HID Powering Trusted Identities Instructions
HID Mobile Access
What Is HID Mobile Access?
HID Mobile Access® complements any access control solution by enabling building occupants to securely access the facility using Android and iOS mobile devices. HID Mobile Access, powered by Seos®, consists of the following components:
- HID ORIGO™ Management Portal: A cloud-hosted management portal that allows administrators to manage users, devices, and securely issue/ revoke Mobile
- HID Mobile Access App: Easily downloaded on Google Play and Apple App Store and proven compatibility with the most popular mobile phones, tablets, and
- Mobile IDs: Powered by Seos credential technology, Mobile IDs are the virtual equivalent of the traditional contactless smart
- Signo™ iCLASS SE® and multiCLASS® SE Readers: These flexible readers can be configured to securely authenticate with an organization’s Mobile IDs via Bluetooth Smart and/or NFC communication
Creating HID Mobile Access User Account
In order to use HID Mobile Access, an account in the HID Origo Management Portal is required. Once an end user account has been created, the organization will be able to order products from its Access Control Provider and issue Mobile IDs to its building occupants.
Step : 1
Request User Account
Provide basic information and an account is established using a temporary password.
Step : 2
Finalize User Account
Log in with your temporary password and nalize your account details.
Step : 3
Set Up Organization
Enter the address where the secure conguration cards should be sent to your administrator.
Step : 4
Order & Install
You are ready to order HID Mobile Access products! Your HID reseller will assist you with installation and training.
To set up an end-user account please go tohttps://portal.origo.hidglobal.com/selfonboarding
After user account creation, the administrator will be given organization-specific identifiers required for ordering and for secure portal access:
| Identifier | Description |
| Mobile Keyset(MOB or ICE) | Mobile Keyset is a reference number for a set of cryptographic keys loaded into a reader. Mobile IDs, Mobile Key cards, and Mobile Admin cards will securely authenticate only with readers programmed with a matching keyset. An organization is assigned a Mobile Keyset upon registration into either the HID Elite (ICE) or HID Mobile Access (MOB) programs.The correct Mobile Keyset must be supplied when ordering mobile-enabled readers, Mobile IDs, subscription user licenses, Mobile Key cards, and Mobile Admin cards. |
| Organization ID | Organization ID is a reference number for a unique account within the HID Origo Management Portal. It is assigned at the conclusion of account registration.The correct Organization ID must be supplied when ordering Mobile IDs, subscription user licenses, and Mobile Admin cards. |
Selecting the Right Mobile Access Subscription Type
HID offers two tiers of product subscriptions, Essentials and Enterprise, the differences between these subscription tiers are as noted in the feature matrix below. Additionally, end user organizations have the option of one or three year subscription terms.
| Features | Essentials | Enterprise |
| Platform Service | ||
| Formats per org | 1 | Unlimited |
| MOB keys per org | 1 | Unlimited |
| # Credentials per user | 1 | 10 |
| # Devices per user | 1 | 5 |
| Opening features | ||
| Tap | Yes | Yes |
| Twist & Go | No | Yes |
| Widget | No | Yes |
| NFC on iOS | No | No |
| Portal features | ||
| Photo ID | Yes | Yes |
| Enterprise policy enforcement | No | Yes |
| Custom Data | No | Yes |
| Analytics | No | Yes |
| Custom invitation email | No | Yes |
| Credentials in Apple wallet | No | No |
HID Mobile Access Part Numbers
| Essentials 1 year | MID-SUB-T050 | Enterprise 1 year | MID-SUB-T100 |
| Essentials 1 year add on users | MID-SUB-T050-ADD | Enterprise 1 year add on users | MID-SUB-T100-ADD |
| Essentials 3 year | MID-SUB-T053 | Enterprise 3 year | MID-SUB-T103 |
| Essentials 3 year add | MID-SUB-T053-ADD | Enterprise 3 year add | MID-SUB-T103-ADD |
Ordering Information – Readers for HID Mobile Access
|
Component |
Details | Part Number | Supplemental Information Needed for Order | |
|
Mobile-Ready Readers |
Mobile-Ready readers are prepared to support HID Mobile Access but lack the personalized configuration (Mobile Keyset) to read an organization’s specific Mobile IDs.
