hyperoptic 060225 Make your Wi-Fi Unstoppable
Specifications
- Product: Zyxel Minihub
- Service: Total Wi-Fi Mesh
- Included in the Box: Minihub, Stand, Power Supply, Ethernet Cable, Welcome Booklet
Product Usage Instructions
- Welcome to Hyperoptic Total Wi-Fi®
- Total Wi-Fi is our Wi-Fi mesh service, which includes our Wi-Fi extender, the Minihub. In this guide, you’ll find everything you need to set up your Minihub and start enjoying your new Total Wi-Fi service.
What’s in the box
Get connected now
Watch our video guide to setting up your Hyperhub Total Wi-Fi®. Simply use your mobile phone camera to scan the QR code or visit hyperoptic.com/zyxel-minihub
Option 1: Setting up your Minihub wirelessly
Don’t forget to make sure your Hyperoptic router is up and running before setting up your Minihub.
Connect the stand
Clip the stand into the bottom of the Minihub.
Place your Minihub
Put your Minihub in the area where you want to extend your Wi-Fi coverage.
Plug in and power up.
- Plug in the power supply and switch on the Minihub. Wait for about 2 minutes.
- The power LED will light up steadily green.
Download the MPro Mesh app
Scan the relevant QR code to download the app from your app store. Then log into the app, press the + next to ‘Mesh Devices’ on the ‘Home’ page. Press ‘Use WiFi’ and follow the instructions.
Option 2: Setting up your Minihub with a wire
Don’t forget to make sure your Hyperoptic router is up and running before setting up your Minihub!
Connect the stand
Clip the stand into the bottom of the Minihub.
Plug in and power. up
Plug in the power supply and use the Ethernet cable to connect the Hyperhub router LAN port to the Minihub LAN port. 
Set up Total Wi-Fi
Switch on the Minihub, wait until the Power and Link LEDs are steady green. Then unplug the power lead and Ethernet cable from the Minihub.
Place your Minihub
Put your Minihub in the space where you want to extend your Wi-Fi coverage. Plug in the power supply and switch on the Minihub. Wait for about 2 minutes until the Link LED is steady green. 
What do the lights on your Minihub mean
Green
- On – Power is on / Total Wi-Fl configuration is complete
- Blinking – Minihub is starting up / Total Wi-Fi configuration in progress
- Red:
- On or slow blinking – Minihub detects an issue
- Fast blinking – We are upgrading your Minihub firmware
If everything is plugged in and all lights are on, or the red light is on 20 minutes after set-up, please get in touch.
Minihub connected wirelessly
Green
- On – The connection to Hyperhub is good
Red
- On – The signal is too weak. Please move your Minihub closer to your Hyperhub.
Minihub connected with a wire
Green
- On – The connection to Hyperhub is good
Green
- On – Wi-Fi is ready Blinking – Data transmitting Off – Wi-Fi is disabled
Safety instructions
To keep your connection running smoothly and avoid any potential safety risks, you must treat your Hyperoptic equipment properly and make sure it’s placed in the right location.
Please take a look at our tips below and make sure you’re following proper guidance when it comes to your Total Wi-Fi Minihub extender.
- Minihubs should be kept indoors, far away from sources of heat and/or direct sunlight (e.g. radiators, oven hobs, etc.).
- Minihubs should be kept on a flat surface, clear of clutter (e.g. a desk or cabinet) or wall-mounted, ensuring that there is adequate air circulation around the device.
- Please do not place the device on soft fabric, furniture or items that limit the air circulation (e.g.
- Minihubs should be kept far away from any electrical appliances with strong magnetic or electric outputs (e.g. microwaves, fridges, Bluetooth devices etc.).
- Minihubs should be kept away from liquids and damp areas. It’s very important to keep your devices dry, without the possibility of liquid spilling onto or into them.
- Please do not use flammable substances on or around your devices and keep them away from any potentially flammable atmospheres, such as a garage or a workshop.
- Please ensure that all cables are not twisted, pulled or wrapped tightly.
- Clean Minihubs with a soft, dry cloth only. Never use liquids or solvents.
- Please only use the power supply included with your Minihub.
Need help?
- Visit our online help pages to find answers to frequently asked questions: hyperoptic.com/help
- If your service is not working, scan the QR code and follow our step-by-step guide to restore service quickly.
- Prefer to get in touch with our Customer Support team? You can find all the ways to contact us at hyperoptic.com/contact-us
Frequently Asked Questions
Q: What should I do if all lights are off or if the red light is on 20 minutes after setup?
A: If everything is plugged in and all lights are off, or the red light is on 20 minutes after set-up, please contact support for assistance.
Documents / Resources
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hyperoptic 060225 Make your Wi-Fi Unstoppable [pdf] User Guide 060225 Make your Wi-Fi Unstoppable, 060225, Make your Wi-Fi Unstoppable, Wi-Fi Unstoppable, Unstoppable |