043607 Legacy Panel Interface for Athena
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Product Specifications
- Model: UA-CS-LX
- Power: 24 V~ / 24 – 36 V- 250 mA SELV / PELV
NECR Class 2 - Control Links: Legacy Panel Interface
- Compatibility: Athena Light Management Hub
(QP5)
Product Usage Instructions
Installation Precautions
Warning: SHOCK HAZARD. Turn off power at
circuit breaker before installing the unit.
Note: Contact your local Lutron sales
representative before modifying the existing system.
Legacy Panel Interface Installation
- Remove the wiring from the existing controller.
- A. Unscrew the Class 2 / PELV 24 V~ wires from the bottom left
AC1 and AC2 terminals. - B. Remove the LINK1 control link harness from the bottom of the
controller. - C. If the existing controller has two control link
harnesses:
- A. Unscrew the Class 2 / PELV 24 V~ wires from the bottom left
Configuration and Commissioning
Use the Athena programming software to configure and commission
the legacy panel interface after installation.
Additional Information
Follow all applicable national and local codes for proper
circuit separation and protection.
Frequently Asked Questions (FAQ)
Q: How do I power the legacy panel interface?
A: The legacy panel interface can be powered by
24 V~ or 24-36 V-. Always ensure power is disconnected before
handling terminals or connectors.
Q: What should I do if I encounter issues during
installation?
A: If you encounter any problems during
installation, refer to the troubleshooting section in the user
manual or contact Lutron customer support for assistance.
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Legacy Panel Interface Installation Guide
UA-CS-LX Installation Instructions
NOTE: The legacy panel interface is one component of a total system upgrade. Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
Installation varies based on the type of controller that is being replaced. After identifying the existing controller type, follow the applicable instruction procedure below. Use the Athena programming software to configure and commission the legacy panel interface after installation.
Please contact your local Lutron sales representative or system sales engineer for considerations when upgrading an existing system to Athena with the legacy panel interface.
Find Your Current Product:
Click on the name or image of your existing product below to be taken to the instructions for
replacement.
LCP / XPS Controller Original Circuit Selector
Pages 4 – 7
Pages 8 – 12
Circuit Selector II
Pages 13 – 16
Link Status
Power OK (Pins 1,2) Data OK (Pins 3,4)
SELECT Circuit 1 2
Circuit
VIEW VALUE SELECT VALUE
3
4 Value
SELECT VALUE DISPLAYED
5 Load Type
1 Inc/Mag LV 4 Non-dim
2 Fluorescent 5 Elec. LV
3 Neon/CC
– Unassigned
Control and Zone Assigned Using Zone Capture Using Zone Capture
Low End Trim (optional) High End Trim (optional)
Circuit Level
LUTRON
Additional Information:
Click on the links below to be taken to each section.
Overview
Pages 2 – 3
Local Operations Troubleshooting
Page 17
Page 18
1
Contact Us
Page 19
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Athena
Overview
1: QS Link
Connects to the Athena processor for wired communication · Only connect terminals “1”, “3”, and “4” · Counts as one device towards the QS link device limit · Each switch leg on the control links counts towards the switch leg limit for the QS link · Refer to Lutron Specification Submittal P / N 369821 at www.lutron.com for system rules
UA-CS-LX
2: Emergency Switch
Locally configures the panel type for emergency lighting · : Normal, reports a power outage on SENSE terminal · : Override / disable · : Emergency, senses a power outage via SENSE terminal
24 V~ / 24 – 36 V- 250 mA SELV / PELV NECR Class 2
3: LEDs
Provides feedback of the product status · : Provides general feedback · : Indicates QS link communication · : Indicates device is receiving power · Refer to the Troubleshooting section on page 18 for additional information
4: Control Links
Wired connection to GP cards and local control modules for switch leg control. · Control LINK1 (left) and control LINK2 (right)
Legacy Panel Interface
5: Emergency Sense
Emergency panel connection for emergency applications · SENSE (“5” terminal): Normal (non-essential) power outage signal Configured by the Emergency Switch Maximum of 32 devices may be connected in parallel to one LUT-ELI · Refer to Lutron Application Note #106 (P / N 048106) at www.lutron.com for details on emergency lighting applications
6: Power
Device input power · 24 V- or 24 V~ · Maximum input current is 250 mA · Power terminals are polarity-free
7: Local Buttons
Local input for setup and panel function testing · Refer to the Local Operations on page 17 for additional information
NOTE: The power LED should always be lit when power is applied. Do not use the LED as a panel power indicator. Always remove power from the panel before handling terminals or connectors.
