Strategy MCE Software

以上view

• The Managed Cloud Enterprise service (“MCE” or “MCE Service”) is a Software-as-a-service (“SaaS”) offering that Strategy manages on its customers’ behalf in an Amazon Web Services, Microsoft Azure, or Google Cloud Platform environment that includes access to, collectively, (a) the “Cloud Platform” version of Strategy software products (an optimized version of the Strategy software platform built specifically for deployment in an Amazon Web Services, Microsoft Azure, or Google Cloud Platform environment) licensed by the customer; (b) Cloud Support, as described below; and (c) Cloud Architecture, as described below. Strategy’s SaaS delivery model is designed to allow businesses to consume the Strategy Analytics and
• Mobility platform in a single tenant architecture (unless otherwise described in AI Capabilities) without the need to deploy and manage the underlying infrastructure.
• MCEは、Microsoft Azure、Amazonが提供するクラウドネイティブサービスを使用した分散コンピューティングアーキテクチャを提供します。 Web Services or Google Cloud Platform. As this technology evolves, Strategy continually incorporates new services that allow for increased availability, security, or performance to ensure the latest architecture is available to our customers. At the core of the solution are Strategy Analytics and Mobility, a secure, scalable, and resilient business intelligence enterprise application platform.
• MCE also includes the elements needed to operate, access, and manage the intelligence architecture. Users are provisioned with their own dedicated intelligence architecture based on a reference architecture. Once provisioned, users can develop, tailor, and manage the application components to meet their respective needs. Based on this operating model, customers administer and control the Analytics and Mobility solution while Strategy maintains the supporting cloud-based infrastructure.

クラウドサポート

• As a Managed Cloud Enterprise service customer, you will receive “Cloud Application Support” (“Cloud Support”) in which our Cloud Support engineers will provide ongoing support over your MCE Service term to assist in maximizing the performance and agility—and minimizing the cost— of your Strategy Cloud Platform deployment.
• Cloud Support includes environment configuration (setting up customer accounts in a selected region and CIDR for VPC/VNETs/Subnets), enterprise data warehouse integration (including modifying the Strategy configuration for data warehouse connections and opening any connectivity for external data warehouses), authentication (SSO/OIDC), and application integration.
• Additionally, Standard Support for the Cloud Platform version of Strategy Products is provided with the licenses for such Products pursuant to your contract with Strategy and our Technical Support Policies and Procedures, except that all MCE customers are entitled to four Support Liaisons (as defined in the Technical Support Policies and Procedures). Strategy Cloud Elite Support is sold to MCE Service customers as an add-on offering to standard Cloud Support. A subscription to
• Cloud Elite Support provides MCE Service customers, among other benefits, with enhanced initial response times for P1 and P2 issues, four additional Support Liaisons (eight total), weekly case management meetings, and customizable system alerts. Strategy’s Cloud Support Offerings are detailed below in Appendix A.
• 著作権 © 2026 Strategy. All Rights Reserved.
• 生産施設がtage issue occurs, Strategy reserves the right to fix the issue on behalf of the customer without pre-authorization. If a support issue is logged and determined through the diagnosis that the Root Cause Analysis (RCA) indicates the stated issue is due to a customer-specific customization of the Strategy application, the Cloud Support team will provide the customer with available options to resolve the issue. These solutions may require the purchase of Strategy Professional Services for additional assistance, depending on the complexity of the issue.

クラウドアーキテクチャ
MCE サービスの一部として提供されるクラウド アーキテクチャは、エンタープライズ グレードのデータ設計とガバナンスを提供する最適化されたリファレンス アーキテクチャであり、(a) シングル インスタンス アーキテクチャまたは以下に詳述する高可用性 (HA) MCE アーキテクチャ構造のいずれかを通じて構成された SaaS 環境を実行するために必要なクラウド アーキテクチャ コンポーネントと、(b) MCE サービス オファリングのインフラストラクチャおよびアーキテクチャ コンポーネントを正常に実行するために必要なサポート サービスおよびコンポーネントであるクラウド環境サポートで構成されます。

クラウドインフラストラクチャ
Our MCE Service offers a single-tenant platform architecture built based on industry, best practices for security, compliance, and availability. All offerings are fully managed cloud environments with 24/7 availability and separate metadata servers, load balancers, firewalls, data egress, and other services to ensure ease of use. This cloud infrastructure (“Additional SaaS Components”) is available in several configurations, as described below:

