XC Series Soft Serve Machine
“
Product Information
Specifications
- Model: Donper USA XC Series Soft Serve Machine
- Models Available: XC112, XC224, XC336
- Manufacturer: Donper USA
- Contact: 1-844-366-7371, sales@donperusa.com
Product Usage Instructions
I. Introduction
Thank you for choosing the Donper USA XC Series Soft Serve
Machine. This manual provides product specifications and
operational recommendations for effective and normal use of the
machine.
II. Safety Precautions
All safety regulations and instructions in the manual must be
followed to ensure personal safety and prevent damage to the
machine. Failure to comply may void the warranty.
III. Unpacking & Setup
WARNING: Unpalletizing requires lifting by at
least two personnel to avoid injury or damage. Carefully remove the
machine from its packaging and place it in its final operating
location.
IV. Prior to Operating
Before operating the machine, ensure it is correctly set up and
all components are in place as per the manual.
V. Operating Instructions
- Freezing the Product: Follow the recommended
freezing instructions for optimal product consistency. - Standby/Night Mode: Learn how to switch
between operational modes for energy efficiency. - Additional Details: Refer to the manual for
specific operational details and tips.
VI. Addendum – Control Panel Updates 2024
Details any updates to the control panel for improved
functionality.
VII. Settings
Adjust settings as needed for customized operation of the
machine.
VIII. Clean-up & Maintenance
Regular cleaning and maintenance are essential for the longevity
of the machine. Follow the provided guidelines for proper care.
IX. Trouble Shooting Guide
If issues arise, refer to the troubleshooting guide for
solutions or contact technical support.
FAQ
Q: How often should I clean the soft serve machine?
A: It is recommended to clean the machine daily
or as per the cleaning instructions in the manual to maintain
hygiene and performance.
Q: Can I use different flavors in the same machine?
A: Yes, you can use different flavors by
following the recommended procedures for flavor changeovers
provided in the manual.
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SLUSH DISPENSER
Operating Instructions
XC112
XC336
XC224
30798 Kingsland Blvd. Suite 200 / BLDG B Katy, TX 77423
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Table of Contents I Introduction………………………………………………………………1
II Safety Precautions………………………………………………………………….5 III Unpacking & Setup………………………………………………………………….5 IV Prior to Operating……………………………………………………………………6
V Operating Instruction………………………………………………………………6
1. Freezing the Product
2. Standby/Night Mode
3. Additional Details
V ADDENDUM Control Panel Updates 2024……………………8
VI Settings…………………………………………………………………………………….9
Vll Clean-up & Maintenance………………………………………………………..11
VIII Trouble Shooting Guide…………………………………………………………12
SPEC SHEETS
XC112 Spec Sheet……………………………………………………………………………..13
1. Dimenstions
2. Parameters
3. Exploding Diagram
XC224 SpecSheet………………………………………………………………………………14
1. Dimenstions
2. Parameters
3. Exploding Diagram
XC336 SpecSheet………………………………………………………………………………15
1. Dimenstions
2. Parameters
3. Exploding Diagram
SOFT SERVE MACHINE
1
XC112 | XC224 | XC336
I INTRODUCTION
Thanks for selecting the Donper USA XC Series Soft Serve Machine. The purpose of this manual is to provide you with the product specifications and our recommendations for effective and normal operation of this machine in order to
ensure and guarantee it’s service life.
ATTENTION
· Before using this machine, please read the product specifications carefully while becoming familiar with this machine.
· Pay attention to the ingredients of the raw materials, with the sugar content not less than 13% to avoid abnormal use and damage of the machine.
· Please clean the machine after each use as this will help guarantee the health of everyone.
· Most importantly, enjoy your Donper USA machine with your friends and family then watch their faces light up with amazement. After all, that is what it’s all about.
This machine manual is intended to instruct users on the installation, operation, cleaning, and routine maintenance procedures. Information contained in this manual may be subject to change. Please check online or contact Donper USA Technical Support at 844-366-7371 for continued updates, training, and detailed information about your Donper USA machine.
