Samsung Soundbar User Guide

Models: HW-S80*D / HW-S81*D / HW-S81*GD, HW-S70*D / HW-S71*D / HW-S71*GD

Thank you for purchasing this Samsung product. For more complete service, please register your product at www.samsung.com.

Figures and illustrations in this User Guide are provided for reference only and may differ from actual product appearance.

© 2024 Samsung Electronics Co., Ltd. All rights reserved.

01 Checking the Components

Ensure you have the following items:

For power supply and consumption information, refer to the product label (Rear of the Soundbar Main Unit).

To purchase additional components or optional cables, contact Samsung Service Center or Samsung Customer Care.

For wallmount or rubber-foot information, see pages 24-25.

02 Product Overview

Top Panel of the Soundbar

The Soundbar features several buttons and an LED indicator:

1. LED Indicator: Flashes, glows, or changes color based on the Soundbar's mode or status. The Multicolor LED can change to White, Cyan, Green, Red, and Blue.

2. (Multi Function) Button: Press to turn on the Soundbar in standby mode. Press to cycle through modes; the LED lights white and turns off.

3. – / + (Volume) Buttons: Adjust the volume.

4. (Mic On/Off) Button: Turns the microphone on or off. The LED indicator turns red when the microphone is off. Press and hold for 5 seconds in Bluetooth mode to enter Bluetooth Pairing state.

5. (Power) Button: Turns the power on and off.

6. (Source) Button: Changes the input source. Press the button to cycle through sources.

Notes:

Rear Panel of the Soundbar

1. SERVICE Port: Connect a USB storage device for software upgrades.

2. HDMI (eARC) Port: Connect to the HDMI (eARC) port on a TV (See page 14).

3. DC 19V Port: Connect the AC/DC power adapter.

Caution: When disconnecting the power cable, pull the plug, not the cable. Ensure all connections are complete before connecting to an AC outlet.

03 Using the Soundbar Remote Control

How to Use the Remote Control

Range: Use the remote within 6 meters (approx. 20 feet) of the product. Usable distance may vary with environmental conditions.

Low Battery: If the remote control is not working due to low battery, charge it using the USB-C type port.

Battery Insertion: Slide the back cover, insert 2 AAA batteries (1.5V) observing correct polarity, and slide the cover back.

Safety Precautions:

Remote Control Functions

Power Button: Turns the Soundbar on and off. LED indicator shows status (Cyan blink x1 for On, Red blink x3 for Off).

Auto Power Down: The unit turns off automatically after 18 minutes of no audio signal in TV ARC/eARC, Wi-Fi, or Bluetooth modes.

Source Button: Selects the input source. Press and hold for 5 seconds while the Soundbar is off to toggle Audio Feedback On/Off.

Navigation Buttons (Up/Down/Left/Right): Select or set functions. Use Right for next music file, Left for previous. Press and hold Up for 5 seconds for ID SET (connecting wireless subwoofer/speakers).

Play/Pause Button: Plays or pauses music.

Mute Button: Mutes or unmutes the sound. LED indicator blinks repeatedly when muted.

Info Button: Displays current function information. LED indicator blinks cyan 3 times when connected to Dolby Atmos®.

Sound Mode Button: Selects audio modes (Surround, Game, Standard, Adaptive Sound, DTS Virtual:X). The Multicolor LED blinks white with each mode change.

Volume Buttons: Push up or down to adjust volume.

Woofer (Bass) Level Button: Adjusts woofer (bass) level from -12 to +6. Press to set to default (0).

Bluetooth PAIR Button: Switches the Soundbar to Bluetooth pairing mode. LED indicator shows status (Red → Green → Blue blinks during pairing, Cyan blinks x3 when connection is complete).

CH Level Button: Adjusts individual speaker volume (e.g., Center Level, Front Top Level). Range is -6 to +6. Front Top Level and Rear Top Level are supported on specific models.

