A right-click is comparable to a long-press with your finger. Using the mouse, there’s no need to hold down to have the menu appear — it shows in an instant.
NOTE: This functionality is subject to support by the app maker.

You can change the scrolling direction of your mouse from Natural Scrolling to the other direction. Here’s how:
1. Go to Settings > General > Trackpad and Mouse.
2. Slide the toggle to the left to turn off Natural Scrolling. 

To pair your mouse to iPad, do the following:
1. Turn your mouse ON.
The LED should start blinking fast. If it doesn’t, perform a long press on the Easy-Switch button on the mouse.
2. Open the iPad Settings and tap Bluetooth settings.
3. Choose your mouse in the list of Devices.

When you connect your Logitech device, you might see a warning message.
If this happens, make sure to connect only the devices you’ll be using. The more devices that are connected, the more interference you might have between them.
If you are having connectivity issues, disconnect any Bluetooth accessories that you’re not using. To disconnect a device:
– In Settings > Bluetooth, tap the information button next to the device name, then tap Disconnect.

If your Bluetooth mouse or keyboard does not reconnect after a reboot at the login screen and only reconnects after the login, this might be related to FileVault encryption.
When FileVault is enabled, Bluetooth mice and keyboards will only re-connect after login.
Potential solutions:
– If your Logitech device came with a USB receiver, using it will solve the issue.
– Use your MacBook keyboard and trackpad to login.
– Use a USB keyboard or mouse to login.
Note: This issue is fixed from macOS 12.3 or later on M1. Users with an older version might still experience it.

Moving a pointer on iPadOS
iPad OS 13.1 lets you use a mouse as a pointer with the AssistiveTouch feature. This feature is intended to help people who have difficulty using the touch screen, but it can also be useful for advanced users. For example:

Getting things done on the go

A Logitech mobile mouse such as MX Anywhere 2S can be a good addition to the Logitech Slim Folio Pro Keyboard Case for productive sessions on the go. The mouse will be quite efficient for text editing, scrolling in spreadsheets and navigating between apps.

Working with multiple devices at your desk

Logitech multi-device keyboards and mice allow you to work on multiple computers, and tablets, and switch between them with the press of a button. You can start a report on your computer, and then switch to your iPad to write a quick message.

Presenting from your iPad

When presenting with your iPad connected to a large screen, Logitech Spotlight Presentation Remote lets you control your slides and point out precise areas of focus in your presentation by moving the iPadOS pointer. (Note: Logitech Presentation software cannot be installed on iPadOS. The Spotlight effect and other software-enabled features are not available on iPad).

How does it work?
The pointer looks like a circle, designed to simulate the touch of a finger. You can use the mouse as if you moved a finger on the screen. Clicking will be like tapping the screen with the finger.
The mouse can be connected using Bluetooth or the wireless USB dongle using a USB adapter. You will need to enable AssistiveTouch in the Accessibility settings. See more setup details below.

Which Logitech mice are supported?
Pointing, clicking, right-click and scrolling are supported on iPadOS 13.1 for most Logitech Bluetooth mice. The supported mice are MX Master 3, MX Master 2S, MX Anywhere 2S, MX Vertical, MX Ergo, M720 Triathlon Mouse, M585, and M350 Pebble Mouse.
NOTE: Logitech Options software and software-related features are not supported on iPadOS.

Limitations
– Enabling the pointer and the AssistiveTouch requires to go multiple levels into the iPad settings. See the setup instructions below.
– iPadOS is enabling pointer movement as an AssistiveTouch feature. This means that the behavior of the pointer will be like moving a finger on the screen, not like using a cursor on a computer.
– Scrolling direction is fixed to “natural scrolling” and cannot be changed. Scrolling doesn’t work in all applications.

Set up and use a Logitech mouse on iPad OS
Make sure you have iPadOS installed on your iPad iPadOS can be installed on the following devices:
– All iPad Pros
– iPad (5th and 6th generation)
– iPad mini (5th generation)
– iPad mini 4
– iPad Air (3rd generation)
– iPad Air 2

Bluetooth Pairing
1. Turn on your mouse and do a long-press on the Bluetooth Easy-Switch button.
2. The Bluetooth LED will start blinking quickly, indicating your mouse is in discoverable mode.
3. Complete the pairing in the Bluetooth settings on your iPad.
Enable the pointer
The pointer is enabled through the AssistiveTouch feature in iPadOS settings. To enable the pointer:
1. Go to Settings > Accessibility > Touch.
2. Enable AssistiveTouch.

