Netatmo Wireless Thermostat Installation

Step 2: Installation

This section covers replacing a wireless thermostat or installing your first thermostat.

You can watch the installation video for replacing a thermostat at: http://netatmo.com/video2 ▶️

You can watch the installation video for installing your first thermostat at: http://netatmo.com/video3 ▶️

Warning!

Read these instructions carefully before starting the installation.
The Netatmo Thermostat must be installed according to applicable standards.
Before any intervention, make sure power is turned off.
The Netatmo Thermostat cannot control electric converters.

[High voltage warning symbol] ⚡⚠️

[Diagram of a circuit breaker panel with switches in the 'off' position, indicated by downward arrows]

In the box

Thermostat
Mobile stand
Relay
Boiler adapter
Mounting Plate (optional/not used in this setup)
Trim plate (optional/not used in this setup)
Color Adhesives
Power Plug (optional/not used in this setup)
Tape
3 AAA batteries
4 screws
4 screw anchors

Wiring

Open the boiler door (use the boiler manual, if necessary).

Identify the thermostat terminals in the boiler, often labeled LS-LR, TA or COM-NO. They may be identifiable thanks to a shunt between the two thermostat terminals.

If you are replacing a wireless thermostat, find your former thermostat's relay and remove it.

If you are installing your first thermostat, please remove the shunt between the two thermostat terminals.

Connect the black and grey wires of the boiler adapter cable to the thermostat terminals. These wires have no polarity.

Thermostat Terminals Diagram

[Diagram showing a connection block with terminals labeled LS/LR, TA, COM/NO. An arrow points down towards the connection points. Wires are shown connecting to these terminals.]

Note: Some thermostats are connected to different terminals (e.g., eBus, EMS...). You may need to identify the correct terminals for the Netatmo Thermostat Relay.

Wiring (Continued)

Connect the blue and brown wires of the boiler adapter cable to the power supply terminals (P/N or L/N).

Our forum can help you identify where to plug the wires in: forum.netatmo.com.

If you are unsure, send a picture of your wiring to: photo@netatmo.com. The support team will help you identify the right terminals.

230 V Power Supply Terminals Diagram

[Diagram showing a connection block with terminals labeled P/N or L/N. An arrow points down towards the connection points. Blue and brown wires are shown connecting to these terminals.]

Setting the Relay

The boiler adapter should be placed at least 30 cm away from metallic items (wiring, pipes, electrical grid...).

[Diagram showing the boiler adapter placed 30 cm away from a boiler.]

The boiler adapter can be affixed to the wall using the double-sided tape or the provided screws.

[Diagram showing two methods of affixing the boiler adapter to a wall: one with tape, one with screws.]

Testing the Relay

Connect the Relay into the boiler adapter.
Switch the power supply back on.
The Relay will blink white.

[Diagram showing the Relay being plugged into the boiler adapter.]

[Diagram of a circuit breaker panel with switches in the 'on' position, indicated by upward arrows.]

Note: If the Relay does not blink after power is restored, check the blue and brown wire connections. Ensure power is switched off before any intervention.

Testing the Relay (Continued)

Push the Relay button.
The Relay will light up white and switch on the boiler.
Push the Relay button again.
The Relay light will turn off to indicate the boiler is off.

Note: If the boiler does not switch on when the Relay light is white, the Relay may be incorrectly wired. Check the grey and black wire connections. Some boilers may take up to 20 minutes to respond. Consult your boiler's manual for the 'room thermostat' section if unsure.

Thermostat Setup

Insert the batteries into the Thermostat.
The Thermostat will display the start screen and search for the Relay.

[Diagram showing batteries being inserted into the back of the Thermostat.]

[Diagram of the Thermostat screen showing 'Desired temperature' and 'Measured temperature'.]

If the Thermostat has found the Relay, it will display the setpoint and room temperatures.

[Diagram of the Thermostat screen showing the '!' symbol.]

If the Thermostat hasn't found the Relay, it will display the '!' symbol ❗. Move the Relay closer to the Thermostat and wait until the '!' symbol disappears.

Customization

You can customize your Thermostat using one of the color adhesives.
Take off the outer frame of the adhesive.
Stick it on the back of your Thermostat.

[Diagram showing stacks of colored adhesive squares.]

