GAOMON PD2200 Graphics Pen Display User Manual

PD2200 Graphics Pen Display
User ManualGraphics Pen Display
PD2200
Windows 7 or later, macOS 10.12 or later

Contents hide

7 Contact Us for After-sales Service

8 Documents / Resources

8.1 References

9 Related Posts

Precautions

Please read this manual carefully before using, and keep it well for future reference.
Before cleaning the pen display please unplug the power cord and wipe with a soft damp cloth, do not use any kind of detergents.

Don’t expose this product to water or other liquids. Take care to never spill liquids onto the pen display, digital pen, power cable, or power adapter.
Do not place the pen display or digital pen on where is unstable or a height.

Do not place the tablet on where children reaching easily in order to avoid danger.
Do not place the display and digital pen close to the magnetic field.

Only power supplies shown on the nameplate can be used for the display. If you have questions about the power supply which you are using, please consult the distributor of your display.
To protect your display, please switch off the power when it is not in use. During blackouts or not using for long time, please unplug the display from the socket.

Don’t overload the socket or lengthen the power wire, which may lead to electric shocks.
Make sure no foreign bodies get inside the monitor through grooves and prevent liquid from splashing on the display as to prevent short-circuit or fire.

If the display has a breakdown, do not open the main case and try to repair it by yourself. Please ask for a service for proper repair and maintenance.
When the following situations occur, please unplug the power adapter and you may need a service for full repair and maintenance:
A. The power wire or plug is damaged or worn out;
B. There is liquid splashed inside of the display;
C. The display has fallen or the LCD is broken;
D. When obvious abnormalities occur to the display.

While getting the components replaced, you are supposed to guarantee that the repairman is using the substitute components specified by the manufacturer. Unauthorized component replacement might cause fire, electric shocks or other dangers.

Product Overview

1.1 Product Introduction
Thanks for choosing GAOMON PD2200 Pen Display. This is a new generation of 21.5” large size professional drawing display, which can greatly improve your work efficiency of painting and creation, and full of fun. You can freely painting and writing, depicting different lines and colors, just as the pen writes on the paper, which brings you a real shock experience. To give you a better understanding and using of your tablet, please read this user manual carefully. The user manual only shows the information under Windows, unless otherwise specified, this information applies to both Windows and Macintosh systems.
1.2 Product and Accessories
1.2.1 Pen Display1.2.2 Digital Pen
The digital pen is battery-free and boasts 8192levels of pressure sensitivity. 1.2.3 Adjustable Stand
We designed this ergonomic adjustable stand specially for your pen display. You can adjust the angle of the display according to your usage habit, and it makes you feel more comfortable when painting and creating.
1.2.4 Accessories 1.3 Display Connection

As shown on the below, connect the pen display to your computer with attached power adapter, HDMI cable and USB Cable.
Press the power button on the top of the display to power on the display.

1.4 Driver Installation
1.4.1 OS Support
Windows 7 or later , macOS 10.12 or later .
1.4.2 Install Driver
Please download the driver from our website: www.gaomon.net/download
After finishing installation, you can find the grey driver icon in the system tray area, which means the driver was installed successfully; when you connect the tablet to computer, the icon will become orange , which means the driver has already recognized the tablet and you can start using it now. Note

Before installing, you need to uninstall other driver of similar products, including the old driver of this product.

Before installing, please close all graphics software and anti-virus software to avoid unnecessary mistakes.

1.5 Pen Nib Replacement

The nib will wear off after using for a long time, then you need to replace a new nib.
Unscrew the pen holder and take out a new nib.

Insert the old pen nib into the hole at the bottom of the pen holder and tilt the pen to pull out the nib.
Insert a new pen nib into the stylus and push the nib until it stops.

OSD Setting

Turn off/on the display:Long press the power key for 3 seconds.
Unlock OSD keys: Long press any of ①②③④ for 6 seconds.
OSD keys automatically get locked: the OSD panel will be hidden without movement for more than 15 seconds after exiting the menu.
Manually exit the MENU: Touch Auto key for 0.5 seconds.
Automatically exit the MENU: without movement for 10 seconds.
Enter OSD Menu:

MENU: Call up the menu or confirm.
+ : Up/ Right/ Increase.

– : Down/ Left/ Decrease.
Auto: Back to previous menu/Exit.

Function Settings

3.1 Device Connection Prompt

No Device Detected: The computer does not recognize the tablet.
Device connected: The computer has recognized the pen display.

3.2 Working Area Setting
3.2.1 Using Multiple Monitors
The location of cursor depends on the screen mode you chose when connected the pen display to an external display (such as laptop or all-in-one PC), for instance:
In Duplicate Mode, the pen display and the external display will show the same picture, and the cursor will be displayed on each monitor simultaneously.
In Extend Mode, you need to choose the monitor on the driver interface to decide the cursor location.
When the location of the cursor is decided, you can map the working area on the driver interface. 3.2.2 Working Area Setting
Define the tablet area that will be mapped to the screen area.

Full Area: the entire active area of the tablet. This is the default setting.
Custom Area: Drag the corners of the foreground graphic to select the screen area.