1. Cloud Architecture – Tier 1 オペレーティング環境 (注文では「Cloud Platform for AWS-Tier 1-MCE」または「Cloud Platform for Azure-Tier 1-MCE」または「Cloud Platform for GCP – Tier 1 – MCE」と指定) で提供されるクラウド インフラストラクチャには、次のコンポーネントが含まれます。
   • 最大1GBのRAMを備えた256つの本番インスタンス。
   • 最大1GBのRAMを搭載した非本番インスタンス128つ。
   • 最大 1 GB の RAM を備えた非本番環境の Windows インスタンス 32 つ
2. The cloud infrastructure provided with the Cloud Architecture – Tier 2 operating environment (designated on an order as “Cloud Platform for AWS-Tier 2-MCE” or “Cloud Platform for Azure-Tier 2-MCE” or “Cloud Platform for GCP – Tier 2
   • MCE には次のコンポーネントが含まれます。
   • それぞれ最大 2 GB の RAM を備えた 512 つの実稼働インスタンス (HA)。
   • 最大1GBのRAMを搭載した非本番インスタンス256つ。
   • 最大 1 GB の RAM を備えた 32 つの非本番環境 Windows インスタンス。
3. The cloud infrastructure provided with the Cloud Architecture – Tier 3 operating environment (designated on an order as “Cloud Platform for AWS-Tier 3-MCE” or “Cloud Platform for Azure-Tier 3-MCE” or “Cloud Platform for GCP – Tier 3 MCE”) includes the following components:
   •  それぞれ最大 2 TB の RAM を備えた 1 つの実稼働インスタンス (HA)。
   • 最大1GBのRAMを搭載した非本番インスタンス512つ。
   • 最大1GBのRAMを搭載した非本番インスタンス256つ。
   •  それぞれ最大 2 GB の RAM を備えた 64 つの非本番環境 Windows インスタンス。
4.  Cloud Architecture – Tier 4 オペレーティング環境 (注文では「Cloud Platform for AWS-Tier 4-MCE」または「Cloud Platform for Azure-Tier 4-MCE」または「Cloud Platform for GCP – Tier 4 – MCE」と指定) で提供されるクラウド インフラストラクチャには、次のコンポーネントが含まれます。
   •  それぞれ最大 2 TB の RAM を備えた 2 つの実稼働インスタンス (HA)。
   • 最大1TBのRAMを搭載した非本番インスタンス1つ。
   • 最大1GBのRAMを搭載した非本番インスタンス512つ。
   •  それぞれ最大 2 GB の RAM を備えた 64 つの非本番環境 Windows インスタンス。
5. クラウド アーキテクチャ – 標準サービス (注文では「クラウド アーキテクチャ – AWS」または「クラウド アーキテクチャ – Azure」と指定) には、次のコンポーネントが含まれます。
   • 最大1GBのRAMを搭載した512つのプロダクションノード。
   •  最大1GBのRAMを搭載した非本番開発ノード64台。
   • 最大 1 GB の RAM を搭載した 32 つの非実稼働ユーティリティ ノード。
6. Additional nodes are also available to purchase through the execution of an order as an add-on to this offering. Each additional node purchased is for use in either production or non-production environments and includes up to 512 GB RAM. A customer may purchase additional nodes to create a HA production instance (inclusive of a high-performance file システムとして使用することも、品質保証や開発のための独立したスタンドアロン環境として使用することもできます。
7. The Cloud Architecture – Small offering (designated on an order as “Cloud Architecture – AWS Small” or “Cloud Architecture – Azure Small”) is available for purchase by certain small to medium-sized customers with less complex requirements and includes the following components:
   •  最大1GBのRAMを搭載した128つのプロダクションノード。
   • 最大 1 GB の RAM を搭載した 16 つの非実稼働ユーティリティ ノード。
8. クラウド アーキテクチャ - GCP 標準サービス (注文では「クラウド アーキテクチャ - GCP」と指定) には、次のコンポーネントが含まれます。
   • 最大1 GBのRAMを搭載した640つのノード。
   •  最大 1 GB の RAM を搭載した 32 つの非実稼働ユーティリティ ノード。
9. Additional GCP nodes are also available to purchase through the execution of an order as an add-on to this offering. Each additional node purchased includes up to 640 GB RAM. A customer may purchase additional nodes to create a HA production instance (inclusive of a high-performance file システムとして使用することも、品質保証や開発のための独立したスタンドアロン環境として使用することもできます。
10. H. Cloud Architecture – GCP Small オファリング (注文では「Cloud Architecture – GCP Small」と指定) は、要件がそれほど複雑でない特定の中小規模のお客様が購入でき、次のコンポーネントが含まれます。
    • 最大1 GBのRAMを搭載した128つのノード。
    • 最大 1 GB の RAM を搭載した 16 つの非実稼働ユーティリティ ノード。

これらのサービスは、Microsoft Azure、Amazonからお客様に代わって調達されます。 Web Services, or Google Cloud Platform to host the Strategy Cloud Platform in an MCE and will be operated out of a mutually determined data center location. As part of these additional SaaS components, we will also provide you with Cloud Environment Support for your instance-based deployments and container-based deployments, as further described in this Guide, which includes support of your Strategy Cloud Platform  managed by Strategy experts in the MCE. Such support also includes 24/7/365 system monitoring and alerting, daily backups for streamlined disaster recovery, updates and quarterly system review、年次コンプライアンスチェック、セキュリティ認証も提供されます。さらに、すべてのMCEのお客様は、追加料金なしで毎月最大1TBのデータ送信を受けることができます。MCEの四半期サービスの一環として、view, we will advise you if your monthly data egress usage is close to or exceeds 1 TB for each MCE environment. Environments showing consistent high usage may be subject to overage charges or tier adjustments.

MCE アーキテクチャ

Customers who purchase either the AWS, Azure, or GCP Cloud Architecture – Standard or Cloud Architecture – Tier 1 offering of Strategy’s MCE Architecture will receive one Production instance, one non-Production instance, and one Windows instance from either Microsoft Azure or Amazon Web Services or GCP. Each instance consists of a single server for Strategy Intelligence Server, Web, Library, Mobile, and Collaboration. There is also a database for the Strategy metadata, statistics, insights, and collaboration services. The MCE Architecture is built to scale to thousands of end users. Deployments post June 2025 leverage container-based architecture. Some of the benefits of the two are highlighted below:

カテゴリ	Container-Based Deployment	Instance-Based Deployment
Provisioning & Security	New provisioning console with MFA for secure, streamlined access and management.	Traditional provisioning with no MFA options for customers.
メンテナンスとアップデート	Monthly updates combined with maintenance — fewer events and shorter downtime.	Separate maintenance and update cycles — more frequent events and longer downtime.
災害復旧	Enhanced DR with shorter targets: RTO ~4 hours / RPO ~4 hours, enabling faster recovery.	Longer recovery targets: RTO ~6 hours / RPO ~24 hours.
スケーラビリティ	Horizontal scaling enables seamless capacity expansion, with	Primarily vertical scaling, typically requiring downtime.

	vertical scaling requiring minimal downtime.
運用の柔軟性	Rolling updates and restarts support configuration changes (License Key, SSO, etc.) with minimal downtime.	Many configuration changes require longer planned downtime.

高可用性 MCE アーキテクチャ
Strategy’s High-Availability MCE Architecture consists of a HA Cloud Architecture spanned across multiple Availability Zones. Strategy Metadata database is also HA through a multi-Availability Zone architecture offered by cloud service providers. The High-Availability MCE Architecture is included in the Cloud Architecture Tier 2, Tier 3, and Tier 4 offerings. MCE customers may move to the next available Tier if additional non-production instances are required, listed under the Cloud Architecture section.

クラウド環境

As part of the Cloud Architecture, Strategy will provide Cloud Environment Support to you by maintaining your environments for the total number of instances purchased as part of an MCE Service subscription, including the following:

• サービスの可用性
  Service availability for both production and non-production instances is 24/7 by default. However, non-production instances may also be set to a minimum of 12/5 (aligned to the customer’s local time zone). These parameters can be adjusted based on mutual agreement.
• 根本原因分析（RCA）
  生産用tages, an RCA can be requested by the customer. Customers will receive the RCA report within ten (10) business days of the request. Cloud Support will cover all aspects regarding the diagnosis of the RCA. It may also cover product defects, security updates, operating system updates, and changes. As noted, if an RCA determines an issue to be created by a customer-specific customization, Strategy will provide options outside of Cloud Support, such as Professional Services engagements, to remedy the issue.
• 24時間7日対応のクラウドサポートホットライン
  プロダクションインスタンスの場合tages where system restoration is paramount, a global cloud team is mobilized for prompt resolution. The Strategy Cloud team functions around the clock to support customers and maintain service SLAs.
• 24時間7日の監視とアラート
  Key system parameters are monitored for all production and non-production instances. Strategy has alerts on CPU utilization, RAM utilization, disk space, application-specific performance counters, VPN Tunnel, and ODBC warehouse sources monitoring. As part of Strategy’s Cloud Elite Support Offering, customers are eligible to receive system alert notifications.
• バックアップ
  Daily backups are performed for all customer systems, including system state and metadata. By default, MCE customers will have a thirty (30) day backup retention period, and a monthly backup archive for the preceding eleven (11) months. All backups are inclusive of metadata, cubes, caches, images, and plugins追加のバックアップ要件がある場合は、アカウント エグゼクティブに連絡して追加のコスト見積もりを入手してください。
• プラットフォーム分析
  Strategy Platform Analytics is set up for all Strategy customers on MCE and maintained to allow for instant access to system performance metrics. Strategy will monitor the MCE Service-based data repository and/or cube memory requirement of the Platform Analytics database. In the event the space availability is less than 20% of the allocated storage, after receiving the customer’s consent, Strategy will purge older data from the MCE Service-based Platform Analytics database in 30-day increments until the disk availability is below the 80% capacity threshold. The amount of data that the customer chooses to keep may have a corresponding cost to the customer. Contact your Account team for a cost estimate to modify the MCE Service, including increases to the data repository and/or cube memory requirements.

