JENSEN SMPS-725 Bluetooth Wireless Stereo Speaker

Specifications

• Product Dimensions 
  13.5 x 9.5 x 4.5 inches
• Item Weight 
  2.26 pounds
• Batteries 
  2 Product Specific batteries
• Speaker Type 
  Portable Speakers
• Connectivity Technology 
  Bluetooth, Auxiliary, USB, NFC
• Special Feature 
  Built-in-microphone, Alarm-clock, Radio
• Brand 
  Jensen

Introduction

Compact Bluetooth stereo speaker with excellent aesthetics and strong, realistic sound is the JENSEN SMPS-725. The SMPS-725 has a matching carry strap and is covered in a camel-colored leatherette material so you can take it with you. This distinctive style is ideal for use whether travelling, at home, or at the office. Up to 33 feet away, you may stream music, and NFC technology makes pairing with gadgets simple (Near Field Communication). A 1 Amp USB charging connector is included in the device, along with an FM stereo radio, a built-in microphone for use as a speakerphone, and an FM stereo radio. Any Bluetooth device, including the iPhone, iPad, AndroidTM, and others, can use this speaker. Additionally, a 3.5mm audio line-in cable is included for non-Bluetooth devices.

DEAR JENSEN® CUSTOMER
Selecting fine audio equipment such as the unit you’ve just purchased is only the start of your musical enjoyment. Now it’s time to consider how you can maximize the fun and excitement your equipment offers. This manufacturer and the Electronic Industries Association’s Consumer Electronics Group want you to get the most out of your equipment by playing it at a safe level. One that lets the sound come through loud and clear without annoying blaring or distortion and, most importantly, without affecting your sensitive hearing. Sound can be deceiving. Over time your hearing “comfort level” adapts to higher volumes of sound. So what sounds “normal” can actually be loud and harmful to your hearing. Guard against this by setting your equipment at a safe level BEFORE your hearing adapts.

To establish a safe level

• Start your volume control at a low setting.
• Slowly increase the sound until you can hear it comfortably and clearly, and without distortion.

Once you have established a comfortable sound level

• Set the dial and leave it there.
  Taking a minute to do this now will help to prevent hearing damage or loss in the future. After all, we want you to listen for a lifetime.

We Want You Listening For a Lifetime
Used wisely, your new sound equipment will provide a lifetime of fun and enjoyment. Since hearing damage from loud noise is often undetectable until it is too late, this manufacturer and the Electronic Industries Association’s Consumer Electronics Group recommend you avoid prolonged exposure to excessive noise.

Customer’s Record
The serial number of this product is found on its back cover. You should note the serial number of this unit in the space provided as a permanent record of your purchase to aid in identification in the event of theft or loss.

IMPORTANT INSTRUCTIONS

When used in a directed manner, this unit has been designed and manufactured to ensure your personal safety. However, improper use can result in potential electrical shock or fire hazards. Please read all safety and operating instructions carefully before installation and use, and keep these instructions handy for future reference. Take special note of all warnings listed in these instructions and on the unit.

1. Read these instructions -All the safety and operating instructions should be read before the appliance is operated.
2. Keep these instructions -The safety and operating instructions should be kept for future reference.
3. Heed all warnings -All warnings on the appliance and in the operating instructions should be adhered to.
4. Follow all instructions -All operation and use instructions should be followed.
5. Do not use this apparatus near water -The appliance should not be used near water; for example, near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, or near a swimming pool.
6. Clean only with a dry cloth -The appliance should be cleaned only as recommended by the manufacturer.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. The appliance should be situated so that its location or position does not interfere with its proper ventilation. For example, the appliance should not be situated on a bed, sofa, rug, or similar surface that may block the ventilation openings; or placed in a built-in installation, such as a bookcase or cabinet that may impede the flow of air through the ventilation openings.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. AC adaptor is used as a disconnect device and it should remain readily operable during intended use. In order to disconnect the apparatus from the mains completely, the AC adaptor should be disconnected from the main socket outlet completely.
10. Only use attachments/accessories specified by the manufacturer.
11. Use only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
12. Unplug this apparatus during lightning storms or when unused for long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14. This appliance shall not be exposed to dripping or splashing water and no object filled with liquids such as vases shall be placed on the apparatus.
15. Power Sources -The appliance should be connected to a power supply only of the type described in the operating instructions or as marked on the appliance. Do not overload the wall outlet.
16. The danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
17. Do not attempt to dismantle, open or repair this product yourself. If a fault occurs, seek advice from your local qualified service technician or contact the distributor via the telephone number at the back of this instruction manual.
18. Caution marking and nameplate are located on the bottom of the product.

