Ninja Woodfire™ Outdoor Grill OG705CO
Owner's Guide
IMPORTANT SAFETY INSTRUCTIONS
OUTDOOR HOUSEHOLD USE ONLY. READ ALL INSTRUCTIONS BEFORE USE
Read and review instructions to understand operation and use of product.
Indicates the presence of a hazard that can cause personal injury, death or substantial property damage if the warning included with this symbol is ignored.
Avoid contact with hot surface. Always use hand protection to avoid burns.
For outdoor use only.
Failure to follow these instructions could result in electric shock, fire or burn hazard which could cause property damage, personal injury, or death. When using electrical appliances, basic safety precautions should always be followed, including the following:
- To eliminate a choking hazard for young children, discard all packaging materials immediately upon unpacking.
- This appliance is for outdoor household use only. DO NOT use indoors. DO NOT use this appliance for anything other than its intended use. DO NOT use in moving vehicles or boats. Use only in well ventilated area. DO NOT place on or near a hot gas or electric burner, or in a heated oven. Misuse may cause injury.
- This appliance can be used by persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- ALWAYS ensure the appliance is properly assembled before use. Ensure the grill plate is correctly inserted and securely locked into position. DO NOT use without side handles attached.
- To avoid property damage from flame or heat maintain a minimum distance of 3 feet from rear, sides and top to walls, rails, or other combustible constructions. In windy conditions or when excessive grease from food is present, flames may appear. Keep lid closed during such an event.
- Ensure the surface is level, stable, clean and dry. DO NOT place the appliance near the edge of the surface the grill is placed on during operation.
- To ensure continued protection against electric shock, connect to properly grounded outlets only. DO NOT immerse cord, plugs, or main unit housing in water or other liquid.
- Keep the appliance and its cord out of reach of children. A short power-supply cord is provided to reduce the risk of children less than 8 years grabbing the cord or becoming entangled and to reduce the risk of people tripping over a longer cord. DO NOT allow the appliance to be used near, cleaned, or maintained by children. Close supervision is necessary when used near children.
- When using an extension cord it must be specific for use outdoors and must have a “W” marking and tag stating: SUITABLE FOR USE WITH OUTDOOR APPLIANCES. Extension cord shall not exceed 25-feet maximum and no less than 14-guage.
- Longer detachable power-supply cord or extension cords are available and may be used if care is exercised in their use.
- If a longer detachable power-supply cord or extension cord is used: The marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance. The cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally. The cord set or extension cord should be a grounded-type 3-wire cord.
- To avoid burn injury, ALWAYS use pellet scoop when adding pellets to smoker box. DO NOT add pellets by hand. Make sure the lid of the smoke box is fully closed to prevent flames from escaping out of the smoke box.
- Pellets may continue to burn after cook time is complete. DO NOT touch or remove the smoke box until the grill has stopped smoking, pellets have completely burnt out, and the smoke box has cooled.
- To avoid personal injury and burns, allow to cool before cleaning, disassembly, putting in or taking off parts and storage.
- DO NOT allow pellets to overflow the pellet box. Doing so will introduce oxygen leading to combustion, flame, and damage to the unit which may result in burn injury.
- DO NOT touch hot surfaces. Appliance surfaces are hot during and after operation. To prevent burns or personal injury, ALWAYS use protective hot pads or insulated oven mitts and use available handles and knobs.
- DO NOT touch accessories during or immediately after cooking. The basket will become extremely hot during the cooking process. Avoid physical contact while removing the accessory from the appliance. To prevent burns or personal injury, ALWAYS use care when interfacing with product. Recommend use of long-handed utensil and protective hot pads or insulated oven mitts.
- ALWAYS ensure the grill is completely cool before removing the cooking plates, disposing of hot grease or moving the unit to avoid burns or personal injury.
- Regularly inspect the appliance and power cord. DO NOT use the appliance if there is damage to the power cord or plug. If the appliance malfunctions or has been damaged in any way, immediately stop use and call Customer Service.
- NEVER connect this appliance to an external timer switch or separate remote-control system.
- DO NOT place appliance and let cord hang over edges of tables, counters or touch hot surfaces.
