Honeywell CT37-CB-UVN-0 Mobile Computer

Specifications

  • Model: CT37 / CT37 HC Mobile Computer
  • Compatible with: CT37 (with standard and extended battery) and CT30 XP
  • Includes: Charging bases, power supplies, net bases, home bases

Chargers for non-booted terminals

The CT37 / CT30 XP non-booted charging bases are designed for recharging up to 4 computers. Choose the appropriate charger based on your region (US, EU, UK).

CT37-CB-UVN-0 – CT37/CT30 XP non-booted charging base, standard

  • Kit includes 4 bay charging base and power supply.
  • Compatible with CT37 (with standard and extended battery) and CT30 XP.

CT37-NB-UVN-0 – CT37/CT30 XP non-booted net base, standard

  • Kit includes net base and power supply.
  • For Ethernet communications and recharging up to 4 computers.

CT37-HB-UVN-0 – CT37 non-booted home base, standard

  • Kit includes home base and power supply.
  • Supports USB client via USB Type B connector.
  • Can recharge one computer (CT37 with standard and extended battery or CT30 XP) and a spare battery (CT37 only).

FAQs

Q: Can the charging bases charge both the CT37 and CT30 XP?
A: Yes, the charging bases are compatible with both CT37 (with standard and extended battery) and CT30 XP.

Q: Do the net bases support Ethernet communications?
A: Yes, the net bases support Ethernet communications for up to 4 computers.

Disclaimer


Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in
this document without prior notice, and the reader should in all cases consult Hil to determine whether any such changes
have been made. Hil makes no representation or warranties regarding the information provided in this publication.
Hil shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this material. HIl disclaims all responsibility for the
selection and use of software and/or hardware to achieve intended results.
document may be pants copied, reproduced, or translated into an er language without the prior written consent of HI
Copyright ©2024 Honeywell Group of Companies. All rights reserved.
Web Address: sps.honeywell.com
Trademarks


Google, Android, Google Play, Google Pay and other marks are trademarks of Google LLC.
Bluetooth trademarks are owned by Bluetooth SIG, Inc., U.S.A. and licensed to Honeywell.
Other product names or marks mentioned in this document may be trademarks or registered trademarks of other
companies and are property of their respective owners.
Patents
For patent information, refer to www.hsmpats.com.

Technical Assistance
Go to honeywell.com/PSStechnicalsupport to search our knowledge base for a
solution or to log into the Technical Support portal.
Product Service and Repair


Honeywell International Inc. provides service for all of its products through service
centers throughout the world. Go to sps.honeywell.com and select Support ›
Productivity to find a service center near you or to get a Return Material
Authorization number (RMA #) before returning a product.
For ongoing and future product quality improvement initiatives, the mobile
computer comes equipped with an embedded device lifetime counter function.
Honeywell may use the lifetime counter data for future statistical reliability
analysis as well as ongoing quality, repair and service purposes.
Limited Warranty
For warranty information, go to sps.honeywell.com and select Support >
Productivity > Warranties.

This chapter introduces the CT37 mobile computer series. Use this chapter to learn
about the basic computer features, functions, and accessories.
Note: Throughout this manual, all versions of the mobile computer are referred to as the
CT37 unless information is specific to a particular model. The device applications
and settings vary by computer model and OS version. Your computer may not include
all the features shown in the manual.
About the Mobile Computer
Honeywell’s CT37 mobile computer series, built on the newest generation Mobility
Edge™ platform, delivers real-time connectivity, advanced data capture, and
future-proof investment protection. All models come equipped for fast Wi-Fi
connectivity with a WLAN 802.11 a/b/d/g/h/i/k/n/r/v/w/ac/ax/mc radio,
Bluetooth wireless radio technology that includes Bluetooth Low Energy support,
and integrated Near Field Communication (NFC) technology. The CT37 series also
includes front and rear facing color cameras, a dedicated push-to-talk (PTT)
button for common applications that support PTT, and a USB Type C connector for
both charging and communication use.