You should see the following appear on your screen:
Pointer circle

The pointer appears when the mouse is connected. You can move this pointer with your mouse. When you click, it will act as a finger doing a tap on the screen
AssistiveTouch button

This is a shortcut to the AssistiveTouch top-level menu and allows you to go to the home screen.

 
Get the most out of your mouse on iPadOS
 Mouse button mapping
By default, the mouse buttons are assigned to the following actions:


Pointer Settings
You can change the tracking speed of the pointer:

You can also customize the size and color of the pointer:


Customize the mouse buttons
You can customize the actions that will be associated with the different mouse buttons:
1. Go to Settings > Accessibility > Touch > Devices.

2. Select the connected device you want to customize.

You can also customize additional buttons to use the “Back” and “Forward” buttons of your Logitech Mouse to do things like showing Notifications or using the Dock.

Using the on-screen keyboard
Most of our mice have advanced buttons that are recognized by the system as keyboard shortcuts. Due to this, when a mouse is connected, the system believes that an external keyboard is also connected and the on-screen keyboard will disappear.
If you don’t use an external keyboard and want to keep using the on-screen keyboard, make sure that Show Onscreen Keyboard is enabled.

INTRODUCTION
This feature on Logi Options+ allows you to backup the customization of your Options+ supported device automatically to the cloud after creating an account. If you are planning to use your device on a new computer or wish to go back to your old settings on the same computer, log into your Options+ account on that computer and fetch the settings you want from a backup to set up your device and get going.

HOW IT WORKS
When you are logged into Logi Options+ with a verified account, your device settings are automatically backed up to the cloud by default. You can manage the settings and the backups from the Backups tab under More settings of your device (as shown):


Manage settings and backups by clicking on More > Backups:
– AUTOMATIC BACKUP OF SETTINGS — if the Automatically create backups of settings for all devices checkbox is enabled, any settings you have or modify for all of your devices on that computer are backed up to the cloud automatically. The checkbox is enabled by default. You can disable it if you don’t want the settings of your devices to be backed up automatically.
– CREATE A BACKUP NOW — this button allows you to backup your current device settings now, if you need to fetch them later.
– RESTORE SETTINGS FROM BACKUP — this button lets you view and restore all the available backups you have for that device that are compatible with that computer, as shown above.

The settings for a device are backed up for every computer that you have your device connected to and have Logi Options+ that you are logged into. Every time you make some modifications to your device settings, they get backed up with that computer name. The backups can be differentiated based on the following:

– Name of the computer. (Ex. John’s Work Laptop)
– Make and/or model of the computer. (Ex. Dell Inc., Macbook Pro (13-inch) and so on)
– The time when the backup was made
– The desired settings can then be selected and restored accordingly.

WHAT SETTINGS GET BACKED UP
– Configuration of all the buttons of your mouse
– Configuration of all the keys of your keyboard
– Point & Scroll settings of your mouse
– Any application-specific settings of your device

WHAT SETTINGS ARE NOT BACKED UP
– Flow settings
– Options+ app settings

– Logitech Options permission prompts on macOS Monterey and macOS Big Sur
– Logitech Options permission prompts on macOS Catalina
– Logitech Options permission prompts on macOS Mojave
Download the latest version of Logitech Options software.

For official macOS Monterey and macOS Big Sur support, please upgrade to the latest version of Logitech Options (9.40 or later).
Starting with macOS Catalina (10.15), Apple has a new policy that requires user permission for our Options software for the following features:

– Bluetooth Privacy prompt needs to be accepted to connect Bluetooth devices through Options.
– Accessibility access is needed for scrolling, gesture button, back/forward, zoom, and several other features.
– Input monitoring access is needed for all the features enabled by the software such as scrolling, gesture button, and back/forward among others for devices connected via Bluetooth.
– Screen recording access is needed to capture screenshots using a keyboard or a mouse.
– System Events access is needed for the Notifications feature and Keystroke assignments under different applications.
– Finder access is needed for the Search feature.
– System Preferences access if needed for launching Logitech Control Center (LCC) from Options.
 