3.2.3 Rotate Working Area
By changing the direction of the pen display to provide more choices for users. Four directions are available.3.2.4 Shortcut Keys Function Setting
Default Setting：Place the cursor on the shortcut key or click the express key to find the default values.
Customized Setting：Select the function to be achieved on the pop-up dialog box, and it will be saved automatically.
Enable/Disable Express Keys: Check/Uncheck”Enable Express Keys”3.3 Pen Buttons Function Setting
Customized Setting : Select the function to be achieved on the pop-up dialog box, and it will be saved automatically.3.4 Pressure Sensitivity Setting
The pressure sensitivity will be changed by dragging the points of the pressure curve.
Drag the points to the upper left for higher sensitivity.
Drag the points to the lower right for lower sensitivity.3.5 Pen Pressure Testing
You can gradually apply pressure to the stylus on the screen to test the pressure level.3.6 Calibration
Screen Calibration: Click the red cross on the screen to complete calibration.
Factory Reset: Click ‘Factory Reset’ to reset the pen display.
Cancel Calibration: Click ‘Cancel Calibration’ or press ‘ESC’ to stop the calibration.3.7 Enable the Windows Ink Feature
The function is for software that supports Windows Ink, such as Microsoft Office, Windows Journal,
Adobe Photoshop CC, SketchBook 6 and so on.3.8 Mouse Mode
As shown below, check the checkbox in front of the mouse mode to open the mouse mode. Under mouse mode, when you move the pen, the cursor moves following the relative coordinate principle, similar to moving the cursor with the mouse. This means you can click icons or select options at the edge of the screen without moving the pen to the edge of the working area.3.9 Customize Express Keys and Pressure Curve
You can customize the function of express keys and pressure curve for different program. Select a program, customize the function of express keys, and adjust the pressure curve, the settings will be automatically saved. 3.10 Data Export and Import
The driver supports exporting and importing your custom configuration data of the product, which is convenient for you to use different software and avoid the trouble of repeated settings.

Specifications

Model		PD2200
Screen	Panel Size	21.5inch
	Resolution	1920 x 1080(16:9)
	LCD Type	IPS
	Active Area	476.64 x 268.11 mm
	Contrast Ratio	1000:1
	Brightness	220ccVm2
	Response Time	14ms
	Viewing Angle	87/8911-1y8T/89°{V) (TYPICR > 10)
	Gamut	92%(NTSC)
Touch	Touch Type	Battery-free Bectromagnetic Resonance
	Resolution	5080191
	Pressure Level	8192Level
	Accuracy	0.5mm (Center) 3mm (Corner)
	Sensing Height	10mm
	Report Rate	226PPS
Digital Pen	Model	AP32
	Net Weight	12g
	Dimension	160 x (012mm
	Side Buttons	Two Customizable Buttons
General	Input Voltage	100-240VAC, 50/60Hz
	Output Voltage	DC12V 3A
	Video Interface	HDMVDC
	Express Key	8 Customizable Press Key
	Dimension	452.4 x 252 x 19.5mm
	Adjustable Stand	15Q-85°
	OS Support	Windows 7 or later. macOS 10.12 or later

Trouble Shooting

5.1 Possible Breakdowns Related to DISPLAY

Abnormal Phenomena	Possible Solutions
Power indicator does not flash	‘Make sure power is on ‘Check the socket and power cable
No signal–saving power–all black	1.Make sure the HDMI cables are well connected. 2.If you use a desktop. make sure the HDMI port is plugged into the graphic card on the tower. but not into the motherboard. 3.If you use a Windows OS computer. make sure to press “Windows+p” on key-board then choose Duplicate or Extend. Don’t choose Computer Only or Projector Only. 4.If there is no HDMI port on your computer. you need an extra HDMI adapter. We DON’T recommend a USB to HDMI adapter. Also we don’t recommend a USB hub. We recommend DVV VGA/ Display Port/ Type-C/ Thunderbolt. etc to HDMI adapters.
Nothing displays at all, with no indicator light.	1.Make sure the power cord is well connected. 2.Try different power socket.
Displays wallpaper & task bar of comcuter monitor only.	1.It is because you are under extended mode right now. It is normal situation. 2.If you are not familiar with extended mode. we recommend you to use in Duplicatei Mirror mode. Windows OS: Press keyboard combination—windows+p—then choose Duplicate Mac OS: System Preference—Displays— Arrangement– Check ‘Mirror Displays” 3.If you decide to use in Extended mode. Make sure to choose pen display as Work Area in GAOMON Driver. It is usually “Display 2”.
Images are blurred	Please set the display resolution with 1920 x 1080.
Lack of colors	Check the pins of the signal wire are not bent or fractured.
	As the regional color temperature is different, so minor chromatic aberration is a normal phenomenon.
Images jitter or ripple images appear	It is likely that there is electric equipment nearby that brings about electronic interference.

5.2 Possible Breakdowns Related to FUNCTIONS

Abnormal Phenomena	Possible Solutions
Pen doesn’t work and no pressure in the graphics software	1.When pen does not work in art programs only: Uninstall the driver and reinstall it. If you use Windows OS, make sure to ‘’run as administrator’’ when installing the driver. (But not ‘’run as administrator’’ on desktop after the driver has been well installed already) 2.When pen does not work everywhere: Try re-inserting the USB cable. Try different USB ports on computer. Try different computer.
Cursor movement is abnormal	Try re-inserting the USB cable or restarting your computer.
The side button of the pen doesn’twork	When pressing the side button, please make sure that the nib didn’t touch the glass surface and the distance between the nib and surface is within 10 mm
There is a deviation between the tip and the cursor	Try calibration

GAOMON driver indicates ”device connected”, but the pen doesn’t respond in Mac OS 10.14 or above versions.
Find answer here: https://www.gaomon.net/question/macos_mojave_catalina_solution.html
Note:
For more information, please contact us with our email: service@gaomon.net
or find answer here: https://blog.gaomon.net/faq-list/