IMOU Bullet 2S Wi-Fi Camera User Guide

Quick Start Guide
Bullet 2S
Bullet 2S 4MP

Welcome
Thank you for choosing IMOU.
We are devoted to providing you with easy smart home products.
If you have problems using the product, please contact our service team before returning your product.
Our service mail: service.global@imoulife.com
Frequently asked questions can be found at imoulife.com/support/help

http://www.imoulife.com/web/support/help

Contents hide

1 Package content

2 Camera introduction

3 Troubleshooting

4 Documents / Resources

4.1 References

5 Related Posts

Package content

Camera introduction

The pattern of the LED indicator is included in the following table.

LED Status	Device Status
Oﬀ	• Powered oﬀ/LED turned oﬀ • Rebooting after reset
Red light on	• Booting • Device malfunction
Greenlight ﬂashing	• Waiting for network
Greenlight on	Operating properly
Red light ﬂashing	Network connection failed
Green and red light ﬂashing alternately	Firmware updating

1

http://mobile.easy4ipcloud.com/imou/detect.html

Tips

To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.

2

3 Installing the Camera

Troubleshooting

Problem	Solution
The APP says “Failed to configure device network”	• Reset your Camera and connect it again. • Some cameras only support 2.4GHz, while some routers have dual-band, 2.4G/5G. Make sure you are connecting 2.4GHz only.
No audio	• Ensure the audio function on the camera is turned on. • Ensure audio is turned up on the viewing device.
Human detection not working	• Ensure you have enabled “Human Detection” in the Device Settings screen of the Imou LifeApp.
The device cannot work normally or start?	• Check the LED indicator status. If the light is not in green, press and hold the reset button for 10 s to reset the camera.
How to connect the camera to a new Wi-Fi?	• If the camera is offline, reset the camera, and configure the camera again.
Connection is time?	• Check if the distance between the camera and the router, the camera, and the smartphone is within 5 m (16.4 ft) during the connection.
When the Micro SD card is full, how is the recorded video saved?	• When the Micro SD card is full, the system will overwrite the previously recorded videos. Save the important information in time.
The device is offline?	Check the indicator status: • If the green light is on, check whether the router can connect to the Internet. If the Internet is working, restartthe camera. • If the red light flashes, reset the camera, and then configure the camera again. • If the red light is on, it means the camera is faulty.