GATEXPERT SW400DC Automatic Gate Opener logo

GATEXPERT SW400DC Automatic Gate Opener

GATEXPERT SW400DC Automatic Gate Opener product
GATEXPERT SW400DC Automatic Gate Opener 01

Website: www.gatexpertstore.com
E-mail: sales@gatexpertstore.comg

WARRANTY

  1. To repair against this warranty card and invoice during the warranty period.
  2.  Warranty period: 1 year after the date of invoice.
  3. Without unauthorized dismantling, any product broken or damage due to quality problem, we’ll offer the repair service for free or replace for free.
  4. The malfunction and damages caused by incorrect use or man fault is not covered by this warranty.

CONTACT US
E-mail: sales@gatexpertstore.com

  •  Please fill in the order information in the form below.
  •  All personal information you provided will be only used for warranty service and kept strictly confidential.
  •  Refer to this list when contacting GATEXPERT for technical service or assistance with your automatic gate opener.
Order Number Product Model Purchase Date Country / Region
Email Address
Issue Details

Dear users,
Thank you for choosing this product. Please read the manual carefully before assembling and using it. Please do not leave out the manual if you send this product to a third party.

Safety Instruction

  •  Please read this manual carefully before installation, in which involves with important information about installation、using、maintenance and safety.
  •  Any undefined operations under this manual is not allowed, incorrect using may damage the product even causing the injuries or property losses.
  •  To consider the possible danger during the installation or using process of swing gate operator, installation must strictly comply with the construction standard and electrical operating procedure.
  •  Before installation, please make sure that the power voltage being used matches with the supply voltage of this product. Please check if the leakage protection switch is installed and the grounding system is correct.
  •  Please check if additional equipments or materials are required to meet the specific requirements.
  •  The disposal of packaging material must be complying with the local regulation.
  •  Please do not change any parts except for those defined under this manual. Any undefined changes may cause the malfunction. Any damages to the product arising therefrom shall be beyond the liability of the company.
  •  Please do not leak water or any liquid into the controller or any other open devices. Please disconnect the power immediately if any mentioned cases happened.
  •  Please keep this product away from heat and open fire. Or it may damage the components; cause the failure or other hazards.
  • Please make sure there is no vehicles、 passengers and objects passing through while the swing gate is moving.
  • Anti-clip equipment like infrared protection switch must be installed to avoid injuries to person and property losses. The company shall not be liable for any damage or accident arising therefrom.
  •  The installation、 using and maintenance of this product must be carried out by professionals.
  • Children are not allowed be touch the control devices or remote transmitters.
  •  A warning sign must be placed somewhere on the swing gate according to the national standard.
  •  Please keep this instruction properly for future reference.

Packing List (Standard)

No. Picture Name Quantity
 1  GATEXPERT SW400DC Automatic Gate Opener 02  Main machine  2
 2 GATEXPERT SW400DC Automatic Gate Opener 03
 Control box  1
 3  GATEXPERT SW400DC Automatic Gate Opener 04  Manual release bar  1
 4 GATEXPERT SW400DC Automatic Gate Opener 05  Remote control  2
 5 GATEXPERT SW400DC Automatic Gate Opener 06  Wall bracket  4
 6 GATEXPERT SW400DC Automatic Gate Opener 07  Front mounting bracket  2
 7 GATEXPERT SW400DC Automatic Gate Opener 08  Connecting bracket  2
 8 GATEXPERT SW400DC Automatic Gate Opener 09  Mounting screw (short)  2
 9 GATEXPERT SW400DC Automatic Gate Opener 10  Mounting screw (long)  2
 10 GATEXPERT SW400DC Automatic Gate Opener 11  Screw M8×25  4
 11 GATEXPERT SW400DC Automatic Gate Opener 12  Nut M8  6
 12 GATEXPERT SW400DC Automatic Gate Opener 13  Limit stopper  1
 13 GATEXPERT SW400DC Automatic Gate Opener 14  Spring washer Ø12  2
 14 GATEXPERT SW400DC Automatic Gate Opener 15  gasket  2

Packing List (Optional)

No. Picture Name Quantity
 1 GATEXPERT SW400DC Automatic Gate Opener 16  Infrared sensor

 1

 2

GATEXPERT SW400DC Automatic Gate Opener 17  Wireless keypad  1
 3 GATEXPERT SW400DC Automatic Gate Opener 18  Alarm lamp

 1

 4

GATEXPERT SW400DC Automatic Gate Opener 19  Electric lock  1
 5 GATEXPERT SW400DC Automatic Gate Opener 20  Storage battery

