hp envy 6000 all-in-one series Reference and Support
Printer Features
- Input tray
- Output tray
- Scanner
- Access ink cartridges 5 Power button
- Wi-Fi Reset button
Status lights
- Pulsing purple
The printer is in wireless setup mode. - Pulsing blue Connecting to the network
- Solid light blue Connected/ready for use
- Solid amber
Problem. Check the HP Smart app for troubleshooting information. - Pulsing green Updating or busy
Control panel
Information button/light Press to print a summary of printer settings and status.
Wireless light Indicates wireless connection status.
Cancel button/light
Resume button/light Press when lit to continue a job.
Color Copy button/light
Black and White Copy button/light
Number Counter
Error Code Consult online user guide.
Copy
- Place the original on the scanner glass. Press Copy (Black
or Color
). - Note: To increase the number of copies, press multiple times.
Print/Scan
Print from or scan to many iOS, Android, Microsoft® Windows®, and macOS devices.
Visit 123.hp.com from your devices to get started.
Help and tips for Wi-Fi and connectivity
If the software is unable to find your printer during setup, check the following conditions to resolve the issue.
Potential Issue, Solution
- The printer’s Wi-Fi setup mode timed out
If the status light is not purple, the printer might not be in Wi-Fi setup mode. Restart setup mode: - On the back of the printer, press and hold the Wi-Fi Reset button for 5 seconds and then release the button. The status light will pulse purple.
- Wait for one minute. Close and reopen HP Smart, and then try connecting again.
- Computer or mobile device too far from the printer
Move your computer or mobile device closer to the printer. Your device might be out of range of the printer’s Wi-Fi signal. - Computer connected to a Virtual Private Network (VPN) or remote work network
Disconnect from a VPN before installing HP Smart software. You can’t install apps from the Microsoft Store when connected to a VPN.
Connect to the VPN again after finishing the printer setup.
Note: Consider your location and the security of the Wi-Fi network before disconnecting from a VPN. - Wi-Fi turned off on computer (computer connected by Ethernet)
If your computer is connected by Ethernet, turn on the computer’s Wi-Fi while setting up the printer. Disconnect the Ethernet cable temporarily to complete the setup over Wi-Fi. - Bluetooth and location services are turned off on your mobile device
If setting up with a mobile device, turn on Bluetooth and location services. This helps the software find your network and printer.
Note: Your location is not being determined and no location information is being sent to HP as part of the setup process.
Help and Support
For printer information, troubleshooting, and videos, visit the printer support website. 
hp envy 6000 all-in-one series Reference and Support
Download PDF: hp envy 6000 all-in-one series Reference and Support
