Support
For more information, please visit soundcore.com/support.
soundcore App
Download the soundcore app from Google Play or the App Store to switch ambient sound modes, adjust EQ settings, update firmware, and explore more features.
Wearing
Wear the headphones with the "L" logo on your left ear and "R" logo on your right ear. Adjust the length of the headband for a comfortable fit.
Charging
Fully dry the USB port before charging. The headphones can be fully charged in approximately 2 hours, providing up to 45 minutes of playtime with a 4-hour charge.
Powering On & Pairing
Automatic Pairing
Press and hold the power button for 3 seconds to power on. The headphones will automatically enter Bluetooth pairing mode when connecting for the first time. Select "soundcore Space One" on your device's Bluetooth list to connect.
Google Fast Pairing
Enjoy instant pairing with your Android smartphone (running Android 6.0 and above) via Fast Pair enabled by Google.
Multipoint Connection
The headphones can connect with two devices at the same time. When already connected to one device, press the power button twice to pair with another device.
Button Controls
The headphones feature various controls:
- Press once (x1): Single press action.
- Press twice (x2): Double press action.
- Press and hold for 2 seconds (2s): Long press action for 2 seconds.
- Press and hold for 3 seconds (3s): Long press action for 3 seconds.
You can enable Normal mode in the soundcore app.
Noise Cancellation
To reduce ambient noise, switch to noise cancellation (default) via the NC button and customize it in the soundcore app.
- Adaptive Noise Cancelling: Adjusts the level of noise cancellation automatically for various scenarios.
- Custom Noise Cancelling: Set the level of noise cancellation manually.
Transparency
To stay aware of your surroundings while listening to music, switch to transparency mode via the NC button and customize it in the soundcore app.
- Custom Transparency Mode: Set the level of transparency manually.
Easy Chat
Easy Chat mode automatically lowers the volume of music and amplifies the voice of the person you're talking to so that you can communicate without taking the headphones off.
- To activate Easy Chat: Hold the left panel for 1 second until you hear a notification sound. Turn off this mode by releasing your hand. (Default)
- App Control: You can also enable Easy Chat in the soundcore app. Easy Chat will automatically turn on when you're talking, and off when you stop talking for 10 seconds.
Wearing Detection
Auto-pause music playback when removing the headphones, and resume when you wear them again.
You can disable Wearing Detection in the soundcore app.
LDAC
Enable LDAC in the soundcore app for higher-quality audio.
Only available on devices powered by Android 8.0 or later.
Wired Listening
Play audio on an external device by plugging in a 3.5mm AUX cable. Wired listening will automatically turn off Bluetooth mode.
Reset
Press and hold the volume up and power button simultaneously for 5 seconds until the LED flashes red three times. This can resolve issues like sound from only one earbud or connection problems.
LED Light Guide
LED State | Meaning |
---|---|
Flashing white | On/Off |
Flashing red | Pairing / Battery <10% |
Flashing blue | Connected |
Steady blue | Connected |
Light off | Off |
Customer Service
Warranty: 18-month limited warranty. This warranty is additional to the legal rights consumers have when buying this product.
Technical Support: Lifetime technical support is provided.
Contact Information:
- Email: service@soundcore.com
- Email (Middle East & Africa): support.mea@soundcore.com
- Email (Japan): support@anker.com
- Phone (US/Canada): +1 (800) 988 7973
- Phone (UK): +44 (0) 1604 936200
- Phone (Germany): +49 (0) 69 9579 7960
- Phone (Japan): 03 4455 7823
- Phone (China): +86 400 0550 036
- Phone (Korea): +82 02-1661-9246
- Phone (Middle East & Africa): +971 520750842
- Phone (UAE): +971 8000320817
- Phone (KSA): +966 8008500030
- Phone (Kuwait): +965 22069086
- Phone (Egypt): +20 8000000826
Input: 5V=0.58A
Playtime: Up to 55 hours (ANC off)
Manufacturer: Anker Innovations Limited, Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
EU and UK Importer: Anker Technology (UK) Ltd, GNR8, 49 Clarendon Road, Watford, Hertfordshire, WD17 1HP, United Kingdom
Germany Importer: Anker Innovations Deutschland GmbH, Georg-Muche-Strasse 3, 80807 Munich, Germany
Bluetooth: The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by Anker Innovations is under license.
FCC ID: 2AOKB-A3035
IC: 23451-A3035
LDAC: LDAC and LDAC logo are trademarks of Sony Corporation.
Model: A3035