Noahlink Wireless 2 Bluetooth Hearing Aid Programmer
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Specifications
- Operating Range: 10 feet (3 meters)
- Power Supply: Powered by USB 5V maximum 100 mA
- Wireless: 2.4 GHz
- Operating Temperature: 0 to 55°C
- Storage Temperature: -20 to 60°C
- Cable: Should only be used with the provided USB cable or a
similar quality USB cable
Product Usage Instructions
Safety & Compliance
Ensure to read and follow the safety guidelines provided in the
user manual, especially regarding RF exposure and device
positioning.
Technical Specifications
Operate the device within an operating range of 10 feet (3
meters) and power it using a USB power supply with a maximum output
of 5V and 100 mA. The device operates wirelessly on the 2.4 GHz
frequency. Keep the device within the specified temperature range
for optimal performance.
General Warnings
To comply with RF exposure guidelines, maintain a minimum
distance of 10 cm between the device and the body during
operation.
FAQ
Q: Can I use any USB cable to power the device?
A: No, it is recommended to use only the provided USB cable or a
similar quality USB cable to power the device for safe and optimal
performance.
Q: What should I do if the device causes interference?
A: If interference occurs, try reorienting or relocating the
receiving antenna, increasing separation between devices,
connecting to a different circuit, or seeking assistance from a
professional technician.
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Noahlink Wireless 2 User Guide
Version 2520-1004
Noahlink Wireless 2 User Guide
Contents
1 INTENDED USE ……………………………………………………………………………. 3 2 SAFETY & COMPLIANCE ……………………………………………………………….. 4
2.1 FCC/ISED REGULATORY NOTICES ……………………………………………………..4 2.2 TECHNICAL SPECIFICATIONS …………………………………………………………….. 5
2.2.1 Temperature test, transport and storage information ………………. 5 2.3 GENERAL WARNINGS ……………………………………………………………………. 6 2.4 GENERAL PRECAUTIONS …………………………………………………………………. 6 2.5 MAINTENANCE & CARE …………………………………………………………………. 7 2.6 WARRANTY ……………………………………………………………………………….. 7 3 DESCRIPTION ……………………………………………………………………………… 8 4 GETTING STARTED – INSTALLATION ……………………………………………….. 9 5 TIPS FOR OPTIMAL WIRELESS FITTING ………………………………………….. 11 5.1 LET THE BATTERY BREATHE/OXYGENIZE BEFORE INSERTING ……………………….. 11 5.2 ENTERING FITTING MODE……………………………………………………………….11 5.3 OPTIMIZE THE WIRELESS FITTING ENVIRONMENT ……………………………………. 12 6 COMPATIBILITY ………………………………………………………………………… 14 7 LIGHT INDICATORS (LED) ……………………………………………………………. 15 8 TROUBLESHOOTING GUIDE ………………………………………………………… 16 9 COUNTRY APPROVALS ……………………………………………………………….. 18
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Noahlink Wireless 2 User Guide 2
Noahlink Wireless 2 User Guide
1 Intended Use
Congratulations on your Noahlink Wireless which will allow you to connect and fit wireless hearing instruments, without the use of an intermediate device, using easy plug-and-play functionality. Carefully read this user guide to fully benefit from the Noahlink Wireless. Ask your local hearing instrument manufacturer if you have any questions. Warning: Do not attempt to use Noahlink Wireless together with fitting software not specifically supporting the device. Noahlink Wireless can co-exist with other hearing instrument programming interfaces (e.g. Hi-PRO, NOAHlink) on the same PC. Noahlink Wireless is intended to enable a hearing instrument fitter to wirelessly adjust the settings of wireless hearing instruments. The primary function of the Noahlink Wireless programming interface is to transfer information signals between a PC installed with fitting software and wireless hearing instruments.
For your safety, carefully read the chapter Safety & Compliance.
