RC3000 Remote Controller

JetWave Remote Controller User Manual

Provided by JetWave Technology Co., Ltd.

Specifications

The JetWave Remote Controller features a touch screen, intercom button, gear down button, audio speaker, microphone, OK/Power button, gear up button, wristband, NFC magnetic charging port, trigger, and lanyard hole.

• Display: Touch Screen
• Connectivity: NFC, Wireless (for board pairing)
• Power: Rechargeable via Magnetic Charging Port
• Controls: Intercom, Gear Up/Down, OK/Power, Trigger
• Audio: Speaker, Microphone
• Wearability: Wristband, Lanyard Hole

Usage Instructions

1. Connection & Pairing

Remote Control Pairing

1. Press and hold the power button on the remote control for 3 seconds to power on. The remote will vibrate.
2. The remote will display “Device Searching…”. Ensure the Board Battery is inserted and the Board’s lid is closed.
3. Select “Search Pairing” on the remote.
4. Wait for the remote to search for devices.
5. Select your Board (e.g., “JWABCDE”) from the list.
6. Once connected and paired, the remote will display “GO km/h” and other ride information.

Note: When the board is turned on for the first time, it will be automatically activated after the battery is installed (ensure a network connection). The remote control’s network must be normal for successful board activation.

Device Upgrade

JetWave devices support OTA upgrades. Regularly check for firmware upgrades for the best user experience. Refer to the “Advanced Operations” section for details.

2. Initial Device Binding (Recommended for Board Owners)

Binding your device with the app allows access to session records, safety zones, and warranty activation.

1. Ensure the remote control is successfully connected to the board.
2. Swipe down on the remote control screen to access “Remote Controller Settings”.
3. Click “About”.
4. Click “Bind ID”. This will display a QR code.
5. Open the JetWave App on your smartphone.
6. On the Device page, tap the “+” icon.
7. Scan the QR code displayed on the remote control with the app.
8. After successful binding, the app will display device information, and the controller will show the bound ID.

Note: Additional warranty benefits beyond standard coverage are only available to the original owner after binding. See the JetWave website for complete warranty terms.

3. User Login (Optional)

Logging in allows you to view your ride sessions.

Login Method 1: Scan with APP

1. Swipe up on the remote control screen to access the login screen.
2. Select “Log In with APP Scan”.
3. In the JetWave App, go to “Personal Center” and tap the scan icon.
4. Scan the QR code displayed on the remote control.

Login Method 2: Account Login

1. Swipe up on the remote control screen to access the login screen.
2. Click “Account Login”.
3. Enter your JetWave ID.
4. Enter your password.
5. Click “Submit” to log in.

Tip: Get your JetWave ID/password from the App’s Personal Center > Avatar > Personal Information. Riders can view sessions on devices they log into. Device owners can view all records for their devices.

4. Mode Selection & Gear Setting

Choose from three control modes: Beginner, Sport, and Wild.

1. Swipe down on the remote control screen to access “Settings”.
2. Select “Mode Settings”.
3. Choose your desired mode (Beginner, Sport, or Wild) based on your proficiency level.
4. Each mode has different gear settings. Press the “Gear Up Button” to increase the gear and the “Gear Down Button” to lower the gear.

5. Ending Your Ride

1. Hold the power button for 3 seconds to end your ride and sync data to the app.
2. To power off, continue holding the power button until the shutdown screen appears, then slide to confirm.
3. For a force shutdown, hold the power button for 10 seconds.

Note: View your session log in the app (Personal Center > Ride History). Session records are only valid when logged in before riding.

Advanced Operations

Firmware Upgrade

1. Power on the remote control and ensure it is connected to the board and online.
2. Swipe down on the remote control screen to access “Settings”.
3. Click “Firmware Upgrade”.
4. Review the current versions. Click “Firmware Upgrade” to update all modules with a “NEW” status.
5. For a system upgrade, swipe left and click “Upgrade Now”.
6. Click “Check Version” to upgrade automatically. The remote will restart after the upgrade is complete.