- Only use recommended accessories included with this appliance or authorized by SharkNinja. The use of accessories or attachments not recommended by SharkNinja may cause a risk of fire or injury.
- Before placing any accessory into the cooker, ensure they are clean and dry.
- DO NOT move the appliance when in use.
- DO NOT cover the air intake vent or air outlet vent while unit is operating. Doing so will prevent even cooking and may damage the unit or cause it to overheat.
- DO NOT place anything on top of the product when the hood is closed during use and stored.
- Ensure the grill plate is correctly inserted and securely locked into position.
- DO NOT use this appliance for deep-frying.
- Use care when opening the grill to avoid burns. Some foods may cause oils or grease to splash.
- Socket voltages can vary, affecting the performance of your product. To prevent possible illness, ALWAYS use an external food thermometer to check that your food is cooked to the recommended temperatures.
- Use ONLY genuine food grade wood pellets from Ninja in your unit.
- NEVER use heating fuel pellets, hardwood, charcoal, liquid fuels, or any other combustible material in the Smoker.
- Keep hands and face away from Smoker Box when unit is in use and hot.
- ALWAYS keep a fire extinguisher accessible while operating the smoker.
- ALWAYS store wood pellets in a dry location, away from heat-producing appliances and other fuel containers.
- Keep your grill clean and do not allow excess grease or ash to collect inside or on the smoke box and cartridge. Doing so significantly increases the chances of a grease fire and additional smoke which can taint the flavor of your food.
- Please refer to the Cleaning & Maintenance section for regular maintenance of the appliance.
- To disconnect, press the power button to turn the unit off, then unplug from socket when not in use and before cleaning.
- DO NOT clean this product with a water spray or the like.
- DO NOT clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
- Store indoors when not in use - out of reach of children.
- DO NOT keep uncovered grill exposed to elements. ALWAYS use grill cover when stored outdoors.
- DO NOT place appliance on hot surfaces, near hot gas or electric burner, in a heated oven, or on a stovetop.
PARTS & ACCESSORIES
Image of the Ninja Woodfire™ Outdoor Grill OG705CO, showing its sleek design with the Ninja logo.
- A Grill Grate
- B Crisper Basket
- C Smoke Box
- D Grease Tray
- E Left and Right Assembly Handles
- F Socket Head Cap Screw 3.5mm x 16mm (4x) (pre-assembled on handles)
- G Allen Wrench
- H Pellet Scoop
- I Assembled Main Unit (power cord not shown)
- J Hood
- K Control Panel
- L Flat Top Griddle Plate
- M Grill Cover
Before First Use
- Remove all packaging material, and tape from the unit.
- Remove all accessories from the package and read this manual carefully. Please pay particular attention to operational instructions, warnings, and important safeguards to avoid any injury or property damage.
- Wash the grill grate, flat top griddle plate, and crisper basket in warm, soapy water, then rinse and dry thoroughly. The grill grate, flat top griddle plate, crisper basket, and base unit are NOT dishwasher safe. NEVER clean the main unit in the dishwasher.
- DO NOT use abrasive brushes or sponges on the cooking surfaces, as it will cause damage to the coating.
Initial run recommendation: Place all accessories inside the grill and run on GRILL, temp set to HI for 20 minutes without adding food to remove residues.
Handle Installation
Figures A-E show the process of attaching the side handles to the grill unit using screws and an Allen wrench. Ensure the correct handle (L or R) is used, aligning with tabs on the base and tightening with the included Allen wrench.
Extension Cord
- Connect to properly 3-prong grounded GFI outlets only.
- Use only outdoor extension cords 25-feet maximum and no less than 14-guage or 50-feet maximum and no less than 12-guage., marked with letter "SJOW", and stating, "Suitable for use with outdoor appliances." Using the incorrect cord could lead to the cord overheating, melting and/or a drop in voltage. A drop in voltage can increase preheat times and impact cooking performance and/or cook times.
Grill Cover
Remove cover before use. DO NOT cover when unit is hot.
Using the Cover:
- Carefully remove cover from the box.
- Place the cover over the grill with the Ninja logo at the front of the grill. Make sure the side handles and control panel are completely covered.