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Noahlink Wireless 2 User Guide
2 Safety & Compliance
2.1 FCC/ISED Regulatory Notices
Noahlink Wireless complies with Part 15 of the FCC Rules for a Class B digital device, and Industry Canada license-exempt RSS standard(s). Furthermore, it has been tested against the standards set by the Radio Equipment Directive of the European Union, showing compliance with the following standards:
Essential requirements
Specifications/Standards
Article 3.1(a): Electrical Safety EN 62368-1:2014 + AC:2015 + AC:2017 + A11:2017
Article 3.1(a): EMF exposure IEC 62479:2010
Article 3.1(b): EMC
EN 301 489-1 V2.2.3 (2019-11)
Draft EN 301 489-17 V3.2.6 (2023-06)
Article 3.2: Radio spectrum use EN 300 328 v2.2.2 (2019-07)
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Hereby, HIMSA K/S II declares that the radio equipment type Noahlink Wireless 2 is in compliance with Directive 2014/53/EU.
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Noahlink Wireless 2 User Guide
The full text of the EU declaration of conformity is available at www.himsa.com.
2.1.1 Modification statement
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
2.1.2 Interference statement
This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference
2. this device must accept any interference, including interference that may cause undesired operation of the device.
2.1.3 Distance of use of the device
This device complies with FCC and ISED radiation exposure limits. Equipment should be operated with minimum distance of 2 cm between the radiator and the user.
2.2 Technical Specifications
Operating range:
10 feet (3 meters)
Power supply:
Powered by USB 5V maximum 100 mA
Wireless:
2.4 GHz
Operating temperature: 0 to 55 C
Storage temperature: -20 to 60 C
Cable:
Should only be used with the provided USB cable or a similar quality USB cable
2.2.1 Temperature test, transport and storage information
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Noahlink Wireless 2 User Guide
The product is subjected to various tests in temperature and damp heating cycling between -25 C and +70 C according to internal and industry standards.
2.3 General Warnings
To meet RF exposure guidelines during operation, the device should be positioned at least 10 cm away from the body.
Keep this device out of reach of children under 3 years of age.
Noahlink Wireless uses low-powered digitally-coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move Noahlink Wireless away from the affected electronic device.
If Noahlink Wireless is affected by electromagnetic interference, move the Noahlink Wireless away from the source of interference.
Noahlink Wireless must not be used for any other purpose than for hearing instrument fitting.
2.4 General Precautions
Your hearing instrument and this device are given a unique communication network code during the fitting. This ensures that the device will not affect hearing instruments worn by others.
High-powered electronic equipment, larger electronic installations and metallic structures may significantly reduce the operating range.
Do not make any changes or modifications to this device. Do not use Noahlink Wireless in areas where RF
transmission is prohibited, e.g. airplanes. Only connect Noahlink Wireless to connections for which it
is explicitly intended.
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Noahlink Wireless 2 User Guide
2.5 Maintenance & Care
Cleaning the Noahlink Wireless is usually not necessary. If needed, use a soft, dry cloth.
If service is required please return the Noahlink Wireless to your local sales representative or manufacturer. Do not attempt to open the device. There are no user-serviceable parts inside.
2.6 Warranty
The Noahlink Wireless programming interface is covered by a limited warranty issued by the manufacturer for a period of 12 months from the date of original purchase. Please notice that extended warranties may apply in your country. Please contact your local hearing instrument manufacture. Be aware of information marked with the warning symbol:
i WARNING points out a situation that could lead to serious injuries. CAUTION indicates a situation that could lead to minor and moderate injuries.
i Advice and tips on how to handle your device better.
Equipment includes RF transmitter.
Product is a Type B applied part.
Please ask your local hearing care professional concerning disposal of your accessory.
Any issues relating to RED 2014/53/EU or R&TTE Directive 1999/5/EEC should be directed to HIMSA II K/S, Lyngbyvej 28, 1.th., DK-2100 Copenhagen Ø, Denmark.
Noahlink Wireless is produced in China.