メンテナンス

Maintenance windows are scheduled monthly to allow for third-party security updates to be applied to the MCE platform. During these scheduled interruptions, the MCE systems may be unable to transmit and receive data through the provided services. Customers should plan to create a process that includes the pause and restart of applications, rescheduling subscriptions, and including, but not limited to, related data load routines. When it is necessary to execute emergency maintenance procedures, Strategy will notify customer-specific support liaisons via email as early as possible—identifying the nature of the emergency and the planned date and time of execution. Customers will normally receive a minimum of two weeks’ advance notification for planned maintenance windows. However, if emergency maintenance work is required, we will use commercially reasonable efforts to give 24-to 48-hour notice before applying a remedy. MCE customers are required to adhere to their monthly maintenance window. If the assigned window is not suitable, please contact your Cloud Technical Account Manager (TAM).

四半期サービス再views
The assigned designated Technical Account Manager (TAM) for your MCE will conduct the Quarterly Service Reviews (QSR) with the business and technical contacts on a quarterly cadence. This may include an overview システム リソースと、観察された傾向に基づく推奨事項。

インフラストラクチャの可用性

The MCE Service is architected to withstand the failure of an individual service to maintain availability. For HA environments, this is achieved by utilizing underlying application features and building on best practices. Strategy Cloud also utilizes the advantagAWS、Azure、GCP におけるアベイラビリティーゾーン (「AZ」) の概要。

Intra-Region Fail-Over (HA)
For Tier 2 and above, production environments are deployed across multiple Availability Zones. This provides physical separation of compute and data and allows the service to continue running if one AZ becomes unavailable.

Instance-based deployments
In the event of an AZ failure, the remaining Instance continues to run, and data remains intact (RDS and EFS are resilient across AZs). There is no data loss and no recovery downtime. Capacity may be temporarily reduced until the failed instance is replaced. Tier 1 will have an RPO (Recovery Point Objective) of 24 hours and an RTO (Recovery Time Objective) of 48 hours.

Container-based deployments
For container-based deployments in all Tiers, failover is automatic. If capacity is available in a third AZ, replacement workloads are started there. Some active sessions or jobs on the affected AZ may be interrupted, but services are restored automatically without manual intervention.

Inter-Region Disaster Recovery (DR)
Strategy’s MCE offering does not provide region failover in its standard offering. However, customers do have the option to purchase Inter-Region failover as an add-on to the standard offering at an additional cost. Strategy recommends having a
secondary data warehouse site available for Inter-Region failover when considering a disaster recovery purchase. Strategy provides the following options for Inter-region:

Instance-Based Deployments

• Hot-Cold: A failover environment is pre-provisioned in the secondary region but remains shut down until a disaster occurs in the primary region. Provides a targeted RPO of 24 hours and RTO of 6 hours.
• Hot-Warm: A failover environment is pre-provisioned in the secondary region and refreshed daily with metadata. The environment is shut down after each refresh. Provides a targeted RPO of 24 hours and RTO of 4 hours.

Container-Based Deployments

• Hot-Cold: A failover environment is provisioned in the secondary region only after a disaster occurs in the primary region. Provides a targeted RPO of 4 hours and RTO of 4 hours.
• Hot-Warm: A failover environment is provisioned in the secondary region upon disaster. Provides a targeted RPO of 30 minutes and RTO of 2 hours.

アップデートとアップグレード

• ストラテジーは、セキュリティ修正を含む最新のアップデートを提供することに尽力しており、すべてのお客様は事前にtage of the fixes and new features. For each Product license, we will deliver to you every quarter for instance-based deployments and every month for container-based deployments at no charge and at your request, an update and/or upgrade as part of the Technical Support Services subscription. Major upgrades are completed in a free parallel environment for up to 30 days to allow for customer testing for instance-based deployments while it will be in place for container-based deployments. Updates may not include new separately marketed products. Customers requiring longer than 30 days to complete the upgrade should contact their Account Executive.
• Your TAM will work with you each quarter and/or month to schedule the updates. These updates are seamless and carry over all customizations in your Strategy environment. The customer is responsible for ensuring SDK Mobile apps are recompiled to comply with newer versions of Strategy. Customers are also encouraged to perform regression testing on the updated environment, along with data validation and testing other custom workflows.

役割と責任

The RACI (Responsible, Accountable, Consulted, Informed) Table in Appendix B highlights the roles and responsibilities of customers and Strategy. Please note that some responsibility relies on cloud service providers and, therefore, Strategy will comply with Cloud providers’ Service Level Agreement for service availability.

Non-Migrated Strategy Components
Stated below are the Strategy components that will not be hosted in the cloud. Customers are highly encouraged to move away from legacy components and leverage newer and modern replacements of such tools:

• Strategy Narrowcast Server replaced with Distribution Services
•  Strategy Enterprise Manager replaced with Platform Analytics
• Legacy Office plugin (non-365 version)

The following items are supported only for connectivity to MCE. Strategy will not host them in the Cloud. These solutions may require additional assistance from Strategy Professional Services.

• IIS web MDXをサポートするサーバー
• プラグイン形式ではないカスタマイズ

配送サービス

All Strategy Cloud customers are required to use their own SMTP server for delivery of email and history list subscriptions. File subscriptions are pushed to an Amazon S3 bucket, Azure BLOB Storage, or Google Cloud Storage, provided to the customer as part of the MCE infrastructure. Customers may pull file subscriptions from the storage locations provided during the onboarding process with their TAMs. Our Professional Services team is available to assist with any customizations that may be required to move File Amazon S3、BLOB、またはクラウド ストレージから目的の場所へのサブスクリプション。

MCE 移行ライセンス
Two additional licenses are provided for Cloud operations and maintenance. These accounts are the ‘mstr’ and ‘Axx-administrator’ or ‘Cxx-administrator’ or ‘Gxx-administrator’. mstr user should never be deleted.