- Use the bungee cords at the front and back to adjust the fit and hold the cover in place.
Care & Maintenance
- Wipe with damp cloth.
- Use only non-abrasive cleaner such as dish soap and water.
GETTING TO KNOW THE NINJA WOODFIRE™ OUTDOOR GRILL
Function Buttons
- GRILL: Closed-hood cooking for top and bottom heat. Best when grilling large or thick cuts of meat or frozen food or for an all-around sear. Open the hood while grilling delicate foods or lean proteins to develop char-grilled textures without overcooking.
- SMOKER: Create deep, smoky flavors while cooking low and slow to tenderize large cuts of meat.
- AIR CRISP: Achieve crispiness and crunch with little to no oil and higher fan speeds.
- BAKE: Bake cakes, treats, desserts, and more with lower fan speeds.
- ROAST: Tenderize meats, roast vegetables, and more.
- REHEAT: Revive leftovers by gently warming them, leaving you with crispy results.
- DEHYDRATE: Dehydrate meats, fruits, and vegetables for healthy snacks.
Operating Buttons
- DIAL: To power on the unit and select a cooking function, rotate the dial clockwise until the dial is pointed to your desired function. To power off the unit, rotate the dial counterclockwise to the OFF position.
- WOODFIRE FLAVOR TECHNOLOGY: Press after selecting your cooking function to add Woodfire flavor using the Grill, Air Crisp, Bake, Roast, or Dehydrate functions. When pressed, flame icon will illuminate on the display screen.
- TEMP: The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- TIME: To adjust cook time, use the - and + buttons next to TIME.
- START/STOP: Press to start or stop the current cook function, or press and hold for 3 seconds to skip preheat.
Preheat for Better Results
For best grilling results, let the grill fully preheat before adding food. Adding food before preheating is complete may lead to overcooking, smoke, and longer preheat time.
After setting function, time, and temperature, then pressing START, the unit will automatically begin preheating (except for Smoker or Dehydrate functions without Woodfire Flavor Technology).
Smoke Box
The smoke box comes fully installed in the unit, located on the right side of the hood. Always ensure the removable smoke box is inserted into place before adding pellets. Review all warnings before proceeding.
Installing the smoke box: To install, hold the smoke box lid open with one hand and insert the removable smoke box so it sits into place.
Adding Ninja Woodfire Pellets: Fill the pellet scoop to the top and level off to avoid spilling. While holding the smoke box lid open, use the pellet scoop to pour pellets into the smoke box until filled to the top. Then, close the smoke box lid. Use only Ninja Woodfire Pellets for best results, performance and flavor.
Removing the smoke box and cleaning: To avoid burns, allow pellets to completely burn, and smoke box to cool completely, then remove smoke box and safely discard all contents.
COOKING FUNCTIONS
IMPORTANT: Review all warnings at the beginning of this Owner's Guide before proceeding.
NOTE: The Flat Top Griddle Plate is interchangeable with the grill grate for all cook functions except Air Crisp. For more information on using the griddle, see Using the Flat Top Griddle Plate on page 10.
Grill
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Install the grease tray by sliding it into place at the back of the grill.
- If using Woodfire Flavor Technology, lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Make sure the grill is plugged in and rotate the dial clockwise from the OFF position to select the GRILL function.
- If adding Woodfire Flavor, press the WOODFIRE FLAVOR technology button.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin preheating. If using Woodfire Flavor technology, pellets will go through an ignition cycle (IGN), then the grill will begin preheating (PRE).
- (Optional Skip Preheat): Press and hold START/STOP for 4 seconds. "ADD FOOD" will flash across the screen. Open hood, add ingredients to the grill grate. Close hood; cooking begins, timer counts down.
- When preheating is complete, the unit beeps and "ADD FOOD" appears. Open hood and place ingredients on the grill grate. Close hood; cooking begins, timer counts down.
- When cook time reaches zero, the grill beeps and "DONE" appears.
- Remove food from the grill grate.
Smoker
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Install the grease tray by sliding it into place at the back of the grill.
- Lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Open the hood and place ingredients on the grill grate. Close the hood.
- Plug in the grill and rotate the dial clockwise from OFF to select the SMOKER function.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin cooking. There is no preheat time for the Smoker function.
