JADENS PD-A4 A4 Printer
Product Information
- Product Name: PD-A4
- Version: 1.0
- Type: A4 Printer
- Power Source: Charged with mobile phone charger or power bank (Input Power: 5V 2A)
- Paper Width: 57mm to 216mm (2.24 inch to 8.5 inch)
- Auto Power Off: The printer will automatically power off after 20 minutes without operation. You can set the timer in the app.
Product Usage Instructions
- Printing with Smart Phone App:
- Double click the power button to print the QR code to connect the printer with the smart phone app.
- Click once to terminate printing.
- Paper Limiter Usage Method:
- Adjust the paper limiter to fit your paper width (57mm to 216mm).
- Roll Paper Installation Guide:
- Press the buttons at the same time to open the cover.
- Load roll paper with the printing side facing up and in the correct direction.
- Press to close the cover.
- Fold Paper Installation Guide:
- Make sure that the paper house is empty and the cover is tightly closed.
- Align the paper with the paper inlet and insert it until it is sucked in and cannot be pulled out.
- Tear off excess paper.
- Mobile App Printing:
- Press and hold the power button for 2 seconds to turn on the printer.
- Download and install the [PrintGo] app on your smart phone.
- Connect your device to the printer using either Option 1 or Option 2 as described in the manual.
- Select and edit the content to be printed in the app, confirm and print.
- Computer Printing:
- Press and hold the power button for 2 seconds to turn on the printer.
- Connect the printer to the computer using the original type-C data cable.
- Download and install the printer driver from the website provided.
- When printing the required documents, select the printer to print.
- Cleaning the Printer Head:
- Follow the instructions provided in the user manual for cleaning the printer head.
- Customer Support:
- For any trouble or questions regarding installation and usage, please contact support@jadens.com or call 1-833-470-2950 between 10am and 10pm EST.
- Additional support can be found at support.jadens.com.
Product Sketch
Power Indicator Status
- Green light on: Normal use status/full charged.
- Red light on: Cover opened/No paper/Over-heat/Charging.
- Green light flashing: When paper suction mode, please feed fold paper.
- Red light flashing: Low battery, please charge in time.
Paper Limiter Usage Method
Tips:
- Auto Power off: The printer will automatically power off after 20 minutes without operation. You can set the timer in the app.
Charging Instructions
- 5V – 2A input, recommend to use mobile phone charger for charging.
- Recommend to charge the battery fully before using.
- Please charge it every 3 months if you don’t use it for a long time, to avoid the long time natural loss of lithium battery and can not be charged.
Roll Paper Installation Guide
- Open the cover
- Roll paper direction
- Load paper
- Press to close the cover
Fold Paper Installation Guide (Make sure there is no roll paper in the printer)
- Take out paper
- Loading paper
- Tear paper
Mobile APP Printing
- Press and hold the power button for 2 seconds to turn on the printer and green light on.
- Download and install [PrintGo] APP in your smart phone.
Connect your device:
- Option1: Open the App, and search for the connected printer according to the prompts in the App.
- (Tips: Don’t connect printer in the mobile phone Bluetooth settings.)
- Option2: Open the APP, scan the device connection QR code by printing from printer after double clicking the power button.
- Select and edit the content to be printed in the App, confirm and print.
App download:
- Search for [PrintGo] on Google Play or AppStore.
- Scan the following QR code to download APP.
Computer Printing
- Press and hold the power button for 2 seconds to turn on the printer.
- Connect the printer to computer with the original type-C data cable.
- Download and install printer driver.
- When printing the required documents, select the printer to print.
Driver installation: Visit the website https://jadens.com/pages/download-video to download and install printer driver. Driver version may be updated, please see latest info at support.jadens.com.
Clean the Printer Head
- Please turn off the printer and open the printer cover and take out the paper.
- Dip a cotton cloth or cotton swab with medical alcohol, and wipe gently along the center to the periphery of the printer head.
- After cleaning the printer head, do not use the printer immediatelv. Please wait for 1 to 2 minutes, and then use the printer after the alcohol has completely evaporated.
Thanks for choosing us!
Customer Support: Please kindly contact us if you have any touble or question when installing and using.
- support@jadens.com.
- 1-833-470-2950
- at 10am to 10pm EST
- support.jadens.com.
- How can we help you today?
- Enter your questions here
Scan the below OR code to talk with us
Customer Support
- Scan or upload this OR code
- using the WhatsApp camera i to add us
Extended Warranty
Please contact warranty@jadens.com to extend the warranty to 3 years with your order No.
Documents / Resources
 | PD-A4 A4 Printer |
References
- Shipping Label Printer Download the driver — JADENSjadens.com
- Support : Jadenssupport.jadens.com
- User Manualmanual.tools
Published: August 24, 2023
Updated: April 13, 2026
how do you get the paper roll out?
How do I remove or exchange the paper roll in the JADENS PD-A4 printer?
To remove or exchange the paper roll in your JADENS PD-A4 printer, follow these steps:
Note: If the power indicator light is solid red, it may indicate the cover is currently open or the printer is out of paper.
Read the full Q&A page