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KEYCHRON Q12 HE Wireless Custom Keyboard
INTRODUCTION
If you are a Windows user, please find the appropriate keycaps in the box, then follow the instructions below to find and replace the following keycaps.
Quick Start Guide
Connect Cable
Connect Bluetooth
- Switch toggle to Bluetooth
- Press fn + 1 (for 3 seconds) and pair with the device named Keychron Q12 HE.
Connect Cable
- Switch toggle to 2.4GHz mode
- Press fn+4 (for 3 seconds)
- Connect the 2.4 GHz receiver to the device’s USB port.
Use Extension Adapter
- Note: For the best wireless experience, we recommend using the extension adapter for the receiver and putting the 2.4 GHz receiver somewhere on your desk close to your keyboard for a low rate of latency and fewer signal interferences.
Switch To The Right System
- Please make sure the system toggle on the top left corner has been switched to the same system as your computer’s operating system.
The Backlight
- Press fn + Q to change the lighting effect
- Press fn + tab to turn the backlight on/off
Adjust The Backlight Brightness
- Press fn + W to increase the backlight brightness
- Press fn + S to decrease the backlight brightness
The Layers
- There are four layers of key settings on the keyboard. Layers 0 and 1 are for the Mac system. The layer 2 and layer 3 are for the Windows system.
- If your system toggle is switched to Mac, then the layer 0 will be activated.
- If your system toggle is switched to Windows, then the layer 2 will be activated. Remember that if you are using it in Windows mode, please make changes to the layer 2 instead of the top layer (the layer O).
- This is a common mistake people are making.
The Keychron Launcher App
- Please visit launcher.keychron.com to access the Keychron online launcher app. This app enables users to remap keys, adjust key actuation points, assign multiple commands to a single key, enter game controller mode, and more.
- If it cannot recognize your keyboard, please reach our support to get instructions.
- The online launcher app can only run on the latest versions of Chrome, Edge, and Opera browsers yet.
Factory Reset & Firmware Update
Troubleshooting? Don’t know what’s going on with the keyboard?
Factory reset your keyboard
- 1. Power on your keyboard.
- 2. Press and hold fn + J + Z (for 3 seconds). The keyboard backlight will flash in red quickly for 3 seconds, indicating that the keyboard has been reset.
Flash your keyboard firmware
- Visit launcher.keychron.com to open the online Launcher web app.
- Ensure the keyboard is in Cable or Wired mode and plug in the power cable.
- Find the ‘Firmware Update’ tab on the left side of the Launcher and connect your keyboard to it.
- Follow the instructions on the Launcher and complete the firmware update.
- Step-by-step guide: search the keyword “firmware” on keychron.com.
- Not Happy
Documents / Resources
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KEYCHRON Q12 HE Wireless Custom Keyboard [pdf] User Guide Q12 HE Wireless Custom Keyboard, Q12 HE, Wireless Custom Keyboard, Custom Keyboard, Keyboard |