WARNING
DO NOT INGEST BATTERY, CHEMICAL BURN HAZARD
This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

Keep new and used batteries away from children. If the battery compartment does not close securely, stop using the product and keep it away from children.

If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

IMPORTANT NOTES
Avoid installing the unit in the locations described below

• Places exposed to direct sunlight or close to heat radiating appliances such as electric heaters.
• Dusty, humid or moist places.
• Places are subject to constant vibration.

COMPLIANCE WITH FCC REGULATIONS

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

NOTE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

PROTECT YOUR FURNITURE

This model is equipped with non-skid rubber ‘feet’ to prevent the product from moving when you operate the controls. These ‘feet’ are made from non-migrating rubber material specially formulated to avoid leaving any marks or stains on your furniture. However certain types of oil-based furniture polishes, wood preservatives, or cleaning sprays may cause the rubber ‘feet’ to soften, and leave marks or a rubber residue on the furniture. To prevent any damage to your furniture we strongly recommend that you purchase small self-adhesive felt pads, available at hardware stores and home improvement centers everywhere, and apply these pads to the bottom of the rubber ‘feet’ before you place the product on fine wooden furniture.

PRODUCT FEATURES

The SMPS-725 has the following features

• Auxiliary input jack to play music from your iPod or digital audio player
• Wireless playback of music from your cell phone via the Bluetooth connection
• Bluetooth Play/Pause, Skip Forward/Backward control buttons
• Up to 33 feet (10 meters) operating range
• Preset EQ control (Rock, Flat, Pop, Jazz & Classic)
• Digital volume control
• FM digital tuner with 30 presets
• USB port for charging your smartphone or another electronic device.

PREPARATION FOR USE

ACCESSORIES
Unpack the unit carefully to remove all the accessories from the packing. Verify that the following accessories are present before setting up the unit.
Accessories>

• Main Unit  X1
• AC adaptor X1
• User Manual X1
• Button cell  X 2 (LR44/AG-13) (For Clock backup)

MAIN UNIT

1. TELESCOPIC ANTENNA
2. Preset/Time set button
3. FM ST/MONO/EQ button
4. SKIP BACKWARD/TUNING button
5. SKIP FORWARD/TUNING button
6. PLAY/PAUSE 1/r button
7. Volume – button
8. Volume + button
9. DIMMER/PAIRING button
10. Function/ <!J button
11. CARRYING HANDLE
12. LED DISPLAY
13. BLUETOOTH INDICATOR
14. PM INDICATOR
15. MAIN POWER ON/OFF SWITCH
16. USB CHARGING PORT
17. AUX IN JACK
18. DC IN JACK
19. POWER INDICATOR
20. SPEAKER
21. BATTERY BACK-UP COMPARTMENT
22. BATTERY COMPARTMENT (“C” batteries)

POWER SOURCE

The SMPS-725 operates using the supplied AC Adapter (Operate at 120V – 60Hz) or 4 X ‘C’ size (UM-2) batteries (not included).

AC ADAPTOR OPERATION

NOTE
Only use the supplied adapter

1. Plug the AC adaptor into a normal AC power outlet socket.
2. Insert the DC plug of the AC adaptor cord into the DC input jack (#18) at the back of the unit.
3. When the unit is operated using an AC adapter, the battery source will automatically be disconnected.

WARNING
Before connecting to the power supply, ensure that the supply corresponds to the information on the rating label at the back of the apparatus.