NOTE: All wiring is NECR Class 2. Follow all applicable national and local codes for proper circuit separation and protection.
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Overview (continued)
Wiring
UA-CS-LX
QS Link / SENSE Line
Athena Light Management Hub
(QP5)
PP-DV
CLASS 2 LOW VOLTAGE WIRING
LUT-ELI-3PH
Legacy Panel Interface
Existing Transformer1
24 V~
Not connected
Mains
24 V~ / 24 – 36 V- 250 mA SELV / PELV NECR Class 2
Dimming / Switching Module
LINK1 LINK2
Not connected
1 The legacy panel interface can also be powered by 24 V-.
Dimming / Switching Module
Legacy Panel
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UA-CS-LX
Legacy Panel Interface
LCP / XPS Controller
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
1 Remove the wiring from the existing controller.
D
A Unscrew the Class 2 / PELV 24 V~ wires from the
bottom left AC1 and AC2 terminals.
B Remove the LINK1 control link harness from the
bottom of the controller.
F
C If the existing controller has two control link
harnesses:
Tag the LINK2 control link harness to ensure that the control links will be correctly attached to the legacy panel interface.
Remove the LINK2 control link harness from the existing controller.
D Unplug the 6-pin communication terminal block from
the existing controller.
E Record the switch (S1) position. This will be used in
step 9E.
F Unplug the panel contact closure inputs connector
from the existing controller.
NOTE: The legacy panel interface does not have an equivalent contact closure input. Please contact your local Lutron sales representative or system sales engineer for additional information.
C
A
E
B
Click here to continue the replacement of an LCP / XPS controller on the next page…
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UA-CS-LX
Legacy Panel Interface
LCP / XPS Controller (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
2 Remove the left mounting bracket. The bracket and screws can be discarded.
3 Loosen and remove the two 11/32 in (9 mm) nuts and star washers from behind the controller.
NOTE: Save the nuts and star washers. They will be used again in step 5.
4 Remove the controller by sliding it upwards and then pulling it away from the front of the panel.
5 Move the screws/studs.
A For surface mounted panels:
Move the screws / studs from step 3 to the legacy panel interface mounting holes.
Add the star washers and nuts that were removed in step 3, but do not fully tighten.
B For recess mounted panels:
The screws / studs do not need to be moved. They will not interfere with the legacy panel interface. Continue to step 6.
6 Lengthen the Class 2 / PELV 24 V~ wires by attaching the two-conductor extension wire (provided) with the lever connectors.
2 5
4 3
Click here to continue the replacement of an LCP / XPS controller on the next page…
5
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UA-CS-LX
Legacy Panel Interface
LCP / XPS Controller (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit.
NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
7 Remove and cap the “2” and “D” wires from the 6-pin communication terminal block from step 1D. The “2” and “D” terminals on the 6-pin communication terminal block of the legacy panel interface should not be connected.
NOTE: If a link terminator (LT-1) is present between pins 3 and 4, remove and discard it.
2: Not connected D: Not connected
1
4
3
5
Replacement Circuit Selector
8 Mount the legacy panel interface.
A For surface-mounted panels:
Place the legacy panel interface over the screws / studs with the loosened nuts and star
8A
washers from step 5A to the left of the mounting
slots and then slide the legacy panel interface
downward.