Wireless WWAN radio equipped models provide additional connectivity for high
speed data and quality voice support across all network technologies, including
5G. In addition, the integrated global positioning satellite (GPS) receiver on WWAN
models provides GPS protocol support for the L1 and L5 bands that includes
Simultaneous GNSS Receiver support for GPS, BeiDou, Galileo, GLONASS, NavIC,
and QZSS.
The CT37 offers the added benefit of a hot swap battery feature and Device Finder
app compatibility when the mobile phone is registered with Operational
Intelligence™. CT37 model configurations also include advanced Wi-Fi 6E
technology support.
To learn more about the CT37 series, refer to the CT37 Model Overview on page 2.

About the Battery
The computer uses a rechargeable Li-ion battery as its main power source. Several
factors determine the life of the battery, such as display brightness, display
timeout, input device, extreme temperature, and battery usage.
CT37 computers are designed for use with batteries manufactured for Honeywell
International Inc. See Battery Identification on page 5 for guidance on the correct
battery for your unit configuration.
For a list of compatible accessories, see the CT37 Accessory Guide, available for
download from the product device pages at sps.honeywell.com. Contact your local
sales representative for replacement battery ordering information.
Caution: Read Battery Recommendations and Safety Precautions on page 5 and
all cautionary markings on the battery, charging peripheral, and
device using the battery before attempting to install, use, or charge
the battery.
Battery Identification
Not all batteries are the same due to computer model and/or configuration
variations.
• CT37 configurations with a D are models with a grey housing.
• CT37 configurations with an H are healthcare models.
• CT37 configurations with a W are models with a white housing.
Use the table below to identify the appropriate battery replacement for your
computer model.

Caution: Ensure all components are dry prior to mating the computers and
batteries with peripheral devices. Mating wet components may cause
damage not covered by the warranty.
• Do not store the battery at temperatures above 60 °C (140 °F), such as inside a
car on a hot day or in direct sunlight. Storage above 60 °C (140 °F) may damage
the battery.
• Avoid dropping the battery or computer. If you suspect that the battery or
computer is damaged or if intermittent power and charging issues occur, send
the relevant device(s) to a Honeywell service center for inspection of the
computer and/or battery. To learn more about returns, refer to Product Service
and Repair on page ix.
• Do not use the battery if it is noticeably deformed, swollen, or discolored.
Replace immediately and discard as noted in the Caution at the beginning of
this Safety section.
• Do not use the battery if it is too hot to handle. Replace immediately and discard.
• Discarded batteries may create a safety hazard. Before disposal, cover the
battery contacts with electrical insulating tape.
• Do not modify the battery or attempt to insert foreign objects into the battery.
• Do not solder directly to the battery contacts.
• Do not drop the battery or apply mechanical shocks or pressure to the battery.
• Do not immerse batteries into, or expose them to, water or seawater.
• Do not incinerate, microwave, throw into a fire, or expose batteries to
temperatures above the maximum rating.
• Do not disassemble the battery or try to open or penetrate its housing.
• Stored batteries should be separated, not touching any other battery, device,
charger, or accessory.
• Do not store or carry batteries where they are in close proximity to or touching
conductive material (metal). For example, in a pocket where zippers, coins and
office supplies (e.g., pens, paperclips) could also be located.

 