AI機能

• The “AI Power User,” “AI Consumer User,” “AI Architect User,” “Strategy AI,” and “Strategy AI User” SKUs provide artificial intelligence capabilities as a part of your MCE Service (“AI Capabilities”).
• AI Capabilities are designed to accommodate various user roles, and provide AI-assisted data exploration, automated dashboard design processes, SQL generation tools, and ML-based visualization methods. The AI Capabilities within the framework of the Strategy analytics platform augment the platform’s data processing and presentation capabilities. The use of AI Capabilities may have limitations which impact the effectiveness, quality and/or accuracy of output from your MCE Service and should not replace human decision-making.
• You remain responsible for judgments, decisions, and actions you make or take based on the output of your MCE Service. You must use our AI capabilities only for the intended purpose set forth in this Guide and in the Strategy AI Security Whitepaper, available here: Strategy AI Security Whitepaper. To the extent your use of our AI offerings could potentially be classified as high risk under the EU AI Act or other applicable laws and regulations governing AI, such use is undertaken solely at your own risk and you must comply with all applicable laws and regulations governing its use and Strategy has no responsibility or liability for any loss, damage, claim, cost, or other consequence arising from or related to such use.
• Notwithstanding anything to the contrary, we may provide AI Capabilities to you from an environment that is different from the operating environment specified on your MCE Service order. You may not perform any penetration testing on the artificial intelligence service powering the AI Capabilities. Consumption-Based Licensing and Auto-Replenishment of the Strategy AI SK
• For each Strategy AI SKU quantity you license, you may consume up to twenty thousand (20,000) Questions (as defined below) for a period of up to twelve (12) months beginning on the order effective date and, in the case of a replenishment, from the beginning of the replenishment effective date (each period, a “Use Period”). Unconsumed Questions are automatically forfeited at the earlier of (a) the end of the Use Period, or (b) termination or expiry of the MCE Service term, and do not carry over to any subsequent Use Periods. Upon the earlier of the expiration of the Use Period or the full consumption of 20,000 Questions, we will automatically replenish your right to consume an additional 20,000 Questions for each licensed Strategy AI SKU quantity for a subsequent Use Period, each at the then current list price for such Strategy, unless you provide written notice to us that you desire not to auto-replenish (a) at least ninety (90) days before the expiration of the then current Use Period, or (b) before 18,000 Questions have been consumed, whichever occurs first. Strategy AI is otherwise non-cancelable by you and non-refundable.
• • For the avoidance of doubt, the foregoing does not apply to the licensing of the other AI Capability SKUs, which are licensed on a named user basis, with no limit on the number of questions. Customers purchasing the Strategy AI SKU will have access to Platform Analytics, which will include your usage in its reporting.
• One “Question” is defined as any input action taken while using the Strategy AI SKU. Below are examp質問の例:
  • 自動応答（複数の消費オプション）：
  • One action submitted to Strategy’s Auto chatbot that returns a response constitutes consumption of one Question.
  • One click on auto-populated suggestions below Strategy’s Auto chatbot input box constitutes consumption of one Question.
  • 推奨されるデータ分析を後から選択すると、追加の質問が消費されることになります。
• 自動SQL:
  • One action submitted to Strategy’s Auto chatbot that returns a response constitutes consumption of one Question.
• 自動ダッシュボード（複数の消費オプション）：
  • One action submitted to Strategy’s Auto chatbot that returns a response constitutes consumption of one Question.
  • One click on auto-populated suggestions below the Strategy’s Auto chatbot input box constitutes consumption of one Question.
  •  Any subsequent selection(s) of the recommended data analysis constitutes consumption of an additional Question.

Agent Activation
For configurations that include any combination of “AI Power User,” “AI Consumer User,” or “AI Architect User,” customers may request additional advisory assistance related to getting started with their Agentic features (Agent Activation Advisory). Agent Activation Advisory assistance can be requested only once and is limited to the following 2 Agents, as detailed below:

•   1 Structured Agent includes: 2 datasets, 15 attributes per dataset, 15 metrics per dataset, 5 derived metrics, 1 language, and up to 5M rows per dataset.
• 1 Unstructured Agent includes: up to 3 PDF/Doc files with up to 250 pages per document.

If additional advisory services are needed, Strategy will provide options outside of Cloud Support, such as Professional Services engagements.

安全

侵入テストと修復、システム イベントのログ記録、脆弱性管理を実行するために、さまざまなセキュリティ ツールが採用されています。MCE サービスは、次のセキュリティ標準に従って、高いセキュリティ体制を維持しています。
サービス組織管理 (SSAE-18)

• SSAE-18 は、AICPA が管理するサービス組織監査基準です。システムのセキュリティ、可用性、処理の整合性、およびシステムによって処理される情報の機密性とプライバシーに関するサービス組織コントロールを評価します。当社の MCE サービスは、SOC2 タイプ 2 レポートを管理しています。
• 医療保険の携行性と責任に関する法律 (HIPAA)
• Controls designed to protect health information
• .Payment Card Industry Data Security Standards (PCI DSS)
• ペイメント カード業界データ セキュリティ標準 (PCI DSS) は、カード所有者の情報を扱う組織向けの独自の情報セキュリティ標準です。MCE は、サービス プロバイダー向けの SAQ-D を維持しています。
• 国際標準化機構（ISO 27001-2）
• 国際標準化機構 (ISO 27001-2) は、ISO 27002 ベスト プラクティス ガイダンスに従って、セキュリティ管理のベスト プラクティスと包括的なセキュリティ制御を規定するセキュリティ管理標準です。

MCE セキュリティスキャン

戦略はセキュリティの再調査を実施しますview on all custom components provided by the customers, such as plugins, drivers, etc. Customer is responsible for the remediation of all security findings.

クラウド共有サービス コンポーネント
MCE サービスのプラットフォーム アーキテクチャの一部として、またクラウド環境をサポートするために、インフラストラクチャの管理、展開、セキュリティを支援し、運用タスクを完了するためのサードパーティ ソリューションを組み込んでいます。これには、管理および検出応答ソリューション、クラウド セキュリティ ポスチャ管理ソリューション、アプリケーション/インフラストラクチャ監視、アラートおよびオンコール管理ソリューション、ワークフローおよび継続的インテグレーション ツールが含まれます。

サービスの可用性
MCE は、HA 実稼働環境では 99.9% のサービス レベル契約を提供し、単一インスタンスの非 HA 実稼働環境では 99% のサービス レベル契約を提供します。可用性は、暦月ごとに次のように計算されます。

サービス定義
“Total Minutes”: the total number of minutes in a calendar month. “Production Instance”: an MCE Intelligence Architecture that users are running in production, in support of an operational business process.