Battery operation

NOTE
Disconnect the AC adapter before installing batteries. For best performance and longer operating time, we recommend the use of alkaline batteries.

1. Remove the Battery Door of BATTERY COMPARTMENT (#22) on the bottom of the unit.
2. Following the polarity diagram shown in the BATTERY COMPARTMENT (#22) insert 4 X ·c• size (UM-2) batteries and close the door.

Backup Batteries
Batteries are preloaded in the unit. Remove the insulation tab from the battery compartment to activate the battery backup before first use. To replace the batteries, carefully open the battery door of the BATTERY BACK-UP COMPARTMENT (#21 ). Remove the old batteries and follow the polarity marking to insert 2 x new LR44/AG13 button cells into the compartment and close the battery door.

BATTERY WARNING 

1. Be sure that the batteries are installed correctly. The wrong polarity may damage the unit.
2. Use only the size and type of batteries specified.
3. Do not mix old and new batteries.
4. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
5. If the unit is not to be used for an extended period of time, remove the batteries. Old or leaking batteries can cause damage to the unit and may void the warranty.
6. Do not try to recharge batteries not intended to be recharged; they can overheat and rupture. (Follow battery manufacturer’s directions).
7. Do not dispose of batteries in fire, batteries may leak or explode.

NOTE
These speakers are not magnetically shielded and may cause color distortion on the screen of some TVs or video monitors. To avoid this, you may need to move the speakers further away from the TV or monitor if unnatural color shifts or image distortion occurs.

TURN THE UNIT POWER ON/OFF

Power on/off the unit
When using either the AC adaptor or battery, first slide the MAIN POWER ON/OFF SWITCH (#15) on the back of the unit to the ON position. The POWER INDICATOR (#19) will turn on, LED DISPLAY (#12) will turn on and display the timr,. Press and hold the Function/ CJ button (#10) to turn the SMPS-725 to On or Standby. To switch off the unit, slide the MAIN POWER ON/OFF SWITCH (#15) to OFF position.

CLOCK SETTING

Note
When you turn the unit on for the first time, 12:00 PM will show on the LED display and flash.

1. In standby mode, press and hold the PRESET/TIME SET button (#2), and the hour digits will flash.
2. Tap the !+I button (#4) or button (#5) to adjust the hour. Press and hold the !+I button (#4) or button (#5) for fast reverse/advance setting.
   Note: Make sure the hour is set so that the PM indicator is displayed correctly.
3. Tap the PRESET/TIME SET button (#2) to confirm the hour setting, the minute digits will flash to prompt for input.
4. Tap the !+I button (#4) or button (#5) to adjust the minute. Press and hold the !+I button (#4) or button (#5) for fast reverse/advance setting.
5. Tap the PRESET/TIME SET button (#2) to complete the setting.

NOTE
The clock settings may be lost if the main power switch is turned off and the battery drains after a period of time. If this occurs, you will need to reset the clock.

LISTENING TO THE RADIO

1. Press and hold the FUNcncN/<c! button (#10) to turn on the unit.
2. Tap the FuNcncN/<c! button (#10) to select Radio mode, the radio frequency will show on LED Display (#12).
3. Press and hold the !+I button (#4) or button (#5) to search for the next/previous available station. If the reception is poor, try Manual Tuning to fine-tune the station.
4. Press the !+I button (#4) or button (#5) briefly to manually tune through the frequency band.
5. Adjust the volume control to the desired volume level.
6. If no button is pressed for 5 seconds in radio mode, the display will change to show the current time. You can tap button (#4) or button (#5) to check the tuned frequency.
7. Press and hold the FuNcncN/<c! button to turn the unit into Standby mode after listening.
8. Always slide the Power switch to the OFF position when not in use to prevent draining the internal battery.

FM Mono & FM-Stereo reception
Press the FM ST/MONO button (#3) to select stereo mode, the LED Display (#12) will show “St” a few seconds and then resume to show the frequency. It is preferable to receive the program in mono when you are receiving a weak station. Press the FM ST/MONO button (#3) to select Mono mode, the LED Display (#12) will show “St OF” a few seconds and then resume to show the frequency.