[Diagram showing peeling the backing off an adhesive square.]

[Diagram showing an adhesive square being applied to the back of the Thermostat.]

Location

Clip the Thermostat onto its mobile stand and place it on a shelf in the living room.

[Diagram showing the Thermostat clipping onto a mobile stand.]

Alternatively, set the Thermostat on the mounting plate.

[Diagram showing the mounting plate being screwed to a wall, and the Thermostat being attached to it.]

Placement Guidelines:

More than 1 meter from openings (doors, windows).
Approximately 1.5 meters high.
Away from any cold or heat source (e.g., radiators, direct sunlight).

[Diagram illustrating placement: 1m from openings, 1.5m high, away from radiator.]

Test

Tap the top of the Thermostat until the screen shows "MAX". The Thermostat will switch on the boiler.
Tap the bottom of the Thermostat until it displays "OFF". The Thermostat will switch off the boiler.

[Diagram showing a finger tapping the top of the Thermostat screen, with the screen displaying MAX.]

[Diagram showing a finger tapping the bottom of the Thermostat screen, with the screen displaying OFF.]

Note: If the boiler behaves oppositely (e.g., switches OFF when MAX is displayed), you may need to change the polarity setting in the app's advanced settings after setup.

App

To use your Thermostat from your smartphone or tablet, visit:

http://therm.netatmo.com

[Icon representing a smartphone and a tablet.]

Specifications

Category	Details
SIZE	Thermostat: 83 x 83 x 22 mm
DESIGN	Designed by Starck. Translucent minimalist plexiglass cube. 5 interchangeable colors included.
SENSORS AND MEASUREMENTS	Temperature (measurement): Ranges from 0°C to 50°C, Accuracy: ± 0.1°C Temperature (setpoint): Ranges from 5°C to 30°C, Increment: 0.5°C Unit: °C
DISPLAY	Type: E-Ink Features: Energy efficient, long battery life, optimal readability.
APP AND SUPPORT	App: Free, Lifetime Support, No subscription fee. Available on App Store, Windows Phone Store, Google Play. Dashboard: Free access to online personal dashboard. Accessible from multiple devices.
WIRELESS SPECIFICATIONS	Wi-Fi: 802.11 b/g/n compatible (2.4GHz). Security: Open/WEP/WPA/WPA2-personal (TKIP and AES). Connection: Between thermostat and relay, radio long range up to 100 m.
POWER AND BATTERIES	Batteries: 3 AAA batteries. Battery Life: 2 years.
SETUP AND COMPATIBILITY	Boilers: Compatible with gas, fuel, wood boilers and heat pumps. Electrical: Switching current: max 4 A, Switching voltage: max 250 VAC, Switching power: max 120 W.
HOMEKIT	Controlling HomeKit-enabled accessories away from home requires an Apple TV (3rd generation or later) with software 7.0 or later, and an iPhone, iPad, or iPod touch with iOS 8.1 or later.

Declarations and Notices

EU Declaration of Conformity

Netatmo declares that this device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC.

Safety Warnings

This device must be installed according to applicable norms.
Use only with the supplied power plug adaptor and boiler adaptor.
This device is for indoor use only.
Before inserting batteries, check that contacts are clean. Note polarity (+/-).
Do not throw batteries into fire, short-circuit, or dismantle them. Keep away from children.
Seek medical attention immediately if a battery is swallowed.
Do not attempt to repair the device yourself; customer service is available.
Unauthorized changes may void the user's authority to operate the equipment.
Thermostat and relay insulation: class II devices.
This device is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience/knowledge, unless supervised or instructed by a responsible person.
Children should be supervised to ensure they do not play with the appliance.

Legal Notice

Use of the HomeKit logo signifies that the accessory is designed to connect specifically to iPod, iPhone, or iPad and has been certified to meet Apple performance standards. Apple is not responsible for the operation or compliance with safety/regulatory standards. Use with iPod, iPhone, or iPad may affect wireless performance.

Compliance Statements

FCC: This equipment complies with FCC RF radiation exposure limits for an uncontrolled environment. It must be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operated with any other antenna or transmitter.
Canada (IC): This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation.
IDA (Singapore): Complies with IDA Standards.

[PDF document icon] http://support.netatmo.com

[CE mark] [Recycling symbol] [Battery disposal symbol]