Quick Start Guide
Q15 Max Wireless Custom Mechanical Keyboard
If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.
1. Connect 2.4 GHz Receiver
Connect the 2.4 GHz recerver to the device USB port.
Switch toggle to 2.4 GHz mode
Note: For the best wireless experience, we recommend using the extension adapter for receiver and putting the 2.4 GHz receiver somewhere on your desk close to your keyboard for a low rate of latency and fewer signal interferences.
2. Connect Bluetooth
Switch toggle to Bluetooth
Press Fni + Q (for 4 seconds) and pair with device named Keychron Q15 Max
Connect Cable
Switch To The Right System
Please make sure the system toggle on the top left corner has been switched to the same system as your computer’s operating system.
The Backlight
Press Fn1 + A to change the lighting effect
Press Fni + Caps to turn the backlight on/off
Adjust The Backlight Brightness
Press Fn1 + S to increase the backlight brightness
Press Fni + X to decrease the backlight brightness
The Layers
There are five layers of key settings on the keyboard,
The layer 0 is for the Mac system.
The layer 1 is for the Windows system.
The layer 2 is for the Mac Multimedia keys.
The layer 3 is for the Windows Multimedia keys.
The layer 4 is for the Function keys.
If your system toggle is switched to Mac, then the layer 0 will be activated.
If your system toggle is switched to Windows, then the layer 1 will be activated.
The Keychron Launcher App
Please visit launcher.keychron.com to access the Keychron online launcher app. This app enables users to remap keys, adjust key actuation points, assign multiple commands to a single key, enter game controller mode, and more.
If it cannot recognize your keyboard, please reach our support to get instruction.
“The online launcher App can only run on the latest version of Chrome, Edge, and Opera browsers yet.
*The online launcher App only works when the keyboard is connected by wire to the computer.
Factory Reset
Troubleshooting? Don’t know what’s going on with the keyboard?
Factory reset your keyboard
- Power on your keyboard.
- Press and hold Fn2 + J + Z (for 4 seconds). The keyboard backlight will flash in red quickly for 3 seconds, indicating that the keyboard has been reset.
Flash your keyboard firmware
- Visit launcher.keychron.com to open the online Launcher web app.
- Ensure the keyboard is in Cable or Wired mode and plug in the power cable.
- Find the ‘Firmware Update’ tab on the left side of the Launcher and connect your keyboard with it.
- Follow the instructions on the Launcher and complete the firmware update.
*Step-by-step guide, search the keyword “firmware” on keychron.com.
Warranty
The keyboard is highly customizable and easy to be rebuilt.
If anything goes wrong with any of the keyboard components of keyboard during the warranty period, we will only replace the defective parts of the keyboard, not the whole keyboard.
Not Happy
support@keychron.com
Documents / Resources
 | keychron Q15 Max Wireless Custom Mechanical Keyboard [pdf] User Guide Q15 Max Wireless Custom Mechanical Keyboard, Q15 Max, Wireless Custom Mechanical Keyboard, Custom Mechanical Keyboard, Mechanical Keyboard, Keyboard |