Quick Start Guide
A1
Welcome
Thank you for choosing IMOU. We are devoted to providing you with easy smart home products. If you have problems using the product, please contact our service team before returning your product.
Our service mail: service.global@imoulife.com
Detailed installation instructions & videos, frequently asked questions can be found at: imoulife.com/support/help Or scan this QR code to the help page.
http://www.imoulife.com/web/support/help
Package content
Camera introduction
Note: Press and hold the reset button for 10 s to reset the camera.
The pattern of the LED indicator is included in the following table.
| LED Status | Device Status |
| Off |
|
| Red light on |
|
| Greenlight flashing |
|
| Greenlight on |
|
| Red light flashing |
|
| Green and red light flashing alternately |
|
http://mobile.easy4ipcloud.com/imou/detect.html
To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the camera and router.
Troubleshooting
|
Problem |
Solution |
| Cannot set up the camera |
|
| The APP says “Failed to configure device network” |
|
| The app says ” Failed to bind” | The camera is already connected to Wi-Fi, but the router is:
|
| No picture / signal |
|
| The picture is not clear |
|
| No audio |
|
| Human detection not working |
|
| Camera stuck downwards |
|
| The phone is not reading QR code |
|
This product complies with the applicable CE marking directives and standards:
- Low Voltage (LVD) Directive 2014/35/EU.
- Electromagnetic Compatibility (EMC) Directive 2014/30/EU.
- Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU and its amending Directive (EU) 2015/863.
A copy of the original declaration of conformity may be obtained from Dahua Technology. The most up to date copy of the signed EU Declaration of Conformity (DoC) can be found at www.imoulife.com/declaration-of-conformity
CE-Electromagnetic Compatibility (EMC)
This digital equipment is compliant with Class B according to EN 55032.
CE-Safety
This product complies with IEC/EN/UL 60950-1 or IEC/EN/UL 62368-1, Safety of Information Technology Equipment.
Declaration of Conformity CE (Only for the product has RF function)
Hereby, Dahua Technology declares that the radio equipment is compliant with Radio Equipment Directive (RED) 2014/53/EU. The full text of the EU declaration of conformity is available at www.imoulife.com/declaration-of-conformity
Documents / Resources
 | A1 Security Camera |
References
- User Manualmanual.tools
Hello I replaced the modem with another one, but the wifi has another password. I kindly ask for help to insert the new one. thank you
Buongiorno ho sostituito il modem con altro , ma il wifi ha un’altra password . Chiededo gentilmente un aiuto per inserire la nuova . grazie
Buongiorno ho sostituito il modem con altro , ma il wifi ha un'altra password . Chiededo gentilmente un aiuto per inserire la nuova . grazie
How do I update the Wi-Fi password on my Imou A1 camera after changing my modem?
To update the Wi-Fi password for your Imou A1 Security Camera after replacing your modem, you must reset the device and perform the setup process again. Follow these steps:
Note: Ensure your phone is connected to the 2.4GHz band of your new router, as many cameras do not support 5GHz Wi-Fi.
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hola !!! compré cámaras modelo A1 necesito saber si quedan enchufadas constantemente a la corriente ? gracias
Does the Imou A1 security camera need to be constantly plugged into a power source?
Yes, the Imou A1 Security Camera must remain plugged into a power source constantly to operate. It is not a battery-powered device.
According to the user guide, the camera is powered via a DC 5V 2A connection. The package includes a specific Power Cable and Power Adapter for this purpose. You can find the power port located on the back of the camera base next to the Ethernet port.
If the camera is disconnected from the power outlet, it will turn off and stop recording or monitoring.
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