HUAWEI SME Network Solution
Specifications
- Product Name: SME Network Solution
- Issue Date: 09 2024-11-17
- Manufacturer: HUAWEI TECHNOLOGIES CO., LTD.
- Website: https://ekit.huawei.com
Issue 09
Date 2024-11-17
Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided “AS IS” without warranties, guarantees or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People’s Republic of China
Website: https://ekit.huawei.com
SME Network Product Quick Start Portal
To offer better information experience (for example, obtaining installation and deployment guidance), we have also launched the all-new SME Network Product Quick Start Portal, which is shown in Figure 1-1.
Figure 1-1 SME Network Product Quick Start Portal
Hardware Description
The table below lists the hardware description documents for SME Network devices. You can refer to the Hardware Description of the corresponding device model to quickly search for hardware information, including indicator meanings and interface information.
Installing Devices
The table below lists the installation guide documents for SME Network devices. For WLAN AP products, installation videos and graphs are also provided. You can refer to the Installation Guide of the corresponding device model to install a device using the accessories delivered with the device.
| Category | Installation Guide |
| How to Install SME Network Indoor Settled APs on Spring Tee Ceilings (Using Small Mounting Brackets) |
NOTE
- If an AP needs to be deployed by scanning the barcode on the Huawei eKit app, use the Huawei eKit app to scan the QR code on the rear of the AP before the installation.
- If the SN of an AP needs to be added to the Huawei eKit SME Network Center and then the AP goes online in the Huawei eKit system, record the SN on the rear of the AP before the installation.
Networking Connections
A typical network with SME Network devices consists of gateways, switches, and APs, as shown in the following figure.
- The WAN port of the gateway obtains an IP address through DHCP, PPPoE, or static configuration to communicate with the external network.
- The gateway dynamically allocates IP addresses to LAN-side switches and APs through DHCP.
- APs can be powered by a PoE switch. If a non-PoE switch is used, APs need to be powered by power adapters.
- Entire-network devices can be remotely managed through the Huawei eKit app on a mobile phone or Huawei eKit SME Network Center on a PC.
- For details about the deployment guide and other networking information, refer to SME Network Typical Configuration Examples.
Configuring Devices
Devices can be onboarded and managed in the Huawei eKit system (mobile app or web).
Method 1: Onboarding and Managing Devices Through the Huawei eKit App
- Download the Huawei eKit app.
Scan the QR code to download the app. Alternatively, search for Huawei eKit in the app store (App Store on iOS) and download the app as prompted.
- Select a deployment mode.
Open the app, tap + on the service page to start deployment, select SME Network as the product, and then select the deployment mode.
Before actual project deployment, you are advised to experience the deployment process in a virtual manner to help you quickly get familiar with the app-based deployment process.- (Recommended) Wi-Fi-based deployment: Connect to the management Wi-Fi network of an AP to quickly onboard entire-network devices.
- Barcode scanning-based deployment: Scan the SN QR code on the device to add device information for automatic onboarding.
- (Recommended) Wi-Fi-based deployment
- a. Tap Precautions to view the deployment precautions.
- b. Connect to the management Wi-Fi network.
- c. Start the deployment task and wait for the device to be automatically discovered.
- d. Wait until the device is automatically onboarded. In the automatic onboarding phase, if DHCP is not configured for the WAN port of the gateway to obtain an IP address, the page for setting the IP address obtaining mode is automatically displayed.
- a. Tap Precautions to view the deployment precautions.
- Barcode scanning-based deployment
- a. Prepare for gateway deployment, including configuring the gateway to communicate with the external network.
If the S380 is used as the gateway and the default mode (DHCP) is not configured for its WAN port, log in to the web system of the S380
(default IP address: 192.168.112.1) and configure the mode for obtaining an IP address for the WAN port. For details, see What Do I Need to Do Before Onboarding an S380 by Scanning the Barcode?.
If an AR router is used as the gateway, log in to the web system of the AR router (default IP address: 192.168.112.1) and configure the mode for obtaining the IP address for the WAN port, parameters for interworking with the Huawei eKit system, and other parameters (for the connected devices to go online). For details, see What Do I Need to Do Before Onboarding an AR Router by Scanning the Barcode?.
- b. Scan the SN QR code of the device to add device information.
- c. Wait for a while till the device is automatically onboarded.
On a network where the S380 is deployed, after the S380 is onboarded through barcode scanning, it can automatically discover devices on the network and onboard them after device information is added.
- a. Prepare for gateway deployment, including configuring the gateway to communicate with the external network.
Method 2: Onboarding and Managing Devices Through the Huawei eKit SME Network Center
- Log in to the Huawei eKit SME Network Center.
Go to the Huawei eKit official website (https://ekit.huawei.com), click My Project, and then Project O&M.