TIPS FOR BEST RADIO RECEPTION
To ensure maximum FM tuner reception, fully extend the TELESCOPIC ANTENNA (#1) for best FM radio reception.

Setting the Radio Station Presets
The SMPS-725 allows you to store up to 30 stations for easy recall at any time.

1. Press and hold the FUNCTION/ button (#10) to turn on the unit.
2. Tap the ruNCTION/U (#10) button to select radio mode.
3. Tune to the radio station either you want to store in memory.
4. Press and hold the PRESET/TIME SET button (#2). The preset channel number P01″ will be ashing on display.
5. Tap the Button (#4) or button (#5) to select the preset number (P01-P30).
6. Tap the PRESET/TIME SET button (#2) to confirm. lo store up to 30 stations presets, repeat steps 3 to 6 above.

Note
In Radio Mode, press and hold the Button (#6). The SMPS-/25 will scan the whole band starting from the lowest frequency and store all the available radio stations starting from the lowest preset channel number. nose previous store radio stallions may overwrite.

RECALLING PRESET MEMORY CHANNELS
To recall a preset station

1. In radio mode, tap the PRESET/TIME SET button (#2), and the preset number will appear on display.
2. Tap the PRESET/TIME SET button (#2) repeatedly to select the preset channel or tap the HK button (#-4) or PH button (#5) to recall the preset channel you want.

BLUETOOTH OPERATION

Pairing a Bluetooth-enabled device with the SMPS-725.

1. Turn on the SMPS-725, and tap the Function button (#10) to select Bluetooth mode, “bt” will show on the LED Display (#12) and the BLUETOOTH INDICATOR (#13) will flash.
2. Turn on the Bluetooth function for the device you want to link to, and enable the search or scan function to find the SMPS-725
3. Select ” SMPS-725″ from the device list when it appears on your device screen. If required, enter the passcode “0000” to pair (link) the unit with your device.
4. If you are pairing (linking) your computer to the speaker using Bluetooth, you may need to set the SMPS-725 as your computer’s default sound device.
5. After successfully pairing (linking) the Bluetooth-enabled device, the BLUETOOTH INDICATOR (#13) will stop flashing and remain lit and a short beep will be heard.
6. If you want to connect the SMPS-725 to another Bluetooth device, press and hold the DIMMER/PAIRING button (#9) for 2 seconds, the Blue LED will change to flashing again, repeat step 2-4 above.

Note
The SMPS-725 may automatically reconnect to a previously linked device that is in range, so you may need to turn off the Bluetooth on any paired device first before going through the above steps.

Now you can play music from your Bluetooth device wirelessly to the SMPS-725. 

1. Select your favorite song, press the Play/Pause Button (#6) on your Bluetooth device or the Play/Pause Button (#6) on the SMPS-725 to play or pause the song from your Bluetooth device.
2. Press the Skip Backward 1+11 button (#4) or Skip Forward button (#5) to select the Next or Previous track. (The SEARCH function does not apply to Bluetooth operation )
3. Slowly adjust both the volume controls of your SMPS-725 and your Bluetooth device until you reach a comfortable listening level.

Note

1. Refer to the manual of your cell phone, tablet PC, computer, or other Bluetooth-enabled devices for Bluetooth operation since it may vary from model to model.
2. If your Bluetooth-enabled device does not support the A2DP profile, it will not play the music through the speaker, even if paired (linked).
3. Remember to turn off the SMPS-725 when you have finished listening, and slide the MAIN POWER ON/OFF SWITCH (#15) to the OFF position.
4. Don’t forget to switch off the power of your external audio device as well.

USING SMPS-725 AS A HANDS-FREE SPEAKERPHONE

To use your Bluetooth speaker as a speakerphone for receiving a phone call from a Bluetooth-enabled phone.

