Quick Start Guide
Cruiser
www.imoulife.com
Welcome
Thank you for choosing IMOU.
We are devoted to providing you easy smart home products.
If you have problems using the product, please contact our service team before returning your product.
Our service mail: service.global@imoulife.com
Frequently asked questions can be found at imoulife.com/support/help
www.imoulife.com/web/support/help
Package content
Camera introduction
Note: Disconnect the camera from the power before installation or taking out its SD card.
Note:
- Press and hold the reset button for 10 s to reset the camera.
- Double-press the reset button to enable the camera’s hotspot.
See the table below for definitions of the camera’s LED behaviors.
| LED Indicator Status | Device Status |
| off | • Power off/LED turned off • Rebooting after reset |
| Solid red | •Booting • Device malfunction |
| Flashing red | • Network connection failed • Pairing failed |
| Flashing green | • Ready for network configuration • Ready to pair |
| Solid green | • Operating properly |
| Flashing green and red alternately | • Updating firmware |
Download the APP
Tips
To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.
Add device to the APP
Installing Camera
Note:
Make sure that the mounting surface is strong enough to hold at least three times the weight of the camera and the bracket.
Ceiling Mount
- Peel off the U-shaped mounting template and stick it to the desired installation area.
- Drill holes into the mounting surface as the mounting template marks and then insert wall anchors as needed.
- Secure the mounting bracket to the surface with included mounting screws.
- Align
on the top of the camera with
on the bracket, then fit the two parts together. - Rotate the camera counterclockwise until it is locked. Make sure align with
. - Power on the camera and then adjust its angle properly.
Wall Mount
- Peel off the rectangular mounting template and stick it to the desired installation area.
- Drill holes into the mounting surface as the mounting template marks and then insert wall anchors as needed.
- Secure the mounting bracket to the surface with included mounting screws.
- Align on the top of the camera with on the bracket, thenfit the two parts together.
- Rotate the camera counterclockwise until it is locked. Make sure align with.
- Power on the camera and then adjust its angle properly.
Note:
- Make sure that the pole is strong enough to hold at least three times the weight of the camera and the bracket.
- The hoops are not provided. Please prepare them in advance.
- Thread the hoop through the mounting holes on the bracket, then attach the bracket to the pole.
- Align on the top of the camera withon the bracket, then fit the two parts together.
- Rotate the camera counterclockwise until it is locked. Make sure align with.
- Power on the camera and then adjust its angle properly.
Troubleshooting
| Question | Answer |
| The device cannot boot up or work as expected? | •Check the LED indicator status. If the light is not in green, press and hold the reset button for 10 s to reset the camera. |
| How to connect the camera to another Wi-Fi network? | •If the camera is online, select Device Details > Network Config to change the Wi-Fi connection on the app. •If the camera is offline, reset the camera, and then configure the camera again. |
| Connection takes too long? | •Check if the distance between the camera and the router, and that between the camera and the smartphone is both within 5 m (16.4 ft) during the connection. •Check the Wi-Fi configuration of the router: Select the channel to auto, and the mode to 11 bgn mixed. |
| When the micro SD card is full, how is the recorded video saved? | •When the micro SD card is full, the system will overwrite the previously recorded videos. Save the important information in time. |
| Where are the recorded videos saved? | •If you have activated the cloud storage and installed a micro SD card, \ the recordings will be both saved to the card and cloud. If the cloud storage is deactivated, the recordings are saved to the SD card. Videos recorded during live view or playback is saved on your phone. |
| The device is offline? | Check the indicator status: •Solid green: Check whether the router can connect to the Internet. If the network is connected, restart the camera. •Flashing red: Reset the camera, and then configure the camera again. •Solid red: The camera is faulty. |
@imouglobal
service.global@imoulife.com
www.imoulife.com
Documents / Resources
 | Cruiser |
References
- Imou Lifeimoulife.com
- imoulife.com/support/helpimoulife.com
- IMOU lifewww.imoulife.com
- User Manualmanual.tools
Published: September 26, 2021
Updated: September 27, 2021
Please download imou camera app. User manual in Dutch
Graag download imou camera app. Gebruiksaanwijzing in het Nederlands
Graag download imou camera app. Gebruiksaanwijzing in het Nederlands
Where can I download the IMOU camera app and find the Dutch user manual for the IMOU Cruiser?
To set up and use your IMOU Cruiser camera, you can follow these steps for the app and manual:
Read the full Q&A page
Hi I bought an imou bullet 2c.
It is not possible to watch videos then it says storage error formatting the storage device. Which storage device? should not need to format phone or computer. It also says that you should buy the cloud to watch videos or pictures should not be needed when I have a memory card of 128 gb
Hej har köpt en imou bullet 2c.
