PGK728WHK Deadbolt Lockly Secure
Welcome
Access the latest Install video and installation guide.
Get an overview of all installation components and parts with the handy reference foldout on the back page. Keep it open for reference as you go through each step.
We’re here to help
Your Lockly smart lock comes with lifetime technical support. Feel free to contact us with any questions or comments.
669-500-8835
help@Lockly.com
support.Lockly.com
What you’ll need
Deadbolt installation
Ensure deadbolt blade slot aligns center in the door hole.
Installing lock exterior
Ensure the torque blade is vertical (up and down) with the deadbolt extended.
Note: do not insert a key.
Place assembly and torque blade through the deadbolt slot and guide connection cables under the deadbolt as shown.
Complete mounting by aligning and securing until flush to exterior door surface.
Installing interior mount plate
Guide the connection cables through the notched gasket in the lower corner, then align the mounting plate. Choose screws based on your door’s thickness (see parts reference foldout) and hand tighten until the plate is flush with the door. Ensure the torque blade align-ment is centered, then fully tighten the screws, making sure the cables are not pinched or compressed.
Using the key, check that the deadbolt locks and unlocks smoothly. If the key does not turn the deadbolt, revisit the steps above and ensure the plate is properly aligned with the exterior assembly.
When finished, leave the deadbolt extended and remove the key.
Installing interior of lock
Remove the battery cover from interior Assembly E before installation.
Before installing the interior assembly, determine the appropriate direction outlet for the wired sensor. Refer to page “Installing the door sensor” for more.
With interior assembly E, connect cable ends to their matching counterparts.
Click the rounded antenna connectors in to the built-in clip.
Align outer thumbturn and torque blade shaft, make sure both are in the vertical position. Carefully tuck cables and connector back into the faceplate and door hole under the deadbolt. Be careful not to force or pinch the cables.
Place the interior assembly against the mounting plate. Secure to the mounting plate with F screws (3x).
Install battery & perform self-check
- Ensure the batteries are full.
- With door open and deadbolt fully extended, insert the battery.
- With the battery installed, hold the program button for 4 seconds.
- The lock will automatically start a self-check (release the program button once self-check starts). This process programs the lock for right or left swinging doors and verifies correct installation.
- Once self-check is complete, slide and snap the battery cover in place to secure the battery.
Installing door frame strike plate
Two strike plates (L & O) are provided. There is also an optional strike reinforcer plate N that can only be used with the L strike plate.
Choose the strike plate that best fits your door frame and needs. Alternatively, you can use your existing deadbolt strike plate. Whether existing or new, it’s crucial that the deadbolt operates smoothly without any binding or catching.
Due to variations in door and frame designs, you may need to adjust the strike plate to ensure smooth deadbolt operation. This is crucial. If the deadbolt binds or catches, the lock will beep rapidly, indicating it cannot close due to misalignment or excessive rubbing. Refer to the included Strike Plate Installation Locator Kit for help.
Installing the door sensor
Door sensors provide real-time open/close push notifications and status updates.
- They also enable voice control with Siri, Amazon Alexa, or Google Assistant.
- Install the sensors on the interior side on clean, grease-free, and dry surfaces.
- Sensors can be mounted on either the left or right side (example shows right side).
Align the arrows on each sensor, ensuring the gap is less than 3/4″. Sensors must be as level with each other as possible. Use adhesive foam pads to adjust the door-wired sensor’s height if needed.
Keep Door Sensors out of direct sunlight, high heat, and large metal objects that may interfere with wireless signals.
Continue to Setup and Use
Refer to guide number 2 “Setup and Use” to complete the installation.
Troubleshooting FAQs
Can I install the smart lock myself, or do I need a professional?
Locky smart locks are designed to install yourself by following the provided step-by-step installation guide or online video instructions. However, if you’re not comfortable with DIY installations, hiring a professional is recommended.
How do I know if my door fits a LOCKLY lock?
Before purchasing, it's a good idea to measure your door's thickness and backset accurately and compare these measurements with the specifications provided by Lockly. If you have any doubts or questions, our customer support or installation guides can provide additional assistance to ensure a proper fit for your door.
Where can I download the Installation Video and Manuals?
For comprehensive video tutorials and manual guides on installing Lockly locks, please visit lockly.com/pages/installation.
How to re-key a LOCKLY smart lock?
Lockly uses 5-pin cylinders for the Deadbolt Editions, which can be replaced using rekeying kits from various brands. Always follow the specific instructions provided by Lockly for your model, as rekeying procedures can vary. If you need clarification or are uncomfortable with rekeying, we recommend seeking help from a professional locksmith. to ensure it's done correctly and efficiently.
How long does the installation process take?
The installation process usually takes about 20-35 minutes, depending on your experience and the type of door.
How do I connect the smart lock to my Wi-Fi network?
After installing the lock, follow the instructions in the app to connect it to your Wi-Fi network. You’ll need your Wi-Fi password handy.
We’d love your feedback.
Please let us know how your installation went or if you have any other comments.Our short survey takes less than 2 minutes to complete.
Parts overview
Lockly Secure Pro
© Copyright 2024 Lockly All rights reserved
US Patent No. US 9,881,146 B2 | US Patent No. US 9,853,815 B2 | US Patent No. US 9,875,350 B2 | US Patent No. US 9,665,706 B2
| US Patent No. US 11,010,463 B2 | AU Patent No. 2013403169 | AU Patent No. 2014391959 | AU Patent No. 2016412123 | UK Patent
Use of the Works with Apple badge means that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC. , Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates. Apple, Apple Home, Apple Watch, HomeKit, HomePod, HomePod mini, iPad, iPad Air, iPhone, and tvOS are trademarks of Apple Inc., registered in the U.S. and other countries and regions.
As always, we welcome your comments and feedback at: help@Lockly.com
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>Documents / Resources
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