1. Follow the “BLUETOOTH OPERATION” section to set up the Bluetooth connection with your smartphone.
2. When a call is received while music is playing, the music will be replaced by a ringtone. Press the Play/Pause  Button (#6) once to answer the call.
3. Use the VOLUME +/- buttons (#2/#5) to adjust the desired volume level.
4. To ignore an incoming call, simply press and hold the Play/Pause  Button (#6) for about 3 to 4 seconds, a beep sound will be heard and the call was ignored.
5. When the call is completed, press the Play/Pause Button (#6) once to end the call. If you were playing music from the SMPS-725 before answering the call, the music will automatically resume playing when you hang up.
6. Press and hold the Play/Pause Button (#6) for about 3 seconds to re-dial the last number you dialed.

PRESET EQ
The SMPS-725 features 5 different EQ modes to enhance your listening experience. You can select the desired effect by pressing and holding the “EQ” button repeatedly at the following sequence

AUX IN OPERATION

You can play other music sources (iPod, MP3, or other digital audio players) through the speakers of the SMPS-725 by connecting the AUX IN Jack (#17) to your external player’s audio out jack or headphone jack.

1. Plug one end of an audio cable (not included) into the AUX IN Jack (#17) and the other end of the cable into the headphone jack of your digital audio player.
2. Turn ON the unit and your external audio.
3. Tap the FUNCT10N/\!J button (#10) to select AUX mode. AUX will appear on the LED Display (#12).
4. Start playing the device you plugged into the AUX IN Jack (#17).
5. Slowly adjust both the volume controls of your SMPS-725 and the external device until you reach a comfortable listening level.

Note

• If you connect the SMPS-725 to the Line-Out Jack of your external device, you only need to adjust the VOLUME CONTROL of the SMPS-725. If you connect to the Headphone Jack of your external device, you may need to adjust both the volume controls of your external device and the SMPS-725 to obtain the desired listening level.
• Remember to turn off the SMPS-725 when you have finished listening. Don’t forget to switch off the power of your external audio device as well.

CHARGING YOUR SMARTPHONE OR PORTABLE DEVICE

The SMPS-725 features a USB port for charging your portable device (iPod, iPhone, Android phone, etc.).

Note
USB charging-only works when the unit operates in AC power mode via the AC adaptor (included).

1. When the AC power is connected, switch the MAIN POWER ON/OFF SWITCH (#15) on the back of the unit to ON position.
2. Plug the standard end of the USB cable (not included) into the USB Charging Port (#16) located on the back of the SMPS-725. Plug the other end of the cable into the device you wish to charge.
3. Observe the battery charge indicator on your device to make sure the charging process starts normally.
4. Unplug the cable when your device is fully charged.

CAUTION
Before charging, please refer to the user manual of the device you wish to charge to make sure the charging current requested does not exceed 1A (1000mA). Overloading the charging circuit may damage the SMPS-725 permanently and void the warranty.

1. The USB charging port (#16) of the SMPS-725 supplies a DC 5V output at 1 000mA maximum current to charge your smartphone or portable device battery and it cannot support any other voltage range.
2. Make sure the device you want to charge has a battery charge rating of DC 5V only.
3. The USB port of the SMPS-725 is designed for smartphone or portable device battery charging only and it cannot support data transfer or connect to a computer.
4. Do not connect the USB port of the SMPS-725 to other external power charger USB ports, it may damage both units and void the warranty.

Note

1. Some smart phones and portable devices use proprietary USB connections and circuitry, so they may not charge when plugged into the USB port. Please refer to your device user manual before you attempt to charge them.
2. It is normal if the unit gets warm while the USB CHARGING PORT (#16) is in use and charging your smartphone or portable device.
3. Do not charge your smartphone over 12 hours continuously. Disconnect your smartphone or another portable device from the USB cord once it is fully charged.

RESETTING THE UNIT

SYSTEM RESET
If the unit experiences a power surge or electric shock, it is possible that the internal micro-controller may lock and the unit will not respond to any commands from the panel control. In this event, Disconnect the AC power and remove all inserted batteries and button cells for around one minute. Reinsert the batteries and reconnect the power once the time has passed.