“Unavailability”: for each Production Instance, the total number of minutes in a calendar month during which (1) the Production Instance(s) has no external connectivity; (2) the Production Instance(s) has external connectivity but is unable to process requests (i.e., has attached volumes that perform zero read- write IO, with pending IO in the queue); or (3) all connection requests made by any component of the Production Instance(s) fail for at least five consecutive minutes. “Unavailability” does not include minutes when the MCE is unavailable due to issues related to applications built on the Strategy software platform, including project, report, and document issues; migration problems related to user design; ETL application problems; improper database logical design and code issues; downtime related to scheduled maintenance; downtime experienced as a result of user activity; general internet unavailability; and other factors out of Strategy’s reasonable control.

「合計非可用性」: すべての実稼働インスタンスにわたる非可用性の合計。
顧客が MCE に加入している部分的な暦月については、可用性は加入した部分だけでなく、暦月全体に基づいて計算されます。

サービス救済策
特定の暦月において、99.9%（HAプロダクションインスタンスの場合）および99%（非HAプロダクションインスタンスの場合）の可用性基準が満たされなかった場合、お客様は以下の定義に従ってサービスクレジットを受け取る資格があります。各サービスクレジットは、パーセンテージとして計算されます。tage of the total fees paid by customers for the MCE Service, managed by Strategy within the calendar month that a Service Credit has been accrued. This is the exclusive remedy available to customers in the event Strategy fails to comply with the service level requirements set forth in the availability designed in the Service Availability section.

サービスクレジット
HA プロダクションインスタンス:

• Availability less than 99.9% but equal to or greater than 99.84%: 1% Service Credit
• Availability less than 99.84% but equal to or greater than 99.74%: 3% Service Credit
• Availability less than 99.74% but equal to or greater than 95.03%: 5% Service Credit
• Availability less than 95.03%: 7% Service Credit

非 HA プロダクションインスタンス:

• Availability less than 99% but equal to or greater than 98.84%: 1% Service Credit
• Availability less than 98.84% but equal to or greater than 98.74%: 3% Service Credit
• Availability less than 98.74% but equal to or greater than 94.03%: 5% Service Credit
• Availability less than 94.03%: 7% Service Credit

サービスクレジット手順

• To receive a Service Credit, customers must submit a Strategy case on or before the 15th day of the calendar month following the calendar month in which the Service Credit allegedly accrues that includes the following information: (a) the words “SLA Credit Request” in the “Case Summary/ Error Message” field; (b) a detailed description of the event(s) that resulted in unavailability; (c) the dates, times, and duration of the unavailability; (d) the affected system or component ID(s) provided to customers by Strategy during onboarding and Intelligence Architecture delivery activities; and (e) a detailed description of the actions taken by users to resolve the unavailability.
• Once Strategy receives this claim, Strategy will evaluate the information provided and any other information relevant to determining the cause of the Unavailability (including, for example, information regarding the availability performance of the Intelligence Architecture, third-party software or services, dependencies on customer-hosted or subscribed software or services, operating system, and software components of the MCE). Thereafter, Strategy will determine in good faith whether a Service Credit has accrued and will notify customers of its decision. If Strategy determines that a Service Credit has accrued, then at its discretion, it will either (1) apply the Service Credit to the next MCE Service invoice sent or (2) extend the MCE Service Term for a period commensurate with the Service Credit amount. Customers may not offset any fees owed to Strategy with Service Credits.

除外事項

In the context of Strategy MCE services delivered via a SaaS model, the following are considered exclusions for service as it concerns all matters of impacts to availability:

1. Scheduled Maintenance: Service interruptions during scheduled maintenance, announced in advance, are excluded from the SLA.
2. Customer Configurations: Service issues caused by customer actions, such as misconfigurations or excessive API requests, are not covered. Issues related to applications built on the Strategy software platform, including project, report, and document issues; migration problems related to user design; downtime experienced as a result of user activity.
3. ETL Application: Outagアプリケーション内の ETL プロセスの劣化または障害によって発生します。
4. Database Issues and Configuration: Improper database logical design and code issues.
5. Hyper scaler or other Third-party Services: Downtime related to third-party services or dependencies outside control is excluded.
6. Force Majeure: Events beyond control of Strategy, such as natural disasters or government actions, do not qualify for SLA coverage.
7. Unauthorized Access: Issues not originated by Strategy like unauthorized access or credential compromised
8. Customer-Based Migration Issues: Migration problems and outag顧客またはユーザーの設計に関連するもの。
9. SSO or other Custom Security Configuration or Policies: Implementation and management of custom security policies and compliance measures outside the pre-configured, standard security settings are not included.
10.  Network Connectivity Issues: Issues related to the customer’s internal network or internet connectivity, including VPN configurations and local firewall settings, fall under the customer’s responsibility.

These exclusions ensure a clear boundary of responsibilities and help manage expectations for the scope and limits of Strategy MCE services within a SaaS delivery model.

個人データの処理に適用される条件
This section will apply only to the extent there is no other executed agreement in place regarding the same subject between Strategy and the customer (“Customer”), including any order(s) and/or a master agreement between the customer and Strategy (collectively, the “Governing Agreement”), and shall be considered a Data Processing Addendum (DPA). Except as amended by this DPA, the Governing Agreement will remain in full force and effect.

