Go Battery App
“
Product Information
Specifications:
- Product Name: HeatsBox Go
- Charger Type: USB-C
- App Compatibility: iOS and Android
- Battery Type: Lithium-ion
- Heating Performance: Quick and efficient
Product Usage Instructions
1. Check the App Version
Why it’s important: An outdated app can block
charging or improved performance updates.
How to Check:
- Open the App Store (iPhone) or Google Play Store (Android)
- Search for HeatsBox
- Tap Update if available
Troubleshooting tip: If you’re not sure the
update worked, uninstall and reinstall the app to ensure you have
the latest version.
2. Update the Firmware
Why it’s important: New updates fix bugs and
improve battery performance.
3. Verify Full Charge
Why it’s important: A partial charge can cause
failed heating.
How to Check:
- Plug your HeatsBox into the wall with the provided USB-C
charger - Wait for three solid red lights on the side of the unit.
If you only see:
- low battery
- mid-charge
- fully charged and ready
Pro tip: Charge overnight for a full cycle.
This ensures longer battery life and stronger heating performance
the next day.
If the issue persists, our support team is here to help. Contact
us at heatsboxcare@cribsi.com
FAQ
Q: What should I do if my lunchbox doesn’t turn on?
A: First, check the app version and update if necessary. Then,
verify a full charge by following the instructions provided.
Q: How can I ensure my food reaches full temperature?
A: Make sure to charge the HeatsBox overnight for a full cycle
to optimize battery life and heating performance.
“`
HeatsBox Go Battery Troubleshooting Guide
If your HeatsBox isn’t heating as expected, doesn’t turn on, or seems to lose battery quickly, these are the steps of fixing it at home in just a few minutes.
What Battery Issues Might Look Like:
Your lunchbox doesn’t turn on Only one or two red lights show when charging Heating starts but stops halfway Food not reaching full temperature
1. Check the App Version
Why it’s important: An outdated app can block charging or improved performance updates. How to Check:
Open the App Store (iPhone) or Google Play Store (Android) Search for “HeatsBox” Tap Update if available Troubleshooting tip: If you’re not sure the update worked, uninstall and reinstall the app to ensure you have the latest version.
2. Update the Firmware
Why it’s important: New updates fix bugs and improve battery performance.
How to Update: Enter the app and check for Update Notification If an update is available, tap Download icon Wait 23 minutes until you see “Firmware up to date”
1/2
HeatsBox Go Battery Troubleshooting Guide
3. Verify Full Charge
Why it’s important: A partial charge can cause failed heating. How to Check:
Plug your HeatsBox into the wall with the provided USB-C charger Wait for three solid red lights on the side of the unit. If you only see:
low battery mid-charge fully charged and ready Alternatively, check the battery percentage directly in the app.
Pro tip: Charge overnight for a full cycle. This ensures longer battery life and stronger heating performance the next day.
If the issue persists, our support team is here to help. Contact us at heatsboxcare@cribsi.com
2/2
Documents / Resources
 |
HeatsBox Go Battery App [pdf] User Guide DAGqIeWVrdo, BAFqRDa2AyA, Go Battery App, Battery App, App |