Qhov kev sib txuas zoo tshaj plaws cuam tshuam nrog koj Tus Kws Pabcuam Internet (ISP) txuas rau ntawm qhov chaw mus rau ib leeg ib leeg modem uas txuas rau lub router, tshwj xeeb tshaj yog router pom zoo rau koj los ntawm Nextiva. Yog tias koj muaj ntau lub cuab yeej ntawm koj lub network ntau dua li cov chaw nres nkoj ntawm koj lub router, koj tuaj yeem txuas qhov hloov pauv mus rau koj lub router kom nthuav dav cov chaw nres nkoj.

Muaj tsib thaj chaw tseem ceeb uas koj yuav tsum tau txhawj xeeb txog koj lub network. Lawv yog:

SIP YOG:  Nextiva siv chaw nres nkoj 5062 hla dhau SIP ALG, txawm li cas los xij, muaj qhov xiam oob qhab no ib txwm pom zoo. SIP ALG tshuaj xyuas thiab hloov kho SIP kev mus los hauv txoj kev npaj tsis tau ua rau ib txoj hauv kev suab, kev tso npe tawm, yuam kev yuam kev thaum hu thiab hu mus rau lub suab tsis muaj laj thawj.

DNS Server Configuration: Yog hais tias DNS neeg rau zaub mov raug siv tsis tau hloov kho thiab zoo ib yam, cov khoom siv (Poly xov tooj tshwj xeeb) tuaj yeem raug sau npe. Nextiva ib txwm pom zoo siv Google DNS servers ntawm 8.8.8.8 thiab 8.8.4.4.

Cov Cai Siv Firewall: Txoj hauv kev yooj yim tshaj plaws kom ntseeg tau tias cov tsheb tsis raug thaiv yog tso cai txhua txoj kev mus los thiab los ntawm 208.73.144.0/21 thiab 208.89.108.0/22. Cov kab no npog IP chaw nyob los ntawm 208.73.144.0-208.73.151.255, thiab 208.89.108.0–208.89.111.255 : kuv.

Actiontec MI424 Series Routers yuav tsis tuaj yeem txuas los ntawm Actiontec, ISP, lossis firmware. Kev teeb tsa zoo tshaj plaws yog tso M1424 rau hauv "Choj Hom" thiab txuas rau ib qho ntawm peb cov routers pom zoo. Ntxiv mus, tau muaj a tus naj npawb ntawm kev txhawj xeeb txog kev nyab xeeb nrhiav tau rau cov routers no. Suav nrog hauv qab no yog cov lus qhia txhawm rau teeb tsa lub router rau Nextiva lub network. Thaum lub router no tsis pom zoo los ntawm Nextiva, kev teeb tsa hauv qab no tuaj yeem txhim kho kev hu tau zoo thiab tiv thaiv kev hu poob thiab ib-txoj kev suab.

Yam yuavtsum tau kawm uantej:

Xyuas kom meej M1424 muaj firmware version 40.21.18 lossis siab dua. Yog tias koj lub router tsis nyob ntawm lub khoos phis tawj no, peb pom zoo hu rau koj tus ISP rau kev pab kho dua tshiab.

Nyem rau kab ntawv txuas hauv qab no kom dhia mus rau ntu uas raug:

• Xiam SIP ALG
• DNS Server Configuration

Txhawm rau Xiam SIP ALG:

1. Nkag mus rau lub router los ntawm kev mus rau Default Gateway IP chaw nyob.
2. Nkag mus rau lub peev xwm nkag mus lub peev xwm uas muab los ntawm koj ISP. Cov ntawv pov thawj feem ntau nyob ntawm daim ntawv nplaum ntawm lub router. Lub chaw tsim khoom lub npe siv tsis raug yog admin, thiab lub neej ntawv zais yog tus password.
3. Xaiv Advanced, nias Yog lawm kom lees txais cov lus ceeb toom, tom qab ntawd nyem ALG cov.
4. Xyuas kom SIP ALG yog neeg xiam los ntawm kev tshem daim tshev.
5. Nyem Thov.
6. Xaiv Advanced, nias Yog lawm kom lees txais cov lus ceeb toom, tom qab ntawd nyem Chaw Tswj Xyuas Chaw Taws Teeb.
7. Nyem rau lub checkbox rau Tso Cai Tuaj WAN ICMP Echo Thov (rau traceroute thiab ping), tom qab ntawd nyem Thov.

CEEB TOOM: Cov ntawv tom qab ntawm cov firmware yuav tsis muaj qhov no ua los ntawm lub neej ntawd.

Txhawm rau Configure DNS Servers (Feem ntau rau Poly Devices los tiv thaiv Deregistrations):

1. Xaiv Kuv Network, ces xaiv Kev Sib Txuas Network.
2. Xaiv Network (Tsev/Chaw Ua Haujlwm).
3. Xaiv Chaw.
4. Sau cov ntaub ntawv xav tau hauv qab no:

• Thawj DNS Server: 8.8.8.8
• Secondary DNS Server: 8.8.4.4

5. Nyem Thov.