Mist Zoom Integration Usage Guide
Version History
| Date | Version | Updated By | Comments |
| 13-Mar-2023 | 1.1 | Raj K | Initial Version |
Onb oarding
To get zoom call data into Mist, customers need to link their zoom account to an org in the Mist
Dashboard. Following are the steps to do that.
- Go to Organization on the left pane, select Settings under Admin
- Look for Application Insights Integration, Click Enable
- Select Zoom/Teams on the drop down.
- Select Yes for the confirmation on Re-direction.
- It should redirect to the Zoom O-Auth2 page, enter Zoom credentials and click Sign in
- Permissions page, select Allow. Clicking Allow should redirect back to Mist portal.
- You should be able to see the Zoom entry in the table after a successful integration.
- Click the row on the table to get more details.
Note: One Zoom account can be added to multiple Mist orgs. One Mist org can support multiple Zoom accounts.
De-boarding
This section has steps to unlink the Zoom account for Mist org.
- Go to Organization on the left pane, select Settings under Admin
- Look for Application insights integration, click on the row which you want to disable.
- Click Unlink Account to unlink.
- The table should not contain that row after unlinking.
Permissions requested:
Mist insights App needs the following permissions.
- View all users’ meetings information on Dashboard /dashboard_meetings:read:admin Reason: User meeting participant QoS data is co-related with the data from the network devices.
- View all user information /user:read:admin Reason: Account id/number of the account, along with admin name/email for bookkeeping purpose.
Mist data collection from third party
Mist uses O-Auth2 for linking a Mist org with the customer Zoom/Teams account.
(Mist App is published on the Zoom/Teams marketplace)
Mist fetches the following data from third parties (e.g., Zoom, Teams) on behalf of the customers.
- Admin Information
• Name, Email ID of the admin who linked the account. - Meeting details
• Meeting details – Meeting ID, Meeting host information
• Meeting participants – Participant information e.g., Display Name, public and private IP, mac address, hostname, etc.
• Participants QoS information – Latency, jitter, loss, bitrate, resolution, Client CPU etc.
Juniper Business Use Only
Documents / Resources
 |
Mist Zoom Integration Application [pdf] User Guide Zoom Integration, Application, Zoom Integration Application |