定義

• “Customer Group” means Customer and any affiliate, subsidiary, subsidiary undertaking and holding company of Customer (acting as a Controller) accessing or using the MCE Service on Customer’s behalf or through Customer’s systems or any other third party who is permitted to use the MCE Service pursuant to the Governing Agreement between Customer and Strategy, but who has not signed its own Order Form with Strategy.
• 「データ プライバシー フレームワーク」とは、(i) 米国商務省が管理し、GDPR 第 45 条の目的のために個人データの適切な保護レベルを保証するものとして欧州委員会によって承認された EU-US データ プライバシー フレームワーク、(ii) 英国 GDPR 第 45 条の目的のために個人データの適切な保護レベルを保証するものとして英国の管轄当局によって承認された EU-US データ プライバシー フレームワークの英国拡張、および (iii) 米国商務省が管理し、スイス連邦政府が適用されるスイスのデータ保護法の目的で個人データの適切な保護レベルを保証するものとして承認したスイス-US データ プライバシー フレームワーク (それぞれの場合において、随時施行、修正、統合、再制定、または置き換えられます) を意味します。
• 「EU/英国プライバシー法」とは、該当する場合、(a) 一般データ保護規則 2016/679 (以下「GDPR」)、(b) プライバシーおよび電子通信指令 2002/58/EC、(c) 英国データ保護法 2018、英国データ保護法で定義され、2018 年データ保護、プライバシーおよび電子通信 (改正等) (EU 離脱) 規則 (英国データ保護法 2019 と合わせて「英国 GDPR」) により改正された英国一般データ保護規則、および 2018 年プライバシーおよび電子通信規則、および (d) 上記のいずれかを実施する関連法、指令、命令、規則、規制、その他の拘束力のある文書 (それぞれの場合において、随時適用され、有効であり、随時改正、統合、再制定、または置き換えられたもの) を指します。
• “Personal Data” means any information that Strategy processes on behalf of Customer to provide the Services that is defined as “personal data” or “personal information” under any Privacy Law. “Privacy Laws” means, as applicable, EU/UK Privacy Laws, US Privacy Laws, and any similar law of any other jurisdiction which relates to data protection, privacy, or the use of Personal Data, in each case, as applicable and in force from time to time, and as amended, consolidated, re-enacted or replaced from time to time.
• “Security Incident” means the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, any Personal Data. For the avoidance of doubt, an unsuccessful attempt that does not result in the unauthorized access to Personal Data or to any of Strategy’s or  Strategy’s Sub-Processors’ equipment or facilities storing Personal Data, including, without limitation, pings and other broadcast attacks on firewalls or edge servers, port scans, unsuccessful logon attempts, denial of service attacks, packet sniffing (or other unauthorized access to traffic data that does not result in access beyond headers), or similar incidents shall not be considered a Security Incident. “Sub-Processor” means any third party appointed by Strategy to process personal data.
• “Third Country” means any country or territory outside of the scope of the data protection laws of the European Economic Area or the UK, as relevant, that has not been approved as providing adequate protection for Personal Data by the
• relevant competent authority from time to time.
  “US Privacy Laws” means, as applicable, the California Consumer Privacy Act, Colorado Privacy Act, Connecticut Data Privacy Act, Delaware Personal Data Privacy Act, Florida Digital Bill of Rights, Indiana Consumer Data Protection Act, Iowa Consumer Data Protection Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Tennessee Information Protection Act, Texas Data Privacy and Security Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act, and any similar law of any other state related to the processing of Personal Data.

データ処理

As a Processor, Strategy will process the Personal Data that is uploaded or transferred to the MCE Service as instructed by Customer or provided by Customer as Controller in accordance with Customer’s documented instructions. Customer authorizes Strategy, on its own behalf and on behalf of the other members of its Customer Group, to process Personal Data during the term of this DPA as a Processor for the purpose set out in the table below.

MCEサービスに関連する個人データ

MCEサービスに関連する個人データ
処理対象	Storage of data, including, without limitation Personal Data, provided by Customer for its business purpose
処理期間	MCEサービス期間およびその期間満了後90日間
処理の性質	MCE サービスに関連する個人データの保存、バックアップ、回復、および処理。
処理の目的	MCEサービスの提供

個人データの種類	顧客がMCEサービスを通じて処理するためにアップロードまたは転送した個人データ
データ主体のカテゴリー	Employees or agents of the Customer and Customer’s customers, prospects, business partners, vendors, and those individuals who have been authorized to use the MCE Service by the Customer

Strategy may aggregate and/or anonymize Personal Data such that it no longer constitutes Personal Data under Privacy Laws and process such data for its own purposes. To the extent Strategy receives de-identified data (as such term is defined under applicable US Privacy Laws) from Customer, Strategy shall:

1.  take commercially reasonable measures to ensure that the data cannot be associated with an identified or identifiable individual;
2.  publicly commit to maintain and use the data only in a de-identified form and not attempt to re-identify the data; and
3. otherwise comply with applicable US Privacy Laws with respect to such de-identified data. Customer will take all measures possible to avoid transferring or providing us with any access to any Personal Data to the extent possible while continuing to use the MCE Service.

In processing Personal Data under the Agreement, Strategy will:

1. only process Personal Data on documented instructions from Customer which the Parties agree that this DPA is Customer’s complete and final documented instruction to Strategy in relation to Personal Data (which the parties agree are reflected in full in this DPA), for the limited and specific purpose described in the table above, and at all times in compliance with Privacy Laws, unless required to process such Personal Data by applicable law to which Strategy is subject; in such a case, Strategy shall inform Customer of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest;
2. 次のいずれかに該当する場合、遅滞なく顧客に通知します。(i) 適用される米国のプライバシー法に基づく義務を履行できなくなったと判断した場合、または (ii) 顧客の指示が適用されるプライバシー法に違反していると判断した場合。
3. to the extent required by Privacy Laws, and upon reasonable written notice that Customer reasonably believes Strategy is using Personal Data in violation of Privacy Laws or this DPA, grant Customer the right to take reasonable and appropriate steps to help ensure that Strategy uses the Personal Data in a manner consistent with Customer’s obligations under Privacy Laws, and stop and remediate any unauthorized use of the Personal Data; and
4. 個人データを処理する各従業員またはその他の人物が、当該個人データに関して適切な守秘義務を負うことを義務付けます。
5.  To the extent required by applicable Privacy Laws, Strategy will not:
   1. 個人データを販売したり、クロスコンテキスト行動広告の目的で個人データを共有したりすること。
   2.  retain, use, or disclose the Personal Data outside of the direct business relationship between Strategy and Customer and for any purpose other than for the specific purpose of performing the Services; and
   3. combine the Personal Data received from, or on behalf of, Customer with any Personal Data that may be collected from Strategy’s separate interactions with the individual(s) to whom the Personal Data relates or from any other sources, except to perform a business purpose or as otherwise permitted by Privacy Laws.

顧客の義務

Customer shall comply with all Privacy Laws in providing Personal Data to Strategy in connection with the Services. Customer represents and warrants that:

1. the Privacy Laws applicable to Customer do not prevent Strategy from fulfilling the instructions received from Customer and performing Strategy’s obligations under this DPA;
2.  all Personal Data was collected and at all times processed and maintained by or on behalf of Customer in compliance with all Privacy Laws, including with respect to any obligations to provide notice to and/or obtain consent from individuals; and
3.  Customer has a lawful basis for disclosing the Personal Data to Strategy and enabling Strategy to process the Personal Data as set out in this DPA. Customer shall notify Strategy without undue delay if Customer makes a determination that the processing of Personal Data under the Agreement does not or will not comply with Privacy Laws, in which case, Strategy shall not be required to continue processing such Personal Data.