CARE AND MAINTENANCE

1. Avoid operating your unit under direct sunlight or in hot, humid or dusty places.
2. Keep your unit away from heating appliances and sources of electrical noise such as fluorescent lamps or motors.
3. Unplug the unit from the electrical power outlet immediately in case of malfunction.

CLEANING THE UNIT 

• To prevent fire or shock hazards, disconnect your unit from the AC power source when cleaning.
• If the cabinet becomes dusty wipe it with a soft dry dust cloth. Do not use any wax or polish sprays on the cabinet.
• If the front panel becomes dirty or smudged with fingerprints it may be cleaned with a soft cloth slightly dampened with a mild soap and water solution. Never use abrasive cloths or polishes as these will damage the finish of your unit.

CAUTION
Never allow any water or other liquids to get inside the unit while cleaning.

TROUBLESHOOTING GUIDE

SPECTRA GREEN NOTICE

At Spectra, environmental and social responsibility is a core value of our business. We are dedicated to the continuous implementation of responsible initiatives with an aim to conserve and maintain the environment through responsible recycling.

Please visit us at http://www.spectraintl.com/green.htm for more information on Spectra’s green initiatives or to find a recycler in your area.  Bluetooth ® is a registered trademark of Bluetooth SIG, Inc.

90-DAY LIMITED WARRANTY AND SERVICE VALID IN THE U.S.A ONLY
SPECTRA MERCHANDISING INTERNATIONAL, INC. warrants this unit to be free from defective materials or factory workmanship for a period of 90 days from the date of original customer purchase and provided the product is utilized within the U.S.A. This warranty is not assignable or transferable. Our obligation under this warranty is the repair or replacement of the defective unit or any part thereof, except batteries, when it is returned to the SPECTRA Service Department, accompanied by proof of the date of original consumer purchase, such as a duplicate copy of a sales receipt.
You must pay all shipping charges required to ship the product to SPECTRA for warranty service. If the product is repaired or replaced under warranty, the return charges will be at SPECTRA’s expense. There are no other express warranties other than those stated herein.

This warranty is valid only in accordance with the conditions set forth below

1. The warranty applies to the SPECTRA product only while:
   1. It remains in the possession of the original purchaser and proof of purchase is demonstrated.
   2. It has not been subjected to accident, misuse, abuse, improper service, or usage outside the descriptions and warnings covered within the user manual or non-SPECTRA-approved modifications.
   3. Claims are made within the warranty period.
2. This warranty does not cover damage or equipment failure caused by electrical wiring, not in compliance with electrical codes or SPECTRA user manual specifications, or failure to provide reasonable care and necessary maintenance as outlined in the user manual.
3. Warranty of all SPECTRA products applies to residential use only and is void when products are used in a nonresidential environment or installed outside the United States.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. TO OBTAIN SERVICE please remove all batteries (if any) and pack the unit carefully and send it to freight prepaid to SPECTRA at the address shown below. IF THE UNIT IS RETURNED WITHIN THE WARRANTY PERIOD shown above, please include a proof of purchase (dated cash register receipt) so that we may establish your eligibility for warranty service and repair of the unit without cost. Also, include a note with a description explaining how the unit is defective. A customer service representative may need to contact you regarding the status of your repair, so please include your name, address, phone number, and email address to expedite the process.

IF THE UNIT IS OUTSIDE THE WARRANTY PERIOD, please include a check for $40.00 to cover the cost of repair, handling, and return postage. All out-of-warranty returns must be sent prepaid.
It is recommended that you contact SPECTRA first at 1-800-777-5331 or by email at custserv@spectraintl. com for updated information on the unit requiring service. In some cases, the model you have may be discontinued, and SPECTRA reserves the right to offer alternative options for repair or replacement. SPECTRA MERCHANDISING INTERNATIONAL, INC.

4230 North Normandy Avenue,
Chicago, IL60634, USA.
1-800-777-5331
To register your product, visit the link on the website below to enter your information.
http://www.spectraintl.com/wform.htm 

Frequently Asked Questions

References

• User Manual