LOFFLER G-Suite Scan Fix for Xerox AltaLink

Specifications:

• Product: G-Suite Scan Fix for Xerox AltaLink
• Compatibility: Xerox AltaLink Multi-Function Printers (MFP)
• Effective Date: September 30, 2024

Product Usage Instructions

Section 1: Enabling 2-Step Verification on the G-Suite Admin Console

1. Open admin.google.com and sign in using an administrator account.
2. Select Security > Authentication > 2-Step Verification.
3. Select the checkbox labeled “Allow Users to turn on 2-Step Verification.”
4. Select the radio button to turn Enforcement OFF, then Save.

Section 2: Update Authentication Settings for an Individual Email Address

1. Access mail.google.com and sign in to the Gmail account designated for scanning at the machine.
2. Select Profile > Manage Google Account.
3. Select Security. Select 2-Step Verification / Get Started under subsection “How you sign in to Google.” Enter the Gmail account password when prompted.
4. Choose a sign-in method for 2-Step Verification. Select “Try It” and follow the menu prompts.
5. After completing the steps, a confirmation screen will display. Select TURN ON to enable 2-Step Verification.
6. Return to the Security page. Select App Passwords under “How you sign in to Google.”
7. Reauthenticate when prompted. Select App, choose Mail as the app type, and select Other.
8. Name the scan device (e.g., Canon MFP) and select generate.
   Important: Write down the password before continuing to the next section!

Section 3: Updating the Password for a Xerox AltaLink Multi-Function Printer (MFP)

1. Enter the IP Address of the machine in a web browser. Login as Admin if prompted.
2. Select Apps > Email > Setup.
3. Select SMTP Authentication. Click the radio button for Device under “Login Credentials Used for User Initiated Email Jobs.”
4. Enter the Google-Generated App Password and repeat for Retype Password.
5. Scroll down to System Jobs. Select Device.
6. Select Save.

Need additional assistance? Reach out to our Imaging Help Desk! Make sure to provide the ID# of the device so the IHD can provide model-specific assistance.

FAQ:

Q: What should I do if I encounter issues during the setup process?
A: If you encounter any difficulties during the setup process, please reach out to our Imaging Help Desk for personalized assistance based on your device’s ID number.

G-Suite Scan Fix for Xerox AltaLink
Google is disabling Less Secure apps on September 30, 2024.

Guide Sections:

• Enabling 2-Step Verification on the G-Suite Admin Console
• Update Authentication Settings for an Individual Email Address
• Updating the Password for a Xerox AltaLink Multi-Function Printer (MFP)

Enabling 2-Step Verification on the G-Suite Admin Console

1. Open admin.google.com and sign in using an administrator account.
   • Select Security → Authentication → 2-Step Verification.
   • Select the Configuration Group to edit.
     • Optional: To apply the setting to specific users, select an organizational unit instead. (Commonly used for departments.)
   • Select the checkbox labeled Allow Users to turn on 2-Step Verification.
   • Select the radio button to turn Enforcement OFF, then Save.
   • Notify users of the change and supply them with instructions for setting up 2-step Verification on their accounts.
     • Instructions are provided in the 2nd Section of this document or at support.google.com.

Update Authentication Settings for an Individual Email Address

1. Access mail.google.com and sign in to the Gmail account designated for scanning at the machine.
2. Select Profile → Manage Google Account.
   • Select Security.
     Select 2-Step Verification / Get Started under the subsection How you sign in to Google. Enter the Gmail account password when prompted.
   • Choose a sign-in method for 2-step Verification. Select Try It → Follow the Menu Prompts.
   • After completing step 7, a confirmation screen will display “it worked!” Select TURN ON to enable 2-Step Verification.
   • Return to the Security page. Select App Passwords under How you sign in to Google. Reauthenticate when prompted.
   • Select App. Then, choose Mail as the app type and select Other.
   • Name the scan device (ex: Canon MFP) and select generate.
   • IMPORTANT: Make sure to write down the password before continuing to the next section!

Updating the Password for a Xerox AltaLink Multi-Function Printer (MFP)

1. Enter the IP Address of the machine in a web browser. Login as Admin (if prompted).
2. Select Apps → Email → Setup.
3. Select SMTP Authentication → Click the radio button for Device under Login Credentials Used for User-Initiated Email Jobs.
4. Enter the Google-Generated App Password and repeat for the Retype Password.
5. Scroll down to System Jobs → Select Device.
6. Select Save.

Need additional assistance? Reach out to our Imaging Help Desk!
Make sure to provide the ID# of the device so the IHD can provide model-specific assistance.

CONTACT US

• EMAIL: SERVICEANDINFO@LOFFLER.COM
• PHONE: CALL 952-925-6868 OR 888-425-2801 (FOLLOW PROMPTS)
• ONLINE PORTAL @ LOFFLER.COM
• ТЕХТ: 952-522-4001

Documents / Resources

LOFFLER G-Suite Scan Fix for Xerox AltaLink [pdf] User Guide G-Suite Scan Fix for Xerox AltaLink, Scan Fix for Xerox AltaLink, Fix for Xerox AltaLink, Xerox AltaLink, AltaLink

References

• User Manual