- When cook time reaches zero, the grill beeps and "END" appears.
- Remove food from the grill grate.
Air Crisp
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Place the crisper basket on the grill grate and position the basket feet into the designated indentations on the grill grate surface.
- Install the grease tray by sliding it into place at the back of the grill.
- If using Woodfire Flavor Technology, lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Plug in the grill and rotate the dial clockwise from OFF to select the AIR CRISP function.
- If adding Woodfire Flavor, press the WOODFIRE FLAVOR technology button.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin preheating. If using Woodfire Flavor technology, pellets will go through an ignition cycle (IGN), then the grill will begin preheating (PRE).
- (Optional Skip Preheat): Press and hold START/STOP for 4 seconds. "ADD FOOD" will flash across the screen. Open hood, add ingredients to crisper basket. Close hood; cooking begins, timer counts down.
- When preheating is complete, the grill beeps and "ADD FOOD" appears. Open hood and place ingredients on the grill grate. Close hood; cooking begins, timer counts down.
- When cook time reaches zero, the grill beeps and "DONE" appears.
- Remove food from the crisper basket.
Bake
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Install the grease tray by sliding it into place at the back of the grill.
- If using Woodfire Flavor Technology, lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Plug in the grill and rotate the dial clockwise from OFF to select the BAKE function.
- If adding Woodfire Flavor, press the WOODFIRE FLAVOR technology button.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin preheating. If using Woodfire Flavor technology, pellets will go through an ignition cycle (IGN), then the grill will begin preheating (PRE).
- (Optional Skip Preheat): Press and hold START/STOP for 4 seconds. "ADD FOOD" will flash across the screen. Open hood, add ingredients to crisper basket. Close hood; cooking begins, timer counts down.
- When preheating is complete, the grill beeps and "ADD FOOD" appears. Open hood and place ingredients on the grate or place bake pan on the grate. Close hood; cooking begins, timer counts down.
- When cook time reaches zero, the grill beeps and "DONE" appears.
- Remove food from the grill grate.
Note: For Bake function, use a baking dish for wet/battered ingredients, or the crisper basket for loose items.
Roast
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Install the grease tray by sliding it into place at the back of the grill.
- If using Woodfire Flavor Technology, lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Plug in the grill and rotate the dial clockwise from OFF to select the ROAST function.
- If adding Woodfire Flavor, press the WOODFIRE FLAVOR technology button.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin preheating. If using Woodfire Flavor technology, pellets will go through an ignition cycle (IGN), then the grill will begin preheating (PRE).
- (Optional Skip Preheat): Press and hold START/STOP for 4 seconds. "ADD FOOD" will flash across the screen. Open hood, add ingredients to crisper basket. Close hood; cooking begins, timer counts down.
- When preheating is complete, the grill beeps and "ADD FOOD" appears. Open hood and place ingredients on the grill grate. Close hood; cooking begins, timer counts down.
- When cook time reaches zero, the grill beeps and "DONE" appears.
- Remove food from grill grate.
Reheat
- Place grill on a flat, level surface.
- If required, place the crisper basket on the grill plate and position the basket feet into the designated indentations on the grill plate surface. Add ingredients, then close the lid.
- Install the grease tray by sliding it into place at the back of the unit.
- Plug in the grill and rotate the dial clockwise from OFF to select the REHEAT function.
- The default temperature setting will display; choose a temperature from 250°F to 400°F in 10-degree increments using the - and + buttons.
- Adjust cook time in 1-minute increments up to 1 hour using the - and + buttons next to TIME.
- Press START to begin cooking (the unit does not preheat in Reheat mode).
- Cooking begins, timer counts down.
- When cook time reaches zero, the unit beeps and "DONE" appears.
- Remove food from the grill grate.
Dehydrate
- Place grill on a flat, level surface.
- Open the hood and install the grill grate by positioning it flat on top of the heating element so it sits into place.
- Install the grease tray by sliding it into place at the back of the grill.
- Open the hood and place ingredients on the grill grate. Close the hood. There is no preheat.
- Plug in the unit and rotate the dial clockwise from OFF to select the DEHYDRATE function.
