Manuale utente della stampante termica per ricevute vretti M817

1. Introduzione

This manual provides comprehensive instructions for the installation, operation, and maintenance of your vretti M817 Thermal Receipt Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity. This printer is designed for high-volume environments such as restaurants, retail stores, and hospitals, offering fast and clear receipt printing.

2. Prodotto finitoview

2.1 Caratteristiche principali

• Blazing-Fast Printing Speed: Delivers ultra-fast printing at 260mm/s, ensuring efficient transaction processing.
• Tripla connettività: Equipped with USB, Serial (RS-232), and Ethernet ports for versatile system integration.
• Compatibilità con il sistema operativo: Supports Windows (XP/7/8/10/11), MacOS, and Linux (CUPS), JavaPOS, and OPOS.
• Cost-Efficient & Green Printing: Thermal technology eliminates the need for ink, toner, or ribbons, reducing operational costs and waste.
• Taglierina automatica: Features an integrated auto-cutter for precise and efficient receipt separation.
• Wall Hanging Design: Includes two hanging holes on the bottom for flexible wall-mount installation.

2.2 Contenuto della confezione

Dopo aver disimballato, verificare che siano presenti tutti i seguenti articoli:

Figure 2.2.1: Package Contents. Includes the vretti M817 Thermal Receipt Printer, paper roll, serial cable, power cable, thermal paper, user manual, and USB flash drive.

1. vretti M817 Thermal Receipt Printer
2. Thermal Paper Roll (80mm x 30mm)
3. Cavo seriale
4. Cavo di alimentazione
5. Adattatore
6. Manuale d'uso
7. USB Flash Drive (containing drivers and digital manual)
8. Carta di prova

3. Impostazione

3.1 Cavi di collegamento

Connect the necessary cables to the rear panel of the printer as shown below:

Figure 3.1.1: Printer Rear Panel Connections.

• Collegamento elettrico: Connect the power adapter to the printer's power port and then plug the power cord into a suitable electrical outlet.
• Connessione USB: For direct connection to a computer, insert the USB cable into the printer's USB port and the other end into your computer's USB port.
• Serial Connection (RS-232): If using a serial interface, connect the serial cable to the printer's serial port and your computer's serial port.
• Connessione Ethernet (LAN): Per la stampa in rete, collegare un cavo Ethernet alla porta LAN della stampante e al router o allo switch di rete.
• Collegamento del cassetto contanti: Connect the cash drawer cable to the designated cash drawer port on the printer.

3.2 Installazione del rotolo di carta

Follow these steps to install the thermal paper roll:

Figure 3.2.1: Paper Roll Loading.

1. Gently push the cover open button to open the printer's top cover.
2. Insert the thermal paper roll into the paper compartment. Ensure the paper feeds from the bottom of the roll and the printing side (thermal side) is facing down, towards the print head.
3. Pull a small amount of paper out past the cutter mechanism.
4. Chiudere saldamente il coperchio della stampante finché non scatta in posizione.

3.3 Installazione del driver

The printer supports various operating systems. Drivers are provided on the included USB flash drive.

• Insert the provided USB flash drive into your computer.
• Locate the driver folder corresponding to your operating system (Windows, MacOS, or Linux).
• Follow the on-screen instructions to install the printer drivers. For Linux, refer to the CUPS setup guide on the USB drive.

4. Istruzioni per l'uso

4.1 Stampa di base

Once the printer is set up and drivers are installed, you can begin printing receipts:

Figure 4.1.1: High-Definition Printing.

1. Assicurarsi che la stampante sia accesa e collegata al computer o alla rete.
2. Open your Point of Sale (POS) software or application.
3. Initiate a print command from your software. The printer will process the data and print the receipt at high speed.
4. The integrated auto-cutter will automatically cut the receipt after printing.

4.2 LED Indicators and Buttons

• Luce di alimentazione: Si illumina quando la stampante è accesa.
• Spia di errore: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, print head overheating).
• Luce di carta: Indicates the status of the paper roll.
• Pulsante ALIMENTAZIONE: Press this button to manually feed paper. It can also be used to reset the cutter in certain error conditions.

4.3 Cash Drawer Operation

When a cash drawer is connected to the printer, it will typically open automatically upon a print command from your POS software. Ensure your software is configured to send the appropriate signal to the printer for cash drawer activation.

5. Manutenzione

5.1 Pulizia della stampante

Regular cleaning helps maintain print quality and extends the printer's lifespan:

• Testina di stampa: Turn off the printer and allow the print head to cool. Use an alcohol swab (70% isopropyl alcohol) to gently wipe the print head surface. Allow it to dry completely before use.
• Percorso carta: Use a soft, dry cloth to remove any paper dust or debris from the paper path.
• Esterno: Pulire l'esterno della stampante con un panno morbido eamp stoffa. Evitare l'uso di prodotti chimici aggressivi.

5.2 Protezione da sovratemperatura

The vretti M817 is equipped with an over-temperature protection mechanism. If the print head becomes too hot during continuous operation, the printer may temporarily pause printing to prevent damage. Allow the printer to cool down for a few minutes before resuming operation.

6. Risoluzione Dei Problemi

Questa sezione affronta i problemi più comuni che potresti incontrare:

• La stampante non risponde:
  • Assicurarsi che il cavo di alimentazione sia collegato saldamente e che la stampante sia accesa.
  • Verify that the USB, Serial, or Ethernet cable is properly connected to both the printer and the host device.
  • Check if the correct printer drivers are installed and selected in your operating system and application.
• Paper Jam / Cutter Stuck:
  • Aprire il coperchio della stampante e rimuovere con cautela la carta inceppata.
  • If the cutter is stuck, press the FEED button or restart the printer to attempt a reset. Do not force the cover open if the cutter is stuck; gently turn the gear to reset the cutter mechanism.
• Poor Print Quality / Blank Receipts:
  • Ensure you are using thermal paper and it is loaded with the printing side facing down.
  • Pulire la testina di stampa come descritto nella sezione Manutenzione.
  • Check if the thermal paper roll is old or damaged.
• Il cassetto contanti non si apre:
  • Verify the cash drawer cable is securely connected to the printer.
  • Confirm that your POS software is configured to send the correct command to open the cash drawer.

For further assistance, refer to the detailed troubleshooting guide on the provided USB flash drive or contact vretti customer support.

7. Specifiche

8. Video ufficiale del prodotto

9. Garanzia e supporto

For warranty information or technical support, please refer to the documentation included with your purchase or contact vretti customer service through their official website. Ensure you have your product model (M817) and purchase details available when seeking support.