Tone Control Button: Adjusts treble or bass volume (-6 to +6). This function is available in Sound modes other than Standard.

Sound Control Button: Sets audio functions. Modes include SpaceFit Sound, Active Voice Amplifier, Voice Enhancement, Night Mode, Sync, Virtual. Press and hold for 5 seconds to adjust frequency bands (-6 to +6) for Standard mode.

Sound Control Settings Explained:

Hidden Buttons:

Output Specifications for Different Sound Effect Modes

This table details the channel output for various sound effects and input types across different model configurations.

Effect Input Output (HW-S80*D / HW-S81*D / HW-S81*GD) Output (HW-S70*D / HW-S71*D / HW-S71*GD)
With Subwoofer Only With Subwoofer & Wireless Rear Speaker Kit With Subwoofer Only With Subwoofer & Wireless Rear Speaker Kit
Surround 2.0 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
5.1 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
Game Dolby Atmos® 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
2.0 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1.ch
Standard 5.1 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
Adaptive Sound 2.0 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
5.1 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
DTS Virtual:X Dolby Atmos® 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
2.0 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
5.1 ch 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch
Dolby Atmos® 3.1.2 ch 5.1.4 ch 3.1 ch 5.1 ch

Note: The Surround Speakers may not produce sound for 2-channel output in STANDARD mode. Switch to SURROUND mode to enable sound for Surround Speakers.

Adjusting the Soundbar Volume with a TV Remote Control

You can adjust the Soundbar volume using your TV's remote control. This function works with IR remote controls only; Bluetooth remotes are not supported.

Requirements:

Procedure:

  1. Turn off the Soundbar.
  2. Press and hold the WOOFER button for 5 seconds. The mode cycles through: 'OFF-TV REMOTE' (default), 'SAMSUNG-TV REMOTE', 'ALL-TV REMOTE'. The LED indicator shows the selected mode (Red blink x1 for Off-TV, Cyan blink x1 for Samsung-TV, Blue blink x1 for All-TV).

04 Connecting the Soundbar

Connecting the Power and Units

Connect the Subwoofer and Soundbar to an electrical outlet using the power cord in the following order:

  1. Connect the power cord to the Subwoofer.
  2. Connect the power cord to the Soundbar using the AC/DC adapter.
  3. Connect power to both the Soundbar and Subwoofer. The Subwoofer automatically connects when the Soundbar is turned on.

Note: Connect the Subwoofer power before the Soundbar. If you unplug and reconnect the power cord while the product is on, the Soundbar turns on automatically.

Manually Connecting the Subwoofer

Before starting: Ensure power cables are connected and the Soundbar is turned off.

  1. Turn off the Soundbar.
  2. Press and hold the 'ID SET' button on the rear of the subwoofer for at least 5 seconds. The red indicator turns off, and the blue indicator blinks.
  3. Press the 'Up' button on the remote control for 5 seconds. The Soundbar will power on automatically upon completion of 'ID SET'.
  4. Check if the LINK LED is solid blue, indicating a successful connection between the Soundbar and the Wireless Subwoofer.

LED Indicator Lights on the Rear of Subwoofer

Note: If the main unit is off, the subwoofer enters standby mode (STANDBY LED turns red after blinking blue). Interference may occur from devices using the same frequency. Maximum wireless range is about 10m, affected by environment. Metal walls can block signals.

Caution: Keep the subwoofer away from water and moisture. Ensure the area around the subwoofer is clear for optimal performance.

Connecting a Samsung Wireless Rear Speaker Kit

Expand to wireless surround sound by connecting the optional Samsung Wireless Rear Speaker Kit (SWA-9500S for HW-S80*D models, SWA-9200S for HW-S70*D models). Refer to the kit's manual for detailed connection instructions.

05 Connecting to a TV

Connecting the TV that Supports HDMI ARC (Audio Return Channel)

Caution: Handle the HDMI to Micro HDMI cable carefully to avoid damaging the terminal. Ensure the ARC terminals are connected for TV sound output. Use an HDMI cable certified by HDMI.org.