- The default temperature setting will display; adjust as desired using the - and + buttons next to TEMP.
- Adjust cook time using the - and + buttons next to TIME.
- Press START to begin cooking.
- When cook time reaches zero, the unit beeps and "DONE" appears.
- Remove food from the grill grate.
Woodfire Flavor Technology
- To add Woodfire Flavor, after step 3 (or relevant step for function), lift the smoke box lid and fill the smoke box with Ninja Woodfire Pellets to the top, then close the lid. DO NOT overflow smoke box.
- Skip step 4 (preheat), follow steps 5-7 for programming.
- Press the WOODFIRE FLAVOR button after selecting the function (e.g., DEHYDRATE in step 4).
- After step 7, press START to begin preheating. Pellets will go through an ignition cycle (IGN).
- When preheating is complete, the grill beeps and "ADD FOOD" appears.
- Open the hood and place ingredients on the grill grate. Close hood; cooking begins, timer counts down.
- When cook time reaches zero, the grill beeps and "DONE" appears.
- Remove food from the grill grate.
Using the Flat Top Griddle Plate
- Carefully remove griddle from the box. Before using, hand-wash with warm, soapy water.
- Place the griddle on the heating element. DO NOT place the griddle on the grill grate.
- Install the grease tray by sliding it into place at the back of the grill.
- Select a cook function and temperature/time, then let the unit preheat to the selected temperature. Once preheated, place ingredients on the griddle.
Note: No preheat for Smoker and Dehydrate functions.
Note: The griddle is NOT dishwasher safe. It becomes extremely hot during cooking. DO NOT touch hot surfaces during or immediately after cooking. ALWAYS avoid direct physical contact. Use long-handed utensils and protective hot pads or insulated oven mitts. Place griddle on a heat-resistant surface after removing.
Note: Use non-metallic utensils (e.g., silicone-tipped tongs, long-handled spoons, spatulas) to handle and turn foods.
CLEANING YOUR NINJA WOODFIRE™ OUTDOOR GRILL
The grill should be cleaned thoroughly after each use. ALWAYS let the appliance and accessories cool before cleaning.
- Unplug the grill from the power source before cleaning. Keep the hood open after removing food to allow the unit to cool quicker.
- Remove smoke box and safely discard all contents after every use.
- The pellet scoop is dishwasher safe. The grill grate, flat top griddle plate, crisper basket, grease tray, and smoke box are not dishwasher safe.
- Carefully remove cooled grease tray from the back of the unit and safely discard grease contents after each use. Hand-wash grease tray in warm, soapy water.
- Cleaning of the smoke box is not required. However, if desired, a wire brush can be used to remove extra creosote.
- NOTE: DO NOT use liquid cleaning solution on the smoke box.
- The inner hood should be wiped down with a damp towel or cloth after each use to deodorize the unit and remove any grease.
- If food residue or grease is stuck on the grill grate or any other removable part, soak in warm, soapy water before cleaning.
- Remove non-stick grill grate, non-stick flat top griddle plate, and non-stick crisper basket (if used) after each use and hand-wash with warm, soapy water.
- Gently wipe down the inside of the hood with a damp cloth.
- When stacking coated accessories for storage, place a cloth or paper towel between each piece to protect the coated surfaces.
NOTE: NEVER use abrasive tools or cleaners. NEVER immerse the main unit in water or any other liquid. DO NOT place in dishwasher.
TROUBLESHOOTING GUIDE
To reduce the risk of shock and unintended operation, turn power off and unplug unit before troubleshooting.
- "Add Food" appears on the control panel display: The unit has completed preheating and it is now time to add your ingredients.
- "Shut Lid" appears on the control panel display: The hood is open and needs to be closed for the selected function to start.
- "Add Grill" appears on the control panel: The grill grate needs to be installed. Once installed, close the hood and press the Start button to begin.
- "E" appears on the control panel display: The unit is not functioning properly. Contact Customer Service at 1-855-427-5125. To assist you better, please register your product online at registeryourninja.com and have the product on hand when you call.
- Should I add my ingredients before or after preheating? For best results, let the unit preheat before adding ingredients.