Bluetooth Privacy prompt
When an Options supported device is connected with Bluetooth/Bluetooth Low Energy, launching the software for the first time will show the below pop-up for Logi Options and Logi Options Daemon:

Once you click OK, you will be prompted to enable the checkbox for Logi Options in Security & Privacy > Bluetooth.
When you enable the checkbox, you will see a prompt to Quit & Reopen. Click on Quit & Reopen for the changes to take effect.

Once the Bluetooth Privacy settings are enabled for both Logi Options and Logi Options Daemon, the Security & Privacy tab will appear as shown:



Accessibility Access
Accessibility access is needed for most of our basic features such as scrolling, gesture button functionality, volume, zoom, and so on. The first time you use any feature that requires accessibility permission, you’ll be presented with the following prompt:

To provide access:
1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the boxes for Logitech Options and Logitech Options Daemon.

If you already clicked Deny, follow these steps to manually allow access:
1. Launch System Preferences.
2. Click Security & Privacy, then click the Privacy tab.
3. In the left panel, click Accessibility and then follow steps 2-3 above.

Input Monitoring Access
Input monitoring access is needed when devices are connected using Bluetooth for all features enabled by the software such as scrolling, gesture button, and back/forward to work. The following prompts will be displayed when access is needed:


1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the boxes for Logitech Options and Logitech Options Daemon.

4. After you check the boxes, select Quit Now to restart the application and allow the changes to take effect.


If you already clicked Deny, please do the following to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy, and then click the Privacy tab.
3. In the left panel, click Input Monitoring and then follow steps 2-4 from above.
 
Screen Recording Access
Screen recording access is needed to capture screenshots using any supported device. You’ll be presented with the prompt below when you first use the screen capture feature:

1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the box for Logitech Options Daemon.

4. Once you check the box, select Quit Now to restart the application and allow the changes to take effect.

If you already clicked Deny, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy, then click the Privacy tab.
3. In the left panel, click on Screen Recording and follow steps 2-4 from above.
 
System Events prompts
If a feature requires access to a specific item like System Events or Finder, you will see a prompt the first time you use this feature. Please note that this prompt appears only once to request access for a specific item. If you deny access, all the other features that need access to the same item will not work and another prompt will not be shown.

Please click OK to allow access for Logitech Options Daemon so that you can continue to use these features.

If you already clicked on Don’t Allow, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy.
3. Click the Privacy tab.
4. In the left panel, click Automation and then check the boxes under Logitech Options Daemon to provide access. If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.

NOTE: If a feature still doesn’t work after you grant access, please reboot the system.

For official macOS Catalina support, please upgrade to the latest version of Logitech Options (8.02 or later).
Starting with macOS Catalina (10.15), Apple has a new policy that requires user permission for our Options software for the following features:

– Accessibility access is needed for scrolling, gesture button, back/forward, zoom and several other features
– Input monitoring (new) access is needed for all the features enabled by the software such as scrolling, gesture button and back/forward among others for devices connected via Bluetooth
– Screen recording (new) access is needed to capture screenshots using a keyboard or a mouse
– System Events access is needed for Notifications feature and Keystroke assignments under different applications
Finder access is needed for the Search feature
– System Preferences access if needed for launching Logitech Control Center (LCC) from Options

Accessibility Access
Accessibility access is needed for most of our basic features like scrolling, gesture button functionality, volume, zoom, and so on. The first time you use any feature that requires accessibility permission, you’ll be presented with the following prompt:

To provide access:
1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the boxes for Logitech Options and Logitech Options Daemon.

If you already clicked ‘Deny’, do the following to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy, then click the Privacy tab.
3. In the left panel, click Accessibility and then follow steps 2-3 above.

Input Monitoring Access
Input monitoring access is needed when devices are connected using Bluetooth for all features enabled by the software such as scrolling, gesture button and back/forward to work. The following prompts will be displayed when access is needed:


1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the boxes for Logitech Options and Logitech Options Daemon.

