IT SERVICE MANAGEMENT AND DEVOPS

DevOps Foundation

DEVOPS INSTITUTE AT LUMIFY WORK
DevOps is the cultural and professional movement that stresses communication, collaboration, integration and automation in order to improve the flow of work between software developers and IT operations professionals.
DevOps certifications are offered by the DevOps Institute (DOI), which brings enterprise level DevOps training and certification to the IT market.

WHY STUDY THIS COURSE

As organisations are facing new entrants in their respective markets, they need to stay competitive and release new and updated products on a regular basis rather than one or two times a year. T he two-day DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organisational success.
T his course includes the latest thinking, principles and practices from the DevOps community including real-world case studies from high performing organisations including ING Bank, T icketmaster, Capital One, Societe Generale, and Disney that engage and inspire learners, leveraging multimedia and interactive exercises that bring the learning experience to life, including the T hree Ways as highlighted in the Phoenix Project by Gene Kim and the latest from the State of DevOps and DevOps Institute Upskilling reports.
Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals.
T his course is designed for a broad audience, enabling those on the business side to obtain an understanding of microservices and containers. T hose on the technical side will obtain an understanding as to the business value of DevOps to reduce costs (15-25% overall IT cost reduction) with increased quality (50-7 0% reduction in change failure rate) and agility (up to 90% reduction in provision and deployment time) to support business objectives in support of digital transformation initiatives.

Included with this course:

• Learner Manual (excellent post-class reference)
• Participation in unique exercises designed to apply concepts
• Exam voucher
• Sample documents, templates, tools and techniques
• Access to additional value-added resources and communities

My instructor was great being able to put scenarios into real world instances that related to my specific situation.
I was made to feel welcome from the moment I arrived and the ability to sit as a group outside the classroom to discuss our situations and our goals was extremely valuable.
I learnt a lot and felt it was important that my goals by attending this course were met.
Great job Lumify Work team.

AMANDA NICOL
IT SUPPORT SERVICES MANAGER – HEALT H WORLD LIMIT ED

Examination
T his course pricing includes an exam voucher to sit an online proctored exam through the DevOps Institute. T he voucher is valid for 90 days. A sample exam paper will be discussed during class to assist with preparation.

• Open book
• 60 minutes
• 4 0 multiple-choice questions
• Answer 26 questions correctly (65%) to pass and be designated as DevOps Foundation certified

WHAT YOU’LL LEARN

• Participants will develop an understanding of :
• DevOps objectives and vocabulary
• Benefits to the business and IT
• Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the T hree Ways
• DevOps relationship to Agile, Lean and IT SM
• Improved workflows, communication and feedback loops
• Automation practices including deployment pipelines and DevOps toolchains
• Scaling DevOps for the enterprise
• Critical success factors and key performance indicators
• Real-life examples and results

Lumify Work Customised Training
We can also deliver and customise this training course for larger groups saving your organisation time, money and resources.
For more information, please contact us on 1 800 853 276.

COURSE SUBJECTS

Exploring DevOps

• Defining DevOps
• Why Does DevOps Matter?

Core DevOps Principles

• The T hree Ways
• The First Way
• The T heory of Constraints
• The Second Way
• The T hird Way
• Chaos Engineering
• Learning Organisations

Key DevOps Pract ices

• Continuous Delivery
• Site Reliability and Resilience Engineering
• DevSecOps
• ChatOps
• Kanban

Business and Technology Frameworks

• Agile
• IT SM
• Lean
• Safety Culture
• Learning Organisations
• Sociocracy/Holacracy
• Continuous Funding

Cult ure, Behaviours and Operat ing Models

• Defining Culture
• Behavioural Models
• Organisational maturity models
• Target Operating Models

Aut omat ion and Archit ect ing DevOps Toolchains

• CI/CD
• Cloud
• Containers
• Kubernetes
• DevOps Toolchain

Measurement , Met rics and Report ing

• The Importance of Metrics
• Technical Metrics
• Business Metrics
• Measuring and Reporting Metrics

Sharing, Shadowing and Evolving

• Collaborative Platforms
• Immersive, Experiential Learning
• DevOps Leadership
• Evolving Change

WHO IS THE COURSE FOR?

Professionals in areas such as management, operations, developers, QA and testing:
Individuals involved in IT development, IT operations or IT service management Individuals who require an understanding of DevOps principles IT professionals working within, or about to enter, an Agile Service Design Environment
T he following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architects, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Testers/QA, System Administrators, Systems Engineers, System  Integrators, Tool Providers We can also deliver and cust omise t his t raining course f or larger groups – saving your organisat ion t ime, money and resources. For more inf ormat ion, please cont act us on 1800 U LEARN (1800 853 276)

PREREQUISITES

Recommended:

• Familiarity with IT terminology
• IT-related work experience

The s upply of this cours e by Lumify Work is governed by the booking terms and conditions . Pleas e read the terms and conditions carefully before enrolling in this cours e, as enrolment in the cours e is conditional on acceptance of thes e terms and conditions.

https://www.lumifywork.com/en-au/courses/devops-foundation/Call 1800 853 276 and speak to a Lumify Work Consultant today!
training@lumifywork.com
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Documents / Resources

	LUMIFY WORK DevOps Foundation [pdf] User Guide DevOps Foundation, Foundation
	LUMIFY WORK DevOps Foundation [pdf] Instructions DevOps Foundation, Foundation

References

• User Manual