These readers can be ordered at any time but will require field activation after the organization has completed registration for HID Mobile Access. To support a specific organization’s Mobile IDs, these readers need to be personalized (Mobile Keyset loaded) using a Mobile Key Card or HID Reader Manager mobile application. |
See HID Signo Readers, iCLASS SE Readers | ||
| Mobile-Enabled Readers |
Mobile-Enabled readers are fully activated and personalized to support an organization’s specific Mobile IDs. These readers can only be ordered after the organization has completed registration for HID Mobile Access or HID Elite program. MOB or ICE Mobile Keyset will be required at time of order. |
See HID Signo Readers, iCLASS SE Readers | MOB or ICE:
Org Name: |
|
| Mobile Key Card |
Configuration card used to personalize and activate a Mobile-Ready reader; converting it to a Mobile-Enabled reader. |
SEC9X-CRD-E-MKYD |
MOB or ICE:
Org Name: |
|
|
Note: Only suitable for iCLASS SE Readers (Use HID Reader Manager for HID Signo) |
||||
Ordering Information – Mobile Identities Service
Natively tracked formats (e.g. Corporate 1000™) are strongly recommended. Since HID will automatically generate and replenish Mobile IDs, the user license subscription model requires a tracked credential format – a format in which HID tracks the credential number to ensure no duplicates are ever created. To guarantee no collision with credential numbers on traditional cards, the same format should be used for both Mobile IDs and cards.
| One & Three Year User License Subscriptions | |||
| Order Type | Maas | Part Number | Supplemenl Information taNeeded for Order |
| Initial Order | When starling a we 01 three year subscription for HIDOf Igo Mcbgle Wedgies, an aide’ for User Licensesmust be placed. The service start date begins on the date the order is processed by HD. User Licenses ea Invalid for one a thee years and the unite term end date ma be set to the last clay of month. | I ler subscription 1A10-SUS-T050 IA10-SUS-T1003-year subscription 1A10.SUB-T053 M10-SUB-T103 |
On; ID:On; Name:MOO or ICE:Femme:Subscription Sian One:100tional) (00 WAWA. YYYY) |
| Adding Additional User Licenses |
To increase the number of User Licenses within a service IMO, an order fa add-on licenses must be placed. These user licenses ma have a prorated price based on the number of whole months remaning in lam. They will colarranate and make along with previously purchased licenses on the antral | 1 ler subscription MID-SUB-T050-A00 MID-SUB-T100-A003-yer subscription Miti-SUB-TOS3-A00 lati-SUB-T103-ADO |
Oro ID:Org Home:Contract ID:Subscription Suit Date:(National) (00 UMIAK YYYY) |
| Changing subscription tier or term midterm |
Upgrade.; from MIO-SUBTOSa to MIUSUST1CO doing a Sleta1000 term is possible under eaten circumstances, e.g. upgraded tier with the same or more erd users.This aril result in the cancellation of the existing =tract and the geneymby of a new tenati MtNote: An oiganizatbn cannot tee:limae than one stbsadtion plan senultswously.13CM/Agtadig from MIPSUB-T10t to Mi13.4.113405k can or be completed at the time of renewal. |
Org ID:Org NameContract ID:Subscription Start Date:(Optional) (00 MAW Yen) | |
| Adding additional credential types |
It after initial ortoarding secant creation a new credential type is needed (new format and/or keyset). an order most be placed. Quantity shoed always be I. There is no charge for this transaction as unlimited credentials are eckded with otwaimion user licenses. | MIOSUBERD | Om ID:Oro Name: 1108 or ICE Format*: |
| Renewal | When renewng a otwaiption foe HID Orqo Mobile Identitiesservice. an ceder for User Licenses must be pined. A change in quantity or HID mallet will generate a nencontract la | 1.yere subscription MID-SUS-T050 MID-SUS-T1003-yere subscription MID-SUS-T053 MID-SUB-T103 |
Deg ID:Deg Name:MOB or ICEFormat*:Contract ID: -RENEWAL |
| Changing subscription tier or term at the renewal date |
To change between absairlion dans at renewal:please aide the correspondeo pail number and the number oflicenses needed. | I -yen subscription MID-SUB-T050 MID.SUB-T1003-yer subscription MID-SUB-T053 MID.SUWT103 |
Otg IIIOm Name: MOO or ICE Format’: |
| This all generate a new contract ID. | |||
Preparing for Renewal
For your convenience, subscription contracts can be set to auto or manual renewal. For those with manual renewals it’s important that any changes are captured, that key information is supplied, and that the renewal order is placed early enough to be processed by HID prior to the expiration date. We recommend that end user administrators place renewal orders with their HID resellers at least a month prior to expiration.
Should you have any questions, the HID Mobile Access FAQ is a great starting point.
https://doc.origo.hidglobal.com/faq/portal/HID_Mobile_Access_FAQ.pdf
To find your MOB-key, facility code, or format:
- As an End User administrator, log in to the HID Origo Portal: https://cloudservices.hidglobal.com/mobile-identities/#/home
- Select the Mobile Identities Services option. This will take you to Mobile Identities – Manage Users, Devices and Mobile IDs.
The organization summary section displays license information, including:
a. License counts e.g. Total, Active, and Available Licenses
b. Org ID
- Information about your current MOB-key, facility code, and format is available in the Mobile IDs section. Hover over the card image to display all relevant information.
Note: To avoid delays, please include all relevant information when contacting your reseller.
Documents / Resources
 |
HID Powering Trusted Identities [pdf] Instructions PLT-02630, Powering Trusted Identities, Powering Identities, Trusted Identities, Identities |