サブプロセス
To the extent Strategy engages any Sub-Processors to process Personal Data on its behalf:

1.  Customer hereby grants Strategy general written authorization to engage the Sub-Processors set out on the Strategy’s webサイトは現在: https://community.strategy.com/article/strategy-sub-processors (as such website addresses may be amended or replaced from time to time), subject to the requirements of this section.
2.  If Strategy appoints a new Sub-Processor or intends to make any changes concerning the addition or replacement of any Sub-Processor which will process Personal Data that Strategy is processing on behalf of Customer, Strategy shall update the websites set out in Section 5.4(a) above and inform Customer of such update via e-mail if the new or replacement Sub-Processor will process any Personal Data. If Customer fails to object to the appointment or replacement within thirty (30) days of its posting on reasonable and documented grounds related to the confidentiality or security of Personal Data or the subcontractor’s compliance with Privacy Laws, Strategy may proceed with the appointment or replacement. If Customer reasonably objects to a new Sub-Processor, Customer shall inform Strategy in writing within thirty (30) days following the update of the applicable Sub-Processor list and such objection shall describe Customer’s legitimate reasons for objection. Strategy shall have the right to cure any objection by, in its sole discretion, either choosing to (i) take any corrective steps requested by Customer in its objection (which steps will be deemed to resolve Customer’s objection) and proceed to use the Sub-Processor or (ii) suspend and/or terminate any product or service that would involve the use of the Sub-Processor.
3. Strategy shall engage Sub-Processors only pursuant to a written agreement that contains obligations on the subcontractor which are no less onerous on the relevant subcontractor than the obligations on Strategy under this DPA.
4.  In the event Strategy engages a Sub-Processor to carry out specific processing activities on behalf of Customer pursuant to EU/UK Privacy Laws, where that Sub-Processor fails to fulfil its obligations, Strategy shall remain fully liable under applicable EU/UK Privacy Laws to Customer for the performance of that Sub-Processor’s obligations.

個人データの転送

Customer acknowledges and agrees that Strategy may appoint an affiliate or third-party Sub-Processor to process the Personal Data in a Third Country, in which case, Strategy shall ensure that any Personal Data transferred to such affiliate or third-party shall be done so pursuant to a valid data transfer mechanism under EU/UK Privacy Laws, such as the Data Privacy Framework (if applicable) or the standard contractual clauses for the transfer of Personal Data to third countries.

データ処理のセキュリティ
Strategy shall, taking into account the state-of-the-art, the costs of implementation and the nature, scope, context and purpose of the processing, implement appropriate technical and organizational measures designed to provide a level of security appropriate to the risk. Customer may also elect to implement appropriate technical and organizational measures in relation to Customer Personal Data, directly from Strategy’s Sub-Processor. Such appropriate technical and organizational measures include:

1. 適切なレベルのセキュリティを確保するための仮名化と暗号化。
2. 顧客が第三者に提供する処理システムおよびサービスの継続的な機密性、完全性、可用性、および回復力を確保するための措置。
3. 物理的または技術的な事故が発生した場合に、顧客個人データの可用性とアクセスを適時に回復するために、顧客が適切にバックアップおよびアーカイブできるようにする措置。
4. 顧客が実施した技術的および組織的対策の有効性を定期的にテスト、評価、および判定するプロセス。

セキュリティ侵害通知
To the extent required by Privacy Laws, Strategy shall without undue delay notify Customer of any Security Incident, with further information about the Security Incident provided in phases as more details become available. For the avoidance of doubt, Strategy’s obligation to report or respond to a Security Incident, including without limitation, under this section, is not and will not be construed as an acknowledgement by Strategy of any fault or liability of Strategy with respect to the Security Incident.

監査
お客様からの合理的な要請があった場合、Strategyは、本DPAに基づく義務の遵守を証明するために合理的に必要な保有情報をお客様に提供するものとし、アンケートへの書面による回答および関連文書のコピーを提供することにより、監査を可能にし、監査に協力するものとします。お客様による監査の代替として、プライバシー法で認められる範囲において、Strategyは、資格を有する独立した監査人が、お客様の費用負担で、適切かつ認められた管理基準またはフレームワークおよび評価手順を用いて、プライバシー法に基づく義務を履行するためのStrategyのポリシーおよび技術的・組織的措置の評価を実施するよう手配することができ、合理的な要請があった場合、お客様に当該評価報告書を提供するものとします。前述にかかわらず、いかなる場合においても、Strategyは、他の顧客に対する守秘義務または法的義務に違反することになる範囲において、お客様に情報、施設、文書またはシステムへのアクセスを提供する義務を負わないものとします。

Customer acknowledges and agrees that our rights to audit our Sub-Processors referred to in the Transfers of Personal Data section above will be subject to the terms we have in place with each such Sub-Processor and will likely involve: (i) using external auditors to verify the adequacy of security measures including the security of the physical data centers from which the Sub-Processor provides the Services; (ii) ISO 27001 standards or other such alternative standards that are substantially equivalent to ISO 27001; and (iii) the generation of an audit report (“Report”), which will be the Sub-Processor’s confidential information or otherwise be made available subject to a mutually agreed upon non-disclosure agreement covering the Report (“NDA”). Strategy may not be able to disclose such Report to Customer without permission from the Sub-Processor. At Customer’s reasonable written request during the exercise of its audit rights under the Independent Determination section below, Strategy will request the permission to provide Customer with a copy of such Report so that Customer can reasonably verify the Sub-Processor’s compliance with its security obligations, provided that Customer acknowledges that the Sub-Processor may require Customer to enter into an NDA with such Sub-Processor before releasin同じです。

独立した決意
顧客は再viewing the information made available by Strategy and its Sub-Processor relating to data security and making an independent determination as to whether the MCE Service meets Customer’s requirements and legal obligations, as well as Customer’s obligations under this DPA.

援助
To the extent required by Privacy Laws, and taking into account the nature of the processing, Strategy shall, in relation to the processing of Personal Data and to enable Customer to comply with its obligations which arise as a result thereof, provide reasonable assistance to Customer, through appropriate technical and organizational measures, in: responding to requests from individuals pursuant to their rights under Privacy Laws, including by providing, deleting, or correcting the relevant Personal Data, or by enabling the Customer to do the same, insofar as this is possible;

1. responding to requests from individuals pursuant to their rights under Privacy Laws, including by providing, deleting, or correcting the relevant Personal Data, or by enabling the Customer to do the same, insofar as this is possible;
2. 個人データを不正または違法なアクセス、破壊、使用、変更、開示から保護するために、個人データの性質に適した合理的なセキュリティ手順と慣行を実施すること。
3. セキュリティインシデントが発生した場合に関係する管轄当局および/または影響を受ける個人に通知する。
4. データ保護影響評価を実施し、必要に応じて関係当局と事前に協議すること。
5. このDPAを締結します。

顧客データの返却または削除
Due to the nature of the MCE Service, Strategy’s Sub-Processor provides Customer with controls that Customer may use to retrieve Customer Data in the format in which it was stored as part of the MCE Service or delete Customer Data. Up to the termination of the Governing Agreement between Customer and MicroStrategy, Customer will continue to have the ability to retrieve or delete Customer Data in accordance with this section For 90 days following that date, Customer may retrieve or delete any remaining Customer Data from the MCE Service, subject to the terms and conditions set out in the Governing Agreement, unless (i) it is prohibited by law or the order of a governmental or regulatory body, (ii) it could subject MicroStrategy or its Sub-Processors to liability, or (iii) Customer has not paid all amounts due under the Governing Agreement. No later than the end of this 90-day period, Customer will close all MicroStrategy accounts. MicroStrategy will delete Customer Data when requested by Customer through the MCE Service controls provided for this purpose.