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2
II SAFETY PRECAUTIONS
All safety regulations, local codes, and instructions that appear in the manual or on the equipment must be observed to ensure personal safety and to prevent damage to the machine. If equipment is used in a manner not specified by the manufacturer, the protection covered by the warranty will become null and void.
ICONS FOUND THROUGHOUT THIS DOCUMENT AND WHAT THEY REPRESENT
WARNING: Risk of harm to the operator or machine if performed incorrectly.
CAUTION: Informs the operator of a task that may lead to harm if instructions are not followed.
IMPORTANT: Represents an extremely important step or note the user must be aware of.
NOTE: Non-hazardous, informational text.
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3
III UNPACKING & SETUP
WARNING
Unpalletizing requires lifting. Two or more personnel should remove the machine from its packaging and place it in its final operating location. Failure to do so may result in severe injury or damage.
UNPALLETIZE MACHINE
1. To remove all sides and cover of shipping box, unfold all tabs on the shipping box from their closed position to the open position using a flat-head screwdriver, and a hammer if needed.
2. Remove plastic wrapping from around the machine. 3. Being careful not to scratch or dent the machine panels, remove both side
panels with a phillips-head electric screw driver. 4. On the bottom of the machine there are 2 stabilizing bolts securing the
machine to the bottom of the shipping pallet/box. Using a #12 wrench and a #12 ratchet carefully remove both bolts. 5. Reattach both side panels using the phillips-head electric screw driver. 6. Prepare the area where the machine will be placed. 7. Place the machine in its final location according to the Installation Requirements.
CAUTION
The machine is designed to operate in normal ambient temperatures of 60-75oF. Operating in higher ambient temperatures will result in less than optimal performance.
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IV PRIOR TO OPERATING
Please Read the Following Instructions Before Using the Machine:
ATTENTION
· Do not run the machine without mixed liquid; otherwise it will damage the machine. · Make sure that sugar is more than 13% of the mixture; otherwise some parts will be damaged. · Please turn off refrigeration switch when slush ice is ready to serve. The machine will make a
“click” sound when the solenoid valve registers that the ice is thick. · When the machine is switched off during the night there is some liquid in the bowl. A crust of ice
can form at the surface. Remove the crust of ice before switching on the machine or parts can be damaged. · The appliance is not to be used by children or those with a lack of experienvce or knowledge about these machines, unless they have read this manual. · Children must be supervised and not allowed to play with the appliance.
WARNING: Fill with potable water only.
* For your safety, please make sure the machine is well grounded. * If the wire is damaged, it must be changed by a technician. * Do not insert sticks into the machine when it is running. * Make sure to turn off power and unplug machine before preforming maintenance.
Work Condition Specifications
( 1 ) Ambient Temperature: 5~35°C ( 2 ) Ambient Humidity: less than 90%
( 3 ) Mixing Temperature: less than 35°C
( 4 ) Voltage Range: 220V±10% 115V±10%
( 5 ) Hz: 50±1Hz 60±1Hz
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5
IV PRIOR TO OPERATING
The machine must be positioned on a level stand. Make sure that a space of at least 12″ is left around the machine to avoid overheating. For the same reason, the machine must not be next to heat generating appliances or in the
12″
12″
direct sunlight. Make sure that the electrical supply corresponds to the electrical rating of the machine, which is indicated on the technical data plate. Plug the machine into a tgrounded socket or GFCI outlet.
( 1 ) Do not use multiple plugs to avoid overload. Plug the machine into a 115 volt Standard (U.S.A. NEMA 5-15) socket.
( 2 ) Fill bowls: Fill the mixed liquid in the bowl(s) from the top. The temperature of the mixed liquid should not be more than 95°F
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XC112
(Single x1 Bowl)
XC336
(Triple x3 Bowls)
XC224
(Double x2 Bowls)
SLUSH DISPENSER
Operating Instructions
The Donper XC Series frozen drink machines–XC112 (1 bowl), XC224 (2 bowls), and XC336 (3 bowls)–share the same operating procedures, with only minor differences in capacity. Follow the steps below to ensure proper setup, use, and maintenance of your machine.