Connection: Connect the HDMI IN (ARC)/(eARC) port on your TV to the HDMI (eARC) port on the Soundbar using the HDMI to Micro HDMI cable.

Steps:

  1. With the Soundbar and TV off, connect the HDMI cable.
  2. Turn on the Soundbar and TV.
  3. TV sound should now output through the Soundbar.

Troubleshooting: If no TV sound, press the (Multi Function)/(Source) button on the Soundbar or the (Source) button on the remote to select 'TV ARC' mode. For eARC, ensure the eARC function is enabled in the TV's settings (e.g., Samsung TV: Home → Menu → Settings → All Settings → Sound → Expert Settings → HDMI-eARC Mode).

Notes:

Connecting via Bluetooth

Connect a Samsung TV via Bluetooth for stereo sound without cables. Only one TV can be connected at a time. Ensure your TV supports Bluetooth.

Initial Connection:

  1. Ensure the device is within 1 meter.
  2. Press the Bluetooth Pairing button on the Soundbar or press and hold the (Mic On/Off)/(Source) button for 5 seconds in 'Bluetooth' mode. The LED indicator shows pairing status (Red → Green → Blue blinks during pairing, Cyan blinks x3 upon completion).
  3. On your Samsung TV, navigate to Sound → Sound Output → Bluetooth Speaker List and select 'Ultra Slim Soundbar'. If prompted, select 'Need Pairing' or 'Paired' to establish the connection.

Disconnecting: Select a mode other than 'Bluetooth' on the Soundbar.

BT READY vs BT PAIRING: BT READY reconnects previously paired devices. BT PAIRING connects new devices.

Notes on Bluetooth:

Connecting via Wi-Fi

Pre-connection Checklist: Wi-Fi connection is available on Samsung TVs. Ensure your wireless router is on and the TV is connected. Both TV and Soundbar must be on the same Wi-Fi network. Contact your ISP if using DFS channels.

Steps:

  1. Connect the Soundbar to your wireless router first (see page 22 for Wi-Fi connection details).
  2. On your TV, navigate to Audio menu and select 'Soundbar' as the input source. For Samsung TVs (2017+): Home → Menu → Settings → All Settings → Sound → Sound Output → Ultra Slim Soundbar (Wi-Fi).

Note: Wi-Fi Dolby Atmos is available on select Samsung TVs and Soundbar models. Restart the Soundbar automatically if Wi-Fi is turned on/off. Use the CH LEVEL button for 30 seconds to toggle Wi-Fi On/Off.

Connecting to a TV that Supports Dolby Atmos®

Dolby Atmos® is supported in 'TV ARC' or 'Wi-Fi' modes. Ensure your content also supports Dolby Atmos®.

Connection: Use HDMI ARC/eARC or Wi-Fi connection as described above.

Configuration: For Dolby Atmos® content, ensure your BD player or connected device is set to output Bitstream (unprocessed). For Samsung BD Players: Home Menu → Sound → Digital Output → Bitstream (unprocessed).

Note: This function is available on select Samsung TVs and Soundbar models.

Using the Q-Symphony Function

Q-Symphony allows simultaneous sound playback from both the Soundbar and the TV for a richer, 3D surround sound experience. The 'Q-Symphony' menu appears on the TV when connected. Access it via TV Settings: Settings → All Settings → Sound → Sound Output.

Note: Functionality depends on TV codec support and requires HDMI or Wi-Fi connection. Ensure TV and Soundbar are on the same network.

Using the Spacefit Sound

SpaceFit Sound optimizes audio quality by analyzing your listening space.

Method 1 (via Soundbar): Enable 'SpaceFit Sound' mode using the Soundbar remote (Sound Control → 'SpaceFit Sound Off' → Up → 'SpaceFit Sound On'). Available in all Sound modes.