Troubleshooting

• Remote not powering on: Ensure the remote is charged. Connect it to the magnetic charging port.
• Remote not pairing with board:
  • Ensure the board battery is inserted and the lid is closed.
  • Check if the remote control has a normal network connection.
  • Try restarting both the remote and the board.
  • Ensure both devices are within range.
• App not binding device:
  • Ensure the remote is successfully connected to the board.
  • Check your app’s internet connection.
  • Ensure you are scanning the correct QR code (from “Bind ID” on the remote).
• Cannot log in:
  • Verify your JetWave ID and password.
  • Check your remote’s network connection.
  • If using app scan, ensure the app is connected to the internet.
• Session records not appearing in app: Ensure you were logged into your account on the remote control before starting your ride.

FAQ

How do I power on the remote control?
Press and hold the power button for 3 seconds.
How do I power off the remote control?
Hold the power button for 3 seconds until the shutdown screen appears, then slide to confirm. For a force shutdown, hold for 10 seconds.
What are the different control modes?
There are three modes: Beginner, Sport, and Wild, each with adjustable gear settings.
Why should I bind my device to the app?
Binding allows you to access session records, set safety zones, and activate your product warranty.
How do I check for firmware updates?
Swipe down on the remote, go to “Settings,” then “Firmware Upgrade.”
Can I use the remote without logging in?
Yes, but you won’t be able to view your ride session history in the app.
Where can I find my JetWave ID and password?
In the JetWave App, go to Personal Center > Avatar > Personal Information.

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JetWave Remote Controller
JetWave Technology Co., Ltd.

Product component name
Remote Controller

Touch Screen
Intercom button Gear Down Button

Audio speaker
Microphone OK / Power Button Gear Up Button

Wristband

NFC Magnetic Charging Port
Trigger
Lanyard Hole
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-Connection & Pairing
Remote Control Pairing
Press and hold the power button on the remote control for 3 seconds, to poweron. Connect the paired Board according to the prompt .

NA km/h

E

NA

F

Press to Search

Device Searching… You need insert Board Battery and Close Lip

Press Power Button 3s (vibrates on)

Select “Search Pairing”

Waiting for search

Select devices
JWABCDE

GO

km/h
Beginner

E

%

F

Trip

km F LY I N G

km/h Max Speed

When it is turned on for the first time, the board will be automatically activated after the battery is installed (please ensure a network connection).
Check whether the network of the remote control is normal. Only when the network is normal can the board be successfully activated

Choose Board from list

Connected and paired

Device Upgrade
JetWave devices support OTA upgrades. We highly recommend regularly checking for firmware upgrades and updating to the latest version for a better user experience. Refer to P41 for details.
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Initial Device Binding
For board owners, it is recommended to scan the QR code with the App to bind the device in order to enjoy more services, such as remotely accessing device session records, setting safety zones, and activating product warranty periods.
Open the QR code on the remote control when successfully connected to the board .

Scan the code with the APP to bind the device

Swipe down to pop up the Remote Controller Settings

Click “About”

Click “Bind ID”

Show QR code.

2 In app, tap “+” on Device pageScan QR code.

11:03

5G
Scan

3 After successful binding, the APP device interface will display the bound device information; the controller will display the bound ID information.

Scan the QR code on Controller to login or bind the device

Warranty period varies by region and usage. Additional warranty benefits beyond standard coverage are only available to the original owner after binding. See JetWave website for complete warranty terms.
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-Operation Guide

User Login (Optional)

Login Method 1: Open the “Login” interface on the remote control and log in by scanning the code with the APP.

11:03

5G

Log In with APP Scan

Device SN: Account Login

Swipe up to access login screen

In APP, go to Personal Center and tap scan icon

Login Method 2: Enter the JetWave ID and password on the remote control screen to complete the login.

Log In with APP Scan
Device SN: Account Login

Click “Account Login”

Enter JetWave ID

Enter password

Submit to login

Get your JetWave ID/password from APP Personal Center > Avatar > Personal Information. Riders can view sessions on devices they log into. Device owners can view all records for their devices.
—

Mode Selection & Gear Setting
Choose between three control modes (Beginner/Sport/Wild) based on your skill level.

Swipe down for Settings

Select Mode Settings

Mode Settings Mode

Beginner

Sport

Wild

Geo-Fence

Choose your mode

Beginner
Sport
Wild
Select the corresponding mode according to your proficiency level

Each mode has different gear settings that you can adjust as needed.