Det går inte att se videos då står det lagringsfel formatera lagringsenheten. Vilken lagringsenhet ? skall inte behöva formatera telefon eller dator . Det står även att man skall köpa molnet för att se på videor eller bilder skall väl inte behövas när jag har ett minneskort på 128 gb
It is not possible to watch videos then it says storage error formatting the storage device. Which storage device? should not need to format phone or computer. It also says that you should buy the cloud to watch videos or pictures should not be needed when I have a memory card of 128 gb<e/em>
Hej har köpt en imou bullet 2c.
Det går inte att se videos då står det lagringsfel formatera lagringsenheten. Vilken lagringsenhet ? skall inte behöva formatera telefon eller dator . Det står även att man skall köpa molnet för att se på videor eller bilder skall väl inte behövas när jag har ett minneskort på 128 gb
How do I fix a storage error on my IMOU Bullet 2C and use my 128GB SD card instead of cloud storage?
The "storage device" the app is referring to is the Micro SD card you inserted into the camera, not your phone or computer. New SD cards often need to be initialized to the camera's file system before they can record video.
To resolve this and use your 128GB card instead of the cloud, follow these steps:
Note: Always disconnect the camera from power before taking out or inserting the SD card to prevent data corruption.
Read the full Q&A page
Imou Cruiser keeps losing WiFi connection.
A Reolink, on the other hand, works flawlessly.
Imou Cruiser verliert dauernd die WLAN Verbindung.
Eine Reolink arbeitet da gegen fehlerfrei.
A Reolink, on the other hand, works flawlessly.<e/em>
Imou Cruiser verliert dauernd die WLAN Verbindung.
Eine Reolink arbeitet da gegen fehlerfrei.
Why does my Imou Cruiser keep losing its WiFi connection?
If your Imou Cruiser is frequently losing its WiFi connection, please try the following troubleshooting steps based on the official guide:
If the issue persists despite these steps, you can contact Imou technical support at service.global@imoulife.com.
Read the full Q&A page
Hello, how to set the time (period) on my Imou cruiser camera
Thank you
Bonjour, comment regler l heure (periode) sur ma camera Imou cruiser
Merci
Thank you<e/em>
Bonjour, comment regler l heure (periode) sur ma camera Imou cruiser
Merci
How do I set the time or recording period on my Imou Cruiser camera?
To adjust the time settings or recording schedules (periods) for your Imou Cruiser camera, you must use the Imou Life App. Follow these steps:
If the time is incorrect on your recordings, ensure your smartphone's time is correct and that the camera has a stable internet connection to sync with the NTP server. If you encounter issues, you can reset the camera by holding the reset button for 10 seconds and re-configuring it in the app.
Read the full Q&A page
hello how can I delete a shared email address on my camera rex 7710 ranger imou
please
bonjour comment puis je faire pour supprimer une adresse mail partagé sur ma camera rex 7710 ranger imou
s il vous plait
please<e/em>
bonjour comment puis je faire pour supprimer une adresse mail partagé sur ma camera rex 7710 ranger imou
s il vous plait
How do I delete a shared email address or stop sharing my IMOU Rex/Ranger camera with another user?
To delete a shared email address or stop sharing your IMOU Rex (Ranger) camera with another user, follow these steps within the Imou Life App:
If you are unable to find the sharing menu, ensure you are logged into the primary account that originally set up the camera, as shared users do not have the authority to manage other shared accounts.
Read the full Q&A page
what is the LAN connection for? I plugged it in but it makes no difference
a cosa serve la connessione LAN? la ho collegato ma non fa nessuna differenza
a cosa serve la connessione LAN? la ho collegato ma non fa nessuna differenza
What is the purpose of the LAN connection on the IMOU Cruiser, and why does it not seem to work when plugged in?
The LAN (Ethernet) port on the IMOU Cruiser is designed to provide a stable, wired network connection as an alternative to Wi-Fi. This is particularly useful if the camera is mounted in an area with a weak wireless signal or high electromagnetic interference.
If plugging in the LAN cable makes no difference, please consider the following:
If the camera continues to ignore the wired connection while the LED remains Solid Red or Flashing Red, there may be a hardware fault or a configuration conflict with your router's DHCP settings.
Read the full Q&A page
ako sa nastavuje detekcia?
How do I set up detection on the IMOU Cruiser?
To set up detection for your IMOU Cruiser camera, you must use the Imou Life App. Follow these general steps:
If you do not see these options, ensure your camera is online and your app is updated to the latest version. For advanced AI detection features, some models may require an active Imou Protect subscription.
Read the full Q&A page