jtech SPOTCALL Alphanumeric Pagers User Guide

JTECH SPOTCALL Alphanumeric Pagers

Overview

JTECH® SPOTCALL uses push-button transmitters to send page alerts to staff alphanumeric pagers, with vibration-based paging and standby operation after each alert.

Specifications

Quick Start Guide

1. Place the Push Button Transmitter: Set it on a table/counter away from heat and humidity (or secure it with Velcro).
2. Install/Prepare the RALPHA battery: Unlock the battery cover, slide it off, insert the battery, slide the cover back on, then lock it in place.
3. Set up STFIQ charging (if using charging base): Plug the power supply into the charging base, then into a 110–240V outlet. Insert all pagers into the charging base.
4. Set up STFIQ without charging base (if applicable): Plug the cable into a USB port/charger (not included), then connect the Micro USB to the side of the pager.
5. Hand out pagers: Remove pagers from the charging base (they will “demo” each time they are removed) or store them in a basket.
6. Operate: Press a button on the push-button transmitter to send the page to the corresponding pager. Confirm with the transmitter’s red light (two seconds).

Components

• Push Button Transmitter
• Alpha Pagers (RALPHA & STFIQ)
• Charging Base (with power supply – STFIQ Only))
• USB A to Micro USB Cable (Optional – STFIQ Only)

Equipment Setup

1. Step 1 – Push Button Setup
   • Place the Push Button Transmitter in a convenient location (Table, Counter) away from heat and humidity. (For more installation information)
2. Step 2 – RALPHA (Battery Installation)
   • On the back, push the clear lock up to unlock the battery cover. Slide the battery cover off. Once opened, insert the battery. Slide the cover back on and push the clear lock down to secure the battery cover in place.
   • Step 2a – STFIQ (with Charging Base)
   • Plug the power supply into the charging base and then into a standard 110-240v outlet. Insert all pagers into the charging base.
   • Step 2b – STFIQ (Without Charging Base)
   • Plug the cable into a USB port/charger (not included) and then plug the Micro USB into the side of the pager.
   • A Surge Protector is recommended on all charging bases.

System Operation

Placing the Push Button Transmitters:

• Place transmitters in a convenient location wherever you need them. You can simply set the transmitter on a counter or table, or you can Velcro it down to secure it.
• These transmitters can still have their batteries replaced with properly installed Velcro on the bottom side of the transmitter.

Handing out the pagers:

Give the staff member a pager. Tell the staff member the pager will alert when they are needed. The default page for this system is programmed for the pager to vibrate for 8 seconds. After the pager is finished vibrating, it automatically goes back into standby mode, waiting for the next page. Hand the pagers out from the charging base (they will “demo” page each time they are removed from the stack), or you can simply store them in a basket and hand them out. A fully charged pager will function all day without being recharged. You can reset a pager by inserting it into the charging base.

Paging the watch pager:

• Push Button Transmitters come with 1 or 3 buttons. Press one of the buttons and the page will be sent to the corresponding pager. A red light will display for two seconds indicating a successful page.

Example:

• If you push the #3 button on Push Button Transmitter #3, the corresponding pager (Shown below) will display a message “Manager to Table 3”

Attaching to a Surface

• Remove the paper backing from one side of the included double-sided foam adhesive.
• Attach the foam adhesive to the back of the push-button transmitter.
• Remove the remaining paper backing from the other side of the foam adhesive.
• Firmly press the transmitter onto the desired table or wall surface.
• Click for Instructional Video

Optional Holder – Clear or Black (Sold Separately)

• Create 2” x 2” Button Label
• Open Holder – Splits into two halves.
• Place Label using indent guides between the top and bottom.
• Place or adhere the button in the space provided.
• Align the top and bottom to enclose the label between.
• Click for Instructional Video

CUSTOMER SERVICE

• JTECH Global Enterprises Inc., 1965 Evergreen Blvd, Suite 300, Duluth, GA 30096
• 18003216221
• wecare@jtech.com

Troubleshooting

• Pager needs resetting: Insert the pager into the charging base to reset it.
• Pager behavior on removal from charging base: If the pager “demos” when removed, this is expected behavior described in the manual.
• Charging base power setup concern (STFIQ): If you are using the charging base, connect it to a standard 110–240V outlet; the manual recommends using a surge protector on charging bases.