- Create a project.
- Add device information.
You can manually enter SNs or import SNs in batches using a template.
- Wait for a while till the device is automatically onboarded.
Prepare for gateway onboarding. For details.
On a network where the S380 is deployed, after the S380 is onboarded, it can automatically discover devices on the network and onboard them after device information is added.
FAQs
What Should I Do If Wi-Fi-based Deployment Fails?
Check whether the device supports Wi-Fi-based deployment. For details, see Precautions displayed on the app in the deployment process. Check the indicators on the device to determine whether the device is running properly. Check whether the device cables are properly connected. Check whether devices except the gateway use factory default settings. If the preceding check results are normal, contact technical support.
How Do I Restore the Factory Default Settings of a Device?
Unmanaged switches do not involve restoring factory default settings. A managed switch, AP, WAC, or gateway has a reset button. To restore the device to its factory default settings and restart the device, press and hold down the button for more than 6 seconds.
How Do I Manage and Configure Devices?
S110 series switches are unmanaged switches and do not need to be configured. Managed switches, APs, and gateways can be managed through the Huawei eKit app or independently configured through the web system.
Can the S380 manage the AP371?
The S380 V600R024C00 and later versions can manage the AP371.
How Is Power Supplied to Devices?
It is recommended that APs be powered by a PoE switch. You can also use a power adapter to supply power to APs. Switches and AR routers are powered through the delivered power cables or power adapters.
What Are the Possible Causes for the Failure to Log In to a Switch Through SSH?
If SSH login parameters are correctly configured on the switch but the login still fails, the SSH client may use a weak key algorithm. In this case, load the weak key algorithm plug-in on the switch.
What Should I Do to Log In to the Web System of an SME Network Device for the First Time?
Only a device with factory default settings can be logged in through the web system for the first time. To log in to a device through the web system, connect a PC to the device according to the table below, configure the IP address of the PC to be in the same network segment as the default IP address of the device, and access the default IP address of the device in a browser.
| Category | Product Series | Default IP Address for the First Login to the Web System | Description |
| Gateway | AR303, AR303W, AR720,
and AR730 |
https://192.168.112.1 | ● Connect a PC to the network port marked with MGMT on the AR router.
● Register an account upon the first login. |
| S380 | https://192.168.112.1 | ● Connect a PC to any LAN port of the S380.
● Register an account upon the first login. |
|
| Switch | S220, S310, S530, S620, S220S,
and S310S |
https://192.168.1.253 | ● Since V600R023C00, you can log in to the web system of the S310.
● Connect a PC to any network port of the switch. ● Register an account upon the first login. |
| WLAN | SME
Network WAC series |
https://169.254.1.1 | ● Connect a PC to any network port of the WAC.
● Register an account upon the first login. |
| SME
Network AP series |
https://192.168.254.254 | ● The AP371 and AP673 do not support web system login.
● Connect a PC to the AP management Wi-Fi network named hw_manage_xxxx (xxx indicates the last four digits of the AP’s MAC address). ● Register an account upon the first login. |
App Support by Country/Region
The deployment and O&M functions of the Huawei eKit app are available only in some countries and regions.
Open the Huawei eKit app, choose Me > System Settings, and switch to the desired country/region. If the Service tab is available on the app after you switch the country/region, the deployment and O&M functions of the Huawei eKit app are available. In this case, you can select SME Network on the Service tab page and perform deployments.
Table 8-1 lists the countries and regions covered by the Huawei eKit system at different sites.
Table 8-1 Countries and regions covered by the Huawei eKit system at different sites
| No. | Southbound IP Address of the Huawei eKit System | Major Countries and Regions Covered |
| Site 1 | 190.92.198.197 | United Arab Emirates, South Africa, Singapore, Indonesia, Hong Kong (China), South Korea, Japan, Malaysia, Thailand, Vietnam, Philippines, Bangladesh, Oman, Qatar, Mongolia, Pakistan, etc. |
| Site 2 | 119.8.213.82 | Major countries and regions in Europe |
| Site 3 | 101.44.185.22 | Mexico, Guatemala, Costa Rica, Panama, Honduras, El Salvador, Dominican Republic, Bahamas, Belize, Guyana, Jamaica, Nicaragua, Suriname, Trinidad and Tobago, etc. |
| Site 4 | 1.178.39.63 | Brazil, Peru, Ecuador, Colombia, Chile, Bolivia, Uruguay, Paraguay, Argentina, etc. |
| Site 5 | 139.9.137.139 | China |
Technical Support
- In the Huawei eKit app, find the intelligent customer service icon or tap the WeiKnow link for self-service query or ask questions online.
- Obtain technical support from the purchase channel.
Documents / Resources
 |
HUAWEI SME Network Solution [pdf] User Guide SME Network Solution, Network Solution |