 2

Technical Parameters

Model SW400DC
Power supply 220V/50Hz;110V/60Hz
Motor power 62W
Gate moving speed 22~26s / 90°
Max.single-leaf weight 400kg
Max.single-leaf length 3m
Max.piston stroke 45cm
Max.force 3800N
Remote control distance ≥30m
Remote control mode Single button mode
Storage battery (optional) DC24V (4.5Ah or 9Ah)
Instructions for SW400DC
Noise ≤60dB
Working duty S2, 30min
Recording of up remote controls 20
Remote frequency 433.92 MHz
Working temperature -20°C – +70°C
Package weight 20kg

 Installation

SW400DC swing gate opener is applicable to single leaf gate weight less than 400kg, and the length shorter than 3m. The drive mode adopts the worm and worm gear to combine the screw rod transmission. This gate opener must be installed inside the enclosure or yard for protection.

 Installation Drawing

GATEXPERT SW400DC Automatic Gate Opener 21

  1. Control box
    Remote control
  2.  Gate opener
    Wireless keypad (optional)
  3.  Gate
  4. Alarm lamp (optional)
  5. Infrared sensor (optional)
  6. Limit stopper
Size of Main Machine and Accessories

Size of Main MachineGATEXPERT SW400DC Automatic Gate Opener 22 Size of Mounting PlateGATEXPERT SW400DC Automatic Gate Opener 23 Front mounting bracket
GATEXPERT SW400DC Automatic Gate Opener 24Wall bracket

 Installation Steps

 Preparation before Main Machine Installation
Before installing the door opener, please confirm that the door were installed correctly, please ensure that the door can be manually operated smoothly, and the door limit stopper can effectively prevent the door to continue moving. Please keep a distance of 40-50mm between the door bottom and the ground for installing the electric lock. If electric lock is not required, the distance between the door bottom and the ground should be ≥20mm; The recommended mounting height of the 2 main machines is around 300 ~ 800mm above the ground, and make sure there are reliable fixed points for mounting brackets.

Cable bury
In order to ensure the normal operation of the door opener and protect the cable from damage, please use two PVC pipes to bury the motor and power cables, and the control cables separately. One PVC pipe for motor and power cables, the other one for control cables.

Mounting brackets fixing
In order to install the SW400DC main machines firmly, it is recommended to use the expansion screws to fix the mounting brackets.

 Accessory Installation

  •  Before installing the main machines, please install the wall bracket on the wall first, then fix the connecting bracket, finally install the front mounting bracket on the door. Note: Please detect by gradienter before fixing to ensure that the front mounting bracket and the connecting bracket are in the same level.GATEXPERT SW400DC Automatic Gate Opener 25
  • The connecting bracket and wall bracket can be connected according to different conditions, please refer .GATEXPERT SW400DC Automatic Gate Opener 26
  • Users should prepare power cables for the control box and the main machines by themselves due to the different installation environment. The cores for the control box power supply cable should be more than 3, the cores for the motor cable is 2. If users need to install external accessories like electric lock, infrared sensor, alarm lamp, external button switch etc., please increase the embedded cables accordingly, please make sure the sectional diameter of electric lock cable is over 1.5mm², sectional diameter of other cables is over 0.5mm². The cable length should be determined by users according to their installation situations.
    Note: The outlet on the PVC pipe should be downward in order to avoid the rain water flowing into the pipe along the cable.
  • Before the installation, please unlock the two main machines. Unlock method: Remove the cover, insert the manual release bar, rotate the bar until it’s released, as shown in Figure 6, then turn the telescopic arm, you’ll find it is stretched easily.GATEXPERT SW400DC Automatic Gate Opener 27
Main Machine Installation

GATEXPERT SW400DC Automatic Gate Opener 28

to fix the tail of the main machine and the connecting bracket with the installation screws, and then manually adjust the telescopic arm to the appropriate length, finally fix the telescopic arm connector and the front mounting bracket with the installation screws. Pull the door after installation to ensure the travel is flexible without jamming.
Installation direction: door opens inwardGATEXPERT SW400DC Automatic Gate Opener 29

A(mm) B(mm) C(mm) D max L(mm)
SIZE 240 115 15 100° 1400
220 125 25 100° 1440
200 135 35 100° 1420
180 145 45 90° 1420

 Recommended Installation Position

Installation direction: door opens outward
It is recommended to install with as safety stopper (should be prepared by  the users  themselves)

GATEXPERT SW400DC Automatic Gate Opener 30

A(mm) B(mm) C(mm) D max L(mm)
SIZE 170 170 40 90° 1000
180 170 30 100° 1000
190 170 30 100° 1000
200 180 40 100° 1000

Recommended Installation Position

Note: Value B must be close or equal to the value A to reach the best mechanical advantage.