Finish tightening both 11/32 in (9 mm) nuts and star washers from step 5A.
B For recess-mounted panels:
Align the mounting slots of the legacy panel interface with the legacy panel interface mounting holes (identified in step 5A).
8A / 8B
Drive the number 12 self-tapping screws (provided) into the legacy panel interface mounting holes.
Click here to complete the replacement of an LCP / XPS controller on the next page…
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UA-CS-LX
Legacy Panel Interface
LCP / XPS Controller (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
9 Connect the legacy panel interface to the existing wiring.
A Plug the Class 2 / PELV 24 V~ wiring into the legacy
panel interface.
B Plug the LINK1 control link harness into the LINK1
header on of the legacy panel interface.
NOTE: If the existing controller had two control link harnesses, this will be the untagged control link harness.
C If the existing controller had two control link
harnesses, plug the tagged LINK2 control link harness into the LINK2 header on of the legacy panel interface.
D Plug the 6-pin communication terminal block from the
existing controller into the legacy panel interface.
E Move the emergency switch to match the switch
position that was recorded in step 1E.
D
A
24 V~ / 24 – 36 V- 250 mA SELV / PELV NECR Class 2
E
C
B
10 Apply the Lutron UA-CS-LX label (provided) to the legacy panel cover near the existing labeling.
10
UA-CS-LX
7
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UA-CS-LX
Legacy Panel Interface
Original Circuit Selector
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit.
NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
1 Remove the wiring for the existing circuit selector.
A Disconnect the Class 2 / PELV 24 V~ wiring.
B Remove the LINK1 control link harness from the
bottom of the circuit selector.
C If the existing circuit selector has two control link
harnesses:
Tag the LINK2 control link harness to ensure that the control links will be correctly attached to the legacy panel interface.
Remove the LINK2 control link harness from the existing circuit selector.
D Record the switch (S1) position. This will be used in
step 8E.
E Wire the 6-pin communication terminal block.
Remove and cap the “2” control wire. The “2” terminal should not be connected to the 6-pin communication block of the legacy panel interface.
F One at a time, remove and insert each of the remaining
control wires into the corresponding openings of the 6-pin communication terminal block (provided).
NOTE: Skip the “D” terminal. If a link terminator (LT-1) is present between pins 3 and 4, remove and discard it.
E / F
12 345
Link Status
Power OK (Pins 1,2) Data OK (Pins 3,4)
SELECT Circuit
1 2 Circuit
VIEW VALUE SELECT VALUE
3
4 Value
SELECT VALUE DISPLAYED
5 Load Type
1 Inc/Mag LV 4 Non-dim
2 Fluorescent 5 Elec. LV
3 Neon/CC
– Unassigned
Control and Zone Assigned
Using Zone Capture Using Zone Capture
Low End Trim (optional) High End Trim (optional)
Circuit Level
LUTRON
2: Not connected D: Not connected
1
4 3
5
A
Click here to continue the replacement of an original circuit selector on the next page…
BC
8
D
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UA-CS-LX
Legacy Panel Interface
Original Circuit Selector
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
2 Loosen and remove the two nuts and star washers from behind the circuit selector by turning each counterclockwise using an 11/32 in (9 mm) nut driver. Save these fasteners to use when mounting the legacy panel interface.
NOTE: When removing the nuts and star washers, use caution to not allow them to fall into the module. Metal debris in a module may cause damage.
3
Click here to continue the replacement of an original circuit selector on the next page…
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UA-CS-LX
Legacy Panel Interface
Original Circuit Selector (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
3 Remove the circuit selector by pulling the device away from the side of the panel.
Link Status
Power OK (Pins 1,2) Data OK (Pins 3,4)
SELECT Circuit
1 2 Circuit
VIEW VALUE SELECT VALUE
3
3
4 Value
SELECT VALUE DISPLAYED
5 Load Type
1 Inc/Mag LV 4 Non-dim
2 Fluorescent 5 Elec. LV
3 Neon/CC
– Unassigned
Control and Zone Assigned
Using Zone Capture Using Zone Capture
Low End Trim (optional) High End Trim (optional)
Circuit Level
LUTRON
Click here to continue the replacement of an original circuit selector on the next page…
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UA-CS-LX
Legacy Panel Interface
Original Circuit Selector (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
4 Replace the star washers and nuts that were removed in step 3, but do not fully tighten.
5 Mount the legacy panel interface by placing it over the screws / studs with the loose nuts and star
washers from step 5 to the left of the mounting
slots. Then slide the legacy panel interface downward.
