ប្រព័ន្ធគ្រប់គ្រងការចូលប្រើ ZEBRA CC6000

គំនួសពណ៌
Bug fixes to resolve customer-reported issues

ការគាំទ្រឧបករណ៍ និងវិបផតថល។

Mobile Devices (Android version 8, 10, 11, 13,14)

• Zebra full touch devices (TC15, TC2x, TC5x, TC7x, EC5x, HC2x, HC5x).
• Zebra keyboard device (MC22xx, MC33xx, MC93xx, MC94xx).
• Zebra small devices (EC3x, EC5x, WT6300).
• Zebra Android tablets (ET4X, ET5X).
• Exceptions: Mobile devices with external power packs. Support on a case-by-case basis.

ឧបករណ៍បញ្ជរ

• CC6000 (Android version 8, 10, 11, 13, 14).
• ET40 (Android version 11 and 13, 14).

UI វិបផតថល។

• Chrome version 9 or later.
• Microsoft Edge version 124 or later.

ការអាប់ដេតនៅក្នុងការចេញផ្សាយនេះ។

• Portal: AMS Server (v4.3.3)
• Kiosk: AMS (v2.2.1).
• Device: AMS (v3.2.1).

លក្ខណៈពិសេសថ្មី។
គ្មាន

របៀបប្រើ ZAMS

1. Install the mobile device application on the Android device.
2. Set up the kiosk application on Zebra’s CC6000/ET40 devices.
3. Login to the cloud resident console using the provided server access URL.
4. Follow on-screen instructions to manage and control your mobile assets.

តម្រូវការ
Refer to ZAMS Installation Guide for SSO configuration.

បញ្ហាដែលបានដោះស្រាយ

• SFDC Case # 22445897: Resolved the Historical Report issue of Device status not showing Serial Number
• SFDC Case # 19569281: Resolved the portal issue of Not able to delete Sites from ZAMS portal
• SFDC Case # 21233229 21799807: Resolved the ZAMS Application Crashes on device when SIM card is inserted
• SFDC Case # 21337611: Resolved the Bluetooth Proximity issue while using Imprivata
• SFDC Case # 21233229 21838999: Resolved the ZAMS Portal issue for user login does not work with lowercase
• SFDC Case # 21824414: Resolved the portal issue of Device Alias name not getting updated on portal with bulk upload
• SFDC Case # 21733711: Resolved the portal issue of daily scheduled report missing full Device list.
• SFDC Case # 21892256: Resolved the portal issue of External users not able to delete from the ZAMS portal
• SFDC Case # 22217520: Resolved the Historical Report Issues
• Resolved the kiosk issue of Send Alarm and RMA functionality not working in 25.1.1 release

បញ្ហាដែលគេស្គាល់

• For optimal Imprivata app performance, turn off “App Login on Reboot” and BLE proximity settings.
• Scheduled Email: To adjust for daylight saving time, update scheduled email time in the ZAMS Portal.
• Imprivata SSO មានចេតនាដោះស្រាយបញ្ហា៖
  • Avoid special characters in usernames.
  • Send login intents only when the device is outside the charger.
  • Configure ZAMS client to hide PIN UI to prevent unintended alarms.
• When pin uniqueness is set to “SITE LEVEL” for a company, company admin is unable to deactivate global users associated with their company. Pins are unique across the company / site.
• In Portal, while updating Role_Device_User, editing any field apart from PIN and Click on Save, sometimes error “PIN is already in use!” may appear.
• User login and user logout information sync between kiosk and portal takes approximately Sync_Time_Configured + up to 3 minutes. This affects “One Device One User” functionality during this window.
• For SSO enabled login users, Identity Guardian screen saver is displayed on charging screen, when device is on charge. As of now, this prevents device alias name from displaying on charging screen.
• In the portal, when an admin edits a company edit page in the Portal and enters incorrect authentication protocol information for Single Sign-On (SSO) configuration, an error “status:500, error FileNotFoundException” សារត្រូវបានបង្ហាញ (ខណៈពេលដែលអ្នកប្រើប្រាស់នឹងរំពឹងថាមានការពិពណ៌នាអំពីកំហុសដែលពាក់ព័ន្ធជាងនេះ)
• When using Single Sign-On (SSO) with SAML authentication on Portal, it is strongly recommended to follow below practices to avoid other users or malicious websites to reuse persistent cookies after logging out:
  • Use incognito mode / private mode of browser for portal usage.
  • Close the browser session after portal usage is over and log out action is completed.
• Previous version of ZAMS has a known issue when “One Device User” setting is enabled. Users may experience error “User already logged in on another device”. The current release of ZAMS addresses this error. It is recommended to delete and recreate user who has experienced this error to prevent further issues.
• For devices running Imprivata versions 7.15 and above, you might encounter an “Error to logout Imprivata” popup when placing the device in the cradle. If this issue arises, please resolve it by uninstalling and then reinstalling both the ZAMS device APK and the Imprivata APK.
• In the portal, customers should create only one Email configuration per site in the Email notification.

តំណភ្ជាប់សំខាន់ៗ
Intelligent Cabinet Support and downloads – downloads, User Guide, Installation Guide and Troubleshooting Guide

អំពីប្រព័ន្ធគ្រប់គ្រងការចូលប្រើ Zebra

Zebra Access Management System (ZAMS) is an easy to use software solution to manage and control your mobile assets. The intelligent way to keep your mobile computers safe.
ZAMS software elements contain:

1. Mobile device application and services: Provides the lock screen UI and services for the android based mobile devices.
2. Kiosk application and services: Provides on-site device management, UI and provides information to cloud-based console. The Kiosk application is designed for Zebra’s CC6000/ET40 devices.
3. កុងសូលអ្នករស់នៅលើពពក៖ Web portal that provides administration level tasks and reports. The server access location is https://zams.zebra.com/

សំណួរដែលសួរញឹកញាប់

សំណួរ៖ តើឧបករណ៍អ្វីខ្លះត្រូវបានគាំទ្រដោយ ZAMS?
A: ZAMS supports Kiosk Devices, specifically designed for Zebra’s CC6000/ET40 devices.

សំណួរ៖ តើខ្ញុំអាចចូលប្រើកុងសូលអ្នករស់នៅលើពពកនៅឯណា?
ចម្លើយ៖ អ្នកអាចចូលទៅកាន់កុងសូលអ្នករស់នៅលើពពកនៅ https://zams.zebra.com/

ZEBRA និងក្បាលសេះបង្កង់គឺជាពាណិជ្ជសញ្ញារបស់ Zebra Technologies Corp. ដែលបានចុះបញ្ជីនៅក្នុងយុត្តាធិការជាច្រើននៅទូទាំងពិភពលោក។ ពាណិជ្ជសញ្ញាផ្សេងទៀតទាំងអស់គឺជាកម្មសិទ្ធិរបស់ម្ចាស់រៀងៗខ្លួន។ © 2025 Zebra Technologies Corp. និង/ឬសាខារបស់វា។

ឯកសារ/ធនធាន

ប្រព័ន្ធគ្រប់គ្រងការចូលប្រើ ZEBRA CC6000 [pdf] សៀវភៅណែនាំអ្នកប្រើប្រាស់ ប្រព័ន្ធគ្រប់គ្រងការចូលប្រើ CC6000, ET40, CC6000, CC6000, ប្រព័ន្ធគ្រប់គ្រងការចូលដំណើរការ, ប្រព័ន្ធគ្រប់គ្រង, ប្រព័ន្ធ

ឯកសារយោង

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