Idan madannin kiɗinka yayi spams makullin ko bai yi rijistar shigarwa ba lokacin da aka matse shi, wannan na iya zama saboda matsalar sauyawa ko matsala ta firmware, direba, ko matsalar kayan aiki. Wannan na iya ma saboda na'urar tana cikin “Yanayin Demo”.

Don gano abin da ke haifar da matsalar, da fatan za a cire duk wasu kayan haɗin da aka shigar cikin kwamfutar ban da maɓallan kwamfutarka da linzamin kwamfuta na farko. Sannan bi matakan da ke ƙasa.

1. Tabbatar cewa direbobin na'urar Razer suna aiki da zamani. Idan kana da maɓallin keyboard Razer BlackWidow 2019, bincika Razer BlackWidow 2019 Firmware Sabuntawa.
2. Tabbatar cewa software ɗin Razer Synapse ta kasance ta zamani.
3. Tabbatar cewa OS ɗin kwamfutarka ta kasance ta zamani.
4. Bincika idan madannin yana da tsabta kuma bashi da datti da sauran sharan gona. Zaka iya amfani da kyalle mai laushi mai tsabta (zai fi dacewa zane microfiber) da iska mai matsewa don tsabtace maɓallin keyboard ko maballin taɓawa. Don ƙarin cikakkun bayanai, duba Yadda ake tsaftace na'urorin Razer ɗin ku.
5. Tabbatar cewa an shigar da maballin kai tsaye zuwa kwamfutar kuma ba cibiya ta USB ba. Idan an riga an shigar dashi kai tsaye cikin kwamfutar, gwada tashar USB daban.
   1. Don mabuɗin maɓallan tare da masu haɗin USB 2, tabbatar cewa an haɗa mahaɗan duka da kyau zuwa kwamfutar.
   2. Don kwamfutocin tebur, muna ba da shawarar yin amfani da tashoshin USB a bayan sashin tsarin.
   3. Idan kuna amfani da sauyawar KVM, gwada toshe madannin kai tsaye zuwa kwamfutarka. Sauye-sauyen KVM sanannu ne don haifar da katsewa tsakanin na'urori. Idan yana aiki yadda yakamata lokacin da aka shigar da kai tsaye, to akwai yiwuwar batun saboda sauyawar KVM.
6. Tabbatar cewa na'urarka bata cikin “Yanayin Demo”. Wannan kawai ya shafi wasu samfuran ne kawai lokacin da duk maɓallan ba sa aiki. Duba Yadda za a sake saita wuya ko fita daga “Yanayin Demo” a kan maballan Razer.
7. Kashe Razer Synapse daga kwamfutar don keɓe na'urar daga batun software, sannan gwada na'urar.
   1. Idan na'urar tana aiki tare da Synapse nakasassu, batun na iya zama saboda matsalar software. Kuna iya barin yin tsaftataccen girke-girke na Synapse. Duba Yadda ake sake-sake shigarwa mai tsabta na Razer Synapse 3 & 2.0 akan Windows.
8. Gwada na'urar a kan PC ɗin ku tare da Synapse naƙasasshe.
9. Idan za ta yiwu, gwada na'urar a kan wani PC ba tare da Synapse ba.
   1. Idan na'urar tayi aiki ba tare da an saka Synapse ba, batun na iya zama saboda matsalar software. Kuna iya barin yin tsaftataccen girke-girke na Synapse. Duba Yadda ake sake-sake shigarwa mai tsabta na Razer Synapse 3 & 2.0 akan Windows.

Magana

• Manual mai amfani