5
6 Finish tightening both 11/32 in (9 mm) nuts and star washers that were replaced in step 5.
4 / 6
Click here to complete the replacement of an original circuit selector on the next page…
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UA-CS-LX
Legacy Panel Interface
Original Circuit Selector (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit.
NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
7 Connect the legacy panel interface to the existing wiring.
A Plug the Class 2 / PELV 24 V~ wiring into the legacy
panel interface.
B Plug the LINK1 control link harness into the LINK1
header on the legacy panel interface.
NOTE: If the existing controller had two control link harnesses, this will be the untagged control link harness.
C If the controller had two control link harnesses:
Plug the tagged LINK2 control link harness into the LINK2 header on the legacy panel interface.
D Plug the 6-pin communication terminal block into the
legacy panel.
E Move the emergency switch to match the switch
position that was recorded in step 1D.
D
Link Status
Power OK (Pins 1,2) Data OK (Pins 3,4)
SELECT Circuit 1 2
Circuit
VIEW VALUE SELECT VALUE
3
4 Value
SELECT VALUE DISPLAYED
5 Load Type
1 Inc/Mag LV 4 Non-dim
2 Fluorescent 5 Elec. LV
3 Neon/CC
– Unassigned
Control and Zone Assigned Using Zone Capture Using Zone Capture
Low End Trim (optional) High End Trim (optional)
Circuit Level
LUTRON
A
24 V~ / 24 – 36 V- 250 mA SELV / PELV NECR Class 2
E
B
8 Apply the Lutron UA-CS-LX label (provided) to the legacy panel interface cover near the existing labeling.
UA-CS-LX
UA-CS-LX
12
C
9
UA-CS-LX
UA-CS-LX
UA-CS-LX
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Athena
UA-CS-LX
Legacy Panel Interface
Circuit Selector II
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
1 Remove the wiring for the existing circuit selector.
A Disconnect the Class 2 / PELV 24 V~ wiring.
B Remove the LINK1 control link harness from the
bottom left of the circuit selector.
C If the existing circuit selector has two control links:
Tag the LINK2 control link harness to ensure that the control links will be correctly attached to the legacy panel interface.
Remove the LINK2 control link harness from the existing circuit selector.
D Unplug the 6-pin communication terminal block
(Link A) from the existing circuit selector.
E Record the switch (S1) position. This will be used in
step 7E.
F If present, unplug the Link B connector from the
existing circuit selector.
NOTE: The legacy panel interface does not have an equivalent Link B input. Please contact your local Lutron sales representative or system sales engineer for additional information.
D AF
BC
E
Click here to continue the
replacement of a Circuit Selector II on
the next page…
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UA-CS-LX
Legacy Panel Interface
Circuit Selector II (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
2 Without removing them from the screws / studs, loosen the two 11/32 in (9 mm) nuts behind the circuit selector.
3 Remove the circuit selector by sliding it upwards and then pulling it away from the front of the panel.
3
2
Click here to continue the replacement of a Circuit Selector II on the next page…
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UA-CS-LX
Legacy Panel Interface
Circuit Selector II (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
4 Mount the legacy panel interface by placing it over the screws / studs with the loose nuts and star washers from step 2 to the left of the mounting slots. Then slide the legacy panel interface downward. 4
5 Firmly tighten both 11/32 in (9 mm) nuts and star washers.
5
6 Remove and cap the “2” and “D” wires from the 6-pin communication terminal block from step 1D. The “2” and “D” terminals on the 6-pin communication terminal block of the legacy panel interface should not be connected.