4. After you check the boxes, select Quit Now to restart the application and allow the changes to take effect.



 If you already clicked ‘Deny’, please do the following to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy, and then click the Privacy tab.
3. In the left panel, click Input Monitoring and then follow steps 2-4 from above.

Screen Recording Access
Screen recording access is needed to capture screenshots using any supported device. You’ll be presented with the prompt below when you first use the screen capture feature.

1. Click Open System Preferences.
2. In System Preferences, click the lock at the bottom left corner to unlock.
3. In the right panel, check the box for Logitech Options Daemon.
4. Once you check the box, select Quit Now to restart the application and allow the changes to take effect.

If you already clicked ‘Deny’, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy, then click the Privacy tab.
3. In the left panel, click on Screen Recording and follow steps 2-4 from above.

System Events prompts
If a feature requires access to a specific item like System Events or Finder, you will see a prompt the first time you use this feature. Please note that this prompt appears only once to request access for a specific item. If you deny access, all the other features that need access to the same item will not work and another prompt will not be shown.

Please click on OK to allow access for Logitech Options Daemon so that you can continue to use these features.

If you already clicked on Don’t Allow, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy.
3. Click the Privacy tab.
4. In the left panel, click Automation and then check the boxes under Logitech Options Daemon to provide access. If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.

NOTE: If a feature still doesn’t work after you grant access, please reboot the system.
– Click here for information on macOS Catalina and macOS Mojave permissions on Logitech Control Center.
– Click here for information on macOS Catalina and macOS Mojave permissions on Logitech Presentation software.

For official macOS Mojave support, please upgrade to the latest version of Logitech Options (6.94 or later).
Starting with macOS Mojave (10.14), Apple has a new policy that requires user permission for our Options software for the following features:

– Accessibility access is needed for scrolling, gesture button, back/forward, zoom and several other features
– Notifications feature and keystroke assignments under different applications need access to System Events
– Search feature needs access to Finder
– Launching Logitech Control Center (LCC) from Options requires access to System Preferences

The following are the user permissions the software needs for you to get complete functionality for your Options-supported mouse and/or keyboard.

Accessibility Access
Accessibility access is needed for most of our basic features like scrolling, gesture button functionality, volume, zoom, and so on. The first time you use any feature that requires accessibility permission, you’ll see a prompt as shown below.

Click Open System Preferences and then turn on the checkbox for Logitech Options Daemon.  

In case you clicked Deny, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click on Security & Privacy.
3. Click the Privacy tab.
4. In the left panel, click on Accessibility and check the boxes under Logitech Options Daemon to provide access (as shown below). If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.


System Events prompts
If a feature requires access to any specific item such as System Events or Finder, you will see a prompt (similar to the screenshot below) the first time you use this feature. Please note that this prompt appears only once, requesting access for a specific item.  If you deny access, all the other features that need access to the same item will not work and another prompt will not be shown.

Click OK to allow access for Logitech Options Daemon so that you can continue to use these features. 
 
In case you clicked Don’t Allow, use the following steps to allow access manually:
1. Launch System Preferences.
2. Click Security & Privacy.
3. Click the Privacy tab.
4. In the left panel, click Automation and then check the boxes under Logitech Options Daemon to provide access (as shown below). If you are unable to interact with the checkboxes, please click the lock icon on the bottom left corner and then check the boxes.

NOTE: If a feature still doesn’t work after you grant access, please reboot the system.

If your MX Vertical mouse loses connection after switching devices while connected using the Unifying receiver, do the following:
1. Make sure MX Vertical is turned on and the charging cable is unplugged.
2. Using the Easy-Switch button on the bottom of the mouse, select the channel you want to pair to. If you did not pair to the channel previously, the LED should blink rapidly.
3. Plug the Unifying receiver into a working port. The channel LED will stop blinking and glow steadily. 

NOTE: A USB-A port required.

The shape of MX Vertical is designed to give full palm support while you use the mouse — your hand and wrist maintain a more natural position and grip.

You can use Logitech Unifying Software to reconnect your MX Vertical mouse. 

NOTE: If you don’t have the software, you can download it.