Size of Control BoxGATEXPERT SW400DC Automatic Gate Opener 31Control box without built-in battery with built-in battery GATEXPERT SW400DC Automatic Gate Opener 32Control box

Warning

  • To ensure safety, please install the limit stopper at the close limit position when the door opens inward .GATEXPERT SW400DC Automatic Gate Opener 29
  • Before installing the main machine, please make sure the main machine and components are in good mechanical performance and the door can be manually operated flexibly.
  •  One control unit can optionally drive one main machine or two main machines.
  •  Earth leakage circuit breaker must be installed on where the gate movement can be seen, and the minimum mounting height for the control box should be over 1.5m to avoid being touched by kids.
  •  After installation, please check whether the mechanical property is good or not, whether gate movement is flexible or not after unlocking, and whether the infrared sensor (optional) is installed correctly and effectively.

Wiring and Debugging

 Wiring InstructionsGATEXPERT SW400DC Automatic Gate Opener 33

 Control Board Drawing and InstructionsGATEXPERT SW400DC Automatic Gate Opener 34
GATEXPERT SW400DC Automatic Gate Opener 47
GATEXPERT SW400DC Automatic Gate Opener 48

 Digital Screen Setting

When the control board is working, the users can check working state of gate opener by digital screen on the control board.GATEXPERT SW400DC Automatic Gate Opener 35

  • : no input;
  • GATEXPERT SW400DC Automatic Gate Opener 36: under opening state; GATEXPERT SW400DC Automatic Gate Opener 37
  • :under closing state; GATEXPERT SW400DC Automatic Gate Opener 38
  • : error; GATEXPERT SW400DC Automatic Gate Opener 39
  • :manual mode; GATEXPERT SW400DC Automatic Gate Opener 40
  • :travel setting;

 Travel Setting (VERY IMPORTANT)
In the first installation of gate openers, the installer need to set open and closed limit switch positions for running the travel. Fully open both sides of the gate and lock the clutch, and then press and hold the “-” button on the control board until the digital screen shows “SU”. After this step, the gate will firstly run towards the closing direction and stop, and then the gate will automatically open. When the two swing gates are fully open, the gates will automatically close for the second time, and the travel setting will be completed when the gates are closed. If the distance of starting slow speed of gate is not appropriate, adjust the “SLOW DOWN ” button to revise the distance.Note:

  •  If the gate suddenly stops during travel setting, please increase the resistance force.
  •  If the gate didn’t stop when meets the obstacles during travel setting, please appropriately reduce the resistance force.
  • Installer must redo travel setting after modifying the “SPEED” trimmer.
Trimmers Setting

Obstacle Sensibility Trimmer
To adjust the sensitivity of obstacle — clockwise to increase, counterclockwise to reduce the sensitivity of obstacle. If there are environmental effects, such as heavy winds, adjust the trimmer according to environment.Slow Speed Distance Trimmer
To adjust slow speed distance — clockwise to increase, counterclockwise to decrease slow speed distance. Please do not set very short slow speed distance, to avoid the gate collision.

Gate Moving Speed Trimmer
To adjust gate moving speed — clockwise to accelerate, counterclockwise to slow down. The trimmer can be adjusted to change the opening and closing travel time. This adjustment must be finished before travel setting.GATEXPERT SW400DC Automatic Gate Opener 41FORCE
Obstacle Sensibility GATEXPERT SW400DC Automatic Gate Opener 42SLOW DOWN
Slow Speed Distance

GATEXPERT SW400DC Automatic Gate Opener 43SPEED
Gate Moving Speed

Learning Remote Control & Delete Remote Control

Learning Remote Control
Press and hold “+” button, the alarm light will keep flashing, and digital screen displays remote control mode — “PO” — two swing gates single channel mode; “Pd” –single gate four channel mode; Press the button of the remote control to be learned, the digital screen will show the number of current learned remote control, then the remote control learning is completed. (The default of new paired remote control is two swing gates single channel mode).

 Delete Remote Control
Enter into “AE” in the digital screen and then to choose “rE” to delete the remote controls.GATEXPERT SW400DC Automatic Gate Opener 44 Special Remote Control Key-button
Press and hold the combination keys for 5S.
C(stop)+D(single gate) combination key — enter into remote control learning.