Method 2 (via TV): Enable 'Adaptive Sound+' mode in your Samsung TV's menu (Home → Menu → Settings → All Settings → General → Intelligent Mode Settings → Adaptive Sound+). The Soundbar will automatically switch to Adaptive Sound+.

Note: This function works with select Samsung TVs. HW-S70*D / HW-S71*D / HW-S71*GD models only support the 'Connecting via TV' method.

06 Connecting a Mobile Device

Method 1. Connecting via Bluetooth

Connect your mobile device via Bluetooth for stereo sound without cables. The Soundbar turns on automatically when connecting a paired Bluetooth device while it's off.

Initial Connection: Ensure the device is within 1 meter.

  1. Press the Bluetooth Pairing button or press and hold the (Mic On/Off)/(Source) button for 5 seconds in 'Bluetooth' mode. The LED indicator shows pairing status (Red → Green → Blue blinks, then Cyan blinks x3 upon completion).
  2. On your device, select 'Ultra Slim Soundbar' from the list.
  3. Play music files from your device through the Soundbar.

If the device fails to connect: Remove any existing Soundbar entries from your mobile device's speaker list and repeat the connection steps.

Notes on Bluetooth Connection:

Disconnecting: Switch to a mode other than 'Bluetooth' on the Soundbar. Disconnection may take time as the Bluetooth device needs to respond.

Method 2. Connecting via Wi-Fi (Wireless Network)

Requires the SmartThings app to connect the Soundbar to a mobile device via Wi-Fi.

Initial Connection:

  1. Install and launch the SmartThings app on your mobile device.
  2. Follow the app's instructions to add the Soundbar. An automatic pop-up may appear, or you can press the ' ' icon on the Home screen to add it.

Changing Wi-Fi Connection: Launch SmartThings, delete the registered Soundbar, and add it again.

Using Group Play

Add your Soundbar to the SmartThings app. Connect at least two audio devices to the same 5 GHz Wi-Fi network (available on Samsung Sound devices released 2024 or later). This feature does not support TV sound.

Configuring Group Play:

  1. Run SmartThings app.
  2. Add Soundbar as per initial connection.
  3. Tap the Soundbar's card.
  4. Tap 'Create Group' under the audio device icon (only available in Wi-Fi mode). If the Soundbar is playing TV sound, the TV connection will be disconnected.
  5. Enable Group Play.
  6. Select desired devices (up to 4) and tap 'Apply'.

Disabling Group Play: Tap the audio device card, tap 'Edit Group', then disable Group Play or uncheck individual devices.

Connecting via Apple AirPlay

This feature requires iOS 13.4+ and registration with the SmartThings app. Ensure the Soundbar and Apple device are on the same Wi-Fi network. Stream music, podcasts, and audio from Apple devices by selecting the Soundbar from the AirPlay list in supported apps or Control Center.

Using the Tap Sound

Tap the Soundbar with your mobile device (Samsung Android 8.1+ recommended) to play content audio via Bluetooth. Ensure the Tap Sound function is enabled in the SmartThings app ('Tap View, Tap Sound' setting). Lightly tap the wide upper area of the Soundbar. Avoid tapping sharp corners.

Note: Tap Sound does not work in power-saving mode and may be affected by radio interference.

07 Installing the Wall Mount

Installation Precautions

Wallmount Components

The package includes:

Installation Steps:

  1. Place the Wall Mount Guide against the wall, ensuring it is level. If mounting below a TV, align the Center Line with the TV's center. If not mounting below a TV, place the Center Line in the center of the installation area.
  2. Mark the screw holes by pushing a pen tip or pencil through the guide's A-TYPE and B-TYPE markings. Remove the guide.
  3. Drill holes at the marked locations using an appropriately sized drill bit. If not drilling into studs, insert anchors or mollies.
  4. Insert screws (not supplied) through the provided screws and firmly screw them into the support screw holes.
  5. Install the 2 Bracket-Wall Mounts onto the rear of the Soundbar using 2 Holder-screws. Ensure the hanger part is behind the Soundbar's rear.
  6. Hang the Soundbar with attached brackets onto the wall's Holder-Screws.
  7. Slide the Soundbar down to securely seat the Bracket-Wall Mounts onto the Holder-Screws.