- Why did a circuit breaker trip while using the unit? The unit uses 1760 watts of power and must be plugged into an outlet on a 15-amp circuit breaker. Using a 10-amp breaker will cause it to trip. Ensure the unit is the only appliance plugged into the outlet when in use.
- Do I need to completely fill the smoke box with pellets? Yes, always fill the smoke box to the top. The unit is designed to burn through the pellets appropriately for each smoke session, regardless of function or food load.
- When do I press the Woodfire Flavor Technology Button? Press the Woodfire Flavor Technology button before pressing start when wanting to add smoke using the Grill, Air Crisp, Roast, Bake, or Dehydrate functions. It is not needed for the Smoker function.
- Where should I keep my pellets stored? Always store pellets in a dry area. Moisture can compromise ignition and smoke flavor quality.
- Should I use any oils or non-stick sprays when smoking? No, we do not recommend using oils or non-stick sprays when smoking, as smoke will not adhere to the food as well.
- How do I dispose of burnt pellets after a cook cycle? Pellets may continue to burn after cook time is complete. Do not touch or remove the smoke box until the grill has stopped smoking, pellets have completely burnt out, and the smoke box has cooled. Then, remove the smoke box and safely discard all contents.
- Why is preheat taking so long? Preheat times vary by function and unit temperature: GRILL: approx. 12-20 minutes. AIR CRISP, BAKE, ROAST: 3 minutes. SMOKER, DEHYDRATE: No preheat. If not using Woodfire Flavor Technology, preheat times are 5-7 minutes faster. Inclement weather (heavy rain) can also cause longer preheat times. Use the shortest outdoor-rated extension cord that fits your setup.
- Can I turn off Woodfire Flavor Technology? If you pressed Woodfire Flavor Technology and started cooking, you can press the button again to turn it off if the ignition cycle is less than 75% complete (indicated by the progress bar). If pellets have fully ignited and the grill is in the preheat cycle, you cannot turn it off.
- Can I add more pellets during a cook cycle? For the SMOKER function, you can add more pellets once the first batch has fully burned. Press and hold the Woodfire Flavor Technology button for 3 seconds to ignite a new full box of pellets. For back-to-back smoking sessions, refill the smoke box when half the pellets have burned. DO NOT refill more than 1 or 2 times. DO NOT re-ignite pellets.
Replacement Parts
To order additional parts and accessories, visit ninjaaccessories.com or contact Customer Service at 1-855-427-5125. Register your product online at registeryourninja.com and have the product on hand when you call for assistance.
ONE (1) YEAR LIMITED WARRANTY
The One (1) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase when used under normal household conditions and maintained according to the Owner's Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
- The original unit and/or non-wearable parts deemed defective, in SharkNinja's sole discretion, will be repaired or replaced up to one (1) year from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender bases, removable pots, racks, pans, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at ninjaaccessories.com.
- Any unit that has been tampered with or used for commercial purposes.
- Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
- Products purchased, used, or operated outside North America.
How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit ninjakitchen.com/support for product care and maintenance self-help. Customer Service Specialists are also available at 1-877-646-5288 to assist with product support and warranty service options. To assist you better, please register your product online at registeryourninja.com and have the product on hand when you call.
SharkNinja will cover the cost for the customer to send in the unit for repair or replacement. A fee of $20.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.
How to initiate a warranty claim
You must call 1-877-646-5288 to initiate a warranty claim. You will need the receipt as proof of purchase. Register your product online at registeryourninja.com and have the product on hand when you call. A Customer Service Specialist will provide return and packing instruction information.
How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
THANK YOU for purchasing the NINJA WOODFIRE™ Outdoor Grill
Technical Specifications
Voltage: 120V~, 60Hz
Power: 1760 Watts
Record This Information
Model Number: ____________________
Serial Number: _____________________
Date of Purchase: ___________________ (Keep receipt)
Store of Purchase: __________________
SharkNinja Operating LLC
US: Needham, MA 02494
1-855-427-5125
ninjakitchen.com
Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.
NINJA is a registered trademark of SharkNinja Operating LLC.
NINJA WOODFIRE is a trademark of SharkNinja Operationg LLC.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.
© 2023 SharkNinja Operating LLC
OG705CO_IB_MP_Mv1