1. Pendahuluan
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Produk Lebihview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.
Deskripsi Gambar: This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Komponen Utama:
- Layar LCD: 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Menunjukkan pesan suara baru.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Papan Navigasi: 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Tombol angka: Tombol standar 0-9, *, # untuk melakukan panggilan.
- HD Audio Handset: For high-definition voice communication.
- Speakerphone Dupleks Penuh: Untuk komunikasi bebas genggam.
- Tombol Fungsi: INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Mikrofon (MIC): Mikrofon terintegrasi.
3. Pengaturan
3.1. Koneksi Daya
- Connect the included AC adapter to the power port on the back of the deskset.
- Colokkan adaptor AC ke stopkontak standar.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Koneksi Jaringan
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Pemasangan dan Pengisian Baterai Handset
- Buka tempat baterai pada telepon genggam.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Tutup tempat baterai.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Konfigurasi Awal
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web antarmuka melalui a web browser for advanced configuration by entering the deskset's IP address.
4. Petunjuk Pengoperasian
4.1. Fungsi Panggilan Dasar
- Melakukan Panggilan: Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Menjawab Panggilan: Pick up the handset or press the SPEAKER button when the phone rings.
- Mengakhiri Panggilan: Place the handset back on the cradle or press the SPEAKER button again.
- Menahan Panggilan: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Menggunakan Fitur
- Jangan Ganggu (DND): Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- Headset: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Telepon pengeras suara: Press the SPEAKER button to activate hands-free mode.
- Penyesuaian Volume: Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Buku telepon: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Riwayat panggilan: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Pesan: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Interkom: Use the INTERCOM button for internal communication between DECT phones.
- Kunci Tombol: Use the menu options to lock the keypad to prevent accidental dialing.
5. Pemeliharaan
5.1. Pembersihan
- Wipe the deskset and handset with a soft, damp kain.
- Jangan gunakan pembersih atau pelarut yang bersifat abrasif karena dapat merusak permukaan.
- Pastikan perangkat dicabut sebelum dibersihkan.
5.2. Perawatan Baterai
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- Untuk masa pakai baterai yang optimal, isi daya ponsel hingga penuh sebelum penggunaan pertama.
- Jika telepon genggam tidak akan digunakan dalam jangka waktu lama, lepaskan baterai untuk mencegah kebocoran.
6. Penyelesaian masalah
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Masalah | Kemungkinan Penyebab | Larutan |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| No dial tone or cannot make/receive calls | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| Ponsel tidak mengisi daya | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Spesifikasi
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Fitur | Detil |
|---|---|
| Menampilkan | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Tombol Garis | 4 programmable LED backlit line keys |
| Tombol Fitur | 17 dedicated feature keys |
| Tombol Panggilan Cepat | 32 (2 pages x 16) |
| Kualitas Suara | HD voice for receiver and speakerphone |
| Telepon pengeras suara | Dupleks penuh |
| Soket Headset | 2.5mm corded headset jack |
| Penanganan Panggilan | 4-line call handling (active and held) |
| Local Phonebook | Hingga 1,000 entri |
| Riwayat Panggilan | Hingga 200 entri |
| Buku Telepon Jarak Jauh | XML/LDAP support |
| Panggilan Konferensi | 3-way local, N-way network |
| Transfer Panggilan | Blind/attended |
| Jenis Baterai | 2.4V/750 mAh Ni-MH |
| Waktu Siaga | 36 jam |
| Waktu Bicara | 7 jam |
| Sumber Daya | Included AC Adapter, Battery Powered |
| Perangkat yang Kompatibel | SIP-based systems and services |
| Ukuran | 11 x 8.75 x 4.5 inci (Paket) |
| Berat Barang | 2.45 pon |
8. Informasi Keselamatan
PERINGATAN: Produk ini mengandung bahan kimia yang diketahui oleh Negara Bagian California dapat menyebabkan kanker dan cacat lahir atau bahaya reproduksi lainnya.
Selalu ikuti tindakan pencegahan keselamatan dasar saat menggunakan produk ini untuk mengurangi risiko kebakaran, sengatan listrik, dan cedera pada orang.
- Jangan gunakan produk ini di dekat air atau saat Anda basah.
- Avoid using the product during an electrical storm.
- Jangan membuka perangkat casing; serahkan semua servis kepada personel yang berkualifikasi.
- Gunakan hanya adaptor daya yang disediakan bersama unit.