08 Installing the Soundbar in Front of TV

Align the center of the Soundbar with the center of the TV. Place the Soundbar on the TV stand, ensuring the microphones at the front do not interfere with voice recognition.

Note: Ensure the Soundbar is on a flat, solid surface. Insufficient gap from the TV may affect voice recognition and acoustics.

09 SOFTWARE UPDATE

Auto Update

When connected to the internet, software updates occur automatically, even when the Soundbar is off. Ensure the Soundbar remains connected to the internet for this feature.

USB Update

Samsung may provide firmware updates via USB. To update:

  1. Visit www.samsung.com, search for your model name, and find the customer support section.
  2. Download the upgrade file (USB type).
  3. Unzip the file into a folder named after the file.
  4. Store the folder on a USB drive and connect it to the Soundbar's SERVICE port.
  5. Turn on the Soundbar; the update will complete within 3 minutes.

Update Notes: Do not turn off or remove the USB during the update. If a yellow LED appears after the update, another update is in progress. If the update fails, reconnect the power cord. No update occurs if the latest version is already installed. USB type compatibility may vary.

LED Indicator during USB Update:

Reset

To reset the Soundbar to factory settings, press and hold the Volume buttons simultaneously for at least 5 seconds while the Soundbar is on. The LED display will change, and the Soundbar will reset.

Caution: This resets all settings. Perform only when necessary.

Security Updates Information

Security updates are provided to enhance device security and protect personal information. Visit https://security.samsungtv.com for more information. (Website supports limited languages.)

10 Troubleshooting

Soundbar Does Not Turn On

Soundbar Works Erratically

Remote Control Does Not Work

Soundbar Indicator Turns Solid Red (HW-S80*D models only)

Sound is Not Output from the Soundbar

Sound is Not Output from the Subwoofer

Sound Jitter, Delays, or Noise from the Subwoofer

The Subwoofer Volume is Too Low

If the TV is Not Connected via HDMI (eARC)

There is No Sound When Connecting to the TV in HDMI (eARC) Mode

Soundbar Will Not Connect via Bluetooth

Sound Drops Out When Connected via Bluetooth

Soundbar Will Not Connect to Wi-Fi

The Soundbar Does Not Turn On Automatically with the TV

The AVA Function is Not Available

(HW-S80*D / HW-S81*D / HW-S81*GD models only)

No Sound Output from TV After Switching Soundbar Mode

Group Play is Not Enabled

11 LICENCES & OTHER INFORMATION

Dolby® Dolby, Dolby Atmos®, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Copyright © 2012-2021 Dolby Laboratories.

DTS® For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc. DTS, Digital Surround, Virtual:X, and the DTS logo are registered trademarks or trademarks of DTS, Inc. in the U.S. and other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.

HDMI™ The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Works with Apple AirPlay®: Apple, AirPlay, iPad, iPhone, and Mac are trademarks of Apple Inc.

Spotify: Use your phone, tablet, or computer as a remote control for Spotify. Visit spotify.com/connect for details. Spotify Software is subject to third-party licenses found at https://www.spotify.com/connect/third-party-licenses.

Roon Tested: Being Roon Tested signifies collaboration between Samsung and Roon to ensure an optimal experience with Roon software and Samsung equipment.

Open Source License Notice: Open Source used in this product can be found at http://opensource.samsung.com.

Ecodesign Information (Europe / Israel / Türkiye only): Visit www.samsung.com/global/ecodesign_energy for information on off mode, standby mode, and networked standby mode related to EU ecodesign regulations.

Models: HW-S801D, HW-S700D, HW-S800D, HW-S801D Soundbar, HW-S801D, Soundbar

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