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Noahlink Wireless 2 User Guide
3 Description
1 – Right side light indicator.
2 – Left side light indicator.
3 – USB-C port for power and communication with the fitting software.
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Noahlink Wireless 2 User Guide
4 Getting Started – Installation
Note: To ensure the best possible operation of the Noahlink Wireless always make sure it is placed out in the open with a clear line-ofsight between the Noahlink Wireless and the hearing instruments to be fitted. Noahlink Wireless is a USB plug-and-play programming interface enabling you to wirelessly fit hearing Instruments from licensed manufacturers. For a complete list of hearing instrument manufacturers who use Noahlink Wireless, visit www.himsa.com.
1. Before you connect Noahlink Wireless make sure that you have the approriate fitting software installed. The Noahlink Wireless driver is installed during fitting software installation.
2. After successful fitting software installation attach Noahlink Wireless to any USB port on the PC using the supplied USB cable. A 2-3 second solid green light indication will confirm that Noahlink Wireless is powered.
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Noahlink Wireless 2 User Guide
3. Performing a wireless fitting can sometimes be challenged due to number of factors related to equipment setup, and the physical layout of the fitting environment. Place Noahlink Wireless on the table with a clear line-ofsight to the hearing instruments, which should be within a range of 10 feet (3 metres). Avoid placing the Noahlink Wireless in a USB hub with other USB devices (e.g. Bluetooth dongle), as this can decrease the efficiency of the Noahlink Wireless. When fitting hearing instruments inside a sound booth place the Noahlink Wireless inside or close to the booth. It is recommended not to use USB cables between the Noahlink Wireless and the PC exceeding a length of 10 feet (3 metres).
4. You are now ready to start fitting wireless hearing instruments.
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Noahlink Wireless 2 User Guide
5 Tips For Optimal Wireless Fitting
5.1 Let the battery breathe/oxygenize before inserting
When performing a wireless fitting, always use new batteries or newly recharged hearing instruments. The most common type of hearing instrument batteries are zinc-air. These types of batteries are activated by the oxygen in the air. By removing the small sticker from the battery, oxygen activates the battery. Because oxygen must pass through fine holes and a filter, the oxygen is absorbed slowly. Therefore, it is important to wait 2 full minutes after removing the battery sticker and before inserting the battery and closing the battery door on the hearing instrument. If inserted prematurely, the battery may not absorb enough oxygen to properly power the hearing instrument.
5.2 Entering fitting mode
When connecting the hearing instruments to the fitting software make sure to always bring the hearing instruments into “Fitting mode” by rebooting them. For hearing instruments with removable battery this is done by opening and closing the battery door of the hearing instrument one time. For rechargable hearing instruments removins the instrument from the charging cradle will bring it into fitting mode. By doing so it is possible for the fitting software to discover and
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Noahlink Wireless 2 User Guide
communicate with the hearing instruments. Note: If a hearing instrument is accidently put into flight mode where all wireless operation is disabled, just open and close the battery door again. After 10 seconds wireless operation is resumed. Keep the battery door closed for an additional 15 seconds after wireless operation has been resumed before opening and closing the battery door again. Opening and closing the battery door within 15 seconds will put the hearing instrument into flight mode again. For more information about Flight Mode please refer to the relevant wireless hearing instrument user guide. After having completed the fitting make sure to open and close the battery door to reboot the instruments saving all settings.
5.3 Optimize the wireless fitting environment
Even if all of the previous mentioned tips are followed, the stability of the fitting connections may be impacted by interference from other wireless sources in the environment. Interference may cause data transfer issues, slow connectivity or loss of connections to the hearing instruments entirely. Interference in the wireless fitting environment should, therefore, be minimized or avoided if possible by following the guidelines below:
Minimize number of interfering wireless sources. Wireless activity from sources like WLAN, mobile phones and streamers should be minimized as much as possible. Even though the wireless protocol technology supports three audio streaming devices it is recommended to have no more than one streaming device (e.g. TV streamer) active while performing wireless fitting.
