Buku Panduan Pengguna Telepon Kantor Meja Snom M18 KLE SIP DECT 4-Line
Model: M18 KLE
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Snom M18 KLE SIP DECT 4-Line Desk Office Phone.
Panduan Pengaturan
Isi Paket
- Snom M18 KLE Desk Phone Unit
- Telepon Genggam
- Kabel Handset
- Kabel Ethernet
- Adaptor Daya AC
Instalasi Fisik
Hubungkan Handset: Plug one end of the coiled handset cord into the handset and the other end into the port labeled with a handset icon on the side of the phone base.
Hubungkan ke Jaringan: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network router or switch.
Hubungkan Daya: Plug the AC power adapter into the power port on the back of the phone, then plug the adapter into a standard electrical outlet. The phone will power on automatically.
Konfigurasi Awal
Upon first power-on, the phone may display a setup wizard or attempt to obtain network settings via DHCP. Follow the on-screen prompts to configure basic settings such as language, time zone, and network parameters if not automatically assigned.

Gambar: Depan view of the Snom M18 KLE Desk Office Phone, showing the display, keypad, and function buttons. The handset is cradled on the left side, and a DECT antenna is visible on the right.
Petunjuk Pengoperasian
Fungsi Panggilan Dasar
Melakukan Panggilan:
Angkat handset atau tekan PEMBICARA tombol.
Tekan nomor telepon yang diinginkan menggunakan papan tombol.
Tekan tombol PANGGILAN button or wait a few seconds for the call to connect automatically.
Menjawab Panggilan:
Saat telepon berdering, angkat gagang telepon atau tekan tombolnya. PEMBICARA tombol untuk menjawab.
Mengakhiri Panggilan:
Letakkan kembali gagang telepon ke tempatnya atau tekan tombol PEMBICARA tombol lagi.
Fitur Panggilan Lanjut
Memegang: Selama panggilan aktif, tekan tombol MEMEGANG button to place the call on hold. Press MEMEGANG lagi untuk melanjutkan panggilan.
Transfer:
Selama panggilan aktif, tekan tombol TRANSFER soft key (may be labeled differently on screen).
Tekan nomor tujuan transfer panggilan Anda.
Untuk melakukan suatu perpindahan buta, tekan tombol TRANSFER soft key again before the recipient answers. To perform an attended transfer, wait for the recipient to answer, announce the call, then press TRANSFER.
Konferensi: The phone supports 3-way local conferencing. During an active call:
Tekan tombol KONF soft key (or similar). The first call is placed on hold.
Hubungi nomor pihak ketiga.
Setelah pihak ketiga menjawab, tekan tombol KONF Tekan tombol lunak lagi untuk bergabung dengan semua pihak.
Bisu: Tekan tombol BISU Tekan tombol ini untuk membisukan mikrofon Anda selama panggilan. Tekan lagi untuk mengaktifkannya kembali.
Jangan Ganggu (DND): Tekan tombol JANGAN LUPA button to activate or deactivate Do Not Disturb mode. When active, incoming calls will be redirected or sent to voicemail without ringing the phone.
Navigasi Menu
Use the 4-way navigational pad and the MEMILIH soft key to navigate through the phone's menus. Soft keys below the display change functionality based on the current screen.
Phonebook and Call History
Direktori: Tekan tombol DIREKTORI soft key to access your local phonebook. You can add, edit, and delete contacts.
Riwayat panggilan: Tekan tombol RIWAYAT PANGGILAN tombol untuk view a list of dialed, received, and missed calls.
Pemeliharaan dan Perawatan
Membersihkan Perangkat
Untuk membersihkan ponsel, gunakan kain lembut dan halus.amp cloth. Avoid using abrasive cleaners or solvents, as these can damage the phone's surface. Ensure the phone is unplugged before cleaning.
Penggantian Baterai
The deskset contains a 2.4V/750 mAh Ni-MH battery. If battery performance degrades significantly over time, contact Snom support or a qualified technician for replacement. Do not attempt to replace the battery yourself unless specifically instructed by Snom.
Pembaruan Firmware
Periodically, Snom may release firmware updates to improve performance and add new features. Consult your system administrator or the Snom website for instructions on how to update your phone's firmware.
Penyelesaian Masalah
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| Tidak ada nada sambung | Phone not powered, network cable disconnected, or SIP registration failure. | Check power connection. Ensure Ethernet cable is securely connected. Verify SIP account registration status on the display. Restart the phone. |
| Tidak dapat membuat/menerima panggilan | SIP registration issue, DND active, or network problem. | Check SIP registration. Deactivate DND. Verify network connectivity. Contact your IT administrator. |
| Layar kosong atau macet | Power issue or software error. | Unplug the power adapter, wait 10 seconds, then plug it back in. If the issue persists, contact support. |
| Kualitas audio buruk | Network congestion, faulty cable, or handset issue. | Check network connection and bandwidth. Try a different handset or headset. |
Spesifikasi Teknis
- Menampilkan: 3.5-inch 102 x 66 pixels (w x h) mono LCD with blue/white backlighting
- Tombol Garis: 4 programmable LED backlit line keys
- Feature Keys: 17 dedicated feature keys
- Navigasi: 4-way navigational pad
- Panggilan cepat: 32 speed dial keys (2 pages x 16)
- Voice Quality: HD voice for receiver and speakerphone, Full-duplex speakerphone
- Dukungan Headset: HAC receiver, 2.5mm corded headset jack
- Penanganan Panggilan: 4-line call handling (active and held), 3-way local conference, N-way network conference, Intercom, Call transfer (blind/attended), Call hold, Call forwarding, Mute, Redial, Caller ID
- Buku telepon: Local up to 1,000 entries, XML/LDAP remote phonebook
- Riwayat panggilan: Hingga 200 entri
- Baterai: Deskset battery: 2.4v/750 mAh Ni-MH
- Sumber Daya: Corded Electric (Included AC Adapter)
- Standby/Talk Time: 36 hours standby / 7 hours talk time
Informasi Garansi
The Snom M18 KLE SIP DECT 4-Line Desk Office Phone comes with a 3-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. For full terms and conditions, please refer to the official Snom warranty policy available on their websitus atau hubungi dukungan pelanggan.
Dukungan Pelanggan
For technical assistance, warranty claims, or further information, please visit the official Snom website or contact their customer support department. Keep your product model number (M18 KLE) and purchase details ready when contacting support.





