T650C, T650P Global Payments Terminal
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Product Specifications:
- Model: Global Payments Terminal T650C / T650P
- Power Source: T650C – DC power connector, T650P – Pre-charged
with USB charging - Connectivity: T650C – Wi-Fi and Ethernet, T650P – Wi-Fi and 4G
wireless - Manager Password: 7-12 characters or digits
Product Usage Instructions:
Terminal Power Configuration:
Countertop (T650C): Plug in the dedicated DC
power connector for power supply.
Wireless (T650P): Charge the terminal using the
provided power cable. Press and hold the power button to turn
on/off the device.
Manager Password Setup:
Contact Global Payments Customer Care Centre at 1-888-682-3309
to set up a personalized manager password.
Network Communication Setup:
Wi-Fi Setup:
- Swipe down from the home screen, toggle Wi-Fi on, select
desired network, and enter password.
Ethernet Setup (T650C):
- Insert Ethernet cable into T650C device and connect to ETH
port.
4G Setup (T650P):
If 4G configuration is selected, the terminal comes with a
pre-installed SIM card.
Sale Transaction Process:
- Tap [SALE] on the home screen, enter transaction amount, and
proceed. - If supporting pre-tax tipping, enter subtotal amount.
- Customer completes payment process by tapping/inserting/swiping
their payment method. - Transaction is completed.
Frequently Asked Questions (FAQ):
Q: How do I turn on/off the terminal?
A: Press and hold the power button to turn on/off the device.
For T650P wireless terminal, ensure battery life is above 15% for
seamless usage.
Q: How can I set up Wi-Fi or Ethernet connectivity?
A: Follow the steps provided in the manual based on the type of
terminal you have. For Wi-Fi, toggle it on and select the network.
For Ethernet, connect the cable to the designated port.
Q: What should I do if I forget my manager password?
A: Contact Global Payments Customer Care Centre at
1-888-682-3309 for assistance in resetting your manager
password.
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PAYMENT TERMINAL
Quick Start Guide Global Payments Terminal — T650C / T650P
Get started
Welcome to the Global Payments Terminal Quick Start Guide! It’s your go-to resource for quickly and easily setting up and using your new payments terminal. This guide covers everything from the initial setup to processing payments, ensuring you have all the essential information at your fingertips. We’ll also provide you with helpful links to additional resources to maximize the potential of your new payment solution. Let’s get started!
Terminal ON/OFF
The terminal power configuration differs across devices; view the table below to see the power connectivity method for your device(s):
Countertop–T650C
The T650C features a dedicated DC power connector for easy and convenient power supply.
Wireless–T650P
The T650P comes pre charged, but we advise you to charge the terminal to ensure it maintains a battery life above 15% for seamless transaction processing. Inside the box, you will find the power cable. To charge the device, insert the USB port into the T650P and connect the other end to the power supply.
Power On: Press and hold the power button [ ] to turn on the device.
Power Off: Press and hold the power button [ ] to wake the device up. After it is turned on, press and hold the power button [ ] until the “User Menu” displays on the screen. Tap [ Power off] to turn off the device.
Manager password
To set up your personalized manager password, kindly reach out to Global Payments Customer Care Centre at 1-888-682-3309. Please note that the password should consist of 7-12 characters or digits.
Network communication
Network configuration differs across devices; view the table below to see the available connectivity method for your device(s):
Device name
Countertop–T650C
Wireless–T650P
Available connectivity mode
Wi-Fi and Ethernet
Wi-Fi and 4G wireless
To set up your device connectivity, follow the steps based on the communication mode configuration that you ordered.
For a Wi-Fi set-up 1. Swipe down from the top of the home screen. When you see the status bar, swipe down
again.
2. Tap the Wi-Fi icon to toggle “Wi-Fi On” 3. Tap the arrow at the bottom of the Wi-Fi icon to display available networks 4. Tap the SSID name of the Wi-Fi network that you want to connect to from the list. 5. Enter the Wi-Fi password, and then tap [CONNECT].
For an ethernet set-up (Countertop–T650C only) 1. Insert the Ethernet cable into the T650C device. 2. Connect the other end of the cable to the ETH port, as illustrated on
the right.
For a 4G set-up (Wireless–T650P only) If you have selected a 4G configuration for your terminal, rest assured that it will arrive with a pre-installed and pre-programmed network SIM card, fully prepared for immediate use.
Performing a sale transaction
1. Tap the [SALE] transaction icon on the Payments app home screen. 2. Key in the transaction amount and tap [|->].
Note: If you support pre-tax tipping, please ensure to enter the subtotal amount (pre-tax amount). 3. The cardholder taps/inserts/swipes their payment method and follows the prompts on the screen for each card entry. 4. Transaction complete
Additional resources
Visit the Global Payments Help Centre at https://help.globalpay.com/en-ca or scan the QR code on the side for additional support materials for your device(s). Should you have any questions or require additional instructions, please contact the Global Payments Customer Care Centre at 1-888-682-3309.
© 2023 Global Payments Inc. All Rights Reserved. SM-232614-v1.0
Documents / Resources
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