container according to cleaning instructions.
3. Ensure trigger is being pulled.
Brushes won't rotate during floor cleaning.1. Check for jams and/or broken belt.1. Turn the cleaner off and unplug from the electrical outlet. Remove any obstructive debris or replace the belt.

Thermal Protector

A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. If this happens, proceed as follows:

  1. Turn cleaner OFF.
  2. Empty dirty water tank.
  3. Inspect the nozzle for any obstructions. Clear obstructions if present.
  4. When the cleaner is de-energized and the motor cools for 30 minutes, the thermal protector will deactivate, and cleaning may continue.

If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

*Available on select models.

Storage

Wrap the power cord around the cord hooks for convenient storage. Attach the plug end to the cord. Allow brushes and the underside of the carpet cleaner to air dry thoroughly before storing the carpet cleaner on a carpeted or wood surface.

Models: FACCW21R0K Powerdash Carpet Cleaner, FACCW21R0K, Powerdash Carpet Cleaner, Carpet Cleaner, Cleaner

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