 Control Board Settings

 Base Menu
Press “PROG” to enter into base menu; Digital screen shows “NE”, select other functions of this menu by “+” and “-” buttons. Press “SET” to confirm or to enter into sub-menu. To exit menu, press “PROG”. If no command for one minute, the menu will automatically exit.

Base MenuGATEXPERT SW400DC Automatic Gate Opener 45
GATEXPERT SW400DC Automatic Gate Opener 46Base Menu Instruction

Menu
Press “PROG” to enter into base menu.
Option
Press “+”(up) or “-”(down) to select; Press “SET” to confirm.
Default/Attention
GATEXPERT SW400DC Automatic Gate Opener 49Working Mode GATEXPERT SW400DC Automatic Gate Opener 50Standard mode; O/C/S (Open/Close/Stop).
GATEXPERT SW400DC Automatic Gate Opener 51O/S/C standard mode with automatic closing function. When the gate opens, it will automatically close after automatic closing time. If a “close the gate” command is sent during the automatic closing time waiting time, the automatic closing function will be canceled. GATEXPERT SW400DC Automatic Gate Opener 52Community mode(with automatic closing function). When the gate opens, any gate command will not be responded until it closes automatically. If user sends gate command during the closing process, then the gate will reopen. If a gate command is sent during the automatic closing waiting time, this waiting time will be recalculated. If the gate is not closed completely for more than three consecutive times, the automatic closing function will be canceled and the gate will be closed by re-sending the gate closing command. Note that in community mode, the gate still has the automatic closing function in case of meeting obstacles.
GATEXPERT SW400DC Automatic Gate Opener 53Standard mode; O/C/S (Open/Close/Stop).
GATEXPERT SW400DC Automatic Gate Opener 54Single Gate/Dual Gates Switch GATEXPERT SW400DC Automatic Gate Opener 58Dual gates mode(default).
GATEXPERT SW400DC Automatic Gate Opener 59Single gate mode.
GATEXPERT SW400DC Automatic Gate Opener 66Dual gates mode.
GATEXPERT SW400DC Automatic Gate Opener 55Open Gate Time Interval GATEXPERT SW400DC Automatic Gate Opener 6000-10: Open gate time interval is 0-15 seconds(default 3 seconds). If the interval shorter than 2 seconds, then the electric lock cannot be used. GATEXPERT SW400DC Automatic Gate Opener 673 seconds.
GATEXPERT SW400DC Automatic Gate Opener 56Automatic Closing Time GATEXPERT SW400DC Automatic Gate Opener 61Automatic closing time can be set as 15(default), 30, 60, 90 seconds. GATEXPERT SW400DC Automatic Gate Opener 6815 seconds.
GATEXPERT SW400DC Automatic Gate Opener 57Remote Control Mode GATEXPERT SW400DC Automatic Gate Opener 62Dual  gates  single    channel mode.
GATEXPERT SW400DC Automatic Gate Opener 63Four channel mode.
GATEXPERT SW400DC Automatic Gate Opener 64Single gate single channel mode.
GATEXPERT SW400DC Automatic Gate Opener 65 Delete all paired remote controls

 Advanced Menu Instruction
Long press “PROG” 2 seconds to enter into advanced menu. Digital Screen shows “TL”, press “+”(up) or “-”(down) to select; Short press “SET” to confirm or to enter into sub-menu. Short press “PROG” to exit. If no command for one minute, the menu will automatically exit.

Advanced MenuGATEXPERT SW400DC Automatic Gate Opener 69
GATEXPERT SW400DC Automatic Gate Opener 70Advanced Menu Instruction