NOTE: If a link terminator (LT-1) is present between pins 3 and 4, remove and discard it.
2: Not connected D: Not connected
1
4 3
5
Click here to complete the replacement of a Circuit Selector II on the next page…
Replacement Circuit Selector
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UA-CS-LX
Legacy Panel Interface
Circuit Selector II (continued)
WARNING: SHOCK HAZARD. May result in serious injury or death. Turn off power at circuit breaker before installing the unit. NOTE: Before modifying the existing system, please contact your local Lutron sales representative to confirm site readiness and system upgrade schedule.
7 Connect the legacy panel interface to the existing wiring.
A Plug the Class 2 / PELV 24 V~ wiring into the legacy
panel interface.
B Plug the LINK1 control link harness from the circuit
selector into the LINK1 header on the legacy panel interface.
NOTE: If the existing controller had two control link harnesses, this will be the untagged control link harness.
C If the circuit selector had two control link harnesses:
Plug the tagged LINK2 control link harness into the LINK2 header on the legacy panel interface.
D Plug the 6-pin communication terminal block (Link A)
from step 1D into the legacy panel interface.
NOTE: If a link terminator (LT-1) is present between pins 3 and 4, remove and discard it.
E Move the emergency switch to match the switch
position that was recorded in step 1E.
D
A
24 V~ / 24 – 36 V- 250 mA SELV / PELV NECR Class 2
E
8 Apply the Lutron UA-CS-LX label (provided) to the legacy panel cover near the existing labeling.
UA-CS-LX UA-CS-LX
16
C B
8
UA-CS-LX
UA-CS-LX
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Local Operations
UA-CS-LX
Legacy Panel Interface
Setup and programming of the legacy panel interface is done through the Athena programming software. The local buttons are intended for system activation and local panel control.
Control Link Baud Rates
Show Baud Rates
· Press the button. Hi 1: The QS LED will blink slowly (2 seconds on, then 2 seconds off) Hi 2: The QS and LED indicators will blink slowly (2 seconds on, then 2 seconds off)
Change Baud Rates · Press and hold the button for 2 seconds to enter baud rate selection mode. and QS LEDs will start blinking
in an alternating pattern when the device has entered baud rate selection mode. Press the button to toggle the baud rate. · Press and hold the button for 2 seconds to exit the local control mode.
NOTE: The device will exit baud rate selection mode if there is no local button interaction for 30 seconds. The locally set baud rate will be overriden if it does not match baud rate that is specified in the Athena programming software.
Override the Panel Switch Leg Outputs1
· Press and hold the 2s button for 2 seconds to enter local load control mode. and QS LEDs will start blinking in an alternating pattern when the device has entered local load control mode.
Press the 2s button to cycle through the preset load levels. The number of LED blinks specifies the location in the load control cycle: 1, 2, 3, or 4. A. The preset cycle for non-configured and switchable switch legs is (1) 100%, (2) 100%, (3) 100%, and (4) 0%. B. The preset cycle for configured dimming switch legs is (1) 1%, (2) 50%, (3) 100%, and (4) 0%.
· Press and hold the 2s button to exit local load control mode. NOTE: The device will exit local load control mode if there is no local button interaction for 30 seconds.
Load Control Cycle
1 2 3 4
Blinks
1 2 3 4
Light Level
A
B
100%
1%
100%
50%
100%
100%
0%
0%
1 Motor loads cannot be overridden by the local buttons.
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Troubleshooting
UA-CS-LX
Legacy Panel Interface
Symptom Local buttons do not control the load(s).
Local load control can only turn the load(s) on and off. Unable to activate the device. The system cannot control the load(s).
The system can only turn the load(s) on and off.
Additional Details LED: Off Device can enter local load control mode.