After installing the Unifying software, use the following steps to connect your device to a new Unifying receiver:
1. Turn the MX Vertical on and make sure the charging cable is unplugged.
2. Press the Easy-Switch button to select the channel you want to connect to.
3. Press and hold the button for three seconds (until the LED starts to blink rapidly) to start discovery mode.
4. Open the Logitech Unifying Software and follow the on-screen instructions to connect your device. When prompted, plug the Unifying receiver into a working USB-A port.

Here’s how to connect to the Unifying receiver for the first time:
NOTE: Requires a USB-A port.
1. Make sure your MX Vertical is turned on and the charging cable is unplugged. 
2. Using the Easy-Switch button on the bottom of the device, select the channel you want to pair to. If you did not pair to the channel previously, the LED should blink rapidly.
3. Plug the Unifying receiver into a working USB-A port. The channel LED will stop blinking and glow steadily.

The connection range of the Unifying receiver is 10 meters or 33 feet. For the strongest connection, we recommend keeping the device close to the receiver.

Your MX Vertical is designed with ergonomics in mind. The shape reduces pronation (twisting of the forearm) and gives you a natural, more relaxed posture throughout your wrist and forearm.
 
It also reduces the direct pressure on the wrist area, as you rest your hand on the side while you use the mouse.   
   

To connect your MX Vertical using Bluetooth:
1. Make sure your MX Vertical is turned on and the charging cable is unplugged
Select the channel you want to pair to, using the Easy-Switch button on the bottom of the mouse.
2. Press and hold the button for three seconds (until the LED starts blinking rapidly) to make the channel discoverable.
3. Open the Bluetooth settings on your computer and follow the on-screen instructions. 
​
NOTE: The MX Vertical uses Bluetooth Low Energy technology. If you’re not sure if your computer supports Bluetooth Low Energy, see Check for Bluetooth Low Energy support. 

To add a new Logitech device using Logitech Options:
1. Launch Logitech Options:
– Windows: Start > Programs > Logitech > Logitech Options
– Mac: Macintosh HD > Applications > Logitech Options
2. If this is the first device to pair with your Unifying receiver, click Add Devices.
3. If you already have one or more devices paired, click Your Devices and then Add Devices in the bottom right corner of the window.
4. Follow the on-screen instructions to add your device.

If you don’t have Logitech Options, you can download it.

There are two ways to check if your computer supports Bluetooth Low Energy (also called Bluetooth 4.0 or later):
– Use Logitech Options Software to check  
– Check directly in the computer advanced settings (experienced users) 

You can use Logitech Options to find out if your computer supports Bluetooth Low Energy technology. If you don’t have Logitech Options software installed, you can download it.  

After you’ve installed Logitech Options, open it, and in the lower right corner, click Add Devices. In the Add a device window, in the right pane under Set up a Bluetooth device, you should see a message letting you know whether or not your computer supports Bluetooth Smart devices.

If your computer doesn’t support Bluetooth Low Energy, you can still use your device using Logitech’s Unifying technology. Click Add Unifying Device and follow the on-screen instructions.

Check directly in the computer advanced settings

On a Mac
As a general rule, your Mac should support Bluetooth Low Energy (Bluetooth 4.0) if you have a:
– MacBook (early 2015 and later)
– MacBook Air (mid-2012 and later)
– MacBook Pro (mid-2012 and later)
– Mac mini (mid-2011 and later)
– iMac (late 2012 and later)
– Mac Pro (late 2013 and later)

You can also check in the advanced settings:
– Go to Apple Menu > About This Mac > System Report 
– Click on Hardware > Bluetooth
– Check the LMP Version: If the value is 4.0 (0x6) or greater then the Mac supports Bluetooth Low Energy.

LPM Version : Supports Bluetooth Low Energy (Bluetooth 4.0 or later)
2.0 (0x3) : No
2.1 (0x4): No
3.0 (0x5): No
4.0 (0x6): Yes
4.1 (0x7): Yes
4.2 (0x8): Yes
5.0 (0x9): Yes
5.1 (0xa): Yes

On Windows 
– Go the search box on the taskbar, type Device Manager, then select from the menu. In Device Manager, expand Bluetooth, right-click on the Bluetooth wireless adapter (ex. “Qualcomm QCA61x4 Bluetooth” or “Intel(R) Wireless Bluetooth”), and then click Properties.