Menu
Long press “PROG” 2 seconds to enter into base menu.
Option
Press “+”(up) or “-”(down) to select; Press “SET” to confirm.
Default/Attention
GATEXPERT SW400DC Automatic Gate Opener 71Travel time adjustment GATEXPERT SW400DC Automatic Gate Opener 76Time of of gate1
GATEXPERT SW400DC Automatic Gate Opener 77Time of of gate2
After automatic learning, the trip is not ideal can be adjusted manually, the shorter the time deceleration distance is more far.
GATEXPERT SW400DC Automatic Gate Opener 72Photo Sensor GATEXPERT SW400DC Automatic Gate Opener 80N/C; photo sensor normally is on.(Default)
GATEXPERT SW400DC Automatic Gate Opener 81N/O; photo sensor normally off.
GATEXPERT SW400DC Automatic Gate Opener 89N/O; photo sensor normally on.
GATEXPERT SW400DC Automatic Gate Opener 73Electric Lock GATEXPERT SW400DC Automatic Gate Opener 82Electric lock normally is on. (Default)
GATEXPERT SW400DC Automatic Gate Opener 81Electric lock normally is off.
GATEXPERT SW400DC Automatic Gate Opener 90Electric lock normally on.
GATEXPERT SW400DC Automatic Gate Opener 74Alarm Lamp GATEXPERT SW400DC Automatic Gate Opener 84Alarm lamp normally is on. 24V power supply. (Default)
GATEXPERT SW400DC Automatic Gate Opener 87Alarm lamp normally flashes. 24V power supply.
GATEXPERT SW400DC Automatic Gate Opener 90Alarm lamp normally is on. 24V power supply.
GATEXPERT SW400DC Automatic Gate Opener 75Low Consumption Mode GATEXPERT SW400DC Automatic Gate Opener 86Low consumption mode on. The control board will automatically enter low-consumption mode after one minute when there is no operation at the initial screen. (Default) GATEXPERT SW400DC Automatic Gate Opener 90Low consumption mode on.
GATEXPERT SW400DC Automatic Gate Opener 95Low consumption mode off.
GATEXPERT SW400DC Automatic Gate Opener 92Limit Switch Mode GATEXPERT SW400DC Automatic Gate Opener 96Stop block.(Default)
GATEXPERT SW400DC Automatic Gate Opener 97 Hall sensor.
GATEXPERT SW400DC Automatic Gate Opener 103Stop block.
GATEXPERT SW400DC Automatic Gate Opener 93Gate Opener Secection GATEXPERT SW400DC Automatic Gate Opener 98SW400DC.(Default)
GATEXPERT SW400DC Automatic Gate Opener 99SW300DC
.GATEXPERT SW400DC Automatic Gate Opener 100 SW200DC.
GATEXPERT SW400DC Automatic Gate Opener 104SW400DC.
GATEXPERT SW400DC Automatic Gate Opener 94Factory Default Setting GATEXPERT SW400DC Automatic Gate Opener 101Cancel factory default setting.
GATEXPERT SW400DC Automatic Gate Opener 102Factory default setting completes.

Others

Maintenance

Check whether the gate operates normally every month. For the sake of safety, each gate is suggested to be equipped with infrared protector, and regular inspection is required as well. Before installation and operation of the gate opener, please read all instructions carefully. We reserve the right to change the instruction without prior notice.
6.2 Troubleshooting
Problems Possible Reasons Solutions
 The gate cannot open or close normally, and Display does not light.
  1. The power is off.
  2. Fuse is burned.
  3. Control board power wiring with problem.
  1. Switch on the power supply.
  2. Check the fuse, change the fuse if burnt.
  3. Re wiring according to instructions.
The gate can open but cannot close.  
  1. Photocell wiring with problem.
  2. Photocell mounting with problem.
  3. Photocell is blocked by objects.
  4. Sensitivity of obstacle is too high.
  1. If not connect photocell, please make sure that the 5 and 6,    5 and 7 short circuit; if connect infrared sensor, please make sure the wiring is correct and the photocell is N.C.
  2.  Make sure that the photocell mounting position can be mutually aligned.
  3. Remove the obstacle. 4.Reduce the sensitivity of obstacle.
 Remote control doesn’t work.
  1. Battery level of the remote control is low.
  2.  Remote control learning is not completed.
  1. Change the remote control battery.
  2.  Re-conduct remote control learning.
Press OPEN, CLOSE button, the gate is not moving, motor has noise.  Gate moving is not smoothly. According to the actual situation to adjust the motor or the gate.
 Leakage switch tripped. Power supply line short circuit or motor line short circuit.  Check wiring.
Remote control working distance is too short.  Signal is blocked. Connect external receiver antenna, 1.5 meters above ground.
 The gate moves to the middle position to stop or reverse.
  1. Motor output force is not enough.
  2.  Sensitivity of obstacle is too high.
  3.  Gate meets obstacle.
  1.  Check whether the transformer power is normal, if not, change the transformer.
  2.  Adjust the TR2.
  3.  Remove the obstacle.

Documents / Resources

GATEXPERT SW400DC Automatic Gate Opener [pdf] User Manual
SW400DC, Automatic Gate Opener, Gate Opener, Automatic Opener, Opener, SW400DC Gate Opener

References

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