Use and Storage
When setting up the computer, you should consider how apps, services, and Ul
settings affect battery power consumption. Set the screen timeout feature to turn
off the screen sooner and enable the Adaptive brightness feature to minimize
battery use. Restrict unnecessary apps or services from running in the background
to prevent battery drain. Utilize the Battery saver and Battery manager features to
conserve power. Turn on Airplane mode if network connectivity is limited or is not
needed.
Keep in mind that Lithium-ion battery capacity declines over time due to stress
from repeated charge-discharge cycles and environmental factors such as
extreme operating/storage temperatures and humidity. As the battery lifespan/
health declines, the battery energy dissipates more quickly or may take longer to
charge.
Remember that the battery self-discharges slowly over time, even if the computer
is turned off or the battery is stored outside the computer. Environmental factors
such as extreme temperature and humidity affect self-discharge rates and can
impact the battery lifespan.
Follow the recommendations below for battery use and storage.
• For maximum battery life, charge the battery at 20 °C (68 °F) to 25 °C (77 °F)
and store at 20 °C (68 °F) with a 30%-50% charge.
• Use only Honeywell-approved charging methods and devices. See Charge the
Battery Before Use on page 8. Use of this battery in other devices could result in
damage to the device or battery.
• Replace the battery only with a Honeywell replacement battery. See Battery
Identification on page 5 for guidance on the correct battery for your unit
configuration. These batteries have been tested in accordance with applicable
safety standards. Contact your Honeywell sales representative or distributor if
this battery is no longer available.
• Batteries should be replaced periodically, typically every two years or if the
battery health falls below 70% (see Check the Battery Level, Health and Usage
on page 13).
• Promptly recharge the battery or replace the battery with a charged battery
when you notice the battery status icon indicates the charge is low.
• Avoid allowing the battery to be completely drained since this applies stress on
the battery and may shorten lifespan.
• Do not store batteries in a charger that is not connected to power.

since the battery will gradually self-discharge and a fully drained battery can
impact the battery lifespan.
Charge the Battery Before Use
The mobile computer ships with a partially charged battery. Charge the battery
with a CT37 series charging device for a minimum of 3 hours.
Note: Using the computer while charging the battery increases the time required to reach
a full charge.
About the USB Type C Connector
Yotan ses to compute share comebile stever mont suppe min leg
power output of 5V, 0.5A to the mobile computer.
Note: If the mobile computer is drawing more current than supplied by the charging source,
charging will not take place.
Battery Replacement
If your battery power is low, you need to either charge the battery in the computer
or replace it with a charged battery.
To replace the battery, you can power off the computer or perform a Hot Swap.
Hot Swap
The computer includes an internal battery that provides limited power for on-
demand replacement of the main battery (i.e., hot swap). The hot swap battery
powers the display, Wi-Fi and running apps while the battery is removed and
replaced with a charged battery within the specified time period. The internal
battery is not user replaceable.
You can hot swap the battery provided the following conditions are met:
• The internal battery is charged (see Troubleshooting).
• You insert a charged battery within 60 seconds.
Note: Do not install or remove the microSD card or nano-SIM card while performing a hot
swap.

• The internal battery may drain faster if you perform a hot swap while multiple
apps are running. Extreme temperature may also affect how quickly the internal
battery drains.
• If the internal battery is depleted and you attempt a hot swap, the computer will
power off and you may lose unsaved data. Once a battery is installed, press the
Power button to turn the unit back on.
• If you attempt to hot swap the battery during a phone call, the call will be
dropped.
Change the Battery
Caution: Improper battery replacement or incompatible device usage may
result in risk of burns, fire, explosion, or other hazard. Dispose of
(140°F), or incinerate.
Remove the battery
1. Either power off the computer or perform a Hot Swap (see Hot Swap on page 8).
2. Release the hand strap.

About the Battery Status LED Setting
You can change the behavior of the Battery status LED if the out-of-box behavior
for a charging battery (blinking green) is not acceptable to your environment.
You can choose one of four options:
• Default Battery LED (optional Android OS configuration)
• Honeywell Battery LED (factory default, out-of-box configuration)
• No Battery LED
• Mix Mode
Honeywell Battery LED Behavior (Factory Default/Out-of-Box Configuration)

Documents / Resources

Honeywell CT37-CB-UVN-0 Mobile Computer [pdf] User Guide
CT37-CB-UVN-0, CT37-CB-UVN-1, CT37-CB-UVN-2, CT37-CB-UVN-3, CT37-NB-UVN-0, CT37-NB-UVN-1, CT37-NB-UVN-2, CT37-CB-UVN-0 Mobile Computer, CT37-CB-UVN-0, Mobile Computer, Computer

References

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