1
2
3
4
5
6
7 8 Beginner
9
10
11
12
13
14
15

1
2
3
4
5
6 Sport
7
8
9
10

Wild 1

Press the button to increase gear

Pressing this button will lower the gear position —

Ending Your Ride
Hold the power button for 3 seconds to end your ride and sync data to the app.

To power off, hold until shutdown screen appears, then slide to confirm. For force shutdown, hold for 10 seconds.

Slide to Power Off

View Session Log in app (Personal Center Ride History). Note: Session records are only valid when logged in before riding.
—

– Advanced Operations
Firmware Upgrade
Power on remote control,ensure connection to board and online. 2 Swipe down and select firmware upgrade option. 3 Review current versions. Click “Firmware Upgrade” to update all modules with “NEW” status.

Swipe down Settings

Click “Firmware Upgrade”

Click “Upgrade Now”

Upgrade completed

4 For system upgrade, swipe left and click “Upgrade Now”. 5 Click “Check Version” to upgrade automatically. Remote will restart after upgrade.

Software Update
Model RC2000
Hardware RC2000_MB_v1.0
OS RC2000-v1.0-20241207-19:13:12

System upgrade
Click to upgrade
The latest version RC2000-v1.0-20241207-19:13:12

Swipe left to system upgrade

Click “Upgrade Now”

Click “arrow” to start

Remote control battery must be above 50% before upgrading.

Wait for restart

—

Remote Control Re-Pairing
If the remote control loses connection or is replaced, you’ll need to pair it with the surfboard. Power on the board with battery installed.

2 Turn on the remote control, click search, find the board’s Bluetooth signal, and select it to connect.

NA km/h

E

NA

F

Press to Search

Device Searching… You need insert Board Battery and Close Lip

Select devices
JWABCDE

Turn on the device and click” search”

Click “Search & Pair”

Wait for the search

Select the board that need to be connected

—

Remote Control Calibration
Power on remote control in end-of-session state 2 Go to Settings Remote Control Calibration 3 Follow prompts to calibrate throttle trigger by fully pressing and releasing multiple times

Fully Release & Press Trigger,Rrpeat Twice
Calibration

Swipe down for Settings

Click “Remote Control Calibration”

Click “Calibrate”

Remote Control Network Status Checking
Network must available at first power-on for successful board activation. Power on remote control, swipe down for settings.
2 Go to System Parameters Network Settings. 3 Check network status – contact support if not normal.

Press and release throttle fully

Swipe down Settings

Click “System Parameters” Click “Network Settings” Check “Network Status”

JetWave provides 2 years of free 4G data. After expiry, users should renew their subscription or use a WiFi hotspot.

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– Technical Specifica

Item
Model Screen Touch Audio Buttons Sensor Mobile Network Bluetooth Wi-Fi NFC GNSS Vibration Motor Gyroscope Protection Rating Operating Time Battery Charging Specs Operating Temperature

RC3000

Specification

2.8-inch 240×320, Transflective Screen

Multi-touch

Built-in Mic, Speaker

PTT button, OK button, Up button, Down button

Hall Sensor

4G data communication, built-in eSIM

Supported

Supported

Supported

GPS, GLONASS, Galileo, BeiDou

Supported

Supported

IP68

6 hours

3.65V, 3500 mAh, 12.78Wh

Magnetic contact charging, fully charged in 2 hours

055

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– Compliance Information
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved could void the user’s authority to operate the equipment.
SAR Information
This Smart Controller meets government requirements for radio wave exposure. The FCC SAR limit is 1.6 W/kg averaged over one gram of tissue.
FCC ID: BQTS-RC Highest reported SAR value: . W/kg (body-worn) This device was tested for body-worn operation with the back of the device kept 0 mm from the body. To maintain FCC RF exposure compliance:
Use accessories that keep a 0 mm separation between the body and the back of the device. Belt clips, holsters, and similar accessories must not contain metal components. Avoid using accessories that do not meet these requirements.
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure requirements, a minimum separation distance of 0 mm must be maintained between the user’s body and the device, including the antenna.
Third-party belt clips, holsters, and similar accessories used with this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.
15.105 Information to the user. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/TV technician for help.
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