In the Properties window, click the Advanced tab. In Firmware, if the LMP number is 6 or greater than 6 (ex. here 8) then the PC supports Bluetooth Low Energy.

You can change your connection type from Unifying to Bluetooth or Bluetooth to Unifying at any time. Here’s how:

How to change from Bluetooth to Unifying receiver: 
1. Press and hold the Easy-Switch button for 3 seconds to delete the previous setting and add a new one. If you haven’t used all of the available Easy-Switch channels, switch to the next one.
2. Plug the Unifying receiver into your computer.
3. Open the Unifying software if you purchased the receiver separately. If you don’t have the Unifying software installed, you can get it here.
4. Follow the on-screen instructions to complete the connection. See Connect your Logitech Bluetooth device for more help. 

How to change from Unifying receiver to Bluetooth:
1. Press and hold the Easy-Switch button for 3 seconds to delete the previous setting and add a new one. If you haven’t used all of the available easy-switch channels, switch to the next one.
2. Open Bluetooth settings and follow the on-screen instructions.
3. Upon pairing, the LED light on your Logitech device stops blinking and glows steadily for 5 seconds. The light then turns off to save energy.
4. If you are setting up your device for the first time, please refer to the Getting Started section for additional help.

Try these steps to fix issues with your Logitech Bluetooth device:
– My Logitech device doesn’t connect with my computer, tablet or phone
– My Logitech device has already been connected, but frequently gets disconnected or laggy 

Bluetooth allows you to connect your device wirelessly to your computer without using a USB receiver. Follow these steps to connect via Bluetooth.

Check if your computer is compatible with the latest Bluetooth technology

The latest generation of Bluetooth is called Bluetooth Low Energy and is not compatible with computers that have an older version of Bluetooth (called Bluetooth 3.0 or Bluetooth Classic). 

NOTE: Computers with Windows 7 cannot connect with devices that use Bluetooth Low Energy.
1. Make sure that your computer has a recent operating system:
– Windows 8 or later
– macOS 10.10 or later
2. Check if your computer hardware supports Bluetooth Low Energy. If you don’t know, click here for more information. 

Set your Logitech device in ‘pairing mode’
In order for the computer to see your Logitech device, you need to put your Logitech device in discoverable mode or pairing mode. 

Most Logitech products are equipped with a Bluetooth button or Bluetooth key and have a Bluetooth status LED.
– Make sure your device is turned ON 
– Hold down the Bluetooth button for three seconds, until the LED starts blinking rapidly. This indicates that the device is ready for pairing.

See the Support page for your product to find more information on how to pair your specific Logitech device.

Complete the pairing on your computer
You will need to complete the Bluetooth pairing on your computer, tablet or phone.
See Connect your Logitech Bluetooth device for more information on how to do this depending on your operating system (OS).

Follow these steps if you experience disconnections or lag with your Logitech Bluetooth device.
 
Troubleshooting checklist
1. Make sure that Bluetooth is ON or enabled on your computer.
2. Make sure your Logitech product is ON.
3. Make sure that your Logitech device and computer are within close proximity of each other.
4. Try moving away from metal and other sources of wireless signal. 
Try moving away from:
– Any device that could emit wireless waves: Microwave, cordless phone, baby monitor, wireless speaker, garage door opener, WiFi router
– Computer power supplies
– Strong WiFi signals (learn more)
– Metal or metal wiring in the wall
5. Check the battery of your Logitech Bluetooth product. Low battery power can adversely affect connectivity and overall functionality. 
6. If your device has removable batteries, try removing and re-inserting the batteries in your device.
7. Make sure your operating system (OS) is up to date.

Advanced troubleshooting
If the problem still persists, you will need to follow specific steps based on your device OS:
Click on the link below to resolve Bluetooth wireless issues on:
– Windows
– Mac OS X
Send a feedback report to Logitech
Help us improve our products by submitting a bug report using our Logitech Options Software:
1. Open Logitech Options.
2. Click More.
3. Select the problem you see and then click Send feedback report.