All models function identically; the only difference is the number of bowls (and drink capacity). Controls and operation sequence are the same across all units.
DO NOT EXCEED THE MAX FILL LINE MARKED ON EACH BOWL.
XC112: 1.5 gallons
XC224: 3 gallons (1.5 gal per bowl)
7
– The sugar content of the mixed liquid must be more than 13%, otherwise, beater and gear motor will be damaged.
– When the level of liquid is under the middle of the beater you must refill the bowl, otherwise the consistency will be too thick and some parts will be damaged. Remember to turn off the machine when you refill.
NEVER FREEZE WITH ONLY WATER!
· Pure ice will break the machine. ( 3 ) Start slush ice production
XC112 | Switches
Power
Keep
Mix
Fresh
XC224 | Switches
Mix Slush Keep Fresh
XC336 | Switches
Mix Slush Keep Fresh
Light
Slush
Power
Light
Power
Light
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ADDENDUM
Control Panel Access & Updated Switch Symbols
In the 2024 model of the XC224 frozen drink machine, the control panel has been relocated for improved convenience and protection.
To access the machine’s controls, open the hinged door on the right side of the unit.
XC224 | Switches
Note: The switch symbols have been updated for clarity and standardization. Please refer to the example below for the new icon set.
Example: The “Mix” switch now displays a symbol instead of the previous .
Be sure to familiarize yourself with the updated layout before operating the machine. All functionality remains unchanged.
Night
Night
Power Light Mix Slush Cool Mix Slush Cool
Bowl 1
Bowl 2
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9 Turn on Power Switch , fan motor will start.
Turn on Refrigeration Switch system is activated.
, the corresponding refrigeration
When you turn on this Mix Switch
Refrigeration Switch
.
. You should turn off
Turn on cold Drink Switch
. This is not to be used for slush produc-
tion, except if you want to produce a cold drink without ice. When this
switch is activated you should turn off the Refrigeration Switch .
Use the screw on the backside of each bowl to adjust the thickness of the slush ice. Adjust counter-clockwise and the
slush ice will be thick (+), and adjust clockwise to make slush
thick/thin (-).
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5) Dispensing
Place the cup underneath the tap and the handle lever must be pushed down to dispense.
VI Maintenance
Turn off all function switches. Empty the bowl by operating the tap.
Turn off the power switch power source
and unplug from the
Fill with hot water to completely empty the bowls. Empty the bowl by operating the tap.
Take off the handle assembly. All the parts must be washed carefully in clean water.
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Lift the front of the bowls until they release. Remove the back of the bowl until the bowl is completly detached. Take off the spiral beater and gasket of bowl. All parts must be cleaned with a mild dish washing liquid detergent and use clean water to rinse.
NEVER USE ABRASIVE AGENTS.
Spiral beater and bowl will click into place. When replacing the bowl listen to hear a click. This will let you know the bowl is sercurely seated in position.
A clogged condenser can prevent the machine from working as expected. From time to time the condenser
located inside the machine may need to be cleaned. Remove the side panels and use a brush to stroke IN THE DIRECTION OF THE COOLING FINS to remove debris.
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BOWL ASSEMBLY
12
Light Cover Plastic Cover Light Board Bowl
Handle
Bush for Seal
Bowl Seal
Pin Spring
Piston 0-Ring Plug
Evaporator Scraper A B C for Spiral
Vll Trouble Shooting Guide
The following table is a list of possible issues and how to solve them. Please contact tech support for assistance if the problem becomes unmanagable or if the following solutions prove ineffective.
Trouble
The machine does not run
Possible Causes
1. plug is not in position
2. fuse is broken
The bowls rear side 1. gasket improperly installed
leak
2. worn or nicked bowl gasket
Remedy
1. plug again 2. replace fuse
1. reinstall gasket 2. replace gasket
Tap leak Vibration and noise
1. Tap lever is not in its seat 2. O-ring is not clean or worn
1. Machine not positioned on a level stand
2. Liquid’s sugar content/ mix is too low
1. Make the tap lever in its seat
2. Clean and replace it 1. Place the machine on a
level stand
2. Increase mix’s sugar
content
Vll Specification & Electrical Diagram
Find the Machine Specifications on the nameplate. Find the Electrial Diagram on the machine’s side panel.
