Hiseeu PoE Security Camera System User Guide

Hiseeu PoE Security Camera System User Guide

Hiseeu PoE Security Camera System User Guide

 

CUSTOMER SUPPORT
Amazon: Love@Hiseeu.com
Aliexpress: Overseas@Hiseeu.com
Web: www.hiseeu.com
Tel: +1 917 688 2228
※Please read this quick guide thoroughly before using and keep it well for future reference.

PACKAGE CONTENTS
PRODUCTS REVIEW
System Connection

Please test the camera before installation.

• Connect Cameras to NVR box by CAT5e Ethernet Cable provided.
  

System Wizard

1. Hit “No more hints” to exist system wizard.
   
2. Mobile APP name is “XMeye”, you can scan the “APP” QR Code to download it or go to
   Google Play/APP store to download it.
   

System Login

1. The default password is blank (no password)
   
2. If you don’t want to set “Security Question”, please reboot the NVR by press the ON/OFF button.
   

Internet Connection

1. Please connect NVR box to Router via Network Cable;
2. Right-Click Mouse Navigate to Main Menu > Network > Enable DHCP;
3. After that, please go to “Net Service”, if the “Cloud Status” shows online, means NVR is online and ready for remote access.

※ If the “Cloud Status” shows “Probing DNS”, please reboot NVR device by press ON/OFF button. If the problem remains, please contact the vendor.

How to set up a video record?

24/7 Video Record

Please right-click the mouse navigates to Main Menu > Record Conf.
Tips:
① You can customize schedule recording based on your needs
② Default Setting is for Channel 1, hit “Advanced” > ”Copy”, Copy the settings to other channels.
Motion Detect Recording

Please right-click mouse navigates to Main Menu > Alarm > Intelligent Alert > Tick of “Enable”.
Tips:
① The device will be only recording when motion detected.
② Please Tick off “Mobile Reported” if you need an alert push to Mobile APP.
Default Setting is for Channel 1, hit “Advanced” > ”Copy”, Copy the settings to other channels.

How to playback video?

1. Right-Click Mouse, hit “Playback”, Or go to Main Menu > Playback
   
2. Select Channel, Period, date, then click “OK”
   Green: Regular Recording
   Red: Alarm Recording

How to backup video?

1. Insert your USB Device to NVR’s USB port.
2. Right-Click Mouse, navigates to Main Menu > System > Backup.
   
3. NVR will Detect available USB device. Click “Backup”.If your USB Device didn’t show up, click “Detect”.
   
4. Select Record Type > Select Channel > Set the Time > Click Add
   Select the video Files> Choose Backup format > Start.
   Please choose “MP4”, it’s compatible with most of video player.
5. Select the video Files> Choose Backup format > Start. Please choose “MP4”, it’s compatible with most video players.
   

Add new camera or replace defective camera

1.  Please connect the camera to the NVR box via Ethernet cable, make sure the camera and NVR are powered.
2. Right-click mouse > Quick Set (Normally NVR will be configuring automatically)
   
3. If your camera still not connected, please manually add it as below.
   a) Click “Search”, NVR will search camera with same IP segment, then select the new the camera’s IP address
   b) Select an empty Channel for the new camera (for example #5), then click “Add”
   c) After configuration successful, click “Apply” to save settings then click “Exit”
4. 

Restore to Factory Setting

Please right-click mouse navigates to Main Menu > Advanced > Restore.
Tick of “Select all” > Click “OK”

Explanation of Icons

	Channel’s Name		Motion Detected(Default)
	Recording		Play the video recorded for latest 5 minutes
	Mute/Unmute		Face Detected(Display only after enabling)
	Human Shape Detected(Default)		Video Feed Loss Detected(Display only after enabling)
			Camera Blocked Detected(Display only after enabling)

	Play/Pause		Reverse to play
	Stop		Play in slow motion
	Fast Reverse		Fast Forward
	Previous Frame		Next Frame
	Previous Video		Next Video
	Repeat to play all the videos recorded on the selected day		Full Screen
	Start/End video cutting		Backup

Remote Access on Mobile Device

Download Mobile APP “XMeye” from “Google Play” or “APP Store”.

IOS – http://d.xmeye.net/XMEye
Android – http://d.xmeye.net/XMEye

1. Open the APP and follow on-screen instructions to register an account by your email.
   
2. Click “+”to add device > Advanced.
   Device Name:
   Name Your Device as You Like.
   Serial Number:
   Click the “Scan” icon to Scan NVR’s QR Code. (Navigate to Main Menu > Advanced > Version)
   User Name:
   admin
   Password:
   Input your NVR login password.

Remote Access on PC Client

Please contact vendor for PC Client download Link and video instruction.

1. Download PC Client “VMS” and installed.
2. Remain the default User Name and Password. Click “SIGN IN”.
   
3. Navigate to “Device Manager”.
   
4. Manual Add.
   

Device Name:
Name Your Device as You Like.
Serial Number:
Click the “Scan” icon to Scan NVR’s QR Code. (Navigate to
Main Menu > Advanced > Version)
User Name: admin
Password:
Input your NVR login password.

Shenzhen Hiseeu Technology Co., Ltd

Official Website
www.hiseeu.com
How can I get product and technical support?
US Toll Free:1-917-688-2228(Available Pacific Time 5:00pm -12:00pm) Amazon  ‘ LOZO
Aliexpress Email: Overseas@hiseeu.com
WeChat ID: +86 13392810296
Skype DD: johnny.chen1204
Website: www.hiseeu.com
Whatsapp:+86 13392810296
Facebook:facebook.com/cctv.hiseeu

FAQS

What’s the warranty?

All of our products with a 2-year warranty, any difficulties please contact the vendor.

How to modify the NVR password?

Please Right-Click Mouse Navigates to Main Menu > System > Account > Modify Password.

What should I do if I forget my password?

Please Click Forget Password > Forget Answer, you will get the “CAPTCHA” QR code. Open the mobile APP “XMeye”, click “+” icon > Forget Your Device Password (FIND PWD). Scan the “CAPTCHA” QR code, you will get a super passcode.

Documents / Resources

Hiseeu PoE Security Camera System [pdf] User Guide PoE Security Camera System

References

• Hiseeu|CCTV|IP Camera|Network camera|Video surveillance|Analoge|AHD|CVI|NVR|DVR - Powered by 51Mxjz