LED: Flashes 5 times every second (100 ms on and 100 ms off)
LED: Flashes 2 times every second (250 ms on and 250 ms off)
LED and QS LED: Flashes 3 times
every second (150 ms on and 150 ms off)
LED and QS LED: Flashes 5 times
every second (100 ms on and 100 ms off) None
None
QS LED: On
QS LED: Off
None
Action
Verify that there is voltage at the power terminal of the device.
) Verify the control link wiring. ) Verify the control link baud rate(s).
NOTE: The locally set baud rate will be overwritten by the baud rate configured in the system programming software.
) Verify that the load(s) can be locally controlled. Motor loads should not be controlled locally.
) Verify the dimming / switching module functionality. ) Verify load(s) functionality.
) Verify that the emergency switch position is correct. NOTE: The emergency switch will typically need to be in the same position as the emergency switch on the previous controller.
) Verify the SENSE terminal wiring.
) Verify the manual override wiring. ) Contact Lutron Tech Support.
Device needs to be replaced. Contact Lutron Tech Support.
Device needs to be replaced. Contact Lutron Tech Support.
) Verify that the load(s) can be dimmed by local load control. Only dimmable loads that have been configured in the system programming software can be dimmed by local load control.
) Verify the dimming / switching module functionality. ) Verify load(s) functionality.
Verify QS Link wiring.
) Verify that the load(s) is correctly configured in the system programming software and that they have been transferred to the device.
) Verify that the baud rate is correctly configured in the system programming software.
) Verify the dimming / switching module addresses in the system software match the addresses on the modules.
) Verify that the load(s) can be locally controlled by the device.
) Verify the QS link wiring. ) Verify that the load(s) can be locally controlled by the
device.
Confirm that the GP card(s) / module(s) is correctly configured in the system programming software and that they have been transferred to the device.
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Contact Us
UA-CS-LX
Legacy Panel Interface
Warranty For warranty information, please visit www.lutron.com/TechnicalDocumentLibrary/3601201A_Commercial_Limited_Warranty.pdf
FCC / IC This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation. Modifications not expressly approved by Lutron Electronics Co., Inc. could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: — Reorient or relocate the receiving antenna –Increase the separation between the equipment and receiver –Connect the equipment into an outlet on a circuit different from that to which the receiver is connected –Consult the dealer or an experienced radio/TV technician for help
This Class B digital apparatus complies with Canadian ICES-003.
The Lutron logo, Lutron, and Athena are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and / or other countries. All product names, logos, and brands are property of their respective owners.
© 2024 Lutron Electronics Co., Inc.
Lutron Contact Numbers
WORLD HEADQUARTERS USA Lutron Electronics Co., Inc. 7200 Suter Road Coopersburg, PA 18036-1299 TEL: +1.610.282.3800 FAX: +1.610.282.1243
support@lutron.com
www.lutron.com/support
North & South America Customer Assistance USA, Canada, Caribbean: 1.844.LUTRON1 (1.844.588.7661) Mexico: +1.888.235.2910 Central/South America: +1.610.282.6701
UK AND EUROPE: Lutron EA Limited 51 Lime Street, 3rd floor London EC3M 7DQ England TEL: +44.(0)20.7702.0657 FAX: +44.(0)20.7480.6899 FREEPHONE (UK): 0800.282.107 Technical Support: +44.(0)20.7680.4481
lutronlondon@lutron.com
ASIA: Lutron GL Ltd. 390 Havelock Road #07-04 King’s Centre Singapore 169662 TEL: +65.6220.4666 FAX: +65.6220.4333 Technical Support: 800.120.4491
lutronsea@lutron.com
Asia Technical Hotlines Northern China: 10.800.712.1536 Southern China: 10.800.120.1536 Hong Kong: 800.901.849 Indonesia: 001.803.011.3994 Japan: +81.3.5575.8411 Macau: 0800.401 Taiwan: 00.801.137.737 Thailand: 001.800.120.665853 Other Countries: +65.6220.4666
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Documents / Resources
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