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MACHINE CONSTRUCTION
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XC112 | SINGLE BOWL
3.16
3.18
3.17
3.15 3.14
3.13
3.1
3.11
3.
3.1
3. 6 3. 4
3. 5
3. 3
3. 5
.1
3.
3. 6
.5
.7
.16
.8
3.1
3. 1 3.
3.
3. 3
.
3. 4 .1
3. 7 .11
.1
.13
1.1
.15 .14
3. 7
3. 8
.17
.18
1. 3
.3
.4 .6 .
.1
1. 4
1.
1. 1 1. 6 1. 8 1. 7 1. 5
3. 1
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MACHINE CONSTRUCTION
14
XC224 | DOUBLE BOWL
3.18 3.16
3.17
3.15 3.14
3.13
3.12
3.11
3.09
3.10 3.05
2.16 2.07 2.08
3.19 3.21
3.20
3.23
2.09
3.24
2.10
3.27 2.11
2.12
2.13
3.22
1.10 2.15 2.14
2.21 2.17 2.22 3.08
1.03 2.18
3.03 1.04
3.25 3.26
2.19 3.02
1.09 2.05 2.04 2.03
2.06
2.02 2.01
1.02
1.01
1.06
1.08
1.07
1.05
3.01
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MACHINE CONSTRUCTION
15
XC336 | TRIPPLE BOWL
3.16
3.18
3.17
3.15 3.14
2.07
2.16
2.08
3.19
3.21
3.23
3.20 3.22
3.24 2.10 3.27 2.09
3.13 3.12
3.10 3.06
3.03 3.25
3.26
ITEM GUIDE No Item
1.01 Compressor
3.09 3.11
2.11
1.10
2.12 2.15 2.14
2.21
2.13
2.22 3.08
2.17
2.18
3.05
2.18
2.03 2.04
1.03
3.01
1.04
2.01
2.02 1.03
1.02
2.05 3.02 1.02
1.01
1.06 1.08
1.05 1.07
No Item
3.01 Side Panel
1.02 Fan motor
3.02 Supporting Feet
1.03 Condenser
3.03 Front Panel
1.04 Filter
3.04 Bottle Holder Casing
1.05 Compressor Capacitor
3.05 Frame
1.06 Compressor Bearing
3.06 Cover Board
1.07 Compressor Mat
3.07 Mounted Plate
1.08 Bracket for Fan Motor
3.08 Back Metal Casing
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ITEM GUIDE (CONTINUED)
No item
1.09 Solenoid Valve 1.10 Evaporator 2.01 Switch Panel 2.02 General Switch 2.03 12V Transformer 2.04 Wire Clip 2.05 Wire with Plug 2.06 Little Switch 2.07 Light 2.08 Light Concatenate Electrical Wire 2.09 Mat 2.10 Bushine Spindle Connection 2.11 Hardness Screw 2.12 Hardness Indicator 2.13 Hardness Spring 2.14 Gear Motor 2.15 Limited Switch 2.16 Light Cover Wire 2.17 Bracket for Thermostat 2.18 Thermostat 2.19 Circuit Board 2.20 Electric 2.21 Bracket for Delay Relay 2.22 Delayed Relay
No
3.09 3.10 3.11 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26 3.27
item
Plastic Casing for Below Tub Plug O-Ring Piston Spring Pin Handle Plastic Board Light Board Light Cover Bowl Scraper for Spiral Bush for Seal Driver Spindle for Spiral Bowl Seal Casting for Evaporator Cover of Drip Tray Drip Tray Gear Motor Cover
Donper USA 500 Stonegate Dr.
Katy, TX 77494
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Documents / Resources
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DONPER USA XC Series Soft Serve Machine [pdf] Instruction Manual XC112, XC224, XC336, XC Series Soft Serve Machine, XC Series, Soft Serve Machine, Serve Machine, Machine |