Manuale utente del telefono IP HP Poly CCX 350 BMP MS POE-E

Introduzione

This manual provides comprehensive instructions for the setup, operation, and maintenance of your HP Poly CCX 350 BMP MS POE-E IP Phone. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

Impostare

1. Disimballaggio e contenuto della confezione

Carefully unpack all items from the box. Verify that the following components are present:

• HP Poly CCX 350 IP Phone unit
• Cornetta
• Cavo del ricevitore
• Supporto da scrivania
• Cavo Ethernet
• Guida rapida (se inclusa)

2. Fissaggio del supporto da scrivania

Align the desk stand with the slots on the back of the phone unit. Gently push until it clicks into place. The stand allows for two viewangoli di inclinazione.

Immagine 1: Lato view of the HP Poly CCX 350 IP Phone showing the attached desk stand. This view highlights the phone's profile and the angle provided by the stand.

Immagine 2: Angolata view of the HP Poly CCX 350 IP Phone, illustrating the phone's display and keypad from a user's perspective with the stand in place.

3. Collegamento del telefono

Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit. Ensure a secure connection.

4. Network and Power Connection (PoE)

The HP Poly CCX 350 supports Power over Ethernet (PoE). Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to a PoE-enabled network switch or injector. The phone will power on automatically.

Nota: If PoE is not available, a separate AC power adapter (sold separately) is required. Connect the AC adapter to the power port on the phone and then to a power outlet.

Istruzioni per l'uso

This section covers the basic functions and features of your IP phone.

Immagine 3: anteriore view of the HP Poly CCX 350 IP Phone, displaying the screen, keypad, and function buttons. This is the primary interface for user interaction.

1. Effettuare una chiamata

1. Sollevare la cornetta, premere il pulsante Vivavoce o premere un tasto Linea.
2. Comporre il numero di telefono desiderato utilizzando la tastiera.
3. Premere il tasto Comporre tasto funzione o attendere che la chiamata venga connessa automaticamente.

2. Rispondere a una chiamata

Quando il telefono squilla:

• Solleva la cornetta.
• Premere il tasto Risposta tasto soft.
• Premi il pulsante Vivavoce.

3. Fine di una chiamata

To end an active call, hang up the handset or press the Termina chiamata tasto soft.

4. Controllo del volume

Utilizzare il Volume buttons (located below the handset) to adjust the volume of the handset, speakerphone, or ringer.

5. Funzione Mute

Premere il tasto Muto button (microphone icon) to mute your microphone during a call. Press it again to unmute.

6. Vivavoce

Premere il tasto Vivavoce button (speaker icon) to toggle speakerphone mode on or off.

7. Navigation Keys and Soft Keys

Use the four-way navigation cluster and the center Selezionare button to navigate menus on the display. The soft keys below the display change functionality based on the current context.

Manutenzione

1. Pulizia del telefono

To clean the phone, use a soft, lint-free cloth slightly dampened with water. Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the phone's finish and components. Avoid spraying liquids directly onto the phone.

2. Aggiornamenti software

Your phone may receive software updates periodically to improve performance and add new features. These updates are typically managed by your IT administrator or service provider. Do not attempt to manually update firmware unless instructed by official support.

Risoluzione dei problemi

This section addresses common issues you might encounter with your HP Poly CCX 350 IP Phone.

Nessuna alimentazione / Display spento

• Controllare la connessione PoE: Ensure the Ethernet cable is securely connected to both the phone's LAN port and a PoE-enabled network switch or injector.
• Check AC Adapter (if applicable): If using an AC adapter, ensure it is properly connected to the phone and a working power outlet.
• Verify Network Switch: Confirm that the network switch port is active and providing PoE.

Nessun tono di linea

• Controlla la connessione di rete: Ensure the Ethernet cable is firmly connected.
• Verifica lo stato della rete: Check the phone's display for network connectivity icons or messages.
• Contact IT Administrator: Network configuration issues often require assistance from your IT department or service provider.

Scarsa qualità audio

• Regola volume: Use the volume buttons to increase or decrease the call volume.
• Controllare la connessione del ricevitore/auricolare: Assicurarsi che il cavo del ricevitore o l'auricolare siano collegati saldamente.
• Congestione della rete: Poor network conditions can affect audio quality. Contact your IT administrator if the issue persists.

Telefono non registrato

If your phone is not registering with the call server, it typically indicates a network configuration or server issue. Contact your IT administrator or service provider for assistance.

Specifiche

Garanzia e supporto

Informazioni sulla garanzia

Your HP Poly CCX 350 IP Phone is covered by a limited warranty provided by HP. For specific warranty terms and conditions, please refer to the warranty documentation included with your product or visit the official HP support websito.

Supporto tecnico

For technical assistance, troubleshooting beyond this manual, or to inquire about service, please contact your IT administrator or visit the official HP support websito:

Supporto ufficiale HP

When contacting support, please have your product model number (CCX 350 BMP MS POE-E) and serial number ready.