付録 A – クラウド サポートの提供内容

サポートの詳細	クラウドサポート	クラウドエリートサポート
専任のクラウド テクニカル アカウント マネージャー	はい	はい
指定されたサポート連絡担当者の数	4	8
建築家教育パス	0	8
P1 および P2 の問題に対する初期応答時間*	P1 < 2時間 P2 < 2時間	P1 < 15分 P2 < 1時間
P1 および P2 の問題の更新	ステータスが変わると、または毎日	P1 every 1 hour P2 as statuschanges or twice aday
ケースマネジメント会議	いいえ	毎週
システムアラート通知	いいえ	はい
四半期サービスレポート	電子メール経由	会議を通じて
Location-based 24/7 support	いいえ	はい

付録 B – RACI 図

活動	説明	MCEE標準	お客様
クラウドプラットフォーム
環境構築	自動ビルド、セキュリティ境界など。	RA	CI
インフラメンテナンス	Monthly/EmergencyMaintenance Windows, OS Updates	RA	I
環境のサイズ変更	VMのアップサイジング/ダウンサイジング	RA	CI

インフラストラクチャ管理	All cloud components, such as VMs, Storage, DBMS (for MD/PA)	RA
バックアップ	コンピューティングインスタンス、キャッシュ/キューブ files, MD Repository, ODBC, and Configfiles	RA
復元	コンピューティングインスタンス、キャッシュ/キューブ files、MDリポジトリ、ODBC、および構成files	RA	CI
24時間7日サポート		RA
セキュリティとコンプライアンス
ISO27001	Certifications with 3rd-party audit	RA	I
SOC2/タイプ2	Certifications with 3rd-party audit	RA	I
GDPR	内部監査の認定	RA	I
パソコン	内部監査の認定	RA	I
HIPAA	Certifications with 3rd-party audit	RA	I
24/7 SecurityIncident Event Management	Security logs sent to SIEM for automatic analysis	RA	I
脆弱性管理	NIST標準に従ったスキャン、修復	RA	I
侵入テスト	四半期ごとの環境外部スキャン	RA	I
保存時のデータ暗号化	ストレージボリュームとMD DBのAES 256暗号化	RA	I
監視
クラウド インフラストラクチャ コンポーネント	VM、ストレージ、DBMS（MD/PA用）、ネットワークコンポーネント	RA	I
アプリケーションサービス	Strategy Components like I- Server, Webアプリなど	RA	I
データ接続	VPN、プライベートリンク	RA	CI
侵入検知	シーエム	RA	I
ログ記録	ロードバランサーのログなど	RA

データソースとデータベースの接続	VPN トンネル、プライベート リンク、Express ルートなどの展開/構成。	RA	RA
Strategy Application Administration
リファレンスアーキテクチャ	MCE アーキテクチャ	RA	I
アップグレード	並列環境によるプラットフォームのアップグレード	R	オーストラリア
アップデート	オーバーザトップアップデート – 並列環境は不要	R	オーストラリア
Post Upgrade QA(Availability of the Services)	サービスの健全性/可用性のテストと検証	RA	CI
アップグレード後の回帰テスト	顧客回帰および機能テスト/認証	I	RA
顧客データ	顧客データ		RA
Strategy Project Development	コンテンツの構築と配信		RA
Strategy Project and I- Server Configuration	プロジェクトとI-Server固有の設定		RA
カスタマイズ	カスタムワークフロー、 plugins/SDK Customizations, Strategy Web アプリのカスタマイズ	CI	RA
Strategy Application User Permissions	顧客は誰がどのレポートにアクセスできるかを制御できます		RA
認証の設定	SSO および OIDC でサポートされている認証方法	R	オーストラリア
メタデータモデリング	建築規則		RA
プラットフォーム分析	Initial configuration only +Monitoring of availability of the services	RA
配信サービス用 SMTP サーバー	MCEのDSは独自のSMTPサーバー経由で送信されます	CI	RA

Fileサブスクリプション	顧客はコンテンツを送信するように設定します files on disk (Blob or Amazon S3, or Google CloudStorage)	RA	CI
Plugins		CI	RA
プレプロダクション/POC
プロジェクト管理	Aligning internal resources to complete activities. Highlighting areas of customer responsibility(SE led)	RA	CI
BuildEnvironment (Vanilla)	選択したプラットフォームと地域に基づいて	RA	CI
Strategy MD Restore	MDおよびその他のアーティファクトを復元する	RA	CI
環境設定	I-Server設定、 URL カスタマイズ、認証設定、 Web アプリの展開、カスタムODBCドライバー	RA	CI
ネットワーク接続	社内アクセスのためのオンプレミス接続	RAC	オーストラリア
カスタマイズ	カスタムワークフロー、 plugins/SDK Customizations, Strategy Web アプリのカスタマイズ	CI	RAC
テスト	Testing to ensure the success criteria are met (SE led with the customer)	CI	RA
移行
プロジェクト管理	Aligning internal resources tocomplete activities. Highlighting areas of customer responsibility	R	オーストラリア
アプリケーションのアップグレード	MDおよびその他のアーティファクトを最新バージョンにアップグレード	RA	CI
Strategy MD Restore/Refresh	MDおよびその他のアーティファクトの復元/更新	RA	CI
環境設定	I-Server設定、 URL customization ,Authentication setup, Web アプリの展開、カスタムODBCドライバー	RA	CI

ネットワーク接続	社内アクセスのためのオンプレミス接続	RAC	オーストラリア
カスタマイズ	カスタムワークフロー、 plugins/SDK Customizations, StrategyWebアプリのカスタマイズ	CI	RAC
Post Upgrade QA(Availability of the Services)	サービスの健全性/可用性のテストと検証	RA	CI
アップグレード後の回帰テスト	顧客回帰および機能テスト/認証	CI	RA

ドキュメント / リソース

Strategy MCE Software [pdf] ユーザーガイド MCE Software, MCE, Software

参考文献

• ユーザーマニュアル