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Noahlink Wireless 2 User Guide Keep interfering wireless sources away from the fitting area. If
interfering devices such as WLAN and streamers cannot be turned off during wireless fitting it is recommended to place these devices a minimum of 6 feet (2 meters) away from the hearing instruments and the Noahlink Wireless, ensuring that they are not between the Noahlink Wireless and the hearing instruments.
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Noahlink Wireless 2 User Guide
6 Compatibility
Please refer to the HIMSA website at www.himsa.com for the latest Noahlink Wireless compatibility requirements.
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Noahlink Wireless 2 User Guide
7 Light Indicators (LED)
The Light indicators at the top of the Noahlink Wireless serve as a multipurpose user interface, providing connectivity status and activity of the programming interface.
LED Blinks
Meaning
Start up. Noahlink Wireless attached to PC USB port.
Fitting software launched and connected to Noahlink Wireless
Hearing instrument(s) connected to Noahlink Wireless
Data being transferred between instruments and fitting software
Hearing instruments disconnected
Running Noahlink Wireless Test Mode*
*Test Mode – Running the test mode the system checks if it can see the Noahlink Wireless by asking for the version number.
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Noahlink Wireless 2 User Guide
8 Troubleshooting Guide
Symptom Noahlink Wireless not found
No Connection
Cause No Noahlink Wireless inserted in the PC’s USB port.
The USB port(s) in your PC have no power. No Noahlink Wireless attached to the PC’s USB port.
Obstacles between the Noahlink Wireless and the hearing instruments block the wireless signal. The Noahlink Wireless is placed too far away from the hearing instruments. Hearing instrument low battery.
Possible Remedy Insert Noahlink Wireless activating a 2-3 second solid green light confirming that Noahlink Wireless is powered. Launch the fitting software if not already launched. Not a Noahlink Wireless issue. PC service is required.
Insert Noahlink Wireless activating a 2-3 second solid green light confirming that Noahlink Wireless is powered. Launch the fitting software if not already launched. Place Noahlink Wireless in line-of-sight of the hearing instruments.
Move Noahlink Wireless closer to the hearing instruments.
Always use fresh zinc-air batteries, which have not expired. Remove the sticker from the battery and let the battery breathe for 2 minutes before inserting and starting up the fitting.
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Noahlink Wireless 2 User Guide
Symptom
Cause
Possible Remedy
Unstable/Lost Connection
Obstacles between the Noahlink Wireless and the hearing instruments block the wireless signal.
Place the Noahlink Wireless in line-of-sight of the hearing instruments.
The Noahlink Wireless is placed too far away from the hearing instruments.
Move the Noahlink Wireless closer to the hearing instruments.
A 2.4 GHz cordless telephone, a WLAN access point or another wireless device is powered or in use near to the fitting station doing wireless fitting with Noahlink Wireless.
Minimize the number of interfering wireless sources or move them away from the fitting area.
Use a phone that is not 2.4 GHz.
Noahlink Wireless is sharing power source with one or more USB harddisks, resulting in Noahlink Wireless not having the required power available.
Remove the USB harddisk or use a powered USB hub to insure the required power. Lack of power is only an issue with USB harddisks which are very power-consuming.
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Noahlink Wireless 2 User Guide
9 Country Approvals
An updated list of country approvals can be found at www.himsa.com.
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HIMSA II K/S Lyngbyvej 28, 1.th. DK-2100 Copenhagen Ø, Denmark Tel.: +45 39 16 22 00
Documents / Resources
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HIMSA Noahlink Wireless 2 Bluetooth Hearing Aid Programmer [pdf] User Guide CPD-2, 2AH4DCPD-2, 2AH4DCPD2, Noahlink Wireless 2 Bluetooth Hearing Aid Programmer, Noahlink Wireless 2, Bluetooth Hearing Aid Programmer, Hearing Aid Programmer, Aid Programmer, Programmer |